# Page 5 | Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Reftab the right Maintenance Management solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (136)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 5 - Reviews of Reftab

## Showing most helpful reviews

Showing 101-125 of 136 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jeremy L.  
IT manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good user interface, newer inventory management software"

March 1, 2021

5.0

We are really happy we went with Reftab. Our strategy was to pick a smaller product with more room to grow. I feel Reftab is early in their product lifecycle, and their staff is motivated to grow and add more features. This is the kind of company and product we like to work with.

Pros

Reftab seems like a newer, slightly smaller company product, and it does everything we need it to do. Price is competitive, coming in a little lower than some other products. Reftab doesn't have some of the bloat or feature creep in other more mature inventory management solutions. The support team is very responsive to inquiries, and they even developed some small features we suggested, saying those features made sense for the whole user base. Accurate, intuitive

Cons

The simplicity of the software has lots of pluses if you like simplicity, but it may lack some of the more niche features in the larger, more mature products. On rare occasions it throws an error, but the errors are handled and displayed in the UI in a way which makes sense.

Reason for choosing Reftab

Already answered.

Review Source

BE

Brian E.  
IT Operations Officer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good Value for the Money and has just the right amount of features for our business"

October 12, 2023

4.0

While I did encounter a decent number of problems during the initial set up and deployment the product support is responsive and you will not wait around for a response. The bugs that I did find were either taken care of within a couple of days or an estimate was given as to when we could expect a fix.

Pros

Good Value for the Money and has just the right amount of features for our business

Cons

I encountered a good number of bugs and 'feature requests' during our initial set up and deployment of the product.

Reason for choosing Reftab

The feature set of REFTAB better suited our business. Competing products have extensive feature sets, which could be nice, but I knew we would not use them, and was looking for a product which would do what we needed without all of the bloat we didn't. We did not want to pay for all of those extra features with the competing products.

Review Source

HB

Heather B.  
Housing Coordinator  
Construction  
Used the software for: Less than 6 months

### "So far, so good"

October 19, 2021

5.0

So far the experience has been really great. One of the \[SENSITIVE CONTENT\], has personally worked with me to resolve some issues I had in regards to kit building and even added a function for me! The customer service/tech support honestly can't be beat.

Pros

I felt this software was the best fit for me, as I really only need it to track physical items and help me keep an accurate inventory count. The financial side is not really a concern for me. All the other software I found wanted to integrate sales and invoicing, which are things I don't need.

Cons

The software can be a little confusing to use. The desktop version is very different from the mobile app. However, this may be just an issue for me. If others are pretty tech savvy, I doubt they would have any issues!

Review Source

FC

Frank C.  
Systems Analyst  
Hospitality  
Used the software for: 6-12 months

### "Ideal tracking software"

February 11, 2020

5.0

We needed a product to keep track of our inventory of Ipods used by our housekeeping staff. We looked at other products from free to the overly tech heavy software. We just wanted something simple to use and to know when the equipment is in use and by whom. This product really filled our needs. Any questions we have are quickly addressed. We don't use half the features they offer, but if we ever do its nice to know they are there.

Pros

The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.

Cons

We've been using the product for about 8 months and so far we don't have any complaints.

Reason for choosing Reftab

Simplicity, the bonus came later. Great tech support.

Review Source

DL

Dennis L.  
VP  
Architecture & Planning  
Used the software for: Less than 6 months

### "New and Happy"

October 5, 2023

5.0

Pros

The program is intuitive and fairly easy to use.

Cons

Guide/ help/ tutorial section would be very nice.

Review Source

Response from Reftab

October 12, 2023

Thanks for your review! We have a comprehensive FAQ section here: https://www.reftab.com/faq

Matthew M.  
IT Asset Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "IT Asset Management"

February 10, 2020

4.0

Pros

I like the way it handles asset entities, accessories and licenses. I also like the way it handles asset assignment as loans to loanees.

Cons

There are a few places where how to accomplish certain tasks isn't clearly obvious to the end user resulting in certain features not being noticed as a possibility to the user, but once you learn the interface and what all can be done it's pretty easy to work with.

Reason for choosing Reftab

More control over asset modeling and loan options.

Review Source

JL

Jamie L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy and functional"

March 20, 2023

5.0

We love it!

Pros

Extremely user friendly and helped us track out assets and custom items immediately.

Cons

I have only had one issue with Reftab and customer service fixed it in less than 20 minutes.

Reason for choosing Reftab

Cost and simplicity

Review Source

CH

Chris H.  
IT Services Manager  
Law Practice  
Used the software for: Less than 6 months

### "Best-in-class Asset Management solution"

June 12, 2020

5.0

Reftab was simple to configure and even easier to manage. Our business enjoys the peace of mind knowing we are in control of the cost as we grow in users.

Pros

Reftab provides a powerful and cost-effective solution enabling us to keep track of our physical and digital assets across a distributed workforce.

Cons

I can identify very few cons in the time I've used this platform. The ability to deploy an agent to all hardware to automatically capture information would be nice but not necessary if managed well.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Cost and integrations with our existing platforms (Jira Service Desk)

Review Source

HS

Heather S.  
Technician  
Information Technology and Services  
Used the software for: 2+ years

### "RefTab - an awesome way to keep tabs on your assets. "

December 8, 2016

5.0

I've been using RefTab since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money!

Pros

Simple, yet appealing UI.

Cons

None.

Review Source

GE

Glen E.  
Supervisor  
Airlines/Aviation  
Used the software for: 6-12 months

### "Customizable & Versatile!"

November 18, 2019

4.0

We are realizing greater tool accountability, which is vitally important in the aviation industry.

Pros

This software adapted well to fit our needs in organizing our tool crib. I liked how we could create kits combining any amount of assets and accessories, and create fields to store types of data. Nicely designed.

Cons

Limited with attachments, no photo option for a completed kit.

Review Source

AF

Adam F.  
Jr support engineer  
Financial Services  
Used the software for: Less than 6 months

### "Great overall user experience"

September 20, 2022

4.0

Pros

I've only been using the software for a short while and feel like it's been very easy to grasp the fundamentals. The UI is simple and features are well worked.

Cons

There are some minor bugs when it comes to searching for assets or loanees. I've however contacted the customer support about this and they told me they would be fixed in the next update :)

Review Source

WM

William M.  
President  
Construction  
Used the software for: 6-12 months

### "Tool & Asset Tracker"

March 14, 2023

5.0

Works far better that the tool/asset management associated with our business accounting software.

Pros

Ease of use, features and cost met or exceeded our needs.

Cons

Would like to have the ability to transfer assigned location without needing to return/reissue assets.

Reason for choosing Reftab

Ease of use, features and cost.

Review Source

Jennifer O.  
Resource Development Director  
Individual & Family Services  
Used the software for: Less than 6 months

### "Wow! Great Features, Better Price"

December 12, 2018

5.0

As a small non profit looking for a way to manage our tech assets, Reftab is a great fit! Customer service has been invaluable, too.

Pros

Ease of use, Customer Support, Help Modules, Pricing Tiers

Cons

I haven't found a single thing that I don't like about this solution!

Review Source

JS

Jamie S.  
Music Department Manager  
Music  
Used the software for: 2+ years

### "Great system with fantastic customer support!"

September 17, 2020

5.0

Pros

The Customer Service at Reftab is unbeatable. I am new to my Department and had issues with access. I had help within a few hours and they stuck with me until my problem was resolved.

Cons

I have no complaints. Reftab is easy to use and works great for tracking instruments in our Department.

Review Source

RZ

Roland Z.  
Project Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Most compact asset management tool"

January 5, 2017

5.0

I reviewed a bunch of asset management tools to use within our company. Reftab is the only one which is smooth to use and reduced to the really needed functionalities. What often is what you need. We decided to use that tool for our needs. There are some tiny points which can be improved like the data import/data export for Loanees and Devices. Some controls are maybe not placed very intuitive but after the first find and use, everything is fine. Overall a nice and good tool! A nice new feature would be to print out not only the QR-Code with a digital number next to it rather the QR-Code, Digital number, Company Name, Device Brand, Device Title and the possibility to format the output (e.g. like another Avery template like the L6011).

Pros

Smooth and reduced to the needed functionality.

Cons

Some controls are hard to find, only in the context of a location or the Import/Export functionality.

Review Source

JP

Jackie P.  
Admin Assistant  
Environmental Services  
Used the software for: 6-12 months

### "Reftab Input "

July 13, 2020

4.0

Reftab is good so far, havent had any major issues.

Pros

Keep the Company very organized with the equipment that comes in and out of the office.

Cons

The Asset ID # don't automatically populate.

Review Source

AH

Anthony H.  
Senior Systems Administrator  
Financial Services  
Used the software for: Less than 6 months

### "Brilliant Asset Tracking and Management Software"

November 19, 2019

4.0

Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product. Keep up the great work.

Pros

The ease of setup and use. It has a good feature list which is growing based on customer feedback which in my opinion is the best way to enhance the product.

Cons

The range of labels supported is a little disappointing but they are adding additional labels going forward.

Reason for choosing Reftab

Easy of set-up, easy of use, excellent support during the free trial and support for mobile phone app for scanning assets.

Review Source

DC

Dave C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Easy to use, flexible, and affordable"

December 18, 2018

5.0

We are a small public secondary school needing to track photography and video production equipment loans to students. Many of the equipment management solutions on the market are well beyond what we are able to afford. Reftab meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none. I'm really happy to have found Reftab!

Pros

The developers are very helpful and quick to respond to new feature requests. It is reasonably-priced and affordable enough for our public secondary school to use with students. Powerful features wrapped up in an easy-to-use interface.

Cons

Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user.

Review Source

ML

Mihail L.  
IT Network and Systems Administrator  
Education Management  
Used the software for: 6-12 months

### "Nice Tool to keep your Assets tracked!"

November 19, 2019

5.0

Pros

Thousands of Pro. The most important that it keeps tracking all my assets.

Cons

Differently, I would say that I have Zero CONS.

Review Source

MS

Maria S.  
Vice President  
Construction  
Used the software for: Less than 6 months

### "Efficient and Easy"

January 31, 2023

5.0

Loved how there was a free trial, so we could see how it worked for free. Loved the software and ease of use.

Pros

So easy and user friendly. We were able to set up the software, put tracking stickers on over 50 assests and start using within a day. Amazing!

Cons

I do not currently have any cons at this time.

Reason for choosing Reftab

Free trial, pricing, low startup costs

Review Source

RC

Robert C.  
Director  
Retail  
Used the software for: Less than 6 months

### "Great Product"

February 22, 2024

5.0

Pros

Easy to use and very affordable. Cannot say more than that! It Just Works!

Cons

nothing I can see. Great product, love using it

Review Source

KF

Koen F.  
Technology Support  
Events Services  
Used the software for: Less than 6 months

### "Does what is has to do with room for improvement. "

February 16, 2022

4.0

Pros

Easy to use, customization, assets + accessories, notification emails, reservation vs in-use.

Cons

The overview calendar is not very clear / would be useful to prompt some questions upon checkout and check-in / adding more of our own corporate identity would be a nice to have.

Reason for choosing Reftab

There is much less room for error when the software keeps track of our inventory.

Review Source

KS

Kevin S.  
Director of Quality  
Computer Software  
Used the software for: 6-12 months

### "Great New Asset Management Tool"

July 25, 2019

5.0

I'd started w/ Reftab as a cloud based asset management tool for tracking and managing electric vehicle charging stations. I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management. Reftab continued to develop their product and has now integrated with Jira. Nice! The cost/month is currently less than 50% of the monthly subscription cost for competing products and the functionality and customer service are truly excellent for our asset tracking and management needs.

Pros

Great value for $ Integrates and Interacts with Atlassian Jira and Jira Service Desk (Provides link between the asset and any issues or tickets) Bulk Import of existing asset information from existing tools. Easy to setup new fields with different configurations. Good filters to find what you are looking for quickly. Mobile app/interface

Cons

The initial product did not integrate with Jira Service Desk. Reftab has since added this capability and setup was reasonably simple.

Reason for choosing Reftab

Lower monthly subscription cost vs. competition Fast/responsive customer service Frequent functionality improvements and updates Meets all of our current asset tracking needs and integrates nicely with Atlassian for a complete system solution.

Review Source

IS

Ian S.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Really solid option for resource/asset management"

September 17, 2020

4.0

One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.

Pros

Reftab checks all the boxes for what we need. Managing our deployed hardware in customer facilities is extremely important for us to scale and achieve success. Reftab was customizable enough, has excellent customer support, and—importantly—is much more affordable than competing products.

Cons

There's definitely a bit of a learning curve on the software but it's easily overcome after using it for a bit. The UI could use a bit of polish but that's a tiny nitpick.

Reason for choosing Reftab

Most affordable, customizable, and feature-packed solution we found. Was recommended by others.

Review Source

YF

Yasmeen F.  
Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Exactly What We Needed"

August 2, 2022

5.0

Pros

The ease of use, value for the price, and customer support were extremely important when choosing a management system. Reftab's trial allowed us to test for what we needed without being tied down with a hefty price tag and features we didn't need.

Cons

I would like to see more tutorials or quick guides on taking advantage of all the features.

Review Source

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