# Page 5 | Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Reftab the right CMMS solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136727/Reftab/reviews --- Reftab 4.7 (138) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Reftab ## Showing most helpful reviews Showing 101-125 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Conrad T. IT-Assistant Shipbuilding Used the software for: Less than 6 months ### "Stockholm Repairyard review " June 28, 2022 4.0 We think it's really good, but have problems with the location problem. Pros We here at Stockholm Repairyard are very happy about using . Now we can localise which house IT equipments are and the the information about the product. Cons We at Stockholm Repairyard prefer to view our location images via the web application rather than the phone. We would also like to add photos from the location from the phone when we can only see it. We believe it would be preferable to be able to add and view photos from mobile devices. It would be easier to see locations on the web application if you could only add pictures but not see them; we think this is kind of stupid. Reason for choosing Reftab We here at Stockholm Repairyard think it's the best in the business Review Source JL Jeremy L. IT manager Airlines/Aviation Used the software for: Less than 6 months ### "Good user interface, newer inventory management software" March 1, 2021 5.0 We are really happy we went with . Our strategy was to pick a smaller product with more room to grow. I feel Reftab is early in their product lifecycle, and their staff is motivated to grow and add more features. This is the kind of company and product we like to work with. Pros seems like a newer, slightly smaller company product, and it does everything we need it to do. Price is competitive, coming in a little lower than some other products. Reftab doesn't have some of the bloat or feature creep in other more mature inventory management solutions. The support team is very responsive to inquiries, and they even developed some small features we suggested, saying those features made sense for the whole user base. Accurate, intuitive Cons The simplicity of the software has lots of pluses if you like simplicity, but it may lack some of the more niche features in the larger, more mature products. On rare occasions it throws an error, but the errors are handled and displayed in the UI in a way which makes sense. Reason for choosing Reftab Already answered. Review Source BE Brian E. IT Operations Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Value for the Money and has just the right amount of features for our business" October 12, 2023 4.0 While I did encounter a decent number of problems during the initial set up and deployment the product support is responsive and you will not wait around for a response. The bugs that I did find were either taken care of within a couple of days or an estimate was given as to when we could expect a fix. Pros Good Value for the Money and has just the right amount of features for our business Cons I encountered a good number of bugs and 'feature requests' during our initial set up and deployment of the product. Reason for choosing Reftab The feature set of better suited our business. Competing products have extensive feature sets, which could be nice, but I knew we would not use them, and was looking for a product which would do what we needed without all of the bloat we didn't. We did not want to pay for all of those extra features with the competing products. Review Source HB Heather B. Housing Coordinator Construction Used the software for: Less than 6 months ### "So far, so good" October 19, 2021 5.0 So far the experience has been really great. One of the \[SENSITIVE CONTENT\], has personally worked with me to resolve some issues I had in regards to kit building and even added a function for me! The customer service/tech support honestly can't be beat. Pros I felt this software was the best fit for me, as I really only need it to track physical items and help me keep an accurate inventory count. The financial side is not really a concern for me. All the other software I found wanted to integrate sales and invoicing, which are things I don't need. Cons The software can be a little confusing to use. The desktop version is very different from the mobile app. However, this may be just an issue for me. If others are pretty tech savvy, I doubt they would have any issues! Review Source FC Frank C. Systems Analyst Hospitality Used the software for: 6-12 months ### "Ideal tracking software" February 11, 2020 5.0 We needed a product to keep track of our inventory of Ipods used by our housekeeping staff. We looked at other products from free to the overly tech heavy software. We just wanted something simple to use and to know when the equipment is in use and by whom. This product really filled our needs. Any questions we have are quickly addressed. We don't use half the features they offer, but if we ever do its nice to know they are there. Pros The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome. Cons We've been using the product for about 8 months and so far we don't have any complaints. Reason for choosing Reftab Simplicity, the bonus came later. Great tech support. Review Source DL Dennis L. VP Architecture & Planning Used the software for: Less than 6 months ### "New and Happy" October 5, 2023 5.0 Pros The program is intuitive and fairly easy to use. Cons Guide/ help/ tutorial section would be very nice. Review Source Response from Reftab October 12, 2023 Thanks for your review! We have a comprehensive FAQ section here: https://www.reftab.com/faq Matthew M. IT Asset Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "IT Asset Management" February 10, 2020 4.0 Pros I like the way it handles asset entities, accessories and licenses. I also like the way it handles asset assignment as loans to loanees. Cons There are a few places where how to accomplish certain tasks isn't clearly obvious to the end user resulting in certain features not being noticed as a possibility to the user, but once you learn the interface and what all can be done it's pretty easy to work with. Reason for choosing Reftab More control over asset modeling and loan options. Review Source JL Jamie L. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Easy and functional" March 20, 2023 5.0 We love it! Pros Extremely user friendly and helped us track out assets and custom items immediately. Cons I have only had one issue with and customer service fixed it in less than 20 minutes. Reason for choosing Reftab Cost and simplicity Review Source CH Chris H. IT Services Manager Law Practice Used the software for: Less than 6 months ### "Best-in-class Asset Management solution" June 12, 2020 5.0 was simple to configure and even easier to manage. Our business enjoys the peace of mind knowing we are in control of the cost as we grow in users. Pros provides a powerful and cost-effective solution enabling us to keep track of our physical and digital assets across a distributed workforce. Cons I can identify very few cons in the time I've used this platform. The ability to deploy an agent to all hardware to automatically capture information would be nice but not necessary if managed well. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Reftab Cost and integrations with our existing platforms (Jira Service Desk) Review Source HS Heather S. Technician Information Technology and Services Used the software for: 2+ years ### "RefTab - an awesome way to keep tabs on your assets. " December 8, 2016 5.0 I've been using since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money! Pros Simple, yet appealing UI. Cons None. Review Source GE Glen E. Supervisor Airlines/Aviation Used the software for: 6-12 months ### "Customizable & Versatile!" November 18, 2019 4.0 We are realizing greater tool accountability, which is vitally important in the aviation industry. Pros This software adapted well to fit our needs in organizing our tool crib. I liked how we could create kits combining any amount of assets and accessories, and create fields to store types of data. Nicely designed. Cons Limited with attachments, no photo option for a completed kit. Review Source AF Adam F. Jr support engineer Financial Services Used the software for: Less than 6 months ### "Great overall user experience" September 20, 2022 4.0 Pros I've only been using the software for a short while and feel like it's been very easy to grasp the fundamentals. The UI is simple and features are well worked. Cons There are some minor bugs when it comes to searching for assets or loanees. I've however contacted the customer support about this and they told me they would be fixed in the next update :) Review Source BG Benjamin G. IT Admin Construction Used the software for: I used a free trial ### "Great Support" April 22, 2024 5.0 Pros Great customer support. US based company. US based storage. Cons 2FA is not in the free version. I do not like Free Trial promotions on the asset webpage all the time. I wish we could turn that off. Review Source WM William M. President Construction Used the software for: 6-12 months ### "Tool & Asset Tracker" March 14, 2023 5.0 Works far better that the tool/asset management associated with our business accounting software. Pros Ease of use, features and cost met or exceeded our needs. Cons Would like to have the ability to transfer assigned location without needing to return/reissue assets. Reason for choosing Reftab Ease of use, features and cost. Review Source Jennifer O. Resource Development Director Individual & Family Services Used the software for: Less than 6 months ### "Wow! Great Features, Better Price" December 12, 2018 5.0 As a small non profit looking for a way to manage our tech assets, is a great fit! Customer service has been invaluable, too. Pros Ease of use, Customer Support, Help Modules, Pricing Tiers Cons I haven't found a single thing that I don't like about this solution! Review Source JS Jamie S. Music Department Manager Music Used the software for: 2+ years ### "Great system with fantastic customer support!" September 17, 2020 5.0 Pros The Customer Service at is unbeatable. I am new to my Department and had issues with access. I had help within a few hours and they stuck with me until my problem was resolved. Cons I have no complaints. is easy to use and works great for tracking instruments in our Department. Review Source RZ Roland Z. Project Manager Telecommunications Used the software for: Less than 6 months ### "Most compact asset management tool" January 5, 2017 5.0 I reviewed a bunch of asset management tools to use within our company. is the only one which is smooth to use and reduced to the really needed functionalities. What often is what you need. We decided to use that tool for our needs. There are some tiny points which can be improved like the data import/data export for Loanees and Devices. Some controls are maybe not placed very intuitive but after the first find and use, everything is fine. Overall a nice and good tool! A nice new feature would be to print out not only the QR-Code with a digital number next to it rather the QR-Code, Digital number, Company Name, Device Brand, Device Title and the possibility to format the output (e.g. like another Avery template like the L6011). Pros Smooth and reduced to the needed functionality. Cons Some controls are hard to find, only in the context of a location or the Import/Export functionality. Review Source JP Jackie P. Admin Assistant Environmental Services Used the software for: 6-12 months ### "Reftab Input " July 13, 2020 4.0 is good so far, havent had any major issues. Pros Keep the Company very organized with the equipment that comes in and out of the office. Cons The Asset ID # don't automatically populate. Review Source AH Anthony H. Senior Systems Administrator Financial Services Used the software for: Less than 6 months ### "Brilliant Asset Tracking and Management Software" November 19, 2019 4.0 Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product. Keep up the great work. Pros The ease of setup and use. It has a good feature list which is growing based on customer feedback which in my opinion is the best way to enhance the product. Cons The range of labels supported is a little disappointing but they are adding additional labels going forward. Reason for choosing Reftab Easy of set-up, easy of use, excellent support during the free trial and support for mobile phone app for scanning assets. Review Source DC Dave C. Teacher Education Management Used the software for: Less than 6 months ### "Easy to use, flexible, and affordable" December 18, 2018 5.0 We are a small public secondary school needing to track photography and video production equipment loans to students. Many of the equipment management solutions on the market are well beyond what we are able to afford. meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none. I'm really happy to have found Reftab! Pros The developers are very helpful and quick to respond to new feature requests. It is reasonably-priced and affordable enough for our public secondary school to use with students. Powerful features wrapped up in an easy-to-use interface. Cons Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user. Review Source ML Mihail L. IT Network and Systems Administrator Education Management Used the software for: 6-12 months ### "Nice Tool to keep your Assets tracked!" November 19, 2019 5.0 Pros Thousands of Pro. The most important that it keeps tracking all my assets. Cons Differently, I would say that I have Zero CONS. Review Source MS Maria S. Vice President Construction Used the software for: Less than 6 months ### "Efficient and Easy" January 31, 2023 5.0 Loved how there was a free trial, so we could see how it worked for free. Loved the software and ease of use. Pros So easy and user friendly. We were able to set up the software, put tracking stickers on over 50 assests and start using within a day. Amazing! Cons I do not currently have any cons at this time. Reason for choosing Reftab Free trial, pricing, low startup costs Review Source RC Robert C. Director Retail Used the software for: Less than 6 months ### "Great Product" February 22, 2024 5.0 Pros Easy to use and very affordable. Cannot say more than that! It Just Works! Cons nothing I can see. Great product, love using it Review Source KF Koen F. Technology Support Events Services Used the software for: Less than 6 months ### "Does what is has to do with room for improvement. " February 16, 2022 4.0 Pros Easy to use, customization, assets + accessories, notification emails, reservation vs in-use. Cons The overview calendar is not very clear / would be useful to prompt some questions upon checkout and check-in / adding more of our own corporate identity would be a nice to have. Reason for choosing Reftab There is much less room for error when the software keeps track of our inventory. Review Source KS Kevin S. Director of Quality Computer Software Used the software for: 6-12 months ### "Great New Asset Management Tool" July 25, 2019 5.0 I'd started w/ as a cloud based asset management tool for tracking and managing electric vehicle charging stations. I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management. Reftab continued to develop their product and has now integrated with Jira. Nice! The cost/month is currently less than 50% of the monthly subscription cost for competing products and the functionality and customer service are truly excellent for our asset tracking and management needs. Pros Great value for $ Integrates and Interacts with Atlassian Jira and Jira Service Desk (Provides link between the asset and any issues or tickets) Bulk Import of existing asset information from existing tools. Easy to setup new fields with different configurations. Good filters to find what you are looking for quickly. Mobile app/interface Cons The initial product did not integrate with Jira Service Desk. has since added this capability and setup was reasonably simple. Reason for choosing Reftab Lower monthly subscription cost vs. competition Fast/responsive customer service Frequent functionality improvements and updates Meets all of our current asset tracking needs and integrates nicely with Atlassian for a complete system solution. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.