# Reftab Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reftab Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more. Source: https://www.capterra.com/p/136727/Reftab --- # Reftab Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Reftab ## What is Reftab? Specialized for IT departments, Reftab was voted by Capterra as the best value and easiest to use platform and voted by Forbes as the #1 customizable and easy-to-use platform of 2023, 2024 and 2025! We offer integrations with Intune, Jamf, Okta, Azure, CDW, Dell, Zendesk, Jira, and the list goes on.. We also offer an installable agent. We even integrate with no-code / low-code platforms so that you can use your IT Skills to build a more customized powerful solution for unique needs. Setup a FREE account today! ## What is Reftab used for? [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Barcoding](https://www.capterra.com/barcoding-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 138 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $31.25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Barcoding / 2026 - Fixed Asset Management / 2026 - Maintenance Management / 2026 - Asset Tracking / 2025 - IT Asset Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Barcoding / 2026 - EAM / 2026 - Fixed Asset Management / 2026 - IT Asset Management / 2026 - IT Management / 2026 - Tool Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Barcoding / 2026 - Building Maintenance / 2026 - Calibration Management / 2026 - CMMS / 2026 - EAM / 2026 - Equipment Maintenance / 2026 - Fixed Asset Management / 2026 - IT Asset Management / 2026 - IT Management / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Tool Management / 2026 ## Reftab alternatives Highest Rated [4.8 (1,036)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (754)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (271)](https://www.capterra.com/p/151021/AssetTiger/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136727/Reftab/alternatives/) ## FAQs about Reftab Overview ### What problems does Reftab solve? Reftab solves scattered asset records, manual loan tracking, and poor visibility into hardware, software, warranties, and consumables across locations. IT teams, school media departments, facilities staff, and resource managers use it to replace spreadsheets, speed check-in/check-out, monitor device lifecycle, and keep distributed employees and equipment assignments accurate. Answer based on 118 reviews Overview ### Which roles and teams benefit most from Reftab? Reftab is most used by IT administrators, IT managers, and systems teams that need to track hardware, software, and assignments across locations. Operations leaders, procurement staff, and executives benefit from clearer asset visibility, purchasing oversight, and reporting, while technical specialists use it to manage equipment checkouts, maintenance, and inventory accuracy. Answer based on 137 reviews Overview ### What company size and industries is Reftab built for? Reftab serves small businesses first, with 58% of reviewers from that segment, and it is used most in Education Management and Information Technology and Services at 9% each. It also fits midsize businesses at 27% and enterprises at 15%, with notable use in Non-Profit Organization Management at 7%. Answer based on 138 reviews Features and Usability ### What are the key features of Reftab? Reftab includes core asset management features like asset tracking, inventory management, check-in/check-out, and barcode or QR code scanning. Differentiating capabilities include equipment loan reservations, customizable fields and reports, mobile access, and integrations such as Dell, Azure, Jira, and agent-based device tracking for hardware lifecycle visibility. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? Reftab starts at $31.25/month for the Standard hardware plan, billed annually for 250 assets. Pro costs 62.5/month, Business 125/month, and Software Management is 0.75/user/month. A free version and free trial are available. Reviewers often call pricing reasonable, though some want a clearer structure or higher-tier reporting. Answer based on 46 reviews Integrations ### Which third-party tools and platforms does Reftab integrate with? Reftab integrates with Jira, JIRA Service Management, Microsoft Intune, Cisco Meraki, and Zendesk Suite, with reviewer mentions centered on ticketing and device sync. It also supports over 20 integrations across identity, productivity, and device management, including Microsoft 365, Microsoft Azure, Google Workspace, and Jamf Pro. Answer based on 31 reviews Getting Started and Support ### What training and onboarding options does Reftab offer? Reftab provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Reftab offer, and how do users rate the experience? Reftab offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and effective at troubleshooting, with some issues fixed within days or faster. Several reviewers also mention documentation as useful, though a few wanted clearer guidance and more support in specific areas. Answer based on 73 reviews ## Who uses Reftab? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews IT & Software Development 55% IT & Software Development 55% Administrative 16% Education & Learning 5% Health & Medical 4% Others 19% Top industries Based on 105 reviews Information Technology and Services 23% Education Management 23% Non-Profit Organization Management 20% Construction 20% Other 14% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Asset Tracking 4.8 (68) 94.12% of 68 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Inventory Management 4.6 (53) 88.68% of 53 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Check-in/Check-out 4.5 (37) 78.38% of 37 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out Inventory Tracking 4.7 (36) 72.22% of 36 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Equipment Tracking 4.9 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times Audit Trail 4.8 (19) 94.74% of 19 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Reftab 151 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage adding fixed assets to proposed budgets Assign assets to users, job sites, and vehicles to ensure accountability Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Store images of assets Bundle equipment together to rapidly perform actions across multiple assets Collection of all assets in the system Manage assets throughout their lifecycle to optimize profit Manage, prioritize and plan for capital expenses Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically identify systems to be monitored Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Create recurring calibration tasks and due dates on a calendar Organize and group data or items based on various criteria Generate and print calibration certificates and/or labels Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Track and monitor efficient handling of all changes/transitions Track the status of assets and whether they're checked in or out An itemized to do list that can be edited as tasks are completed Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Specify or track the date/time a project, task, etc., is due for completion Track and manage the decline in value of assets and plan for improvements Electronic signing method that validates the authenticity and integrity of a digital document Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track unplanned equipment or network failures Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Form predictions based on past and present data/trends Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Automates core HR functions such as talent management, employee evaluation and learning management Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage and track all job information and associated tasks Process of printing custom labels through various methods. Premade examples and templates for labels Manage license files and packages purchased in a centralized repository Track and organize the number of licenses available to the organization Maintains a history of customer licenses Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Organize and manage all processes/procedures involved in purchasing goods and/or services Create, send, and track purchase orders and their statuses Matrix barcode that stores information Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Initiate collection and analysis of known risks Manage and optimize an organization’s use of SaaS applications. Identify and assess hazards to ensure the well-being of employees, assets, and the environment Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Track and assign specific serial numbers to products Track work performed and resources used for past customers, sites, or assets Allow users to access multiple services after entering their login credentials once Set allowances and ensure employees don't spend more than the allotted amounts Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Process of managing customer subscription lifecycle for a recurring service or a product Manage all supplier data and operations Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track the frequency of asset usage Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (138) 4.6 Based on 138 reviews ## Pricing Value for money 4.8 (136) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/136727/Reftab/pricing/) Standard | Hardware Management $31.25 Flat Rate,Per Month It includes: - API Access - Bundles and Kit Templates - Double Factor Authentication - Email Templates - License Tracking - Unlimited Accessory Tracking - Unlimited Users Pro | Hardware Management $62.50 Flat Rate,Per Month It includes: - API Access - Asset Changelog History - Asset Depriciation - Bundles and Kit Templates - Custody Verification - Custom Domain - Double Factor Authentication - Email Templates - License Tracking - Microsoft Intune Integration - Role Based Access Control - SSO - Unlimited Accessory Tracking - Unlimited Users - User Provision Integrations - Windows Installable Agents Business | Hardware Management $125.00 Flat Rate,Per Month It includes: - API Access - Asset Changelog History - Bundles and Kit Templates - Custody Verification - Custom Domain - Double Factor Authentication - Email Templates - License Tracking - Role Based Access Control - Unlimited Accessory Tracking - Unlimited Users Software Management $0.75 Per User,Per Month It includes: - SaaS Discovery - Unlimited Users - Browser Extensions - Software Surveys - Okta Integration - Adobe Integration - MS Entra / MS SaaS Discovery - SSO - Double Factor Authentication - License Management - Shadow IT Detection - Usage Analytics - Automated Workflows - SCIM User Provisioning Complete IT Management $125.75 Flat Rate,Per Month Value for money 4.8 (136) 4.8 Based on 136 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (133) 4.8 Based on 133 reviews ## User reviews Overall rating 4.7 Based on 138 reviews Filter by rating 5(101) 4(33) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tony B. Director of IT Non-Profit Organization Management ### "Reftab Review of product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2026 Pricing is reasonable out of the box, support is awesome, product continues to expand as our organization expands. Pros Support is amazing. Quick and very knowledgeable. Software is flexible and easy to navigate. The product has new features being added continuously. Cons All of the least like items we have, are either being addressed or on the list to address. Pricing to expand is expensive and could be more reasonable to add on as the organization grows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kaleb C. Equipment room manager Media Production ### "Reftab Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 8, 2026 Overall, it's a fun easygoing experience. Intuitive easy to pick up. Keeping track of who has what is easy Pros Easy to use, simple. I can keep track of everyone within the system. and send out emails of overdue gear right within reftab Cons Whenever you click on someone in a list and back out, it takes you back to the top rather than where you were so I have to scroll back down Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joyce B. Staff Administrative Assistant Non-Profit Organization Management ### "Has Helped With Accountability of Inventory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Have been using Reftab for since 2022. It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered. Pros Keeping track of inventory items with options for setting as consumable or assets. Ability to see stock quantities without having to physically count or check to see if a certain items is even part of inventory (IT peripherals). Cons When using the app, not able to see activity of consumable items. Sometimes, need to see if an items was checked out to someone. Using app does not show it so have to go to a PC to look the information up. Alternatives considered [Asset Vue Inventory](https://www.capterra.com/p/141188/Asset-VUE-Inventory/) Reasons for choosing Reftab Ease of use and cost effective compared to other options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rob W. Chief Information Officer Construction ### "Reftab - a solid asset manager." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2026 Overall it is the best asset management tool I have used as it tracks both the physical and virtual assets in one place. This is nice to be able to track licenses from cloud vendors all the way to physical assets like monitors. Pros Reftab offers a clear way to manage both virtual and physical assets. It easily connects to a myriad of systems to ensure the records stay updated. Cons The inability to extract the cost per asset per person to excel over a standardized time period. This can be accomplished with someone savvy with Excel but it isn't out of the box. It also would be nice to have some preset images for assets. I am forced to go digging for some which has been interesting as they are not consistent across all assets. Alternatives considered [AssetTiger](https://www.capterra.com/p/151021/AssetTiger/) Reasons for choosing Reftab SOC 2 Type II certified, Azure SSO, more APIs, more mature offering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Thank you for the thoughtful review! We’re glad to hear that managing both physical and virtual assets in one place has been valuable for your team. It’s great to know the integrations and system connections are helping keep your records up to date! We also appreciate the feedback about reporting and extracting cost-per-asset data over a standardized time period. That’s helpful insight for our team as we continue improving reporting capabilities. Regarding asset images, that’s great feedback as well. Preset asset images are actually on our roadmap, and we’re excited to make it easier to apply consistent visuals across common asset types without having to search for them manually. Thanks again for sharing your experience, we’re happy to hear Reftab has been the best asset management tool you’ve used! JL Joe L. IT Admin Legal Services ### "Would Recommend to anyone with a moderately large inventory they are keeping track of" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2026 my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits Pros Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature. Cons you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2026 Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes! EJ Elias J. Systems Analyst Construction ### "Great Software for inventory management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 5, 2026 Pros Easy to check out and check in equipment. Custom device information is a large bonus. Device history is also a plus so you can see how equipment was handled prior to being lent out the latest time. Cons Certain user screens are difficult to navigate as they do not direct you to anywhere. An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item. At this point you have to copy the ID and paste it into the search to find more information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Thank you for the thoughtful feedback! We’re glad to hear that checking equipment in and out has been easy and that features like custom device fields and device history have been helpful for tracking how equipment is used over time. That’s exactly the kind of visibility we aim to provide with Reftab. We also really appreciate the specific feedback about navigating loan history from the loanee profile. Currently that section functions as a data table similar to a report, which is why the items aren’t directly clickable. Your suggestion is great feedback though, and we agree that being able to jump straight into the asset from that view would make the workflow smoother. We’ll definitely be looking into ways to improve this in future updates. Thanks again for sharing your experience, feedback like this helps us continue improving the platform! RK Richard K. Film Technician Higher Education ### "Usable but needs a new update." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 5, 2026 Reftab is okay; it gets the job done, but it has a few bugs, such as a restocked kit that will not update and will remain overdue. Pros It's easy enough to use, but it would be helpful if a training session or a user manual were provided. Cons User interface is a bit clunky, we seem to have to navigate across all regions of Reftab to find certain assets. Pressing the back button doesn't take us back by one page, but to the homepage itself. This is time-consuming and frustrating. Reftab claims that the accessories are not bookable even if they have recently been cancelled or have no bookings, it will not be bookable. A Store Desk would be helpful such as what SISO offered with the barcode scanning. Switched from [SISO](https://www.capterra.com/p/97211/SISO/) They were not creating new features that we needed. The software was buggy and forgetful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Thank you for sharing your feedback. We’re glad to hear the platform has been helpful overall and appreciate you pointing out areas where we can improve. Reftab includes a "Store Desk" equivalent that can be accessed from the Loans page or through Settings > Kiosk, making it easy to scan items for check-in and check-out. If accessories or kits appear unavailable after being restocked, the item may still need to be checked back in or updated in the system so the platform recognizes it as available again. For training, we do post guides and manuals on our FAQ pages and work to keep them as up to date as possible. We’re also launching webinars and monthly Q&A sessions with our team to provide additional help. If you’d like assistance, click the “?” icon in the top-right corner to contact our support team. We’d be happy to walk through your workflow and help make sure everything is running smoothly. Thanks again for your feedback and for using Reftab. DV Daniela V. Help Desk Technician Information Technology and Services ### "Great for inventory management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Overall, very good. I will continue to use, and recommend to anyone who needs a better system to track their equipment. Pros Reftab is easy to use. The user interface is straightforward. I was able to organize all our tech inventory in a month. The thing i like best is that you can create QR codes to attach to items and then use the phone app for quick checkout. Making equipment easy to track. Cons The reports could be better. I find that are difficult to manage and customize to get exactly what I need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Thank you for the great review! We’re so glad to hear that you were able to organize your tech inventory so quickly and that the QR code labels and mobile checkout have made tracking equipment easier. Creating simple, efficient workflows is a big focus for us at Reftab. We also appreciate your feedback about reporting. That’s an area we’re actively improving, and we’re currently developing a major overhaul to the report builder to make reports easier to create, manage, and customize. Our team is really excited about the update, and we’re hopeful it will make getting the exact data you need much simpler. Thanks again for your thoughtful feedback and for recommending Reftab to others, we truly appreciate it! LN Luciano N. Senior Film Technician Education Management ### "Good but can improve " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 4, 2026 Good with a slight cast of issues as previously said above, need more support and more features to make it more work friendly Pros The website is good and accessible sometimes there are some hitches in the system and I wish that there was more support Cons I do not like that there isn’t categories for kits or accessories, it makes it a lot harder for our front facing clients to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Thank you for sharing your feedback! We’re glad to hear that you find the platform accessible and useful overall, and we appreciate you pointing out areas where your experience could be improved. Regarding categories for kits and accessories, those can actually be configured within Reftab. In both the Kits and Accessories sections, there’s a “Custom Categories” button at the top of the page that allows you to create and manage categories. This can help organize items and make things much easier for those front-facing users to navigate. We also appreciate your comments about support and additional features. In the top right corner of your screen, you’ll see a “?” icon. Clicking that will let you send a message directly to our Support Team. Our team is always happy to help and take a closer look with you. Thanks again for taking the time to leave a review, feedback like this helps us continue improving the platform and the overall experience for teams using it every day! GA Gabriel A. IT Admin Food & Beverages ### "Reftab IT review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2026 Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for info in different locations as we can add it all in there Pros I liked that everything is very straight forward when adding assets or anything like a loanee. Also really liked the way things are named, and you are able to know what you are searching for just from looking at the tab names Cons It seems that some of the API pulls don't actually get all the data from the place connected, not sure why, but it means that there is some random people that I have end up adding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Thank you for sharing your experience! Making asset tracking simple and organized is a big goal for us at Reftab, so it’s great to know it’s helping your team keep everything in one place. We also appreciate the note about the API sync not always pulling every user. That can sometimes come down to how the source system is configured or what data is being made available through the integration. Our team would be happy to take a closer look with you to see what might be causing that behavior and help ensure everything is syncing as expected. Feel free to reach out to our Support Team to schedule a call! Thanks again for the thoughtful review, we’re glad Reftab has been a helpful way to manage and track your IT assets! 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