---
title: "INX InControl Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about INX InControl Software - reviews, pricing plans, popular comparisons to other EHS Management products and more."
source_url: "https://www.capterra.com/p/136748/INX-InControl/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 INX InControl Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

INX InControl

## What is INX InControl?

INX Software is a globally trusted leader of fully-integrated environment, health and safety solutions driving the creation of safer, smarter and sustainable workplaces. INX InControl is a Workplace Health and Safety (WHS) management system designed to assist organizations increase compliance and adopt a proactive approach to workplace health and safety. Manage everything from incidents to audits all in one place.

## What is INX InControl used for?

[EHS Management](https://www.capterra.com/ehs-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

46%

Neutral

35%

Negative

19%

Starting price

$10000

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for INX InControl?[Manage this product listing](https://www.g2.com/products/rajalakshmi-ignovate-solutions/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### INX InControl

3.5 (26)

VS.

[4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/)

Starting Price

$10000

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (26)

Ease Of Use

4.7 (352)

Value For Money

3.5 (25)

Value For Money

4.7 (302)

Customer Service

3.8 (26)

Customer Service

4.8 (293)

## INX InControl alternatives

[4.7 (49)](https://www.capterra.com/p/181004/SafetyAmp/reviews/)

Starting price

$4800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/141080/iAuditor/)

[Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

[4.3 (84)](https://www.capterra.com/p/80803/EHS-Management-Software/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/80803/EHS-Management-Software/)

Highest Rated

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143579/SiteDocs/)

## FAQs about INX InControl

Overview

### Which roles and teams benefit most from INX InControl?

INX InControl is most used by QHSE, HSEQ, safety, and compliance managers who manage incidents, hazards, audits, training, and regulatory reporting. Safety analysts and coordinators use it to track performance data and corrective actions, while system administrators, application managers, and technical teams maintain configurations, user access, and reporting workflows.

Answer based on 26 reviews

Overview

### What company size and specific industries is INX InControl built for?

INX InControl is designed for SME to Fortune 500 companies operating in high-risk industries, including mining, oil and gas, marine, utilities, government, construction, aviation, food and beverage, healthcare, and telecommunications.

Features and Usability

### What are the key features of INX InControl?

INX InControl offers safety management, incident management, risk assessment, and compliance management. It also includes audit management, CAPA, customizable forms and reports, workflow management, role-based permissions, real-time monitoring, training management, document management, and OSHA recordkeeping for tracking safety and operational controls.

Integrations

### Which third-party tools and platforms does INX InControl integrate with?

INX InControl integrates with Fastrack, JD Edwards EnterpriseOne, Pronto, SAP Business One, and serko.travel. These catalog integrations connect the platform to ERP and travel systems, giving teams a focused set of third-party options for operational and finance-related workflows.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does INX InControl offer?

INX InControl provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does INX InControl offer?

INX InControl provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User feedback on support is mixed: some describe the IT support team as very helpful and knowledgeable, while others report slow follow-through, poor service on upgrades, and technical requests that were never resolved.

Answer based on 5 reviews

Security

### How does INX InControl handle data security and access control?

INX InControl uses security options to protect personal data and permission settings to control access. It centralizes safety records for auditing and reporting. Reviewers note that configuring permissions can be difficult for organizations with hundreds of users, some security features require familiarization, and browser-related security and historical workflow issues have been reported.

Answer based on 11 reviews

Features and Usability

### How easy is INX InControl to use?

INX InControl supports event entry and required data capture, but ease of use varies by module and user role. Frontline users can often learn basic tasks with limited training, while administrators and occasional users may find workflows, permissions, updates, and risk management screens confusing or time-consuming.

Answer based on 13 reviews

Features and Usability

### What is the INX InControl user interface like?

INX InControl provides a functional interface for shared safety and event data, but its design can feel dated and complex. Teams value intuitive event entry and mandatory fields, while administrators and risk teams report confusing navigation, limited interface customization, basic notifications, and a risk register experience that needs improvement.

Answer based on 10 reviews

## Features

AI summary

Based on 951 EHS Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing EHS Management software:

-   **Compliance Tracking** (**59%** of reviewers rated this feature as critical)
-   **Incident Management** (**51%**)
-   **Compliance Management** (**46%**)

INX InControl includes **Incident Management** and **Compliance Management**, giving teams the tools to record workplace events, manage investigations, and maintain oversight of regulatory requirements. However, it does not include **Compliance Tracking**. Instead, it offers other highly rated capabilities such as **OSHA Recordkeeping** (**50%**), **Risk Management** (**45%**), and **Corrective and Preventive Actions (CAPA)** (**44%**). These features help businesses document safety data, identify and reduce operational risks, and address issues before they lead to repeat incidents, helping teams maintain safer workplaces and stronger compliance processes.

Incident Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Compliance Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Document Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Forms Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Inspection Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

INX InControl 29 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Forms Management: Store, manage and track all forms in a centralized location
- Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal
- Incident Management: Manage and track all disruptions and incidents
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Occupational Health Management: Manage cases of on-the-job injuries and related remedies
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.5 (26)

3.5

Based on 26 reviews

## Pricing

Value for money

3.5 (25)

Free Trial

Basic

$10,000

Per User,Per Year

Value for money

3.5 (25)

3.5

Based on 25 reviews

## Integrations

[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Pronto](https://www.capterra.com/p/198665/Pronto/)[

serko.travel](https://www.capterra.com/p/170794/serko-travel/)[

Fastrack](https://www.capterra.com/p/125412/iFastrack/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (26)

3.8

Based on 26 reviews

## User reviews

Overall rating

3.5

Based on 26 reviews

Filter by rating

5(5)

4(7)

3(9)

2(5)

1(0)

Mentioned topic

Sorted by most recent

AG

Anita G.

Cloud Project Sponsor (was Applications Manager)

Farming

### "Mixed Feelings - Great data is being captured but its not easy"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

May 23, 2022

It is is hard to get users to engage in the system as they find the mobile app and user interface complex and hard to use. initally the reporting provided some great outcomes as we did not have the information before but unless the information is getting into the system easily that reporting gets watered down

Pros

Functions are in an abundance - The right data is being captured

Cons

User Experience is not great. It is hard to flow through the data required to capture incidents.

Reasons for choosing INX InControl

I dont believe INX has kept up with the possbilities in Technology that some of the other companies have - at the time they showed great promise with a mobile app but the user experience did not evolve.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GS

Grant S.

Safety & Compliance Manager

Mining & Metals

### "Reasonable Software - Very poor technical support"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 11, 2022

Correctly implemented, controlled data input and verification would result in an effective business tool. Our version of InControl does not. Poor support by INX. Plenty of Sales personnel, negligble support personnel. Would be reluctant to refer anyone to INX.

Pros

Integration with other products - InFlight and InTuition

Cons

Very poor technical support for the software. Numerous requests for assistance to rectify historical security and workflow issues never eventuated. Expensive support and maintenance annual charge that delivers very little.

Reasons for choosing INX InControl

The original version of INX was probably fine. Unfortunately historical changes to security and workflows were made to the software which affected performance. Inheriting this issue, contacted INX a number of times to rectify issues. Happy to pay for results. A lack of tech support, issues are still present.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WH

Warren H.

Safety Operations Manager

Utilities

### "InControl is an Awesome product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 11, 2022

Customer services has been great. The support I received to make Workgroup changes was excellent.

Pros

It is simple to use whilst being highly capable. I find the software intuitive.

Cons

The user interface is a tad bland. Could do with a facelift.

Reasons for choosing INX InControl

Was not involved in this decision.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 26, 2022

Thank you Warren for this review.

BY

Bin Y.

Procurement Officer

Mining & Metals

### "Workflow management, improve Quality system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2019

Streamline the company HSE/Safety related reporting process, improve quality system as a result.

Pros

Turn reporting into a very simple way, having workflows that can be customized based on company needs. Very good customer service support.

Cons

Sometimes the user interface is not very friendly, it gets a bit confusing. Some of the features take a while to get used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Andy C.

General Manager - QHSE

Maritime

### "InControl/InFlight"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 26, 2019

INX InControl has matured over the 8/9 years with some positive effect to our business and is showcased during many audits of our management systems with our Clients, Regulators and 3rd Party assessors. The full implementation of the system took longer than expected mainly through a reduced uptake / engagement from senior management. This is an internal issue. The system can deliver but requires drivers and champions at various levels.

Pros

If set-up properly, the event management system can be fully utilised for many types of events. Important aspects include getting the workflows correct to have an effective process through until verification and close-out. The system has many features that are interconnected to help with developing an organisations risk profile. Level of utilisation of these features does come down to training and managements drive to engage the system.

Cons

1\. Integrating all events with a Risk Register is complex and requires set disciplines to implement correctly. 2. Performance Dashboard(s) seem to be limited in comparison with other systems currently on the market. 3. Cost structure for adding additional modules including maintenance support services makes the product less attractive, which makes your customers want to look at alternative systems. 4. Cost of additional modules is a barrier. 5. The presentation of standard Reports is not aesthetically appealing.

Reasons for choosing INX InControl

A central database with ability to reduce duplication of data with common platform for managing information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alan B.

OHS SUperintendent

Mining & Metals

### "IInControl"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 23, 2019

Easy and intuitive. Reporting easy to use. Issues resolved quickly.

Pros

Software is intuitive and able to be used to the users individuals skills and knowledge

Cons

Some of the security features take a while to get used to and i would prefer it to be replication based such that it is available onsite when the internet is not available. Reliability of personnel entering information- not an INX issue, but is a nuisance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

CEO and Founder

Consumer Services

### "Inx Software Strong Leadership"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2019

Excellent. They are open and always wanting to improve their services and products.

Pros

Access to management to help resolve problems.

Cons

I can't think of anything that I would comment on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Daniel S.

Safety Data & Reporting Analyst

Government Administration

### "Event Management made simple"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2018

Once the product is configured the way you need the product works flawlessly. As an administrator when ever I have had any issues with the product the IT support team have always been very helpful. Also the team at INX are more than willing for you to provide input regarding what you would like to see from the product in future releases.

Pros

Makes reporting and management of Events very simple. Having workflows that can be customized based on numerous triggers makes for some very specific and smooth Event management. The ability to set up automated notifications (again based on specific triggers), and automated reports ensures that the right people are kept up to date in a timely manner. The customer service I have received from the INX IT support team has been second to none, they are always very willing to help and they are very knowledgeable regarding their products.

Cons

There is minimal scope for custom fields on the various tabs that make up the event management, however keeping in mind the price point of the product this was not unexpected. Setting the security permissions is more difficult than it should be especially when you have users numbering in the hundreds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rob B.

Sustainability Manager

Mining & Metals

### "INX InControl"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 18, 2018

Very positive, they can get a little busy at times, especially when a new package is deployed but overall I have had a great experience with the INX team.

Pros

I like the intuitive nature of the software, most people with limited to no training can work out how to enter events. You are able to set up mandatory fields, this ensures the user enters all the required data to enable you to manage and report on events effectively.

Cons

The training can be a little rushed, it would be good to have the training packages refreshed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Christopher D.

Safety & Training Co Ordinator

Mining & Metals

### "INX Safety System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2018

It is much better than a previous system we used

Pros

Very intuitive, easy to use. Great to have everything in a central place for auditing. Keeping people accountable with actions to improve safety.

Cons

Nothing. That really comes to mind because it works well for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136748/INX-InControl/reviews/)

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