# Usetrace Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Usetrace Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/136763/Usetrace

---

# 

 Usetrace Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Usetrace

## What is Usetrace?

Usetrace helps organization accelerate their development and testing efforts through an intuitive test automation platform. Paired with 450 of complimentary support services, clients can typically reach 80% test automation coverage in uner 90 days. The platform is simple enough for product managers and manual testers to use, yet powerful enough to handle testing AI-centric applications and do dynamic element identification.

## What is Usetrace used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Usetrace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://usetrace.com&name=Usetrace)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Usetrace

4.7 (16)

VS.

[4.9 (133)](https://www.capterra.com/p/161589/accelQ/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.9 (769)

Value For Money

4.5 (13)

Value For Money

4.9 (674)

Customer Service

4.9 (14)

Customer Service

4.9 (652)

## Usetrace alternatives

Highest Rated

[5.0 (69)](https://www.capterra.com/p/229339/QA-Wolf/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (18)](https://www.capterra.com/p/242193/Tricentis-Tosca/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

[4.6 (769)](https://www.capterra.com/p/162900/BrowserStack/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/162900/BrowserStack/)

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)

[4.6 (544)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170732/LambdaTest/)

[View all alternatives](https://www.capterra.com/p/136763/Usetrace/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Assessment Management

Creation, administration, and evaluation of assessments or tests

Bug Tracking

Monitor and track bugs and issues in the system.

Customizable Reports

Alter the layout and content of reports

Usetrace 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Monitor and track bugs and issues in the system.

Alter the layout and content of reports

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Organize test cases into hierarchical test plans

Identify and respond to unexpected problems or failures (ie. "negative events")

Observe and track the demand, usage, progress or quality of a system, product, or user

Copy and paste test cases in order to use the same tests in different suites and plans

Allows developers to run the same test over and over again using different values

Organize and manage the accomplishments and development of employees or performance of applications or systems

Allows developers to check if their applications/web browsers are running as expected.

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables creation, management, and tracking of product requirements & features during product production/development

Assess the performance and functionality of software by testing against predefined requirements and specifications

Run multiple tests simultaneously in different environments or parts of the code base

Ability to create, review and approve test scripts

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Features

4.6 (16)

4.6

Based on 16 reviews

## Pricing

Value for money

4.5 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (13)

4.5

Based on 13 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

CircleCI](https://www.capterra.com/p/150380/CircleCI/)[

AWS CodePipeline](https://www.capterra.com/p/234449/AWS-CodePipeline/)

## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Jenny M.

Freelance Content Writer

Information Technology and Services

### "Frees up your devs with quick, automated testing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 30, 2019

A small team of developers I work with on a project that focuses heavily on UX has begun using Usetrace for its quick and easy testing workflow. They can finally be free of manually building tests and having to babysit the entire process.

Pros

Building traces is easy and anyone can create robust load balancing, performance and regression tests without having to write a single line of code. Traces also run regularly—including whenever the code is updated so you have the confidence that the latest version is being tested at all times. Editing and maintaining traces is also easy and intuitive. Usetrace has a visual dashboard so you can check in on how your site is doing and you get an email or SMS alert if something fails. So far, the team really appreciates having the most tedious and repetitive part of their job taken care of so they can focus on better and more creative tasks. Plus, there's a free version which is always appreciated!

Cons

It's a relatively new software so don't expect a plethora of in-depth features. It has what it needs to get the job done and there seems to be lots of exciting development in the works as they're continually adding improvements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2019

Thanks for the review!

parul k.

Executive II (Quality Department)

Automotive

### "Software which reduces you load in testing field"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 10, 2018

Pros

It is a cloud based software which doesn't require any coding. It continuously monitors and tests your developed app to confirm if it is working fine. It has a GUI feature so its dashboard continuously shows the status of your work. It can do scripting for you also. It send SMS alerts right away when your website is failing.

Cons

Cannot think of any cons yet as we have not faced any. Its price can be a bit low.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2018

Thank you for the review!

MF

Mark F.

Assistant

### "Overall good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 19, 2018

Pros

This is a great quality software that is fairly easy to use. It does the job well and ha all the features I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2018

Thank you for the feedback!

Bartholomew G.

Sales and Marketing Manager

### "Extremely intuitive to use, adds value the moment it's set up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 14, 2018

Pros

Ease of creating traces and the flexibility of editing / maintaining traces. Ability to set up recurring tests.

Cons

Our software team is building an app with cordova / ionic. While mobile screen sizes are supported, it would be nice to be able to test the native integrations (ie, native keyboards) that may effect the user experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2018

Thank you for the review!

KU

Karan U.

### "A good regression testing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 12, 2016

With agile methology being adopted across the software sector, it is necessary to do regression testing. This is a good tool for doing that. It is easy to maintain test suit with it and check the effect of modifications made in the code.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2016

Thank you for the review!

KB

Katy B.

VP of Quality Assurance

### "Quickly create powerful tests that cut down QA time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2016

We began using Usetrace a couple of months ago and already have seen a dramatic decrease in some of our regression testing time. Building traces is very easy and intuitive, cutting down on startup time. They have thought of just about everything and continue to add improvements. Customer support is incredibly responsive for the times that you need a little help. We have automated some complex purchase testing that took 3 people a full day to manually complete. With the press of a button now one person can complete the same number of tests within minutes!

Pros

It is very easy for non-technical people to create very robust tests.

Cons

They need to add to their documentation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2016

Thanks for the review!

MK

Manny K.

Growth Lead

Health, Wellness and Fitness

### "Finally, UI changes are awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2016

UI changes were a headache because many things could go wrong. Now test cases are easy to maintain when our UI changes.

Pros

Ease of use, ability to set up recurring tests.

Cons

Trial, I wish they gave a longer trial period.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2016

Thanks for the review! You can use the Free plan for an unlimited time. Free plan's limits are on the testing frequency and the number of seats.

XG

Xavier G.

CTO

Computer & Network Security

### "Ease of implementation and integration with Usetrace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 11, 2016

I strongly recommend Usetrace if your regression testing need to run in different browsers, every night or after every build, Usetrace is the right product fast and efficient. To use UseTrace you don't need to be familiar with javascript or any web browser automation tool, the on-boarding of UseTrace is less than 10min, everybody can do it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2016

Thanks for the review!

AK

Artyom K.

CEO

Information Technology and Services

### "Super usefull"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2016

It super useful app to be sure that your app is actually working. I like easy setup and that it is really fast (you can say it about a lot of other ci tools)

Pros

\* Easy setup \* Works fast \* Done the job!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2016

Thanks for the review!

JM

Jonathan M.

CEO

Computer Software

### "Very useful for browser regression tests"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2016

Just created my first traces for our mobile UX - worked very well out of the box! Within a few minutes we had built a trace for our app's on-boarding flow. Our next step is to integrate with our CI Server. Feels really refreshing that it was so easy to move this from manual QA to an automated process. Also, found the documentation around tunneling / ngrok very easy to follow.

Pros

Ease of creating traces and the flexibility of editing / maintaining traces.

Cons

We are building an app with cordova / ionic. While mobile screen sizes are supported, it would be nice to be able to test the native integrations (ie, native keyboards) that may effect the user experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2016

Thanks for the review!

[View all Reviews](https://www.capterra.com/p/136763/Usetrace/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)