Span Enterprises

TruckLogics

4.5 / 5 5 reviews

Who Uses This Software?

TruckLogics is designed for Owner-Operators, Small Carriers, and Fleet Managers to provide them with the highest quality in business management software.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.95/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Span Enterprises
  • www.spanenterprises.com
  • Founded 2014
  • United States

About TruckLogics

Welcome to the only web-based business management solution designed exclusively for transportation businesses. Whether you're an owner-operator, fleet manager, small carrier, or even a driver, you can manage your dispatches, expenses, maintenance, reminders, and trip sheets in one convenient location. Sign up now, no credit card required and your first 30 days are on us. You'll wonder how you ever did business without it!


TruckLogics Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

TruckLogics Reviews Recently Reviewed!

Best software out there

May 06, 2017
4/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Multiuser
iFTA
Reports ( if working properly)
Mobile App
Checkcalls
Routing
Creating loads and Invoicing

Cons: The mobile app doesn't work properly, it freezes, you update a load and have to hit ZINC more than once in order for a dispatcher to see it on the website. When you add expenses on the mobile app, it doesn't get upload it to the website. When you take a picture and upload it through the app, the image loose so much pixels that its hard for the dispatcher to read fuel receipts, bols etc. Mobile app doesn't notify you when a load gets assigned to the driver until two or three days later. And some other things. Android, tablet or iPhone, they all have the same problem.
The multi-user interface is a good feature but it doesn't have a lot of option for permission ex: permission for a user to create an invoice, view invoice, make an advance, delete advance. Run reports. Most likely every feature that has to do with $... we just had an employee erase an advance that was given to a driver by owner, employee and driver became buddy, and he erased it off the account. The owner found out a month later because he remembered about the advance and it was never found.

Overall: you get to operate your fleet smoothly

Frustrating when you need a report and don't get it by any means

Nov 09, 2016
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: It has a lot of potential, but it needs to be taken care of by more critical engineers in order to cover all the flaws

Cons: It doesn't deliver what it promises

Overall: I have used TL for over a year and I am getting tired of facing basic problems like asking for a report with a certain time frame and getting it with a different time frame

Vendor Response

by Span Enterprises on November 14, 2016

Hi Josias, First off, thank you for your review. We are currently reviewing and resolving the issue now. A customer service representative will be following up with you shortly. If you have any other questions or concerns please don't hesitate to call (704) 234.6946 or email support@trucklogics.com Thanks! -TruckLogics

Very comprehensive solution for your trucking needs

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Keep track of loads;
Keep track of expenses, by category;
Keep track of drivers' settlements;
Build the reports that needs to be filed;
Excellent Customer Service (Bryan, you're the man!), listening to the needs of their users;
Mobile app for the drivers;
Decent price.

Cons: Sometimes it doesn't have all the options that I need, but usually they get added once you ask for them.
Sometimes the website is slow.

Overall: Great platform for owner operators and truck owners. You can enter the loads, with the dispatches, then you can add the expenses, by category. Very easy to keep track of everything. The driver can install the mobile app and update the loads (he can mark it loaded, unloaded or any other status), he can add the expenses (fuel, lumpers or anything else) or chat with the dispatch. The miles will be calculated, the driver settlements will be done, the IFTA will be calculated at a push of a button.
I'm using it to replace other 3 pieces of software.

Recommendations to other buyers: Do not hesitate to try it, if you need a solution for your trucking business.

If nothing else, the support people will help you with anything

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like how promiles is integrated with this program

Cons: Not being able to create loads on the app. You have to login to the mobile website instead of just using the app

Overall: Getting started with the program was a little bit of trouble but after calling I was able to quickly figure everything out. Now me and my drivers can communicate without having to call each one everyday. Thanks

Recommendations to other buyers: Before getting frustrated just call

Cheap and easy product. GREAT customer support

May 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall its does everything I need for it to with my dispatches and expenses. I have ran into a few issues but with patient and nice people on the phone I was able to get them fixed.

Pros: 24/7 US customer service. All my loads are in 1 place and I can easily manage them. Text reminders. Free Trial

Cons: Could be a little more mobile friendly. Only email support during non-business hours