# Northpass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Northpass Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more.

Source: https://www.capterra.com/p/136781/SchoolKeep

---

# 

 Northpass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Northpass

## What is Northpass?

Northpass is the learning platform that powers Digital Customer Education programs for mid-market and enterprise companies. Northpass provides intuitive software that simplifies the creation of effective and engaging training content, enabling learning where and when customers need it. Today, more than 400 businesses rely on Northpass to train 4.5M+ learners. With Northpass, you and your customers win.

## What is Northpass used for?

[Training](https://www.capterra.com/training-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$15000

Flat Rate, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Northpass

4.8 (26)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$15000

Flat Rate, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (26)

Ease Of Use

4.7 (320)

Value For Money

5.0 (14)

Value For Money

4.5 (303)

Customer Service

4.8 (25)

Customer Service

4.6 (282)

## Northpass alternatives

[4.5 (328)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (594)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (504)](https://www.capterra.com/p/175749/Trainual/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136781/SchoolKeep/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Course Management

4.8 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Learner Portal

4.9 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Course Tracking

4.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

Built-in Course Authoring

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Tools that allow users to create and publish courses and course material/content

Tests/Assessments

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Create tools to measure student retention of learning material and lessons

Asynchronous Learning

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Northpass 66 features

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Supports learning paths that combine in-person classes with online/virtual courses

Tools that allow users to create and publish courses and course material/content

LMS functionality built-in for content delivery

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Maintain personal certifications/qualifications

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Software specialized for corporate use

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Software specialized for companies that sell courses/content

Digital forms that are shared and accessed online

Create and share a new employee handbook with helpful information

Tracks metrics that provide insight into how a user interacts with any interface or product

Training that is provided to learners outside of a company

Games or game-like elements to track progress and reward accomplishments

Track student's scores and grades on course materials

Allow the audience to interact or engage with the content

Students can access materials and communicate with instructors via their online student profile

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content

Distribute training content in bite-size pieces that can be consumed in short periods of time

Access software remotely via mobile devices

Access for students to complete learning materials on mobile platforms

Manage and support multiple languages

Create orientation programs for new employees or students

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Track employee skills, competencies, training & qualifications

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Create tools to measure student retention of learning material and lessons

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Guide new users to understand and become proficient in using a product or service

Connect with meeting participants remotely over video

Classes/sessions accessible via web browser of built-in video conferencing

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (17)

4.4

Based on 17 reviews

## Pricing

Value for money

5.0 (14)

Free Trial

Basic

$15,000

Flat Rate,Per Year

Value for money

5.0 (14)

5.0

Based on 14 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (25)

4.8

Based on 25 reviews

## User reviews

Overall rating

4.8

Based on 26 reviews

Filter by rating

5(21)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RP

Rick P.

President

Construction

### "Northpass - Mediocre"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 31, 2025

Mediocre. I expected more from it, but it limited us, especially with some admin features.

Pros

We had to use this with a client. It was alright. We were able to log in relatively easy and access the courses we needed.

Cons

It was a bit clunky and not easy to navigate everything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr Sales Development

Computer Software

### "Northpass is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2024

Incredible - my onboarding process was flawless and info packed. Extremely easy to use.

Pros

Northpass was amazing for my onboarding process. Extremely easy to access all the courses they offered

Cons

I really didn't dislike anything. Northpass was amazing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Alexa T.

Training Manager

Computer Software

### "Almost no limits!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2023

Love Northpass, won't be going anywhere else. The keyword here is customize. That makes all the difference.

Pros

Northpass can build me almost anything I need. For a price of course, but so many systems I've worked with and looked at won't go past what they already do. This makes your system easily outdated and Northpass is always looking to improve their system. The cost is actually pretty low on the higher plan for what they deliver.

Cons

Communication around customizations can get a bit tricky. They don't necessarily have a tried and true method for testing customizations, but eventually, they always get errors fixed. While reporting is improving it does still need more feature enhancements there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Eleah S.

CSM

Computer Software

### "Excellent and effe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2021

Pros

very simple to implement, build courses, and deliver high-quality training.

Cons

I have no issues with this software, it's quite easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WS

William S.

Director of Experience

Consumer Services

### "Great platform and very easy to set up and use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2021

My overall experience with Northpass has been very positive. The easy setup with our ATS has helped us reduce time to onboard, raise the quality of those being onboarded, and overall-save money.

Pros

This software is easy to impliment, easy to keep updated, and very easy to use.

Cons

I wish this software had more custimization capabilities and easier integration touchpoints.

Alternatives considered

[Lessonly](https://www.capterra.com/p/140809/Lessonly/)

Reasons for choosing Northpass

Service, past experience, and pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LE

Lisa E.

Director of Operations

Food & Beverages

### "5 Stars for User Experience! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2021

Pros

Northpass is extremely User Friendly. We have a platform filled with gig workers all over the country and we rarely have any confusion because it is straightforward. Creating courses is extremely simple and Northpass is constantly implementing new features to make the process better. There are options to create a variety for your learners to enhance the education process and engagement.

Cons

There are not many aspects about the platform that I dislike. We did have to change over our system for a variety of reasons and create a whole new learners platform. This was not convenient but worth the efforts in the end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Steven G.

CTO

E-Learning

### "We love Northpass and their absolutely INCREDIBLE team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2021

We've just gone through a migration of all of our systems to integrate with Salesforce; Northpass and their support team have made our transition to their LMS very smooth! We love the way they deliver our content and it's made it so much easier to create and delivery more and more complex course.

Pros

This is the best LMS software that I've found! We were able to put all of our courses in Northpass and we've never been happier with how our content is being delivered to our users. On top of the platform being just what we were looking for, the support team is just phenomenal and have continued to impress me with their dedication, care, and passion.

Cons

We've had some issues with being able to create email campaigns that are dripped out in a similar way/along with our course content.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Julia H.

Senior Solutions Architect

Health, Wellness and Fitness

### "Flexible, scalable, customizable, great user experience and great support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2020

The Northpass team has been truly wonderful to work with. They are incredibly responsive and competent and have worked side-by-side with us in a pretty massive and successful migration of all of our courses into Northpass. Our customers love the new interface.

Pros

We like the flexibility and support that allow us to create programs that provide a great user experience.

Cons

For now, we are working around missing features via customization and looking forward to built-in support for these in the future.

Reasons for choosing Northpass

We chose Northpass because they offer a truly enterprise level LMS platform with the flexibility to create our courses the way we want them to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas (TC) R.

Senior Director, Data & Analytics

Media Production

### "Great platform with unlimited possibilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2020

Northpass has been incredible to work with from an administrative perspective. Not only do they make account management easy, but are there to support us with every obstacle we face. Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry. On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is. We have deployed LMS solutions to over 150 clients and each of them has different requirements and requests for their academy. Northpass' liquid template-based construction allows us to provide as much, or as little, customization as any client needs and easily create hundreds of unique LMS platforms with minimal work on our end.

Pros

The biggest pros to Northpass relate to their incredibly straight-forward platform with incredible support. We had a unique need in requiring hundreds of LMS accounts for various clients, but I would recommend Northpass to anyone looking to deploy an individual LMS or deploy them at scale. In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn. You might not need it often because of the great platform, but always great to have incredible support, if it is needed!

Cons

There aren't many drawbacks to utilizing Northpass, but they are a smaller/younger company than some of the other big players in the LMS space. Some might view this as a disadvantage since they have less native integrations with other platforms, but I'd argue that it's actually an advantage. Northpass truly treats each customer as if they're the most important and we've personally seen that you just don't get service like that form some of the 'bigger names' in the space.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

[Emtrain](https://www.capterra.com/p/127240/emTRAiN-LMS/)

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reasons for choosing Northpass

Northpass offered by far the most competitive and reasonable rates for our needs and offered as many, if not more, features than the more expensive alternatives. Additionally, they offered far better support and assistance during our trial than the competitors. At the end, there wasn't really a choice to be made. Northpass was the only option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nicholas S.

Senior Accountant

Accounting

### "A really good online training platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2019

Pros

Love that you can track the progress of employees use and follow up. Really also like the different course options that you can assign to users. It's also VERY easy and user-friendly which is important when you have so many different people using it.

Cons

It is a little bit difficult to follow and use the reporting features of the system in some cases (not all).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136781/SchoolKeep/reviews/)

Popular comparisons

[KodeKloud vs Northpass](https://www.capterra.com/compare/136781-239528/SchoolKeep-vs-Kodekloud) 

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