--- title: "RAYNET CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RAYNET CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/136797/RAYNET-CRM/" page_type: "product" language: "en" --- # RAYNET CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RAYNET CRM ## What is RAYNET CRM? Raynet CRM is a user-friendly customer relationship management tool packed with powerful features, making it a great choice for companies with sophisticated business processes that are ready to go digital. Conquer chaos with effortless contact and deal management, activity planning, reports, and much more — all in an intuitive and modern app on desktop and mobile. ## What is RAYNET CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RAYNET CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://raynetcrm.com/&name=RAYNET CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RAYNET CRM 4.9 (27) VS. [4.3 (6,991)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $19 Per User, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (23) Ease Of Use 4.2 (969) Value For Money 4.9 (14) Value For Money 4.3 (792) Customer Service 5.0 (22) Customer Service 4.1 (764) ## RAYNET CRM alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (225)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,001)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) Highest Rated [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,058)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) ## FAQs about RAYNET CRM Overview ### Which roles and teams benefit most from RAYNET CRM? RAYNET CRM is most used by sales leaders, business development teams, and executives who need visibility into pipelines, customer relationships, and team performance. Operations and implementation managers use it to standardize workflows, coordinate follow-ups, and keep commercial processes organized, while marketing leaders benefit from clearer lead tracking and account oversight. Answer based on 19 reviews Overview ### What company size and specific industries is RAYNET CRM built for? RAYNET CRM is designed for small to medium businesses across a wide range of industries. It is intended for organizations that need a CRM system for managing customer relationships, sales activities, and related business processes without focusing on a single specialized sector. Features and Usability ### What are the key features of RAYNET CRM? RAYNET CRM offers contact management, lead management, deal management, and pipeline management for tracking sales activity. It also includes calendar management, task management, reminders, and interaction tracking, plus reporting and analytics, customizable fields, document storage, workflow management, third-party integrations, and a mobile app. Pricing ### How much does it cost and what fees or limitations are included? RAYNET CRM starts at $19 per user/month for the Start plan for individuals and small sales teams. Professional costs $38 per user/month, and Ultimate costs $48 per user/month. A free trial is available. Start includes contact and lead database, while higher tiers add automation, support, integrations, and consultation. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does RAYNET CRM integrate with? RAYNET CRM integrates with Google Calendar, Google Calendar Extension, Google Contacts, Dropbox, Mailchimp, Zapier, Make, Daktela, SupportBox, Ecomail, Freelo, Leady, Customerscore.io, Sevio, and iCalendar. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does RAYNET CRM offer? RAYNET CRM provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does RAYNET CRM offer? RAYNET CRM provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as friendly, professional, and helpful, with fast guidance that answers questions clearly and solves issues when users need help getting started or understanding features. Answer based on 6 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers point to these as the top priorities when choosing CRM software: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) RAYNET CRM supports all three features buyers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new opportunities more effectively, allowing teams to improve follow-up, maintain visibility into sales activity, and close deals with greater consistency. Contact Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Interaction Tracking 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts RAYNET CRM 47 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call List Management: Manage and track all past and future calls. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Storage: Store and organize documents in a centralized system - For Insurance Industry: Intended to be used by insurers - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 4.9 (14) Free Trial [View pricing plan details](https://www.capterra.com/p/136797/RAYNET-CRM/pricing/) Start $19.00 Per User,Per Month It includes: - Customer support by email - Contact and lead database - Deal management - Business calendar and event planning Professional $38.00 Per User,Per Month It includes: - Phone and chat customer support - Onboarding assistance - All START plan features - RAYNET AI - Automation - Email inbox - Security levels - Integration and API Ultimate $48.00 Per User,Per Month It includes: - Phone and chat customer support - Implementation support - Your personal consultant at Raynet - All PROFESSIONAL plan features - 12 hours of free consultation every year - Your own logo - Tree of visibility - SSO via Microsoft Entra ID - Test environment (sandbox) Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Freelo](https://www.capterra.com/p/168910/Freelo/)[ Leady](https://www.capterra.com/p/153579/Leady/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (22) 5.0 Based on 22 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(24) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ML Marek L. Strategic Business Development Information Technology and Services ### "Great CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2022 Raynet is very easy to use. It helps me to keep the pipeline up to date and to manage all my sales activities. Pros Easy to use, very good support, contains all tols I need. Cons No idea. I am very satisfied user of Raynet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR David R. investment advisor Financial Services ### "CRM for financial consulting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Currently, I don't know better CRM with as many features and clarity as CRM Raynet Pros business process monitoring; client database and communication with them; monitoring future tasks and recording existing tasks Cons when I have an appointment and two identical tasks are always attached to it, I have to set the tasks manually = entering a meeting does not automatically generate 2 tasks Reasons for choosing RAYNET CRM Raynet has the benefits I described above Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marie M. operations specialist Veterinary ### "Raynet CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2022 It is quite user-friendly CRM with very good customer support and still not too expensive. Pros very good customer support easy to use comparing to other systems Cons not possible to update data every year easily, only to add new and then manually delete/merge duplicities (not possible with more than 1000 customers) Reasons for choosing RAYNET CRM price and easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Evzen S. Quality & Network development Automotive ### "A helpful and useful app." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2022 It helps me keep track of my business partners and the tasks I'm doing with them. I never forget to finish a job I've been handing out. Pros It's easy to use and available everywhere. I can easily manage my tasks and share them with other colleagues within a team. Cons It's not fully adapted to my specific tasks, but I can get along with it. Reasons for choosing RAYNET CRM We have a lot of business partners and I needed to have an overview of their activities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marek B. CEO Research ### "Easy to use CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2022 Pros This CRM helped to improve our sales and make the life of our sales guys much easier. Cons The internal notifications and internal communication within the team is not developed enough. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Petr R. CEO Arts and Crafts ### "Raynet CRM is total lifesaver for SMB & also for large to mid sized companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 Its easy use & that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging. I like them much more then big solutions such as Salesforce and others. Pros Kanban board where we can track our sales & newbiz with value and labels. Raynet helped us to kill everyday chaos. Cons I did not find any issues at all. We really like this app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Filip S. Cmo Marketing and Advertising ### "All I need from CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 Pros Easy to set up and use. Great interface. Lot of features. Cons Nothing I know of. Satisfied with it for years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jan K. CEO Marketing and Advertising ### "CRM for Marketing Agency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2021 Overall, we are satisfied with Raynet CRM and have been using it for several years. We keep a record of all our contacts, we also record all leads and especially business cases. We can also record offers and other documents here. It's a great tool for keeping track of business and contacts in the company. Pros \- Simple to use - Beautiful and clear design - Great customer support that always advises and solves if we don't know something - Keeping track of leads and contacts is simple and offers many options of what we can keep track of - The contact history is clear and you can always see who has dealt with the client and what they have done - Business evaluation - beautiful and useful charts - A great calendar that can be linked to Google Cal and shared between people in the team. Also follows up on contacts, leads and business cases Cons \- Fewer integration options, but the most important things are not missing - Some parts of the CRM are of an older design, but it's continuously updated Switched from [CAFLOU](https://www.capterra.com/p/166938/Caflou/) Raynet offers us a more useful and clearer record of contacts and business cases. We found Raynet easier to work with and the price was also more convenient for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Implementation Manager Automotive ### "An Average CRM" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 6, 2019 Pros I enjoyed the onboarding portion of this CRM, it's apparent that Raynet spent a lot of time on this aspect, which really helps user engagement and the early experience. Cons It looks and feels outdated - you really feel like you are using a system created 10 years ago, tough to spend money on something that isn't today's UI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jill D. Regional Sales Manager ### "Perfect - easy to navigate and intuitive! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 5, 2015 I love the overall look, it is very pleasant to me. The colors are awesome. Generally it is very easy to navigate. RAYNET CRM helps me throw away business cards. I can look at all my contacts, either leads or clients easily. I also appreciate a quick customer care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136797/RAYNET-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.