# RAYNET CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RAYNET CRM the right CRM solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136797/RAYNET-CRM/reviews --- RAYNET CRM 4.9 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of RAYNET CRM Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews MM Marie M operations specialistVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “It is quite user-friendly CRM with very good customer support and still not too expensive.“ May 24, 2022 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jan K. CEO Marketing and Advertising Used the software for: 2+ years ### "CRM for Marketing Agency" October 12, 2021 5.0 Overall, we are satisfied with Raynet CRM and have been using it for several years. We keep a record of all our contacts, we also record all leads and especially business cases. We can also record offers and other documents here. It's a great tool for keeping track of business and contacts in the company. Pros \- Simple to use - Beautiful and clear design - Great customer support that always advises and solves if we don't know something - Keeping track of leads and contacts is simple and offers many options of what we can keep track of - The contact history is clear and you can always see who has dealt with the client and what they have done - Business evaluation - beautiful and useful charts - A great calendar that can be linked to Google Cal and shared between people in the team. Also follows up on contacts, leads and business cases Cons \- Fewer integration options, but the most important things are not missing - Some parts of the CRM are of an older design, but it's continuously updated Switched from [CAFLOU](https://www.capterra.com/p/166938/Caflou/) Raynet offers us a more useful and clearer record of contacts and business cases. We found Raynet easier to work with and the price was also more convenient for us. Review Source Marek B. CEO Research Used the software for: 2+ years ### "Easy to use CRM" April 26, 2022 5.0 Pros This CRM helped to improve our sales and make the life of our sales guys much easier. Cons The internal notifications and internal communication within the team is not developed enough. Review Source VR Verified Reviewer Implementation Manager Automotive Used the software for: I used a free trial ### "An Average CRM" June 6, 2019 3.0 Pros I enjoyed the onboarding portion of this CRM, it's apparent that Raynet spent a lot of time on this aspect, which really helps user engagement and the early experience. Cons It looks and feels outdated - you really feel like you are using a system created 10 years ago, tough to spend money on something that isn't today's UI. Review Source Petr R. CEO Arts and Crafts Used the software for: 2+ years ### "Raynet CRM is total lifesaver for SMB & also for large to mid sized companies" March 8, 2022 5.0 Its easy use & that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging. I like them much more then big solutions such as Salesforce and others. Pros Kanban board where we can track our sales & newbiz with value and labels. Raynet helped us to kill everyday chaos. Cons I did not find any issues at all. We really like this app. Review Source Evzen S. Quality & Network development Automotive Used the software for: 2+ years ### "A helpful and useful app." May 23, 2022 4.0 It helps me keep track of my business partners and the tasks I'm doing with them. I never forget to finish a job I've been handing out. Pros It's easy to use and available everywhere. I can easily manage my tasks and share them with other colleagues within a team. Cons It's not fully adapted to my specific tasks, but I can get along with it. Reason for choosing RAYNET CRM We have a lot of business partners and I needed to have an overview of their activities. Review Source Filip S. Cmo Marketing and Advertising Used the software for: 2+ years ### "All I need from CRM" October 13, 2021 5.0 Pros Easy to set up and use. Great interface. Lot of features. Cons Nothing I know of. Satisfied with it for years. Review Source Lucie S. Výkonná ředitelka Human Resources Used the software for: 1-2 years ### "CRM by RAYNET is something we were looking for." September 17, 2015 5.0 CRM by RAYNET is something we were looking for. For a long time we were struggling with various software which were not able to manage our clients in the way RAYNET does. Every software has something to improve but we see that RAYNET team is always listening to our ideas and these are going for their development plan afterwards. Some immediately some later but they care about all of them. Also we can fully trust their support which is always very kind and fast. RAYNET CRM we can recommend to all companies who want to control everything that is relevant to their customers. Review Source Jan Š. Financial Services Used the software for: 6-12 months ### "Very useful and user-friendly software!" September 17, 2015 5.0 RAYNET is saving time and energy to our Sales representatives. They are able to manage client´s relation effectively. Sales reps who use it - love it. Those who don´t use RAYNET - see what they are missing. In the beginning it requires persistence and patience but very soon it brings shining benefits. Pros Customer support is excellent!! Cons I do not need to improve anything right now :) Review Source Radim U. CEO Used the software for: ### "The best tool I use daily" December 2, 2014 4.0 I use Raynet CRM nearly every day. It is the best tool that gets you immediate info on your current state of business cases. Pipeline shows you how far of closing a deal you are and pushes you forward. A bit of a gamfication in hard business days :-) Pros So many options to enhance the system with many integrations of Gdrive, Dropbox, Gmail and others. All your business contacts in one place. You can work with your Google callendar. You instantly know which clients are the most profitable. Cons Can't think of any now. Review Source Stanislav Š. Information Technology and Services Used the software for: ### "Best CRM software for business" December 3, 2014 5.0 Absolutely amazing online system to keep records of your clients, commissions, tasks etc. in one place. Everything is easy, pleasant and intuitive. The Raynet team approach is very professional. We have tried several CRM systems and Raynet CRM is definitely the best - leaving its competitors far behind! Raynet keeps improving and updating the system which we truly appreciate as the other systems did not progress. The mobile application is absolutely perfect and unique! We certainly recommend the Raynet CRM system to support and manage your business! Pros \- Cons \- Review Source DR David R. investment advisor Financial Services Used the software for: 2+ years ### "CRM for financial consulting" June 23, 2022 5.0 Currently, I don't know better CRM with as many features and clarity as CRM Raynet Pros business process monitoring; client database and communication with them; monitoring future tasks and recording existing tasks Cons when I have an appointment and two identical tasks are always attached to it, I have to set the tasks manually = entering a meeting does not automatically generate 2 tasks Reason for choosing RAYNET CRM Raynet has the benefits I described above Review Source ML Marek L. Strategic Business Development Information Technology and Services Used the software for: 2+ years ### "Great CRM" June 27, 2022 5.0 Raynet is very easy to use. It helps me to keep the pipeline up to date and to manage all my sales activities. Pros Easy to use, very good support, contains all tols I need. Cons No idea. I am very satisfied user of Raynet. Review Source MM Marie M. operations specialist Veterinary Used the software for: 2+ years ### "Raynet CRM" May 24, 2022 5.0 It is quite user-friendly CRM with very good customer support and still not too expensive. Pros very good customer support easy to use comparing to other systems Cons not possible to update data every year easily, only to add new and then manually delete/merge duplicities (not possible with more than 1000 customers) Reason for choosing RAYNET CRM price and easy to use Review Source Lukas G. CEO Used the software for: ### "Absolutely essential tool for our business" November 25, 2014 5.0 We have been using Raynet crm for over 2 years and I must say it has been a great investment into our business management and business activity records. Raynet swiftly reacts to our suggestions concerning better usage of the system and continuously informs us about useful news and upgrades to the system. Raynet has improved our sales process a lot. We can access our data from anywhere and it supports our decisions when the data is needed the most. Pros Cloud cloud cloud! Easy-to-use interface I just love the app :\] Review Source PD Pavel D. Managing Director Computer Software Used the software for: 1-2 years ### "Finally one easy to use" October 1, 2015 5.0 If you've experienced the horror of millions of buttons in a CRM software's UI, with no way of getting started easily, try RayNet. Me, I'm a mere mortal and I want to start using a tool right away - and that's exactly what I got. Now to persuade my sales reps to use it too - but that's another story. :-) \[Plus I'm NOT with their marketing dept, BTW.\] Pros \- intuitive UI - web-based but looks like a real app - friendly support Cons \- mobile apps are still catching up to the full thing's functionality but they're improving Review Source Petr Š. CEO Office Manager Used the software for: ### "Raynet CRM" December 5, 2014 5.0 Nice app! really sophisticated. I do recommend it! Pros Intuitive interface, integration with Google calendar, easy to use - does it all approach. Works on all devices very well and smoothly. Cons Not aware of any so far and that is good! :-) Review Source Vojtěch Š. Information Technology and Services Used the software for: Less than 6 months ### "Really awesome personal approach" September 21, 2015 5.0 While choosing among CRM apps, RAYNET really surprised me its great customer care. Very professional, but warm approach. I took their free webinar, so I knew everything I needed in 30 minutes. The application is intuitive, easy-to-use. Mailchimp integration - a feature I missed so far - is promised in the near future. Looking forward to implementation! Review Source VR Verified Reviewer Internet Used the software for: Less than 6 months ### "Definitely recommend to all freelancers" September 24, 2015 5.0 I found RAYNET CRM in Capterra (article The 10 Best Free and Open Source CRM Software Solutions) when I was searching for a toll to keep my business effective. After half year of using I can definitely recommend RAYNET. Why? Clear dashboard, brilliant analyses, everything in one place. Also the customer care is very professional, quick and always willing to help. Review Source VS Vojtech S. Used the software for: ### "Really awesome personal approach" September 23, 2015 5.0 While choosing among CRM apps, RAYNET really surprised me its great customer care. Very professional, but warm approach. I took their free webinar, so I knew everything I needed in 30 minutes. The application is intuitive, easy-to-use. Mailchimp integration - a feature I missed so far - is promised in the near future. Looking forward to implementation! Review Source TH Tomas H. Used the software for: ### "Used every day with 3 people" October 2, 2015 5.0 RAYNET and people around it are very nice and it is pleasant to be in touch with them. CRM system is exactly as they describe it - very easy to understand. It is obvious that someone thinks and cares about it. And if we need anything, there is always someone at RAYNET willing to help. I recommend everyone at least a try. BOST Gate Ltd., Tren'ín SK Review Source JS Jan S. Sales Director Used the software for: ### "Useful and user-friendly software!" September 17, 2015 5.0 RAYNET is saving time and energy to our Sales representatives. They are able to manage client´s relation effectively. Sales reps who use it - love it. Those who don´t use RAYNET - see what they are missing. In the beginning it requires persistence and patience but very soon it brings shining benefits. Review Source TU Tomáš U. Retail Used the software for: Less than 6 months ### "Most user friendly CRM" October 1, 2015 5.0 We are are very satisfied with RAYNET CRM system. We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team. Pros Customer support Easy-to-use Cons We did not discover any yet Review Source JD Jill D. Regional Sales Manager Used the software for: ### "Perfect - easy to navigate and intuitive! " October 5, 2015 5.0 I love the overall look, it is very pleasant to me. The colors are awesome. Generally it is very easy to navigate. RAYNET CRM helps me throw away business cards. I can look at all my contacts, either leads or clients easily. I also appreciate a quick customer care. Review Source OJ Old¿ich J. Director Used the software for: ### "thumbs-up" October 1, 2015 5.0 We chose RAYNET CRM because it is user friendly, for our needs perfect and clear, providing us with all the information and functionality. After personal meeting and trying customer approach and support we had no other choice ... Review Source TU Tomas U. Used the software for: ### "Easy to use" October 1, 2015 5.0 We are are very satisfied with RAYNET CRM system. We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/)