---
title: "eMAR Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about eMAR Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more."
source_url: "https://www.capterra.com/p/136801/e-MAR/"
page_type: "product"
language: "en"
---

# 

 eMAR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eMAR

## What is eMAR?

Med e-care provides eMAR and clinical software for Long Term Care facilities in Canada and the UK. Our comprehensive set of solutions addresses complex care needs of long-term care residents, ensuring that CIHI CCRS/MDS/ACCIS/LTCF assessments meet the requirements. Med e-care assists facilities to better manage their limited resources and improve quality of care, clinical outcomes and compliance.

## What is eMAR used for?

[Long Term Care](https://www.capterra.com/long-term-care-software/)[Nursing Home](https://www.capterra.com/nursing-home-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$1000

Per User, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eMAR?[Manage this product listing](https://www.g2.com/products/med-e-care-emar/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eMAR

4.6 (18)

VS.

[4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews)

Starting Price

CA$1000

Per User, Per Year

Starting Price

$0.01

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (18)

Ease Of Use

3.8 (50)

Value For Money

4.4 (13)

Value For Money

4.2 (46)

Customer Service

4.7 (15)

Customer Service

3.8 (49)

## eMAR alternatives

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10009685/Yardi-EHR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about eMAR

Overview

### Which roles and teams benefit most from eMAR?

eMAR is most used by nursing and care teams, pharmacy staff, and senior care-home leaders who manage medication administration, documentation, and compliance. Directors, managers, and operations leaders use it to oversee workflows, reduce medication errors, support audits, streamline implementation, and maintain resident safety across daily care settings.

Answer based on 18 reviews

Overview

### What company size and industries is eMAR built for?

eMAR is built for small healthcare providers, with 61% of reviewers from small businesses and 67% from Hospital & Health Care. It serves skilled nursing homes in Canada and the UK with 25 to 500 beds, and also appears in Health, Wellness and Fitness at 17% and Pharmaceuticals at 11%, especially for long term care.

Answer based on 18 reviews

Features and Usability

### What are the key features of eMAR?

eMAR offers medication management, medication history, medication database, charting, care plan management, and resident assessment for clinical records. It also includes access controls, audit trail, compliance management, alerts/notifications, reporting and analytics, and workflow management for documentation, oversight, and coordination.

Getting Started and Support

### What training and onboarding options does eMAR offer?

eMAR provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover feature overviews, documentation offers written reference material, and videos provide visual instructions for self-paced review.

Getting Started and Support

### What customer support options does eMAR offer?

eMAR provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available in the catalog data, so user experience details such as response speed or helpfulness are not documented here.

## Features

AI summary

Based on 158 Long Term Care reviews

Not all Long Term Care products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **HIPAA Compliant** (**67%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**64%**)
-   **Claims Management** (**58%**)

eMAR supports **HIPAA Compliant** and **Patient Records Management**, helping care teams protect sensitive health information and maintain accurate resident documentation. However, it does not offer **Claims Management**. Instead, it provides other important capabilities that reviewers also value, including **Charting** (**57%**) and **User Management** (**52%**), giving teams better visibility into resident care activities and more control over staff access and system permissions. These features help businesses maintain compliance, keep records organized, and support more consistent day-to-day care delivery.

HIPAA Compliant

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Care Plan Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Medication History

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access to patient medication history data

Patient Intake

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Patients can register for appointments in advance online

eMAR 63 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- EMR/EHR: Create and securely store digital patient records
- Event/Activities Planning: Plan events and/or activities
- For Long Term Care: Specifically for long term care providers
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Nursing Homes: Specifically for nursing homes
- Forms Management: Store, manage and track all forms in a centralized location
- Geriatric Care: Providing medical care for elderly patients
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Meal/Nutrition Management: Meal and snack planning, scheduling and distribution
- Medical Management: Manage health, disease, care and case management functions from a central location
- Medical Terminology Database: A library of medical terms, abbreviations, definitions, and meanings
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Medication History: Access to patient medication history data
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Referral Management: Log and store the source of contacts/leads
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.3 (18)

4.3

Based on 18 reviews

## Pricing

Value for money

4.4 (13)

Basic

CA$1,000

Per User,Per Year

Value for money

4.4 (13)

4.4

Based on 13 reviews

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## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.6

Based on 18 reviews

Filter by rating

5(13)

4(3)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AB

Autumn B.

Office Manager

Hospital & Health Care

### "All Aspects of Nursing in One"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2024

Pros

It is a comprehensive software for all aspects of nursing in our facility, we rely on it for charting under all categories and broadly sharing relevant documents for each resident, for nursing to billing.

Cons

Sometimes charting close to midnight with the change over in days can act strangely, but support can fix these issues when necessary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Michele B.

Executive Director

Hospital & Health Care

### "E-MAR support and review from Supported Lifestyles Ltd."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 14, 2022

System is much better than using paper MARs. Support from \[SENSITIVE CONTENT\] in the training, the set up and helping us navigate the system and make sure we were adding users corrects was phenomenal!

Pros

Great support to get set up. User friendly, very good help section

Cons

While it took some time for us to all become familiar with it, there wasn't anything we did not like

Reasons for choosing eMAR

This eMAR product was provided to us through Care Rx who is our partnering pharmacy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

denise K.

National Director of Wellness

Hospital & Health Care

### "EMAR Review from National Director of Wellness"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 26, 2022

Good

Pros

Having support when needed from \[SENSITIVE CONTENT\] and ease of use and having the ability to make changes specific to your needs.

Cons

Having mandatory fields in some areas, and not having the care plans auto populate the 5 months review date, but this is being taken of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Delani T.

Implementation Lead

Hospital & Health Care

### "Very Grateful for MEDe-care Software, Implementation and Support Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2022

As mentioned previously, I think the MEDe-care implementation team is amazing! Their support team is also extremely helpful and responsive. I have had the privilege of working with the MEDe-care team for over 10 years now and I really don't know what I would do without them!

Pros

MEDe-care's eMAR is straightforward to use and can be used for a variety of healthcare environments. Training new users is easy and feedback is always positive as they enjoy the simplicity and flexibility of the application. The MEDe-care e-MAR implementation team is AMAZING; they are always available when needed and truly go above and beyond to ensure set-up is done correctly with minimal disruption to all parties involved.

Cons

From a pharmacy perspective, there are some features related to user/site set-up and the ability to modify orders that could be improved, but MEDe-care is excellent at responding to customer feedback and when able to, will regularly release updates to improve functionality accordingly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2022

Del, thank you so much for your wonderful feedback! You will be pleased to know that our new Manage Order screen offers the ability to move orders from MAR to TAR and vice versa. We hold our commitment to product improvement and excellent service to our customers and partners like you!

NH

Noelle H.

Director of Care

Hospital & Health Care

### "E-mar system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 6, 2022

Pros

The software is very user friendly and simple to use. You do not have to be a technical genius to use the software.

Cons

It would be beneficial if there was a tracking or billing system in place so that the medication billing could be simplified and I believe that it would make our med admin system more efficient, thereby saving nursing staff time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2022

Thank you Noelle! You will be delighted to know that MED e-care eFinancials product offers Billing and Trust solutions to help simplify and streamline your workflow process. Our Sales department will be more than happy to schedule a demo with you at your most convenient schedule.

SM

Steve M.

Home Manager

Hospital & Health Care

### "E-meds "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2021

At first myself and the team felt it was a little bit daunting, However with the support from your team we all picked it up easily and we all love the system and would not like to go back to any other system

Pros

Myself And the staff are really happy with the system and it makes our medication round so much easier and efficient

Cons

There is nothing me and my team dislike about the system

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 22, 2021

Thank you so much Steve! We're thrilled to hear how much you and your team enjoy using the system!

PG

Paul G.

Director

Health, Wellness and Fitness

### "The Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2021

One benefit of digitalising medication management has led to being able to review data in real-time, enabling remote medicine use reviews between Home, GP and Pharmacy improving patient outcomes during restricted access due to Covid 19 prevention protocol.

Pros

Quality of software with implementation and support to match.

Cons

Integration not ready yet for Pharmacy PRM

Reasons for choosing eMAR

Quality, Dependability, Flexibility and Cost

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 15, 2021

Paul, thank you so much for your feedback! You will be pleased to hear that we are currently working on the interface with your PMR provider and hope to have this up and running in the New Year. Thank again!

SM

sandrea M.

Director of Operations

Mental Health Care

### "Reviewing MedeCare"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2021

Very positive. We have had no regrets on moving to this software. it is very good value for money with good customer care support. It is easy to use and and understand.

Pros

This is a very good product. The dashboard makes easy viewing of the status of all documents. What is the most helpful part is the excellent customer care service we receive. It is easy to use and the reports are very good.

Cons

It is much harder to run risk assessments reported

Reasons for choosing eMAR

Value for money and customer support

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 15, 2021

Sandrea, thank you so much for your feedback! We have taken on board your comments about the risk assessments and will investigate how this could be improved. Thanks again!

JR

Jabriel R.

MD

Hospital & Health Care

### "MED eCare Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2021

The product itself is great. It does the job if used correctly. The people behind the scenes supping the product and the customers are fabulous and don't get the credit they deserve. Other software firms focus on sales. They forget product development and they certainly skimp on support. This doesn't happen with MED eCare.

Pros

The Dashboard is great. It provides a clear snapshot of important management information which can be used to quickly analyse data and correct anything that needs attention. The various reports and ease of access to data is something that saves Management a considerable amount of time when completing audits. The product offering itself is vast and comprehensive. Most importantly, it's the people behind the product. The support is fantastic. From implementation all the way through to live support several years later.

Cons

Not so much something with the software but generally speaking, integrations with care planning companies (at least the main players) would be hugely beneficial.

Alternatives considered

[Omnicell](https://www.capterra.com/p/210657/Omnicell/)

Reasons for choosing eMAR

The people I dealt with were most honest during the sales process. This product had some features which others didn't (although they may now have them). The founder/creator of the product was/is a nurse. Some other products were a little too new to market for my liking.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 13, 2021

Jabriel, thank you so much for your feedback! We're looking forward to making your experience even better and are actively pursuing integrations with other care management software providers in the very near future. Thanks again!

MR

Megan R.

interim manager

Hospital & Health Care

### "Very good system "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2021

very good

Pros

Myself and my team enjoyed the transition over to EMARRS. The medication administration function is smooth and easy to learn.

Cons

the reports can be a bit difficult t navigate

Reasons for choosing eMAR

it was much simpler to use and easier to function

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 13, 2021

Dear Megan, we are so glad to hear that you and your team enjoy using our software! Thank you! We're looking forward to making your experience even better in the future and are developing more Dashboard widgets to complement and replace some of our reports. Thanks again!

[View all Reviews](https://www.capterra.com/p/136801/e-MAR/reviews/)

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