# BIS Safety Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BIS Safety Software the right Learning Management System solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136828/BIStrainer/reviews --- BIS Safety Software 4.8 (58) [View alternatives](https://www.capterra.com/p/136828/BIStrainer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BIS Safety Software Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews LD Luc D OHS AdvisorCivil Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Flexibility in creating forms with different languages, Very good support from the BIS team when required, Continuous improvment of the tool with consideration of our company's needs.“ September 8, 2025 DC Desi C Construction ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “I am less likely to read through the documents when signing off on them, this was something that I was forced to do when handling the paper copies.“ October 2, 2025 DW Denise W Financial AdministratorUtilities, 11 - 50 employeesUsed the software for: 1-2 years. “It has really helped me in getting the paperwork completed from the guys in the field and sending out requests for certain tasks is great when I am not always seeing the field staff.“ October 29, 2025 VG Vince G Project Training LeadConstruction, 10,001+ employeesUsed the software for: More than 2 years. “Mobile Experience lags behind the desktop version".“ September 8, 2025 TW Trevor W Safety ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “It was not overly expensive and has a relatively good functionality, even offering advanced workflows and operations compared to other platforms.“ September 9, 2025 MC Michelle C Operations ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “We have been using the system for near miss reporting and inspections so far, and like it.“ October 28, 2025 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Denise W. Financial Administrator Utilities Used the software for: 1-2 years ### " GAME CHANGER" October 29, 2025 4.0 It has really helped me in getting the paperwork completed from the guys in the field and sending out requests for certain tasks is great when I am not always seeing the field staff. Customer support is excellent and they get back to you very quickly. Pros Very easy to use and has helped us track all of our paperwork in a very organized way. We have set up timesheets in bis trainer and this has been a gamechanger for us. No longer chasing down people for timesheets. Cons I enjoy the software but i believe a manual would be helpful . With all the different focuses it is hard to find info on how to do certain things as an administrator. Cant always find what I need. Review Source Response from BIS Safety Software October 30, 2025 Thank you Denise! We’re so glad to hear BIS has helped make organizing paperwork and tracking timesheets easier for your team. We appreciate your suggestion about adding a manual, feedback like this helps us keep improving the user experience. We’re happy to know our support team has been there when you’ve needed them! DC Desi C. Construction Manager Construction Used the software for: 1-2 years ### "Safety reporting made easy" October 2, 2025 5.0 Overall this was and is a great addition to our safety department tools, and I do believe it makes us more efficient Pros The instant sign off and submittal of the documents, the ontime notifications that you havee a document to review Cons I am less likely to read through the documents when signing off on them, this was something that I was forced to do when handling the paper copies. This is more of a "me" thing Review Source Response from BIS Safety Software October 3, 2025 Thank you Desi! We’re glad to hear that the instant sign-off, notifications, and digital workflow have made reporting easier and more efficient for your team. Feedback like yours helps us keep improving, and we’re committed to making the process even smoother over time. We truly appreciate your trust in BIS. DW David W. Founder Used the software for: ### "On-line for the Masses" October 22, 2014 4.0 BIS has partnered with us to develop courses and provide other courses to support our client base and beyond. BIS is very comfortable to work with and has given us another offering to our clients. On-line training is growing and through BIS, we hope to grow with them and in turn continue to provide great courses on-line. Review Source ES Elton S. Safety Manager Renewables & Environment Used the software for: 6-12 months ### "Great Product" October 30, 2025 4.0 Excellent, Excellent, Excellent!!!! One day service to 9 months later, i have happy that i have added this program to safety System Pros Customer Service wiliness to assist me and great call back responses on unanswered questions. Not much more to say. Cons Ability to configure reports in admin. Even suggesting changes are meet with uncertainty with the CSR's. Great product to use with my orientations and Return to Work programs Review Source Response from BIS Safety Software November 3, 2025 Thank you Elton! We’re so glad to hear BIS has been a great fit for your orientations and Return to Work programs. It’s wonderful to know our customer service team has been responsive and supportive along the way. We truly appreciate your feedback and your trust in BIS! SV Shikha V. HR Manager Staffing and Recruiting Used the software for: 2+ years ### "Best Online Training System in the marked-Go Paperless" April 3, 2019 5.0 Overall, I can say for sure that this is the best paperless and eco-friendly training portal that we have come across and we hope to continue with their service in future as well. Pros BIStrainer is an online cloud-based training system designed to provide organizational training related to health safety and other important areas, which can affect an organization. It is suitable for all types of businesses, you can let them know about your needs, and they will find a program for you. We recently introduced this training system in our company to provide training on Sexual Harassment Policies. The set up was quick and easy and their customer support team was warm and walked us through the entire process over the video call. We are now in the process of integrating it with our internal system in order to automate the training. You can send the training material to ‘n’ number of employees in one go without any glitches and it is extremely easy to download the report which helps in tracking to identify the number of consultants who actually took the training. It is most favorable for companies with limited HR department, which does not have the official Trainer. It saves time, money, and assist in keeping a consistent record of trainings. All their training are video recordings with real life examples followed by a questionnaire, which helps in providing a better understanding of the scenario. Cons The only cons I think of right now is the way it looks. The system looks little out-of-date but there is no compromise on the quality. I can suggest them to make it a little more visually striking. Review Source JS Jazmine S. Business development Higher Education Used the software for: 6-12 months ### "Best Customer Support" February 22, 2017 5.0 Anyone who answers the phone (which is always promptly) nicely and patiently explains how to solve a question. Pros Quick reference. Engaging courses. Great staff Cons This program can do so much I get lost sometimes on how to find things Review Source JB Jill B. Operations Manager Used the software for: ### "Great product, highly recommended" October 6, 2014 5.0 We have worked with this product for over a year now and overall have had a great experience. It has dramatically improved our ability to see which employees have training coming due and it is so quick and easy to assign new training topics. With our complex business organization structure we have run into a few instances where out of the box features didn't work perfectly but the team at BIStrainer has been consistently fast at addressing any concerns we might have and helping us find a solution that was right for us. Overall, I would highly recommend this product and company to anyone looking for an LMS system software. Review Source Response from BIS Safety Software July 5, 2019 Hello Jill, Thank you very much for the kind review! Its awesome to know that you're having a great experience & that BIS has dramatically improved your ability to see which employees have training due and that is has been so quick and easy to assign new training topics. Our team is always here to help ! -BIS Training Solutions GM Gill M. Director Used the software for: ### "Bistrainer - perfect for busy HR managers struggling to keep track of staff training!" June 29, 2015 5.0 We've been using Bistrainer since 2012 and are very happy with our custom-branded online learning portal. The system gives our clients access to over 100 different online training courses and it's very easy to use. BIS Training Solutions customer service is great and we get excellent feedback from the clients that use the system. We feel confident in our partnership with BIS because they provide an excellent online learning system, are constantly looking for ways to make their service even better, listen to and act on feedback and suggestions from their clients and provide regular updates and helpful training tools. If you're a busy HR manager who is struggling to keep track of staff training I strongly encourage you contact BIS and ask them to set you up with Bistrainer. You'll save time and money and have peace of mind knowing that your staff training records are organized and that reports are just a click away. Keep up the great work BIS! Review Source MG Michelle G. Client Services Used the software for: ### "BIS review" October 6, 2014 5.0 I think your technical support department is great - they are always very friendly and helpful - even when we call them several times in 1 day. The system itself is very user friendly. There are a few things I would like to see differently, like a list of the locations in alphabetical order would be most helpful. I like that you are adding tutorials, I did one last week and it was quite useful. Please keep them coming! I have received mostly good feedback from our clients so far, there have been a few that are taking some time to adjust, but that happens frequently with new things. I do find the system can be a little bit slow at times. Overall, I like the system, I think it has some great features and I look forward to learning more about it and taking advantage of those features for our company and our clients. Review Source MD Morgan D. Owner Used the software for: ### "Fantastic system with amazing support!" October 24, 2014 5.0 Our company works with BIS as a network partner to deliver the unique, cost-effective online-training solutions that BIS creates. This incredible opportunity has allowed us to grow exponentially thru the massive online course offerings and never-ending system features. The BIStrainer Safety LMS has become our focus product and demand grows daily. The support from the BIS team is fast and consistently efficient. Every month, the services and features expand into areas-of-need in industry. Updates are broadcast regularly and the BIS team is always eager to explain features in detail. We simply could not be happier with the BIStrainer system, it's support team and how it continues to help our organization grow. Review Source JS John S. Manager Education & Certification Used the software for: ### "Professional-BIS Training Solutions" October 18, 2014 5.0 I have been with BIS Training Solutions for several years and they have satisfied my clients by providing state of the art, first class online safety training and testing. They guided me from a written lesson plan to animated, interactive online (eLearning) training. My company has come along way in our training program with the help and assistance from the professional staff of BIS. Review Source Response from BIS Safety Software October 18, 2014 Wow! Thanks John SL Scott L. Vice President Used the software for: ### "Making learning Fun and Easy" October 7, 2014 5.0 The BIS software enabled our organization to breakdown the large chunks of information we disseminate amongst the crowds of high turn over users of our poduct. With the encouragement and assistance of the BIS team we spent the necessary time and energy upfront to create a framework for an LMS that now trains employees around the globe. Review Source RW Robin W. Vice President & GM Used the software for: ### "Superior Technology" October 22, 2014 5.0 Our clients are to say the least "very impressed with the LMS System". It is user friendly, vast in features and the customer service support is superior. I can not express enough the professionalism compiled amongst the BIS Team. The team and system are rated as the best of the best! Review Source LK Len K. Enhanced Services Manager Used the software for: ### "Satisfied User and Pending Contributor" October 22, 2014 5.0 BIStrainer's products and services are leading edge. Their LMS is comprehensive yet easy to use and every staff member I've dealt with at BISTrainer are very responsive, informative and helpful. The decision to jump on board and join the SafetyNET has proved to be a valuable one. Review Source VW Valerie W. Training Coordinator Used the software for: ### "User friendly, awesome program." June 29, 2015 5.0 I love this program, it's very user friendly! Being able to download the reports into excel is awesome. Customer services is great, no waiting for help, etc. Keep up the great work!! This program keeps getting better and better!! Review Source CD Colin D. Used the software for: ### "Ease of use" June 29, 2015 5.0 Our colleagues accross the country who are responsible for training facilitation have all enjoyed the intuitive and ease of use of this LMS! Review Source SP Shawn P. Ditectir of Training & Staff Development Used the software for: ### "Solid system that can stabilize your administration needs" June 27, 2015 4.0 BIS is quick to adjust to Our requirements and needs adjusting on the fly to make sure we don't lose pace Review Source BS Bryan S. President Used the software for: ### "Currently sell courses to my clients using this system." June 27, 2015 5.0 Easy to use turn-key ecommerce solution. Great for selling existing courses to my customers. Review Source DP Drew P. Manager Business Development Used the software for: ### "The services and product has broadened our business model quite nicely hank you. " June 29, 2015 4.0 Easy to navigate Adds value to our customers Review Source TW Trevor W. Safety Manager Construction Used the software for: 2+ years ### "Great forms, training and safety managment app" September 9, 2025 5.0 I am very happy that I switched from Sitedocs to BIS safety, before I switched proper tracking of training matrix as well as training modules themselves had to be done manually. Targeted notifications and processes had to also be done manually. When I started as a customer the interface and bugs with the app were more clunky than they are now and I still thought it was a massive improvement. Pros It was not overly expensive and has a relatively good functionality, even offering advanced workflows and operations compared to other platforms. I have not had a lot of bugs or issues with the platform for a while. The platform allows easy extraction of data to help conduct regular audits and statistic reviews. Classes can be assigned through the platform and workflows can be integrated that ensure supervisor review competency before giving workers a certificate. 3rd party courses were good and mobile friendly for workers to complete on their phone. The asset management page is a great way to track all equipment, crews, locations or whatever you need. You can easily have your subcontractors in as users completing required forms and have full control over what they can see or use so long as you plan it. When you are having problems there is a responsive customer service line that can help you. Cons The interface for a lot of the dashboards is clunky, I will more often have to download as excel rather than review in menu. System design and advanced features do require coordination, planning and time to implement, as well as technical proficiency. Switched from [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Increased functionality with Bis Safety. Training management, workflows, notifications and advanced scripting. Review Source Response from BIS Safety Software September 10, 2025 Thank you Trevor! It’s great to hear that the platform’s workflows, asset management, and training tools have been valuable for your team. We appreciate your note on dashboard usability. Feedback like this helps us prioritize improvements and continue making the system even stronger. We truly value your trust in BIS! VG Vince G. Project Training Lead Construction Used the software for: 2+ years ### "Great for major Infrastructure projects" September 8, 2025 5.0 Love it, Its a well balanced LMS with great support and user-friendly "Real People". I could not do my job as major projects training partner without the help from BISTrainer and Team. Pros Great for major Infrastructure projects with strong partnership, support, and professionalism. Easy Set up and sustainment. Everything connects to the training matrix and is measurable for reporting. Cons "Mobile Experience lags behind the desktop version". Specifically the classroom calendar function. Last years version is much better. Establish custom QR codes so the scan feature can be used with company QR codes. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing BIS Safety Software Easy to use and less overhead as well as set up time. Needed a Parent Child LMS. Review Source Response from BIS Safety Software September 9, 2025 We appreciate you sharing your experience, Vince! It’s great to hear that the system has supported your large projects and that our team has been helpful along the way. Your notes on the mobile side and calendar features are especially useful, and we’ll keep working on making those areas stronger. Thanks again for choosing us and for highlighting both what’s working well and where we can improve in the future. SH Sherry H. Safety Manager Construction Used the software for: 1-2 years ### "Would recommend to any Safety Department" October 1, 2025 5.0 I am very pleased and would recommend this to anyone looking for Safety Software. It is a one stop shop, to have everything in one place is wonderful. I had the best onboarding trainer \[sensitive content hidden\] , she made it easy. Pros The system has been user friendly for all of our employees. The course management has been such an upgrade for us. The Asset and driver management modules used with scheduled monthly reports let us stay on top of it! We finally have one system for everything safety. Cons The reporting dashboard is kind of clunky and hard to set up but it has several improvements since I started using it. Review Source Response from BIS Safety Software October 3, 2025 Thank you Sherry! We’re happy to hear the system has been user friendly for your team and that it’s helping keep everything organized in one place. Feedback like yours helps us continue improving, and we’re committed to making the platform even stronger over time. We truly appreciate your trust in BIS! MC Michelle C. Operations Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "New user to BIS Safety Software" October 28, 2025 5.0 It's easy to use, all info is in one place, great customer service. We have been using the system for near miss reporting and inspections so far, and like it. Pros The system is easy to use, although we are just starting out. Customer support has been quick in resolving issues. Cons Nothing, we are still getting used to it. I need more practical in the system to see what areas I would like to see improvement in. Review Source Response from BIS Safety Software October 29, 2025 Thank you Michelle! We’re happy to hear your team is finding the system easy to use and that our support team has been helpful while you get started. We appreciate the feedback and are always looking for ways to make the platform even more practical and user-friendly. We truly appreciate your trust in BIS! KS Kristen S. manager Renewables & Environment Used the software for: 6-12 months ### "overall great software" October 28, 2025 4.0 Overall positive, it is easy to track employee training and competency. The application is easy for employees to use. Pros Bis software has mad safety training seamless for our organization. We have integrated existing training and focused on extra training for the employees. Cons We sometimes struggle getting support on new integrations. we have been trying to get forms included in the software and have not seen follow through. Switched from [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) bis had more options for us and we liked the idea of getting the support we needed from a local company. Review Source Response from BIS Safety Software October 29, 2025 Thank you Kristen! We’re glad to hear BIS has made training and tracking easier for your team and that it’s been a positive addition to your safety processes. Feedback like yours helps us continue improving, and we’re committed to strengthening our support and integrations over time. We truly appreciate your trust in BIS. AD Aaron D. General Manager Construction Used the software for: 1-2 years ### "Great Safety Software" September 8, 2025 4.0 It has been positive. The support provided by our sales rep is nothing short of amazing, and the software is very easy to use. Have an an issues with a couple of forms but over all his pretty flawless. Pros It is easy for our entire team to use in the office and in the field. The app is very user friendly, for even those that struggle with technology. Cons When calling in for assistance, the team doesn't always answer the question I had asked. A couple issues with assets, but the team was able to resolve. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) It didn't meet all of our needs and we knew BIS was the best option for us. Review Source Response from BIS Safety Software September 9, 2025 Thanks a lot for sharing your experience with us, Aaron! It’s great to hear the platform has been easy for your team to pick up and use day-to-day, and we’re glad it’s been making things simpler both in the office and out in the field. We know there’s always room to grow, so feedback like yours helps us keep improving. We’re grateful for the partnership and excited to keep supporting you. 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