# ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ABC Glofox the right Gym Management solution for you? Explore 353 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (353) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Reviews of ABC Glofox Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events.“ April 1, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough.“ April 1, 2026 BI Bilyana I DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “having all clients information in one place, including bookings, payments helps me manage my client database easier.“ April 1, 2026 Henry L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It doesn’t offer a grace period after a client misses a payment, as access is blocked immediately.“ April 23, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business.“ April 1, 2026 DK Delrae K Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I currently cant hold /pause a membership from my mobile app or I am unable to manually charge a client for a membership that is past due. When a member is past due and they pay the amount by etransfer or cash i wish they had an option to select paid by other method but instead you have to write it off to get the membership back on track.“ February 16, 2024 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier.“ April 1, 2026 jp juan p CEOSports, 2 - 10 employeesUsed the software for: Less than 6 months. “certain functions such as categorization of products are not well developed“ June 18, 2024 ## Showing most helpful reviews Showing 1-25 of 353 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kathrin K. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "New Studio Owner" March 23, 2026 5.0 I opened my own Boutique Fitness Studio in May 2025 and was looking for easy-to-use software. I was previously using Wellness Living (at the studio I was teaching before), but didn't need all the bells and whistles that make things much more complicated and glitchy. I was used to Trainerize, so using Glofox made sense. It's been really great so far and I haven't had any issues and would highly recommend it to anyone looking for a software. Pros I had a great introductory call and signed up on the spot. I love the easy-to-use software; there hasn't been any service interruption since using it. The software runs smoothly and doesn't really need any explanation. I wish there were a few features that I was used to before, but overall, for any small studios, this is a great service for a very great price that does everything, including billing, marketing, sales, etc. Cons I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing ABC Glofox Cost and easy-to use interface. Wellness Living was a little too much for what i was looking for. Review Source TM Tara M. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Great fit for flexible, high-volume kids’ programming" April 1, 2026 4.0 Overall, we’ve had a very positive experience with Glofox. It has allowed us to run a more complex and flexible business model than most platforms support, while keeping things relatively smooth for both staff and families. The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier. Pros Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events. Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business. It’s easy for parents to use, keeps everything organized, and has significantly streamlined our operations. Cons There are occasional glitches, especially when parents try to add multiple children to bookings, which can cause some confusion. We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough. These issues aren’t constant, but they do come up from time to time. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Sawyer](https://www.capterra.com/p/244623/Sawyer/) Reason for choosing ABC Glofox We chose Glofox over alternatives like Mindbody because of its ease of use, dependability, and flexibility for our business model. Mindbody also required a much more restrictive and lengthy contract, which didn’t align with what we were looking for. Glofox felt more straightforward to set up and better suited for our needs. Review Source TM Tanabeth M. Owner, therapist, practitioner and instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "6 Months waiting for a fix re: scheduling issues" February 12, 2025 1.0 I started a new spa and infrared Hot Yoga business in July 2024. The sales team tells you everything you want to hear boasting support, ease and profitability. My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer- for this I didn’t complain just muddled through to get open in time. Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by. The leading answer was due to the people who build this app are located in Ireland and the time change provides difficulty for getting answers timely. That’s a Glo fox issue not the problem of the business people trusting the company we are paying to do the job. I was sold at the start about the pre-sales ability within the system. Odd that the salesmen could speak so highly about it but the on-boarders didn’t have a clue how to make that happen. I paid for several months before opening in hopes to have a solidified app to open my new business with and to conduct pre-sales to provide a huge opening month. This did not occur! I should have backed out prior to opening but I’m always leaning toward hopefulness. A few months go by clients do love the app and it does keep track of my unlimited clients packages which is very nice and yes even easy for yogis and spa clients. October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am. I have had to call several clients to reschedule which doesn’t look good on a new business. I reported it right away in October. Multiple reports through multiple reps even the sales rep who sold me the package. No one has been able to fix this creating more desk work for me which is why I went with Glo fox in the first place to reduce my desk time. Finally in December I was connected with a rep I can reach out to for follow up regarding my concerns with the scheduling/availability times. Even after she heard my concerns no one has been able to fix the issue. She was able to provide me with a very tiny discount for the month of January and February. I followed up today and she does respond within the same day thankfully, but the answer is completely unacceptable. Her response: “The fix is still in the works by our engineering team. I currently do not have an exact ETA, but it is prioritized for this quarter.“ The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived. I can no longer adjust the price at check out. I haven’t heard any response on this new thing that is happening. I’m posting to help people make better choices- read reviews don’t make the mistake I did by attempting to stay hopeful. Pros The app is great for the clients and not having other business advertising to my clients on my businesses app. Cons Customer service is terrible. 6 months asking for assistance. Misrepresentation at sales level. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reason for choosing ABC Glofox Pre sales ability and removes credit card fees prior to deposit and business app Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Happy" February 6, 2026 5.0 I switched from Virtuagym and the experience with glofox is night and day compared to virtuagym. If you are outgrowing you current CRM then Glowfox is the platform for you. Pros Easy onboarding, feature rich platform at affordable price. Very scalable solution for multiple locations. Branded app is a must have, it solves all of my scheduling and appointment management! Automation and organization of leads and clients is excellent. Cons Live customer service comes after a few different AI Q&A exchanges. I dont think glowfox is any different than any other company nowadays moving to automation Switched from [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Virtuagym did not offer all of the features I needed Review Source BI Bilyana I. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "10 months wit Glofox and organizing many of my tasks at the yoga school" April 1, 2026 4.0 I have started using the app about 10 months ago. It has a lot of functions that I needed to run everything more centralized at my yoga studio, so it has helped a lot, especially in managing the booking, keeping track of all customers, transactions and communication. It has helped me the overall running of the studio as it has saved me some time of the tasks I used to do manually. ;) Pros The booking system and managing classes has become much easier for me. having all clients information in one place, including bookings, payments helps me manage my client database easier. Cons No Urban sport integration. Workshops and events is not so well, I wish it´s easier to publish them and they can still show in the calendar with classes but managing them in a slightly different way as some of them are one off events. Switched from [Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/) MEetup was lacking a lot of the features that I needed to automate my tasks and it didn´t give me access to my clients emails. Review Source TC Toby C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox changed my business" February 7, 2026 5.0 Fantastic. Great onboarding and support team. Seamless migration. The website and app turned out great. Pros Seamless onboarding and migration from.my old gym membership management system. Great staff and product. My website and app came out great! Cons That they don't have their own access control. They do integrate with Kisi, but having to have members go to a separate app is not my favorite. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing ABC Glofox Better pricing, onboarding, and better features Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Need of automation and website/app integration Review Source JM Jonathan M. operations manager Non-Profit Organization Management Used the software for: 1-2 years ### "Efficient booking system!" January 31, 2025 5.0 theres alot of settings, functionality which is pretty awesome. And surely, it takes time aswell to set this all up. But once its set, its quite easy to handle the system. Pros Its a big system with alot of functionality, but the service and onboarding service was great. Louise was always reachable and helpful! Cons The integration of moving members from another studio to a new studio. Unfortunetaly there was alot of manual work to be done. Like setting the correct membership, dates and so on. Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted. One major defect is that not all customers get emailed when pressing forgot password. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing ABC Glofox Our sister organisation were using it and I got used to it. I thought it was very effective. Review Source SC Shahida C. Co-founder Sports Used the software for: 1-2 years ### "Would not recommend - poor customer support and too expensive." December 11, 2024 1.0 Customer support has been poor at best. I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted. I do not recommend ABC Glofox. Pros Not much. ABC Glofox has very little I would say is a pro. Cons 1\. Reporting is not robust enough and when I've asked for my own data, I'm met with roadblocks. 2. Glofox doesn't allow for gift cards. 3. Price increases that do not correlate with improved functionality or support. 4. Bulky marketing suite. 5. Lead-Client functionality does not capture our business model well enough and I can't adjust it. 6. Cancellation process has been arduous. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox At the time they seemed the best value for money. Since then, we've found better options. Review Source KW Kate W. Yoga and Pilates instructor Sports Used the software for: Less than 6 months ### "The Loft Studio " March 29, 2025 5.0 Very good ! \[sensitive content hidden\] Was fantastic!! Responded fast and was super informative and patient with my constant requests. Pros How easy it is client facing. Just a few clicks and you’re booked. Cons The workload - I was lead to believe the migration would be done for me stress free but it was a lot of going back and forth. All sorted fast but time consuming. I have one complaint. If there’s 2 studios in the same area using the Glofox system clients have complained they have to keep signing in and out. Would be good if they could have two accounts on my profile to access different studios as and when. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was problematic and the support wasn’t very good so lots of things went wrong. Review Source KJ Kacper J. Founder and CEO Recreational Facilities and Services Used the software for: 6-12 months ### "Great Support - Easy Interface - Great Product!" December 2, 2024 5.0 Overall experience: I am very happy. The user interface is very easy to use, which is important when on-boarding new staff. Account managers are keen on feedback on improvements, with Glofox constantly releasing new system/feature updates, which shows that our feedback has not gone unheard. Pros Had a great on-boarding experience feeling supported throughout the entire process.\[sensitive content hidden\], my account manager, was helpful, insightful and provided great tips on how to use the system and get the most out of it. His patience and customer service are greatly appreciated! A+++ Cons Certain feature/system limitations that are lacking which would make life easier. Hopefully they are in the development pipeline. Alternatives considered [bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing ABC Glofox Easy user interface. Although BSport had far more functions at a lower cost, the user interface was quite overwhelming. Review Source KJ Katie J. owner/studio manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product and new improvements however some very frustrating features" June 2, 2020 4.0 I have definitely seen improvements with communication over the past 4 -6 months. Their customer service has improved greatly. Overall the staff are very supportive and friendly to work with. We have been really well supported during the COVID-19 challenges and very much appreciated Glofox seeing what customers needed and added some great features during this time. The one downfall is communication - especially when things change eg. booking only into your next booking period - this was not communicated to us that the previous 'glitch' (as explained to me), where you could book in as far in advance as the studio allowed if you were on an unrestricted membership, had now changed. We could not communicate and or prepare our members returning to in studio classes (after COVID) for the changes - and hence created a lot of stress that could have been avoided. Pros Easy to schedule classes, dashboard is well designed and easy to navigate, great user app, new features that were added during COVID-19 - zoom integration to live classes, on demand feature for members. Cons The current set up to memberships allowing subscription members to only book ahead into their next booking period. This does not provide flexibility for our business and creates a lot of confusion for our members. I can understand how monthly billed memberships can work on this system however ours are weekly (see below). So members can only book a max of 2 weeks/min of 1 week in advance. It then creates confusion amongst members as to why some members can book further ahead (ie credit pass users) and if members have different payment dates its a bit like a yoyo effect. Explaining how it works to members is very confusing. This feature has only come into being in our studio. Prior to COVID-19 closures members were able to book 4 weeks in advance (booking window set by us) but now it has changed has caused great havoc. It has taken away a lot of value in our product and flexibility in the way our members book and become very frustrating for members as well as staff now managing the queries. If I knew this feature would come into play before we signed up to glofox I actually would strongly reconsider my decision. We are a small boutique fitness studio (we provide reformer class - max of 10 per class) our membership costs are expensive ($40-$55 per week) hence all of our members are on weekly subscriptions. We also provide credit packs for client who want to pay per class. Reason for choosing ABC Glofox as above Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Glofox is better value for money. Own app feature. Easier to use for multiple studios. (We went from 1 to 2 studios just after changing to glofox). Better reporting features. Review Source Response from ABC Fitness June 11, 2020 Hi Katie, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the product also, and for highlighting the areas which you would like to see further development. We are always striving to improve our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team KD Kristen D. Owner/ Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing!! " June 12, 2023 5.0 Overall experience has been great! Pros I liked working with \[sensitive content hidden\] best, I really appreciated how quickly the GloFox team moves and how much they checked in on me during the process. Cons I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing ABC Glofox Because of \[sensitive content hidden\]! Because of the care he took in getting to know me, my needs, and how much he was invested in helping me. It felt like he truly wanted to see me succeed and wanted to provide the best option to enhance my studio! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not as nice and personalMindbody was not wanting to support a seasonal/small business that needed a bit of grace during months when I am not operatingMindbody was really confusing for my users Review Source KR Kim R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "SUPA STAR 🌟 " December 13, 2024 5.0 \[sensitive content hidden\] has made this stressful experience very pleasant! She’s very patient, attentive and knowledgeable. I can always count on her for a quick response. Truly appreciate all she’s done for me, couldn’t have done it without her <3 Pros Price, no commitment, does everything I need and of course, the SERVICE by \[sensitive content hidden\]! Cons That I can’t edit payment dates for presale myself, we have to go through the technical team. Review Source HD Hayley D. Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you for your support!" October 16, 2024 5.0 Excellent. All down to \[sensitive content hidden\]. Her expertise and support is impeccable! Pros \[sensitive content hidden\]! She has been a fab support in our set up. Glofox is much more efficient and current then previous apps we’ve used before Cons Maybe being told that multiple bookings could be made under one name (not by \[sensitive content hidden\]) Switched from [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Non user friendly. Caused us more admin. Review Source DH Dorothy H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox experience" November 5, 2024 5.0 Experience with Glofox has been pleasant. Pros \[sensitive content hidden\] was very helpful and patient. She took time to walk through the steps. Cons There are so many steps and videos to go through. Review Source SM Susan M. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox Review" August 7, 2024 5.0 Really good overall. Its made my life so much easier from an organizational point of view and a professional point of view. My clients really love being able to book into their classes themselves and cancel within the time frame if they need to.\[sensitive content hidden\] was my go to person to help me get set up and she was so so helpful and was straight back to me if I ever had any difficulty so she was fantastic to have as there were times that I had trouble figuring things out and she was so helpful. Pros I like the convenience of the app. It saves me so much time in relation to booking appointments and I love that it facilitates pre pay options so I am assured that I will get paid for a booking. Cons I would like to be able to do more with the app, eg add class credits to someone's account or add a new class time as this can only be done through the desktop computer. Review Source CO Callum O. Owner and Persoanl trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Callum ONeill" August 27, 2024 4.0 Pros Automated emails, easy booking system, easy onboarding with \[sensitive content hidden\] Cons Cannot operate easily from phone or ipad Review Source Gustavo A. Really bad Sports Used the software for: 1-2 years ### "Really bad" May 31, 2024 1.0 Pros It’s easy to use, that’s pretty much it. Cons Where do I start? Everything…from the setup…to dealing with their employees and their schedules, the errors that it has regarding payments and modifying a class, the bad integration with websites, when you cancel they play like you didn’t follow their steps…seriously explore more options before you get into this mess of an app Review Source GA George A. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Putting off Potential Clients" May 15, 2024 1.0 Appalling. This system is actively turning away potential clients of mine during what should be my busiest time of year. Pros Easy to see leads, bookings and revenue. Cons The first interaction customers have with Glofox is very off-putting for them. It is very awkward and rather than giving suitable direction it tells potential clients that they are "Inelligible" to attend classes, which kills off the relationship before they have paid for a class or turned up Review Source JM Jessica M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Run Away Fast" September 26, 2022 1.0 I went with GloFox after talking with \[SENSITIVE CONTENT\] and seeing a demo, comparing to other products, and reading reviews. Once I signed on with the product- everything changed and what \[SENSITIVE CONTENT\] promised from the start did not happen. Training was tedious, disjointed, and incorrect. We had to go back and rework things several times because the trainer did not take the time to understand my business before talking me through set up. Once operating, support does not respond, glitches in the system do not allow my processes to happen and I then need to take extra time to do things manually, I have been charged for things that i did not receive and no one one will refund me, web integrations make my website look archaic, they are dysfunctional, and GloFox will explore options to improve. Not sure where the good reviews came from so I feel obligated to help others to stay away from this product. I am so deeply embedded in GloFox right now, it is going to take me a lot of time to dig out of it, but i will be switching products. Stay away from GloFox. Pros the app works well and is easy for the user, everything else is a nightmare Cons I went with this product because the demo call was promising and GloFox had good reviews. Once I began using it, training was horrific, web integration is archaic, the systems management on the admin end is complicated and time consuming, GloFox is unable and unwilling to alter its system to fit the needs of its customer in any way, i end up doing most of the work manually because GloFox is not compatible and does not work Customer service is not supportive and will not respond, if they do the do not help. Once I signed my contract, I became a nuisance to the staff, communication is poor, and they would rather push me away than try to help. Alternatives considered [Arbox](https://www.capterra.com/p/184438/Arbox/) Reason for choosing ABC Glofox the sales call and demo, good reviews Review Source WN Waldineia N. Owner Education Management Used the software for: Less than 6 months ### "Build a Partnership" August 23, 2021 5.0 So far - so good. Glofox has a huge impact on the way I look at my business right now. The glofox time is always ready to help and teach us how to use the app - whic made my time realize how we could become more professional and trained. It had a good impact on us in so many ways . Our comunication with our students are much more clear and we can see the great results of it. When we are talking about online servive sometimes it is easy to become just like roobots, and glofox showed us that there is a way to make it more human. It made my life easy and closer to my future dreams. Pros For me, as a owner of a really small business, it was really hard to work during pandemic time. Our reality was too much work and not enough clients, not because we were not good enough to sell, but because we did not have the people to deal and give the propper service for all our new customers. We were always struggling with delay of communication - and not enough time to respond all the clients doubts. With glofox, some questions are alredy answered by email and by the app itself. Now we have more time to focus and train our time, so we can have a high standarts customer service.\[ We were afraid to make the full transaction to an online system because the prices were really higher for us. But in three months of the system we managed to have more than 3 times more students now. it´s gave us the opportunity to sell ir large scale and to delivery our work for people all over the globe. Me and my time are happy with the results. Thanks a lot. Cons There is nothing I would say, I would like least. But from my experience - all my students don´t realize they have access to recorded classes in the app. I would make this botton more easy to notice - because it is important for us that all the people do benefit from the classes we are leaving ther eofr them. Reason for choosing ABC Glofox Price Review Source Response from ABC Fitness February 7, 2022 Hey Waldineia, Thank you for taking your time to leave a review! It's great to hear that Glofox is helping you and your business save time and ultimately provide the highest standard experience possible. We look forward to continuing to support you in reaching your business goals. - The Glofox Team EH Eden H. Studio Owner + Director Health, Wellness and Fitness Used the software for: 2+ years ### "Without Glofox I would have been very stressed" September 20, 2022 5.0 Glofox staff have been so supportive over the past few years of my yoga studio. They helped me navigate through the pandemic and the changes that brought to my business. They are always happy to help and hear feedback. Pros Loved the online website integration and the app. Made me feel very successful and fancy as a business owner. Made it so easy to have clients book in and for me to sort out clients online bookings from where ever i was as well. Cons WISH i could bulk text or email from course or class list! Reason for choosing ABC Glofox It gave me freedom to personalise the booking system and web integration a little bit more that its competitive. Glofox was also very early in their years as a product so they were able to take on feedback and make changes more than other companies that were a bit more stuck in their ways. Review Source DN Dominic N. Manager Sports Used the software for: 6-12 months ### "Viable but slightly an incomplete product." July 3, 2017 3.0 Pros I liked the idea of using an app and an easy system of payment, but it heavily depends on your consumer age group. Reports were great indicators of revenue and made it easy to pay instructors. Customer support is very friendly and helpful in fixing issues and many features we complained about were fixed in the end. A large directory is available to help use the program. Able to check how many people booked into a class before hand (although rarely did people book long in advance). Refunds were easy. Cons The issue with Glofox is that it is completely filled with glitches. Everyday people would come and complain that they couldn't pay, their account showed credits but they didn't actually have any, or they bought 4 membership packs because it was too easy to pay with the system. Other issues: No family functionality, to sign in a family doing a class they need individual accounts and to log in separately. There is no rule for mass deletion/creation of classes and has to be done manually. Most annoying problem: After the class starts people cannot pay. This means I have to sign them into the class causing me admin. Other annoying things: Glofox announcements don't notify the customers unless they check the news, meaning important info is ignored. Report filters are NOT ORGANISED, meaning I have to scroll through 340 classes to find 1 class. Very annoying. At the start there were many app issues such as random closings, missing classes, and general payment issues. If someone wanted to join another class 10 minutes before the end of their class it would not allow it as it "overruns". Basically stopping me from making more money. If someone couldn't use technology then I would have to use a 'Guest' account, but if you can't book it in to lessons going on the same time, you end up being unable to get correct numbers for your classes... Review Source Response from ABC Fitness February 7, 2022 Hey Dominic, Thanks for taking the time and leaving your feedback! We are happy to hear that Glofox is helping your business. Thank you addressing your concerns, we have noted them. We look forward to continuing to support you on your business journey. - The Glofox Team AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Maximize Your Gym's Potential with Gloflox's Integrated Management Platform" June 11, 2023 5.0 My experience to Gloflox as a pharmaceutical product development and research intern was minimal because it had little to do with my line of work. But I was able to see how fitness-related firms used Gloflox in their daily operations. The software's class scheduling and membership administration functions were crucial in optimizing the gym's operations. The reporting features of Gloflox helped with data-driven decision-making by offering insightful information about member engagement and attendance trends. Despite the fact that my experience with Gloflox was purely observational, it showed how well the program can handle gyms. Pros A number of features from Gloflox are offered to simplify operations in fitness centers and gyms. It is simple to manage memberships, plan lessons, and keep track of attendance thanks to its user-friendly layout and straightforward design. The software's powerful reporting and analytics features offer insightful data on member engagement and business performance. The integrated payment processing solution from Gloflox makes billing simple and guarantees safe transactions. Businesses may adapt the platform to their own needs, including branding and member communication, thanks to the software's customization capabilities. The knowledgeable staff at Gloflox is on hand to respond to any questions or potential technical problems. Cons The learning curve connected with Gloflox's sophisticated capabilities, which may take time and effort to fully employ, is one of its drawbacks. Some users have noted that the software occasionally has errors or glitches that have a negative impact on the user experience. Although Gloflox provides a wide variety of functionalities, certain specialized elements needed by specialized fitness enterprises might be missing. Pricing for smaller gyms or independent fitness studios can be very pricey, which could present a financial hardship. Review Source MS Millie S. CEO Recreational Facilities and Services Used the software for: 6-12 months ### "It gets the basics right. And that's about it." December 9, 2022 3.0 Pros \- Standing up the software was easy (coming from no system, so we didn't do any conversion).- It does the basics well (scheduling). The app is reliable and our clients have not found it difficult to use. - We like the flexibility/modularity of the fields dictionary to use language appropriate for our business.- We haven't noticed any latency issues or app downtime. Cons \- Reporting is very basic. For all the info you put into this app, absolute nothing is exportable. You cannot run any of your own reports, or even export data out (only the most basic data). Want to find out how many classes "Bob" has come to for the last 3 months so you can reward them? Well, you'll never know without going into every single class and manually counting.- Support is very slow and most answers are "we can't do that". I regularly receive "We are experiencing a high volume of questions" email. - They're pushing Amplify for customer journeys/communications meanwhile you can't even do basic reporting to tag or segment your own customers in the first place. Their priorities are really out of whack.- No google calendar integration- No gamification- No way to report cash purchases.I simply do not have the functionality I need on reporting to do effective lead marketing, KPI measurement, etc. As a result we have to find another system. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Similar Products Featured ## Related categories [Dance Studio](https://www.capterra.com/dance-studio-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.