# Page 2 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ABC Glofox the right Fitness solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (349) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 26-50 of 349 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HK Heather K. COO Sports Used the software for: 1-2 years ### "Good Overall Product" August 20, 2025 5.0 GloFox worked just fine for what our facility needed at the time. I wasn't looking to switch platforms. Pros The software was pretty easy to learn how to use and to apply it. Managing the memberships and their payments was easy. Cons I understand that these things cost money, obviously. But we ended up switching to a platform that put the cost on the members in a fair and balanced way. Review Source IA Ian A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Definitely check out GloFox!" November 7, 2024 4.0 The initial onboarding was a bit chaotic due to my personal reasons and the personal reasons of my assigned onboarding manager. Now that I have finally gotten a hold of Customer success managers \[sensitive content hidden\], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process. Pros \[sensitive content hidden\] have been super helpful with correcting some of my initial onboarding errors or inefficiencies! Cons Some of the support team. is not equipped to handle most of the features. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing ABC Glofox Marketing side and the pricing for the program. Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Poor data and membership tracking. The scheduling was also wonky. Review Source AH Adam H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Definitely recommend. Great end-use experience" October 19, 2024 5.0 Very smooth onboarding. But very labour intensive manually transferring booked classes over from the old booking system Pros Super easy end-user experience. Owner dashboard also pretty simple to use. Onboarding has been very smooth with quick bespoke app developed. Cons App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance. Struggling with support to fix it. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Needed a better user experience. Also needed a system which was capable of capturing data easily to allow trainers to see and review. Review Source AD Alexandra D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with Glofox so far!" December 31, 2024 5.0 From \[sensitive content hidden\] in sales to \[sensitive content hidden\] in onboarding, I felt very supported with Glofox Pros Customer service was readily available and went above & beyond to support my needs and the development of my app and software. Cons I see some negative reviews online however, I've yet to run into any cons with Glofox. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox They had a great Black Friday deal and I was impressed with their offerings and customer support during development. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was no longer able to meet my needs as a Yoga studio. Review Source PD Paul D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "GloFox - Brilliant the way to go " October 16, 2024 5.0 \[sensitive content hidden\] has been absolutely brilliant making sure the onboarding has been stress fress but thorough at the same time. When I've had question the response with video explanation - makes life much easier ! Pros Simplicity of the onboarding process and the product itself Cons nothing really - like I said so far so good the whole process has been thorough and software easy to use Alternatives considered [Udio](https://www.capterra.com/p/231109/UdioSwim/) Reason for choosing ABC Glofox It works for my business needs and ticked all the boxes Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) TO have a system more easy on the eye with a branded App Review Source VP Victoria P. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox Review " January 14, 2025 4.0 Great experience with the onboarding support from Louise. So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly. Pros I found my onboarding coach incredibly helpful and really available to email for help and schedule meetings with. She really helped me to understand the system and be able to use it in a way that will work for my business as I was quite overwhelmed by it all and would have been lost without her help. Cons I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased. Some features seem a bit overcomplicated. Review Source KR Kamil R. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very good and supportive" January 30, 2025 5.0 Pros \[sensitive content hidden\] was always so responsive and supportive. He's a great asset to your team. Cons SMS limit per month on the highest package. I think it can be increased or unlimited with the top tier package for customers. Apple pay would be a great benefit to the platform as well. Separate appointment emails for businesses i.e sauna appointment confirmation would be totally different than a sports massage appointment confirmation. Review Source CB Charlotte B. Director Hospital & Health Care Used the software for: Less than 6 months ### "Louise is 1 in a million " October 28, 2024 5.0 It started off as a negative one but now I’m fully onboarded it’s turned into a positive after all the help I received from Louise Pros My onboarding manager Louise. I’ll be honest I found Glofox itself a bit rocky, as from the start I felt very miss sold however, Louise restored to faith in the company. Cons The hidden fees throughout from the cost not including VAT to the costs associated with amplify and so on. Switched from [TeamUp](https://www.capterra.com/p/150357/Teamup/) Usability issues - members didn’t like TeamUp Review Source NW Neil W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Strong Outdoor Fitness" October 16, 2024 5.0 Great, the support team is very good and helpful. Everything is easy to use and they have great options within the app. Pros Easy to use for the member's to book, get confirmations and see their booking on the app. Great back end information and easy to use for the owner Cons Nothing, everything is easy to set up and the app can be customised to your business Review Source RC Rich C. President Sports Used the software for: Less than 6 months ### "Glofox - Lou Costello Sportsman Club Boxing Gym" December 23, 2024 5.0 Excellent experience. Efficient setup. Was able to up and running in about 2 weeks. Pros Setup was easy and intuitive. Working with \[sensitive content hidden\] was a pleasure. Cons None to mention. Product / application worked as expected. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox More aligned with our gym needs as well as better pricing. Review Source EF Emelie F. Sports Therapist, Clinic Owner and PT Sports Used the software for: 6-12 months ### "Biggest mistake for my start up " December 11, 2024 1.0 Biggest mistake I’ve made for my start up was getting a Glofox subscription Pros Nothing, it was hard to use and the company were so unhelpful once the sales person was done with me and they had me on a yearly subscription Cons That I spent so much money on a platform that was unnecessary for my business and the company still decided to upsell what I didn’t need. Do not sign an annual contract you will regret it. Research all your options as there are platforms for £10 a month that do the same. Review Source KR Kim R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "SUPA STAR 🌟 " December 13, 2024 5.0 \[sensitive content hidden\] has made this stressful experience very pleasant! She’s very patient, attentive and knowledgeable. I can always count on her for a quick response. Truly appreciate all she’s done for me, couldn’t have done it without her <3 Pros Price, no commitment, does everything I need and of course, the SERVICE by \[sensitive content hidden\]! Cons That I can’t edit payment dates for presale myself, we have to go through the technical team. Review Source sG sharna G. fitness trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "review of glofox " November 3, 2024 5.0 amazing! support from \[sensitive content hidden\] was amazing and it has made a massive difference to our business Pros All of the help from \[sensitive content hidden\] was absolutely amazing! As someone who has never had any business experience before, this whole process was overwhelming however \[sensitive content hidden\] managed to make every situation simple, he was always there to answer any questions straight away and never left me waiting. he gave me great advice and i cant thank him enough! Cons none, everything was straight forward and simple to understand and i was never left feeling unsure Review Source DW Dia W. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "General Manager " November 26, 2024 5.0 Staff was very knowledgeable and \[sensitive content hidden\] was great to work with. She did a fantastic job. Pros It is easy to use, simple system, reporting was a breeze. Cons There isn't anything that I don't like so far. Switched from [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) ABC ignite was too expensive for what we use it for Review Source AW Andrew W. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Jumped in too early, got soaked." August 17, 2024 1.0 I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management. We were charged $1,500 despite not being fully onboarded due to ongoing software issues. It appears that the contract primarily serves to protect GloFox from customer dissatisfaction and the implications of its practices. I feel that management prioritizes financial gain over customer satisfaction, which has impacted my overall experience. I believe there is an opportunity for improvement in how customer concerns are addressed. Thank you for considering this feedback. Other solutions such as Mindbody, Acuity, and Vagaro offered the features GloFox lacked but we did not discover these missing features until we signed a 3-month contract. Spend more time than you think you need with the sales staff before committing. Software may work for a ton of companies but if you have a unique use case then ask every question you have before signing anything and make them demo everything before signing. They will not let you out of the contract even when they realize they will not be able to serve your needs. $1500 wasted. Best regards, Andrew Woodward Pros User Interface works nice and the idea of the app is nice too but other companies exceed them on both features. Cons Basic booking features are missing and management cares more about holding you in a contract than doing the right thing. We did not onboard a single member onto this platform once we realized it was not the right solution. We have gone to Mindbody and are completely satisfied with their services. Alternatives considered [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Schedule it](https://www.capterra.com/p/159974/Schedule-It/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Price but in the end mindbody is the original and Glofox is copying the business model. We went to Mindbody. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) User Interface and complete solution.... Review Source TF Tammy F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "\[sensitive content hidden\] is Awesome!" November 15, 2024 5.0 Overall, it's been a good experience because of \[sensitive content hidden\]. I also really like \[sensitive content hidden\] Pros I love working with \[sensitive content hidden\]. He's responsive, patient and kind. Cons Some of the after-hours customer service reps are subpar. There are a few features of the app (specifically around the Kisi integration) that need some improvements. Review Source HD Hayley D. Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you for your support!" October 16, 2024 5.0 Excellent. All down to \[sensitive content hidden\]. Her expertise and support is impeccable! Pros \[sensitive content hidden\]! She has been a fab support in our set up. Glofox is much more efficient and current then previous apps we’ve used before Cons Maybe being told that multiple bookings could be made under one name (not by \[sensitive content hidden\]) Switched from [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Non user friendly. Caused us more admin. Review Source RE Ritienne E. Yoga instructor Sports Used the software for: Less than 6 months ### "Top choice for business startup" September 23, 2024 5.0 They are very helpful, professional and have good quality of an app. Pros There continuous suppst to help set ot al up. Cons I have no complaints so far. It takes time to set it up but very happy with the service Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing ABC Glofox Was better visually and they where more expensive Review Source YS Yogesh S. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent service " October 21, 2024 5.0 Excellent service, Great software and support provided Pros Great software easy to understand for our staff, All reports available before requested. Cons Service & Support offered by Oisin & Rodrigo Review Source SM Susan M. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox Review" August 7, 2024 5.0 Really good overall. Its made my life so much easier from an organizational point of view and a professional point of view. My clients really love being able to book into their classes themselves and cancel within the time frame if they need to.\[sensitive content hidden\] was my go to person to help me get set up and she was so so helpful and was straight back to me if I ever had any difficulty so she was fantastic to have as there were times that I had trouble figuring things out and she was so helpful. Pros I like the convenience of the app. It saves me so much time in relation to booking appointments and I love that it facilitates pre pay options so I am assured that I will get paid for a booking. Cons I would like to be able to do more with the app, eg add class credits to someone's account or add a new class time as this can only be done through the desktop computer. Review Source AS Andrea S. Owner Retail Used the software for: Less than 6 months ### "Horrible customer service " July 19, 2024 3.0 Awful! Worst customer service I have ever experienced. The people answering the phones are very nice, but they have no answers to any questions and the managers won’t call you back. Pros I don’t know. The customer service was so awful I never was able to experience their services. Cons If you are ok with waiting 48 hours to fix any issues you have with your Glofox app, then you will be fine. I sent several emails trying to get a call back to receive help with an onboarding dilemma and could not get help from Glofox. You will get someone from customer service to answer, but no one that can actually help with an issue. If you end up needing to speak to a manager, you will never get a response. Way over priced for the service you getS. Reason for choosing ABC Glofox Because the salesmen were convincing. It might be a great product, but if you can’t get the help you need, it doesn’t matter. Review Source MB Mel B. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Service" September 18, 2024 5.0 It's been great so far. I'm looking forward to see how they can help me grow my business. Pros \[sensitive content hidden\], my onboarding manager has been so helpful in getting my profile set up. She's always on hand to give advice when I need it. Cons Not being able to have a data capture pop up on my page, but I learnt it was due to my membership. Review Source DH Dorothy H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox experience" November 5, 2024 5.0 Experience with Glofox has been pleasant. Pros \[sensitive content hidden\] was very helpful and patient. She took time to walk through the steps. Cons There are so many steps and videos to go through. Review Source KM Kate M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Dont do it" July 4, 2024 1.0 We had issues with customers not approving payments. Customers received their purchase but we didn't receive payment! I flagged this with Glofox (it was a software flaw), they basically said tough sh\*t. The customer support is useless, the software is constantly glitching. Disgrace don't go near them, Pros The interface for the client looks good. Cons Everything that matters! This is easily the worst software experience we've had after over a decade in business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) To reduce my costs during the pandemic. Review Source CO Callum O. Owner and Persoanl trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Callum ONeill" August 27, 2024 4.0 Pros Automated emails, easy booking system, easy onboarding with \[sensitive content hidden\] Cons Cannot operate easily from phone or ipad Review Source Talk to a Capterra advisor for free and get results within 15 minutes.