# Page 2 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ABC Glofox the right Gym Management solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (356) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 26-50 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natasha B. Personal trainer instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "So far so good! I'm happy! " February 7, 2026 4.0 So far so good and my clients like it. I can quickly makes changes to my schedules or check my clients attendance and profiles. It's pretty cool. Pros Easy, user friendly scheduling and client booking. Their customer service is also very good. My onboarding was excellent. Cons No direct links to my business on glofox. Too many steps for clients to get to the app unless you pay for your own app with the them, which is expensive. Review Source Anuj K. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use" February 7, 2026 5.0 I've been using Glofox for the past 1.5 years, and they have been very supportive and helpful in making things easier for me. Pros Booking appointments, handling clients, filling the waiver and terms & Conditions. Preparing receipt with the customer TRN. Cons Everything is good. I don't have anything that shows something is bad with the application. Everything is smooth. Review Source KD Kudzai D. receptionist Health, Wellness and Fitness Used the software for: 6-12 months ### "User-Friendly and Efficient" June 18, 2026 5.0 Overall, ABC Glofox has been a valuable tool for managing our studio and streamlining administrative tasks. Pros I liked how user friendly and reliable the platform is. It makes day to day operations much easier and saves our team a lot of time. Cons Some advanced features took a little time to get used to, but overall the platform has worked well for us. Review Source SM SkateBird M. FD Entertainment Used the software for: 1-2 years ### "Easy to work with" June 17, 2026 5.0 Pros Glofox is easy to work with! The platform is user friendly plus they have phone support which is very helpful for any eventuality. Ideal for CRM, team calendar, memberships and sales transactions. Review Source HK Heather K. COO Sports Used the software for: 1-2 years ### "Good Overall Product" August 20, 2025 5.0 GloFox worked just fine for what our facility needed at the time. I wasn't looking to switch platforms. Pros The software was pretty easy to learn how to use and to apply it. Managing the memberships and their payments was easy. Cons I understand that these things cost money, obviously. But we ended up switching to a platform that put the cost on the members in a fair and balanced way. Review Source KW Kate W. Yoga and Pilates instructor Sports Used the software for: Less than 6 months ### "The Loft Studio " March 29, 2025 5.0 Very good ! \[sensitive content hidden\] Was fantastic!! Responded fast and was super informative and patient with my constant requests. Pros How easy it is client facing. Just a few clicks and you’re booked. Cons The workload - I was lead to believe the migration would be done for me stress free but it was a lot of going back and forth. All sorted fast but time consuming. I have one complaint. If there’s 2 studios in the same area using the Glofox system clients have complained they have to keep signing in and out. Would be good if they could have two accounts on my profile to access different studios as and when. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was problematic and the support wasn’t very good so lots of things went wrong. Review Source SC Shahida C. Co-founder Sports Used the software for: 1-2 years ### "Would not recommend - poor customer support and too expensive." December 11, 2024 1.0 Customer support has been poor at best. I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted. I do not recommend ABC Glofox. Pros Not much. ABC Glofox has very little I would say is a pro. Cons 1\. Reporting is not robust enough and when I've asked for my own data, I'm met with roadblocks. 2. Glofox doesn't allow for gift cards. 3. Price increases that do not correlate with improved functionality or support. 4. Bulky marketing suite. 5. Lead-Client functionality does not capture our business model well enough and I can't adjust it. 6. Cancellation process has been arduous. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox At the time they seemed the best value for money. Since then, we've found better options. Review Source KJ Kacper J. Founder and CEO Recreational Facilities and Services Used the software for: 6-12 months ### "Great Support - Easy Interface - Great Product!" December 2, 2024 5.0 Overall experience: I am very happy. The user interface is very easy to use, which is important when on-boarding new staff. Account managers are keen on feedback on improvements, with Glofox constantly releasing new system/feature updates, which shows that our feedback has not gone unheard. Pros Had a great on-boarding experience feeling supported throughout the entire process.\[sensitive content hidden\], my account manager, was helpful, insightful and provided great tips on how to use the system and get the most out of it. His patience and customer service are greatly appreciated! A+++ Cons Certain feature/system limitations that are lacking which would make life easier. Hopefully they are in the development pipeline. Alternatives considered [bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing ABC Glofox Easy user interface. Although BSport had far more functions at a lower cost, the user interface was quite overwhelming. Review Source AD Alexandra D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with Glofox so far!" December 31, 2024 5.0 From \[sensitive content hidden\] in sales to \[sensitive content hidden\] in onboarding, I felt very supported with Glofox Pros Customer service was readily available and went above & beyond to support my needs and the development of my app and software. Cons I see some negative reviews online however, I've yet to run into any cons with Glofox. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox They had a great Black Friday deal and I was impressed with their offerings and customer support during development. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was no longer able to meet my needs as a Yoga studio. Review Source IA Ian A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Definitely check out GloFox!" November 7, 2024 4.0 The initial onboarding was a bit chaotic due to my personal reasons and the personal reasons of my assigned onboarding manager. Now that I have finally gotten a hold of Customer success managers \[sensitive content hidden\], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process. Pros \[sensitive content hidden\] have been super helpful with correcting some of my initial onboarding errors or inefficiencies! Cons Some of the support team. is not equipped to handle most of the features. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing ABC Glofox Marketing side and the pricing for the program. Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Poor data and membership tracking. The scheduling was also wonky. Review Source VP Victoria P. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox Review " January 14, 2025 4.0 Great experience with the onboarding support from Louise. So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly. Pros I found my onboarding coach incredibly helpful and really available to email for help and schedule meetings with. She really helped me to understand the system and be able to use it in a way that will work for my business as I was quite overwhelmed by it all and would have been lost without her help. Cons I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased. Some features seem a bit overcomplicated. Review Source KR Kamil R. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very good and supportive" January 30, 2025 5.0 Pros \[sensitive content hidden\] was always so responsive and supportive. He's a great asset to your team. Cons SMS limit per month on the highest package. I think it can be increased or unlimited with the top tier package for customers. Apple pay would be a great benefit to the platform as well. Separate appointment emails for businesses i.e sauna appointment confirmation would be totally different than a sports massage appointment confirmation. Review Source RC Rich C. President Sports Used the software for: Less than 6 months ### "Glofox - Lou Costello Sportsman Club Boxing Gym" December 23, 2024 5.0 Excellent experience. Efficient setup. Was able to up and running in about 2 weeks. Pros Setup was easy and intuitive. Working with \[sensitive content hidden\] was a pleasure. Cons None to mention. Product / application worked as expected. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox More aligned with our gym needs as well as better pricing. Review Source AH Adam H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Definitely recommend. Great end-use experience" October 19, 2024 5.0 Very smooth onboarding. But very labour intensive manually transferring booked classes over from the old booking system Pros Super easy end-user experience. Owner dashboard also pretty simple to use. Onboarding has been very smooth with quick bespoke app developed. Cons App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance. Struggling with support to fix it. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Needed a better user experience. Also needed a system which was capable of capturing data easily to allow trainers to see and review. Review Source PD Paul D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "GloFox - Brilliant the way to go " October 16, 2024 5.0 \[sensitive content hidden\] has been absolutely brilliant making sure the onboarding has been stress fress but thorough at the same time. When I've had question the response with video explanation - makes life much easier ! Pros Simplicity of the onboarding process and the product itself Cons nothing really - like I said so far so good the whole process has been thorough and software easy to use Alternatives considered [Udio](https://www.capterra.com/p/231109/UdioSwim/) Reason for choosing ABC Glofox It works for my business needs and ticked all the boxes Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) TO have a system more easy on the eye with a branded App Review Source EF Emelie F. Sports Therapist, Clinic Owner and PT Sports Used the software for: 6-12 months ### "Biggest mistake for my start up " December 11, 2024 1.0 Biggest mistake I’ve made for my start up was getting a Glofox subscription Pros Nothing, it was hard to use and the company were so unhelpful once the sales person was done with me and they had me on a yearly subscription Cons That I spent so much money on a platform that was unnecessary for my business and the company still decided to upsell what I didn’t need. Do not sign an annual contract you will regret it. Research all your options as there are platforms for £10 a month that do the same. Review Source DW Dia W. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "General Manager " November 26, 2024 5.0 Staff was very knowledgeable and \[sensitive content hidden\] was great to work with. She did a fantastic job. Pros It is easy to use, simple system, reporting was a breeze. Cons There isn't anything that I don't like so far. Switched from [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) ABC ignite was too expensive for what we use it for Review Source CB Charlotte B. Director Hospital & Health Care Used the software for: Less than 6 months ### "Louise is 1 in a million " October 28, 2024 5.0 It started off as a negative one but now I’m fully onboarded it’s turned into a positive after all the help I received from Louise Pros My onboarding manager Louise. I’ll be honest I found Glofox itself a bit rocky, as from the start I felt very miss sold however, Louise restored to faith in the company. Cons The hidden fees throughout from the cost not including VAT to the costs associated with amplify and so on. Switched from [TeamUp](https://www.capterra.com/p/150357/Teamup/) Usability issues - members didn’t like TeamUp Review Source NW Neil W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Strong Outdoor Fitness" October 16, 2024 5.0 Great, the support team is very good and helpful. Everything is easy to use and they have great options within the app. Pros Easy to use for the member's to book, get confirmations and see their booking on the app. Great back end information and easy to use for the owner Cons Nothing, everything is easy to set up and the app can be customised to your business Review Source sG sharna G. fitness trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "review of glofox " November 3, 2024 5.0 amazing! support from \[sensitive content hidden\] was amazing and it has made a massive difference to our business Pros All of the help from \[sensitive content hidden\] was absolutely amazing! As someone who has never had any business experience before, this whole process was overwhelming however \[sensitive content hidden\] managed to make every situation simple, he was always there to answer any questions straight away and never left me waiting. he gave me great advice and i cant thank him enough! Cons none, everything was straight forward and simple to understand and i was never left feeling unsure Review Source NM Naomi M. Professor of Exercise Science Education Management Used the software for: Less than 6 months ### "I Recommend! " November 12, 2024 5.0 I really have appreciated my time with ABC Glofox - everyone is professional and positive Pros I like how quickly \[sensitive content hidden\] would respond and get back to me! Being in higher ed, we can get busy really fast once the semester has started, \[sensitive content hidden\] did a great job of checking in and making sure we have everything we need. Cons The timing of receiving our product was not the best due to the semester starting but overall, it was nice have a great support team. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing ABC Glofox n/a Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price overall was expensive for Mindbody and it can be hard to teach staff to use Review Source aA abdullah A. Owner Sports Used the software for: Less than 6 months ### "Thanks \[sensitive content hidden\]" October 10, 2024 5.0 It was long but \[sensitive content hidden\] made it easy and nice.. she supported me all the time and was always there to help and support and explain all I need to learn. She the implementation much easier and helped even in her vacation. Pros The communications and support. Especially with \[sensitive content hidden\]. Her support is amazing and endless Cons Limitation with the payment ( for example there is no Apple Pay) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) For the online payment and complexity and the better branded app Review Source HD Hayley D. Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thank you for your support!" October 16, 2024 5.0 Excellent. All down to \[sensitive content hidden\]. Her expertise and support is impeccable! Pros \[sensitive content hidden\]! She has been a fab support in our set up. Glofox is much more efficient and current then previous apps we’ve used before Cons Maybe being told that multiple bookings could be made under one name (not by \[sensitive content hidden\]) Switched from [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Non user friendly. Caused us more admin. Review Source DH Dorothy H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox experience" November 5, 2024 5.0 Experience with Glofox has been pleasant. Pros \[sensitive content hidden\] was very helpful and patient. She took time to walk through the steps. Cons There are so many steps and videos to go through. Review Source AW Andrew W. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Jumped in too early, got soaked." August 17, 2024 1.0 I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management. We were charged $1,500 despite not being fully onboarded due to ongoing software issues. It appears that the contract primarily serves to protect GloFox from customer dissatisfaction and the implications of its practices. I feel that management prioritizes financial gain over customer satisfaction, which has impacted my overall experience. I believe there is an opportunity for improvement in how customer concerns are addressed. Thank you for considering this feedback. Other solutions such as Mindbody, Acuity, and Vagaro offered the features GloFox lacked but we did not discover these missing features until we signed a 3-month contract. Spend more time than you think you need with the sales staff before committing. Software may work for a ton of companies but if you have a unique use case then ask every question you have before signing anything and make them demo everything before signing. They will not let you out of the contract even when they realize they will not be able to serve your needs. $1500 wasted. Best regards, Andrew Woodward Pros User Interface works nice and the idea of the app is nice too but other companies exceed them on both features. Cons Basic booking features are missing and management cares more about holding you in a contract than doing the right thing. We did not onboard a single member onto this platform once we realized it was not the right solution. We have gone to Mindbody and are completely satisfied with their services. Alternatives considered [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Schedule it](https://www.capterra.com/p/159974/Schedule-It/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Price but in the end mindbody is the original and Glofox is copying the business model. We went to Mindbody. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) User Interface and complete solution.... 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