--- title: "Page 3 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is ABC Glofox the right Pilates Studio solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136861/Glofox/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ABC Glofox 4.4 (356) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 3 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 51-75 of 356 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Studio Owner Used the software for: Less than 1 year ### "Glofox Review" July 14, 2023 5.0 \[sensitive content hidden\] has been excellent! He goes above and beyond and he really wants the best for the client which I extremely value and he has made my experience very enjoyable. Pros Glofox is very easy to use both as a client and an owner. As a client what I liked the most is you can easily book without signing too many forms. As an owner it has great reports, lead management and marketing. Cons There are a few features which need to be included. The late fee is something which is very important for pilates studios. I understand this can be done manually however when you have lots of admin work to do this is tiresome. I recommend this process be automated and the studio owner can select the amount the client will be charged if they do not show to class or cancel within the cancellation period. I also recommend Glofox included more functions in the cancellation window. For early morning classes I would like to have an eight hour cancellation period so people understand if they get into the class or not before going to sleep. Whilst for daytime and night classes the cancellation period can be 2-4 hours or whatever the owner deems suitable. This gives the owner more flexibility and something I would like to see in the future. Reasons for choosing ABC Glofox I liked how easy it was to use Glofox. Both are very similar in prices as Glofox has a higher transaction rate however what got me over the line was I was not pestered while I was making my decision and \[sensitive content hidden\] was very helpful. Review Source Company Director Used the software for: Less than 1 year ### "Expensive." November 22, 2023 2.0 Poor. There was a lot of support and offering of deals prior to sign up. Beyond that point the price was hiked up hugely and terms changing meaning we were wrapped in for a long time. I would not recommend. Pros It was relatively simple to use and familiar from having previous usage at another gym. Cons The software available was very basic for the cost being extremely high. We had plenty of user problems too with people struggling to process their payments and lots of crashing within the app. I am extremely disappointed with the change in terms meaning we now have to pay for another 3 months worth of usage on a product we now won’t use. Switched from [WodBoard](https://www.capterra.com/p/267086/WodBoard/) A more rounded software offering more function for a fraction of the cost. Review Source Tammy F. Owner Used the software for: Less than 1 year ### "\[sensitive content hidden\] is Awesome!" November 22, 2024 5.0 Overall, it's been a good experience because of \[sensitive content hidden\]. I also really like \[sensitive content hidden\] Pros I love working with \[sensitive content hidden\]. He's responsive, patient and kind. Cons Some of the after-hours customer service reps are subpar. There are a few features of the app (specifically around the Kisi integration) that need some improvements. Review Source Business owner Used the software for: 3-5 years ### "Robust software and excellent support" September 22, 2022 5.0 I use Glofox to manage bookings, payments, databases and communication with my clients. The platform is comprehensive and reliable. The customer's service goes out of its way to help, and it is genuine support, be it software-related or financially related when my business was not so good for personal reasons. They also seem to value long-term relationships with their customers, they never increased my membership and never downgraded my software, even though Glofox kept improving and adding functionalities over the past years. Pros I've been using Glofox for years and always liked their approach to booking. Unlike in other companies, once my client has logged in to the system, they only have access to my studio, not an entire marketplace and competitors. And I don't have to pay extra for that, it is a built-in feature. Cons I wish the option to have a dedicated app personalised to my studio was more accessible. But that is a broad issue caused by Apple and Google stores. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Outdated and overpriced product. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[bsport](https://www.capterra.com/p/197172/bsport/) Reasons for choosing ABC Glofox Initially, it was because Glofox offered me a good package for my business. Now, it is because I've seen how they operate, witnessed how much they improved over the years and so I trust them. Review Source Yoga and Pilates Teacher Used the software for: Less than 1 year ### "Outstanding product with amazing service!" July 3, 2023 5.0 The systems ease-of-use, functionality, flexibility, customer transparency exceeded my expectations. The onboarding account manager was so friendly, approachable and accommodating - answering emails efficiently and jumping on a Q&A call at the drop of a hat. I have launched my new studio within 3 weeks using Glofox, and had a fantastic result the same day of launch - Thank you! Pros From the initial demo with \[sensitive content hidden\] , to the completion of the set-up with \[sensitive content hidden\] , this product and its people are absolutely brilliant. The demo was to the point, and they really understood my business offering and concerns from the get-go. The first company I have dealt with who understand the pain points of onboarding with technology that has really taken the customer experience to new heights. I was really impressed with onboarding portal that walks you through the site step-by-step - it really is time saving! Cons There is no instagram link option for your profile (only Facebook and Twitter). Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing ABC Glofox Price, ease-of-use, functionality, and integration. Review Source Manager Used the software for: Less than 1 year ### "Viable but slightly an incomplete product." July 3, 2017 3.0 Pros I liked the idea of using an app and an easy system of payment, but it heavily depends on your consumer age group. Reports were great indicators of revenue and made it easy to pay instructors. Customer support is very friendly and helpful in fixing issues and many features we complained about were fixed in the end. A large directory is available to help use the program. Able to check how many people booked into a class before hand (although rarely did people book long in advance). Refunds were easy. Cons The issue with Glofox is that it is completely filled with glitches. Everyday people would come and complain that they couldn't pay, their account showed credits but they didn't actually have any, or they bought 4 membership packs because it was too easy to pay with the system. Other issues: No family functionality, to sign in a family doing a class they need individual accounts and to log in separately. There is no rule for mass deletion/creation of classes and has to be done manually. Most annoying problem: After the class starts people cannot pay. This means I have to sign them into the class causing me admin. Other annoying things: Glofox announcements don't notify the customers unless they check the news, meaning important info is ignored. Report filters are NOT ORGANISED, meaning I have to scroll through 340 classes to find 1 class. Very annoying. At the start there were many app issues such as random closings, missing classes, and general payment issues. If someone wanted to join another class 10 minutes before the end of their class it would not allow it as it "overruns". Basically stopping me from making more money. If someone couldn't use technology then I would have to use a 'Guest' account, but if you can't book it in to lessons going on the same time, you end up being unable to get correct numbers for your classes... Review Source Response from ABC Fitness February 7, 2022 Hey Dominic, Thanks for taking the time and leaving your feedback! We are happy to hear that Glofox is helping your business. Thank you addressing your concerns, we have noted them. We look forward to continuing to support you on your business journey. - The Glofox Team Strength & Nutrition Coach Used the software for: Less than 1 year ### "Do NOT sign any renewal contract before you try" January 24, 2023 2.0 I spent a decent chunk of money (~$650) to simply try out the program for 3 months; 1 week in I knew it wouldn't work for my needs, but gave it the ol' college try to see if it would grow on me. They didn't have recurring appointments, so I would need to log in daily to add in my recurring clients in advance so those slots didn't fill. Fair enough, it just doesn't suit my needs at the moment.Since I've decided that this program didn't suit my needs/wants, I've been trying to cancel my renewal for over 2 weeks now with no one from customer service getting back to me. There is no way to cancel for myself online, so I've been reaching out to customer service with phone calls & emails, as well as the people who helped me through onboarding (who were wonderful along the way btw) but no one is getting back to me with a solution. The one response I got from my onboarding person was not the answer to my question, but rather a link to book an appointment with her, with her only availability being after my renewal date. Not impressed with the follow through on this! Kinda feels like they do the work to get you into a subscription, but none of the work to keep you happy once you're past onboarding!If the cancelling hasn't been such a hassle, I wouldn't have a negative thing to say about this assuming it meets your needs for your business, it's decent looking, has billing and scheduling etc, but it should NOT be this difficult to talk to someone. Pros It looked nice (branding etc) it appeared to encompass all aspects of a what a gym would need to operate. Onboarding people were very nice and helpful. Cons Layout of customer app wasn't great, had less tech-savvy customers have issues booking an appointment because it wasn't a super smooth process. Didn't have recurring appointments when I signed on (it's currently in beta), didn't have different location booking for separate training areas when multiple clients need booking for the same timeslot. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Thought it was going to provide a better customer experience (Mindbody is well known for crashing on a regular basis) Review Source Director Used the software for: 3-5 years ### "Putting off Potential Clients" May 16, 2024 1.0 Appalling. This system is actively turning away potential clients of mine during what should be my busiest time of year. Pros Easy to see leads, bookings and revenue. Cons The first interaction customers have with Glofox is very off-putting for them. It is very awkward and rather than giving suitable direction it tells potential clients that they are "Inelligible" to attend classes, which kills off the relationship before they have paid for a class or turned up Review Source Director Director Used the software for: Less than 1 year ### "Would be perfect if it had member progress tracking " August 29, 2022 4.0 I’m happy with the customer service. The team are great and get to solving any problems relatively quickly. Pros Ease of use from back end and for members to access app and make payment and bookings Cons \-member progress tracking with dates of when the data was obtained, metrics like weight, BMI, visceral fat %, body fat % etc. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing ABC Glofox Seemed to have good reviews and good customer support and branded app feature which was user friendly. This was a new venture and we wanted something which tried and tested. Review Source Response from ABC Fitness August 30, 2022 Hi Bee. Thank you for your review. We are currently exploring potential integrations that will allow glofox customers to have access to workout tracking / member progress tracking features. We'd love to hear more about your particular needs. Sincerely, Marko Gazic Global Manager of SMB Customer Success owner Used the software for: 1-3 years ### "Currently switching away from glofox" November 6, 2019 3.0 Pros definitely user friendly. was easy to setup, and is easy for our members to use. i like that memberships can be adjusted and like the reporting feature. Cons quite a few options have been changed recently making it not everything I signed up for. I don't like that they only offer quarterly billing, and is a bit pricey for what you get out of it given other prices I have been shopping around . customer service has been horrible the last 6 months. I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again. then when I do finally hear back it is usually a couple weeks later. this is the primary reason ihave chosen to switch away from glofox . I also don't like that they don't have an app feature for admin, and that you have to use a desktop computer to run the software. you should be able to make sales from your phone or tablet. Switched from I did switch from another provider to glofox, and at the time the customer support was wonderful, and I loved the program. since then a lot of things promised were going to be updated haven't been delivered, and have found the customer support has gone down in a big way. I'm sad to have to leave glofox and wish we would have been able to resolve issues by someone actually getting back to me . Review Source Response from ABC Fitness February 8, 2022 Hi Bryan, Thank you for your feedback, and we are truly sorry for not being able to address your needs while you were with us. Since then, we have invested into our support team, have built an app for staff members, and have become more flexible with payment periods available to join Glofox. Sincerely, Marko Gazic CEO Used the software for: Less than 1 year ### "It gets the basics right. And that's about it." December 21, 2022 3.0 Pros \- Standing up the software was easy (coming from no system, so we didn't do any conversion).- It does the basics well (scheduling). The app is reliable and our clients have not found it difficult to use. - We like the flexibility/modularity of the fields dictionary to use language appropriate for our business.- We haven't noticed any latency issues or app downtime. Cons \- Reporting is very basic. For all the info you put into this app, absolute nothing is exportable. You cannot run any of your own reports, or even export data out (only the most basic data). Want to find out how many classes "Bob" has come to for the last 3 months so you can reward them? Well, you'll never know without going into every single class and manually counting.- Support is very slow and most answers are "we can't do that". I regularly receive "We are experiencing a high volume of questions" email. - They're pushing Amplify for customer journeys/communications meanwhile you can't even do basic reporting to tag or segment your own customers in the first place. Their priorities are really out of whack.- No google calendar integration- No gamification- No way to report cash purchases.I simply do not have the functionality I need on reporting to do effective lead marketing, KPI measurement, etc. As a result we have to find another system. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Director Used the software for: 3-5 years ### "Good Product" November 24, 2021 4.0 It is a good product, the customer service can take a while to come back to you. There are better products out there for much cheaper! Pros The ability to track client attendances. Cons Other products give far more for a cheaper price i.e. full financial reports etc. Switched from I swithced to a different product as it was better value for money and the customer services is better. Alternatives considered [LegitFit](https://www.capterra.com/p/190526/LegitFit/) Reasons for choosing ABC Glofox I opted out of Glofox after using it for approximately 3 years. Review Source Response from ABC Fitness February 10, 2022 Hi Gary, thank you for your feedback regarding our product and our service. We endeavour to absorb all our customer's feedback and continually improve our service. We appreciate your loyalty to us for three years. Sincerely, Marko Gazic - Global Manager of SMB Customer Success Operations Manager BikeRowSki Used the software for: Less than 1 year ### "BikeRowSki Review" August 22, 2022 4.0 I love using Glofox as we have great dedicated support with \[SENSITIVE CONTENT\] (she is amazing). The support is generally quite good. Pros The biggest features with an impact are the user friendly app for our clients. The innovation with Amplify could be huge for us as we look to increase the customer experience outside studios. Cons I would love if we could clearly define members and leads (it's something so simple). I would love to have one account with a multi studio option for our clients wanting to visit different studios. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing ABC Glofox \[SENSITIVE CONTENT\] (\[SENSITIVE CONTENT\] of BikeRowSki) had a great relationship when we were setting up BikeRowSki. Review Source fitness trainer Used the software for: Less than 1 year ### "review of glofox " November 11, 2024 5.0 amazing! support from \[sensitive content hidden\] was amazing and it has made a massive difference to our business Pros All of the help from \[sensitive content hidden\] was absolutely amazing! As someone who has never had any business experience before, this whole process was overwhelming however \[sensitive content hidden\] managed to make every situation simple, he was always there to answer any questions straight away and never left me waiting. he gave me great advice and i cant thank him enough! Cons none, everything was straight forward and simple to understand and i was never left feeling unsure Review Source Director Used the software for: Less than 1 year ### "Amazing!" March 13, 2020 5.0 Love it!!!! :) Pros A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended! Cons A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Expensive, same product for 3 years. Price increases Reasons for choosing ABC Glofox See above - it's just perfect for our business needs Review Source Response from ABC Fitness March 18, 2020 Hi Vincent, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team Director Used the software for: Less than 1 year ### "Definitely recommend. Great end-use experience" October 25, 2024 5.0 Very smooth onboarding. But very labour intensive manually transferring booked classes over from the old booking system Pros Super easy end-user experience. Owner dashboard also pretty simple to use. Onboarding has been very smooth with quick bespoke app developed. Cons App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance. Struggling with support to fix it. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Needed a better user experience. Also needed a system which was capable of capturing data easily to allow trainers to see and review. Review Source Director Used the software for: Less than 1 year ### "Glofox Review" September 16, 2022 4.0 Fast and easy sales cycle, professional onboarding and continuous help after, ease of use for all users of the software, we reccomend. Pros UI for Web & Mobile app is very easy to learn and use. Flexibility with applying payments is important to us and this is a feature that we get great use out of. Once the foundation is et, it manages it itself . The CSM team are an AMAZING resource of help and they are great! Cons (i)We don't like the way a PAYG customer is still considered a "lead" it would be amazing if PAYG customers were considered clients. This would be a great addition. (ii) "Notifications" on the connect section are not directed to the mobile device home screen, they are internal notifications within the Training121 app. It would be great if it came up as a notification on the users phone, not just within the app. (iii) The community section formatting is slightly off and takes a lot of back and forth from the web app to the end user app. Review Source Response from ABC Fitness September 19, 2022 Hi Gary, Thank you for your feedback, and we are happy to hear you are having a positive experience. We've noted your suggestions. We will shortly be releasing improvements to the Community area, and we'd love your further feedback once the improvements are released. Sincerely, Marko Gazic Global Manager of SMB Customer Success Operations Manager Used the software for: 1-3 years ### "Managing Studios Made Easy" August 30, 2019 5.0 About 80% of our payments are now through recurring subscriptions. This has helped us increase our retention rate. Another big plus has been the ability to measure our marking efforts through the Facebook Pixel. In a nutshell it has been easy to use, our customers are happy and the software has given us information on how to grow more consistently. When ever I have trouble it is really easy to contact the support team which has been very helpfull. Pros Their Facebook Pixel has allowed us to measure our acquisition cost and take better decisions on our digital marketing efforts. I love that it is easy to schedule classes, set up membership plans and visualize basic revenue data. This leaves me time study the numbers and work on improving my KPIs. As an extra point our customers love the our Glofox personalized App and it has been really easy to integrate the system into our webpage. Cons Although I get basic information, I could use more detailed reports. They still have a way to go in allowing customers to book a specific spot in a class and other minor plug ins... but I don’t have any mayor complaints. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Response from ABC Fitness September 17, 2019 Hi Eduardo, Thanks for sharing your positive experience with Glofox. We are delighted to hear that you've had such a positive experience with us. We are always updating our software with solutions for your business so we will keep note of your feedback on Reports. Looking forward to seeing your business grow and succeed with Glofox! Yours in fitness, The Glofox Team Clare R. Owner Used the software for: Less than 1 year ### "Nightmare do not purchase " November 24, 2023 1.0 I canceled my service with Glofox and continued to charge me $1300 after cancelation on a CC they had on file but was not authorized for them to charge. I tried calling and phone was answered by a really nice guy with NO authority. After 10 phone calls, I received an email saying from “manager” saying they will not refund me. I wish I canceled when they wouldn’t refund me for the broken equipment. They are now flagged by my bank, I’m reporting them to BB and hopefully they will not have access to my funds again. Pros Setup was easy, scheduling was easy and booking for the client was easy. Cons They sold me broken equipment, charged me every month for services I didn’t use and continued to charge me after I canceled this service. (Handheld terminal). Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing ABC Glofox Ive used Mindbody and it was a little complicated. Review Source Natalie G. Director Used the software for: Less than 1 year ### "First steps into new business made easier with GloFox" November 17, 2020 5.0 Sales, leads, marketing, basically everything I need to operate a boutique studio. I like the waiting list feature and how easy it looks to make it both branded to my company and tailored to exactly what me and my clients need. I’m looking forward to starting the build process to see how it goes. The experience so far has been all good Fromm y perspective. Pros Ease of Communication, with regular follow ups from sales team. Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT. I liked that we could discuss everything about the product and there wasn’t any pressure to go with GloFox. It just simply was the best value product for what I need. The app looks great, and I think going for the Gold option from the outset was the best idea, as it means my clients can be used to using the app right from the start, rather than just using web services initially and then having to change. Cons Nothing really, only thing I have noted is no compatibility with Spivi - which won’t be an issue but just something I’ll need to sort separately. I can’t see too many downsides at the moment, everything so far from first contact to agreeing to partner has been flawless. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing ABC Glofox Price, software visuals, communication, reviews. Review Source Response from ABC Fitness February 26, 2021 Hi Natalie, thanks so much for taking the time to leave a review. We really appreciate it. Glad to hear you're having a good experience. - The Glofox Team Yoga Studio Owner/Manager Used the software for: Less than 1 year ### "Glitch after glitch after glitch after glitch" September 1, 2017 2.0 It taught me what I want and what I do not want, and for that I am appreciative. Pros It is visually appealing. It has many options from the administrative side that, if they worked, would be great, such as applying memberships to different kinds of classes and doing custom charges to people's accounts. At first, we were in contact with their support team often...at first. Some of the initial glitches were removed when we began doing their new Beta but it didn't change much at all, honestly. Cons They make a ton of promises they can't keep. Mostly pertaining to "self sign-in". I have over 1000 clients at my yoga studio. Every single day at least 10 of them (the ones that haven't given up trying) tell me they couldn't book a class, couldn't apply their membership to a class, etc. Quite annoying. Also, GloFox has double-charged MULTIPLE students with no evidence on our end. Students have come up to me and shown me bank statements that I had 2x charges that were invisible from my side of the world. Scary. Whoops, GloFox! I want to say their customer service is good but they make tons of promises they can't keep there either. "We'll fix it ASAP"...no call back, no fix. There is also no way of using an iPhone/iPad with this software from our administrative end. No admin app at all. Just a glitch-tastic (but visually appealing) app for users. Anyways, I could go on. Just don't go with GloFox if you're trying to be professional/successful. If you're just trying to save money, you'll get what you pay for with this one. Review Source Response from ABC Fitness February 8, 2022 Hi Maggie, Thank you for your feedback, and we apologize for not delivering the solutions you needed while you were with Glofox. Since that time, we have launched a Kiosk system that makes checking and booking in for members easy and efficient. We now have an admin app available for staff, and we have resolved the stability issues that you've reported. Sincerely, Marko Gazic Global Manager Used the software for: Less than 1 year ### "How complicated became simple, finally we have a system that helps us generate business!" April 30, 2018 5.0 Pros This software is customer friendly. It's layout is simple to use and once you understand the functions it's super fast which has meant staff training time is reduced as well as client training also. I have all the key information I need to hand and when reconciling month end figures and performance it has over halved the time taken and improved the accuracy of reporting 100%. The staff at Glofox have been fantastic from start all the way to support once we have launched. Marko was our project coordinator and his help and guidance has made the whole transfer feel seemless. The support staff are fast and really great at helping sort any queries we may have. The connection with stripe is working really well and has actually massively helped our cash flow as opposed to confusing direct debit charges and payment frequency's. I'm yet to establish something wrong with this system and if we identify any areas that need adjusting the team at Glofox already seem ahead of the game. The web integration is the easiest I've seen, having used mindbody previously I was astounded as to how simple this is, we can share direct links, you tube videos etc. Cons We are nearly and Month an Half into our full launch and as of yet I can't find anything I don't like about it. Review Source Response from ABC Fitness February 7, 2022 Hey there, Thanks for taking the time to leave your feedback! It's great to hear that Glofox is helping your business save time among many other things you highlighted. We're also pleased that you have had such a great experience with our support team. We look forward to continuing to support you on your business journey. - The Glofox Team Director Used the software for: 1-3 years ### "A booking system fit for group fitness businesses. Bonus: Massive data breach of client information" December 31, 2020 2.0 Pros It seems like a good solution for purely group class business models (like F45)/ Stripe payment integration and ease of refunds using the software. Cons Glofox's prices are at about the price point of Mindbody now yet offer a fraction of the services. No way to book reoccurring bookings for clients. No way to set up requests for bookings for PT clients. On the business side, the admin controls are terrible and I constantly had to contact tech support for clients being overcharged, and membership glitches like multiple memberships running, being charged after contracts, unable to cancel subscriptions. But the worst and the ultimate deal-breaker for us was when Glofox's \[SENSITIVE CONTENT HIDDEN\] notified a number of businesses via email, including mine, that customer data had been breached in late 2020 of all our current and previous clients (over 800 people). The time and TRUST lost from our clients was irrevocable, and it led to clients canceling memberships and finding other solutions. Reasons for choosing ABC Glofox At the time, pricing and handling larger membership fees from clients. Review Source Response from ABC Fitness February 8, 2022 Hi Ryan, Thank you for your feedback, and we are truly sorry that you did not have a better experience with Glofox. We have released our Re-occuring bookings feature and continually work to improve our PT features and the stability of the product. Glofox acted in accordance with all GDPR requirements when the data breach was identified. We apologize that this breach affected your business. Sincerely, Marko Gazic Co-Founder, Managing Director and Senior Trainer Used the software for: Less than 1 year ### " Partnering with Glofox has been the single best decision we have made in our business. " March 13, 2018 5.0 Pros We made the mistake of trying to manage our own CRM when we launched our gym. Within 4 weeks of opening we realized this was a huge mistake. We considered many platforms and software company partners to improve our efficiency. The Glofox integrated platform for booking, communication, CRM and payments has given our customers a fantastic experience, interface and reliability when booking and paying. For us it saves us countless hours each week, works efficiently on the go, in the gym and literally on the studio floor whilst coaching. Every technology has an occasion gremlin but if so any problem is quickly remedied by their great team, who work as hard for you, as you do for your own customers. Cons Our own company branded Glofox app, the most expensive solution, did take slightly longer than we hoped to get finished, only a few days late, mainly because of Apple app store slowness but it was worth the wait in the end. Review Source Response from ABC Fitness February 7, 2022 Hey, Thank you for taking the time to leave your feedback! We're so happy to hear that you're having a good experience with Glofox and that it has been able to save you time. We look forward to continuing to support you in reaching your business goals. - The Glofox Team Really bad Used the software for: 1-3 years ### "Really bad" June 3, 2024 1.0 Pros It’s easy to use, that’s pretty much it. Cons Where do I start? Everything…from the setup…to dealing with their employees and their schedules, the errors that it has regarding payments and modifying a class, the bad integration with websites, when you cancel they play like you didn’t follow their steps…seriously explore more options before you get into this mess of an app Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.