# Page 5 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ABC Glofox the right Fitness solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (349) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 101-125 of 349 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Carlos C. Owner/Admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very happy with our experience and decision to utilize Glofox as our fitness studio software." August 7, 2017 5.0 Saved time, effort,man-hours on administrative task. Pros From the very start the experience has been better than expected. The sales department immediately returned our call when initially inquiring about the software. They provided the answers to all our questions and scheduled a demo as soon as possible since we were on an aggressive timeline of trying to open our studio within 6 weeks of contacting Glofox. From onboarding, to setting things up, to getting us rolling within that timeframe was very impressive. Our questions while implementing were answered in a timely fashion and the online knowledge based articles they have on the product are very helpful and provided recorded steps of a lot of the task which make it even easy to implement. The smartphone app that comes with the package has been a blessing in disguise as it saves time and man hours allowing the members to see and schedule classes, pay for memberships, purchase merchandise, see studio news and updates right from the palm of their hands! Our members love the ease and use of the app not to mention us as small business owners. Last but not lease our post sales have been very impressive at this point and we believe the Glofox application has played a big role since it puts our business right in the hands of the potential and now members of our fitness studio. In the first week, we already have 31 members signed up for one our various packages via the app. As of this writing another 17 potential members have downloaded the app. Not to bad for the first week in business Cons There should be a way of modifying or even copying and pasting certain things within the dashboard like memberships, classes, etc... Review Source Response from ABC Fitness September 6, 2017 Hi Carlos, Thanks for taking the time to write a fantastic review of Glofox! Your feedback is really important to us, so thanks for sharing. Yours in fitness, The Glofox Team CSC CASERFIT S.L C. Directora Sports Used the software for: 1-2 years ### "Gestion de mi negocio" March 13, 2024 5.0 Es una aplicación muy intuitiva y me da toda la información que necesito. Además mis alumnos puedes gestionar sus reservas cómodamente. Pros Facilidad de usar la aplicación tanto como gestora como alumna Cons La traducción al castellano. Hay bastantes palabras que la traduccion al mi idioma me dificulta entender a que se refiere y no son las mas adecuadas. Reason for choosing ABC Glofox Por la facilidad de la gestión y la información que me ofrecía para gestionar mi negocio Switched from [JeffreyAI](https://www.capterra.com/p/185754/JeffreyAI/) Porque empecé con mi propia marca y la franquicia de Jeff no me daba el servicio acordado Review Source JF Jacob F. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great experience and knowledgeable staff" October 6, 2023 5.0 Pros Staff have provided a lot of support and are very knowledgeable about the program. They are attentive and have provided a great experience. We had onboarding specialist \[sensitive content hidden\] Cons We have not had a negative experience yet. Review Source JA Jarrah A. Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Terrific service and support. Overall, extremely worth the investment!" July 15, 2016 5.0 Having come from no previous management system, Glofox was a God send for us! To begin with, the sales rep I spoke with was very helpful, he asked me what my problems were, what I wanted to achieve and worked with me on figuring out the best way to accomplish them as opposed to pushing a software in my face. Once we jumped into the demo, ease of use was the key reason I went with Glofox. I demoed quite a few softwares before finding Glofox and I couldn't believe how difficult they seemed to grasp. I needed to get rid of the headache of managing bookings and it just seemed like these other softwares were going to add to that headache. Pros Glofox won me over and from here on out, the support has been terrific - so accommodating to the needs of my business and eager to answer questions and solve problems. I've managed to cut out a lot of tedious tasks that were eating up my time like membership management and keeping track of bookings etc. It's great to finally have these automations in place that keep my business running smoothly each day and be able to track the growth we're making. Not to mention, my members are delighted to have the option to book into a class through the app. Such a simple change that makes everyone's life easier. Cons Not really a con, but for any business owners questioning if Glofox is worth the cost, the answer is yes. It's worth it. The Glofox team will care for your business on your journey to success and won't toss you aside once the sale is over. The quality of their software, their continued support and the simplicity of their service for me and my members is more than I could have asked for. Review Source Response from ABC Fitness July 21, 2016 Hi Jarrah, Thanks for taking the time to right a review! We're glad that you found the demo really helpful and It's great to hear that you're finding the software really simple to use - we consider 'ease of use' as one of our greatest strengths against alternatives in the market, so it's great to hear you reinforce it! Yours in fitness, Timmy | Glofox Head of Support LM Laiba M. Teaching Education Management Used the software for: 1-2 years ### "Glofox Made my processes simpler." May 3, 2023 5.0 I haven't experienced any app outages or latency problems. Undoubtedly, Glofox has simplified a lot of processes.Once it is set up, I really don't need to do anything.It was wonderful. Pros The software is simple to navigate and utilize.I really appreciate how simple the backend setup was. The program's best feature by far is this one. Clients get very direct access to programs and events taking place inside the facility, and it is quite simple to use. Customer Services is always on hand to provide information. Cons The software is fairly simple to use and browse, but it was a little difficult for me to set up the membership the way I desired. Otherwise, nothing challenging exists. Review Source CJ Chloe J. Owner Sports Used the software for: Less than 6 months ### "Everything you need!" April 29, 2023 5.0 Really straightforward, I was working in a short time frame to get it done and the guys sorted it for me super fast to get up and running. \[sensitive content hidden\] was really helpful. Pros How easy it is to implement and how easy it is for clients to use! One stop shop that does everything for me! Cons A lot of steps to complete to get up and running Alternatives considered [TeamUp](https://www.capterra.com/p/150357/Teamup/) Review Source MM Miles M. Boxing coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good experience " June 14, 2023 5.0 Very good experience Pros The fact that it’s easy to use for both staff and members Cons That’s you can’t put your own pictures on the standard app Reason for choosing ABC Glofox This product could potentially bring in more members Review Source HH Hollie H. Studio owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fitcode" May 18, 2023 4.0 Overall good a lot of hiccups but will still need to work them out. Too early to know Pros Most functions have what I need to run the business Cons The payment processing time and GoCardless integration Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox \[sensitive content hidden\] was great at explaining the product and also I spoke with his manager who gave some good general business advice. If it wasn’t for them I probably would have gone with another app. \[sensitive content hidden\] has also done a good job with helping me configure the app. Review Source JC Junior C. Owner Used the software for: Less than 6 months ### "Committed to helping your business succeed. 10/10 Glofox! " October 18, 2016 5.0 My experience with Glofox has been fantastic. The training was very easy to follow and their support team made sure I had everything I needed to get up and running - very understanding and always happy to help out with any queries. Pros The admin dashboard makes it really easy to keep track of my class schedule, memberships, payments and overall member activity. If you want to spend more time than ever before with your clients helping them achieve their goals, you need a system like this! The reporting section of the dashboard makes it effortless to monitor our performance: sales (by class, membership, course or even trainer), first time visits, bookings and attendances etc. This is great for identifying areas of the business that have room for growth. The app itself is so simple for our members to use. They can easily book their class or course and even pay for it straight through the app. If there's an update or news that I need to circulate fast, I can do it with the app, minus the hassle of calling up clients or wondering if they opened the email or not. These push notifications through the app are a great way to promote new classes or courses too. People see our messages on the home screen of their phone almost as soon as we send them and they can book in on the exact same platform. The perfect way to increase bookings and keep the momentum going! Not to mention, a great way to generate new leads. We can promote the app and encourage potential members to download it and get a taste of what we have to offer. Cons It would have been great if we found Glofox sooner! Review Source Response from ABC Fitness February 7, 2022 Hey Junior, Thank you for taking the time to leave us your feedback, it really means a lot! It's great to see that Glofox is helping your business on so many fronts. We look forward to continuing to support you in reaching your business goals. - The Glofox Team JA Joelle A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Satisfied Customer" August 25, 2021 5.0 Good customer service, good on-boarding, flexible during Covid-19 crisis Pros Reservation and payment - very easy to use Cons I find it expensive for a small studio. Reason for choosing ABC Glofox My daughter is responsible for the software and she found it very user friendly Review Source Response from ABC Fitness February 7, 2022 Hey Joelle, Thank you for taking your time to leave us a review! We're very happy to hear that Glofox is helping your business with reservations and payments. We look forward to continuing to support you in reaching your business goals. - The Glofox Team MM Mark M. Leisure, Travel & Tourism Used the software for: 6-12 months ### "Outstanding Product, Excellent Customer Service" July 8, 2016 5.0 I could not be happier. I have set up software for Fitness studios and gyms I have worked at and have used in my own studio when I setup, so I have experience with a lot of software in the fitness market. But Glofox has it all, and the customer service is brilliant. They offer apps for your clients to check-in and update their info, they offer engagement tools and detailed reports for me to run my business. It has everything we could ever want. The best part of the software is the regular and constant updates they are putting into it. They are ahead of the curve with what is needed to help grow my business and give me the tools I need to do that. Big thumbs up, great job team Glofox Pros I like pretty much everything. My members get a really modern app with a ton of features that allow them to manage their own schedule and not have to constantly contact me for bookings or payments. I get a lot of easy to use features that automate a lot of the repetitive tasks I have been doing, plus its really easy to see how your business is doing with the reporting tool. It also auto charges clients on a monthly basis so I don't have to chase payments. And their support team basically did all the setup for me walking me through everything. they are super helpful! Cons I like everything about it. I can't think of how they could improve it. Review Source Response from ABC Fitness July 21, 2016 Hi Mark, Thanks for taking the time to write a review. Delighted to hear that Glofox is all round the perfect solution for your business! It's been a pleasure working with you and the team. Yours in fitness, Timmy | Glofox Head of Support Barry D. Personal Trainer Used the software for: Less than 6 months ### "Fantastic service. Extremely happy with the product and my entire experience with the Glofox team." December 13, 2017 5.0 Pros From the moment I applied for the demo call, I was sure Glofox was the right option for me. The sales rep I spoke with was Ed, who asked me what my current problems were while running my business. Once I'd outlined them, he showed me how Glofox was able to help me manage everything, take the stress out of the admin end of things and help me free up more time to do what I do...train people. Once I chose to go ahead with the product, the customer success team were a great help in showing me how to use to app and dashboard to get the most out of it. They were always on hand to help with any questions that I had. My biggest barrier to going with a management software earlier was cost, and this was one of the big questions I had but once I started the process, it was a no-brainer. The software has already paid for itself by helping me keep track of memberships and reducing lost revenue. Review Source Response from ABC Fitness December 19, 2017 Hi Barry, thanks for sharing your positive experience with the team! Great to hear that your investment in Glofox has already paid for itself. We've really enjoyed learning about your business and we're excited to help you take it to the next level! Yours in fitness, Marko | Customer Success Manager SG Stefan G. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox User Review " May 20, 2023 4.0 Pros Still Building the membership system but it’s simplicity/easy of use so far Cons Feels very template-like. Which is fine, needs more options for layout \[Classes Trainers Facility\] Review Source SG Shantelle G. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great members app " August 3, 2022 5.0 My overall experience has been good. The transition from Mindbody was easy. Pros I like how user friendly the members app is. Its simple to use. The dashboard is easy to read. Inputting new classes and changing the schedule is simple. Cons the reports could be filtered into more depth. Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing ABC Glofox cost effective Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody had a complicated management system. Review Source MM Michael M. Business Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Horrible Experience. Would never recommend for anyone" February 17, 2023 1.0 Everything from start to finish with glofox is gets a zero star rating. Save yourself the headache and go elsewhere, not to mention that if you sign up there’s no way to get your money back. These people are absolute scam artists that tell you what you want to hear in the sales call and then when they don’t follow through steal your money. I would never trust anyone from this company, find another app that does everything this company does for literally a quarter of the price, that’s what I did. Still waiting to get my $700 back, I’m sure I won’t, since they’re a bunch of scammy losers who don’t know how to do business. To reiterate, DO NOT USE THIS APP! Overpriced with shoddy features and a non intuitive interface. Take your money elsewhere. Pros Glofox is non-intuitive and takes much longer to setup than other apps. I use Vagaro now, and they do everything I need an more for a 1/4 of the price. Cons There is nothing I liked about Glofox. If I could give them zero stars I would. Horrible customer service and when I requested a refund due to their false advertising during the initial sales call, I’m still waiting to hear from their “finance” team, which are clearly full of scam artists who don’t know how to conduct business. Review Source NK Noor K. Co-founder Sports Used the software for: 1-2 years ### "Highly recommended " May 11, 2023 5.0 Pros Love the ease of booking, ability to buy memberships and classes packages online without dealing with cash. Cons Hmmmmmmmm sometime it has some glitches. Review Source ST Sara T. Manager Sports Used the software for: Less than 6 months ### "Best decision to sign in for Glofox App" August 15, 2023 5.0 Pros When my meeting was with \[sensitive content hidden\] . He spent more than 45min to explain to me everything and answer all my questions. I found Glofox app so easy to use. And other team member from Glofox \[sensitive content hidden\] also very helpful , answer all my questions immediately. Cons Basically I can easily manage everything from registration to Finance Review Source NW Nancy W. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Glofox for the Win! The perfect solution for our fitness studio." August 23, 2016 5.0 Glofox makes it really easy for me to manage my business day in, day out! The dashboard is straightforward and simple to use, yet powerful enough to do everything I need it to. A great service and a great team of people behind it too! Pros \-The dashboard is a life saver when it comes to managing my business. I don't have to spend countless hours on admin! I couldn't even imagine going back to tracking bookings, attendances and payments manually. -Glofox designed an app completely tailored to my brand - so professional looking. A great way to make our studio stand out from the crowd. -They also designed a booking and payment portal that connects with my website and Facebook page, so members can decide where and when they want to book their next class or make their next purchase. A great user experience! -The reporting tool has most certainly helped me to make better decisions for the business as I can generate reports on our performance in the click of a button. Even if you're not tech savvy, it's super easy to navigate and understand. If I ever did have a question on some aspect of the product the support team are always available to answer questions. Cons Nothing! Review Source Response from ABC Fitness November 8, 2016 Hi Nancy, Thanks for taking the time to write a review of Glofox! We really appreciate it. It's great to hear such fantastic feedback. Be sure to get in touch if you have any questions whatsoever :) All the best, Glofox Support CM Christopher M. Owner Used the software for: 2+ years ### "Good product with set up help" November 26, 2018 5.0 Pros I like how they offer you the support on set up for 1.5 hours.. It makes my job easier for my clients that I refer over to get their POS software. Easily get your store up and running with some awesome features USA hours and 24/7 customer service which I have not had to use yet.. Cons Just my personal opinion I just hate to pay a monthly fee but for what you are getting in this package compared to others.. Must say the value is there Review Source Response from ABC Fitness August 20, 2019 Hi Christopher! Thank you for taking the time to share your positive experience with us. Great to hear that you're enjoying using our software and that you got such great support from the team. We're delighted that you feel you are getting value for money and we appreciate your point about the monthly fee however unfortunately that is how the plan currently stands! Looking forward to seeing your business grow with Glofox! Yours in wellness, The Glofox Team Argenis U. CEO Computer & Network Security Used the software for: I used a free trial ### "Improving efficiency and growth" July 11, 2023 4.0 I love being able to have everything in one place and not have to rely on multiple systems and tools to run my business. Pros This application allows me fluid communication with my clients, who can book classes, receive real-time updates and manage their payments easily and comfortably from their mobile devices. This has helped me strengthen relationships with my clients and improve member retention at my studio. Cons Sometimes I have experienced some technical difficulties, such as slow loading of the platform or failures in data synchronization. These problems don't happen often, they can be frustrating when I need to quickly access information or make changes to my schedule. Review Source PH Peter H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Set up" April 28, 2023 4.0 So far the experience has been great. Hoping to get launched asap with the help of the very knowledgeable team at glofox. Pros The s etup team have been amazing .Helping me through the process to get up and running asap. Cons The logo on the app store. Cannot justify the monthly charge. One students membership a month to have my logo on the app . This is potentially a deal breaker as branding is key. Bit not at the price of one students membership. Review Source TS Thanit S. Fitness Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Waist of time and money" April 11, 2022 1.0 We (franchise gym in Thailand) wanted a scheduling software for our gym to organize our work to all our employees. So we decided to give glofox a go. In the videocall we explained our problem and what we are looking for. Glofox employee guaranteed that they have solution for us and recommend the trial package (buy one month and get two month free for over 320 $ platinum package). The trial price was fair enough so we did the purchase. After two weeks of using glofox platinum we found out that the features we wanted was not available (like setup schedule time on mobile, instead this must be done on PC). We had another call with glofox and had been told to get a solution very soon. After couple weeks we still didnt hear anything, instead we receive a reply that glofox will terminate the software. So we asking for refund and they agreed, glofox wanted to inform our refund to their finance team. After two weeks of no update, we message glofox again, asking for our refund and have been told that they still didnt get any update from the finance team. Today another two weeks pass already without any reply but we still waiting for our refund. We have everything written on letter and email as proof. I our opinion this company is not professional about customer service at all and not recommend to cooperate with. Pros Nothing. The software is overrated. Not worth the money Cons Still nothing as the software is overrated and not worth the money. Review Source EG Ewa G. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Very satisfied!" September 30, 2022 5.0 overall I've been very satisfied with Glofox, and the glofox team have always been extremely helpful, during the onboarding process especially and when any issues arose. Pros I like the ease of booking and enabling payments via stripe. I like that the app has all the necessary features for any business size Cons credits are a bit confusing to users. they don't know where to find them Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) commercials, usability - glofox is a lot more user friendly Review Source LM Lisa M. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Problem after problem" September 24, 2020 3.0 Glofox promises a lot and delivers poorly. The customer suport is possibly the worst I have ever come across. Mostly automated, find your own answers etc. You e-mail a question and usually have to wait 24-48h depending on when you contacted them (if you are lucky to get an answer, at least 50% of my e-mails seem to go unanswered). They come back with questions for you to answer, which we do. Then we hear nothing back other than automated replies saying "Hi Lisa, Just following up on my previous email regarding..... As I haven't heard back from you we will close this case for now..." We really thought highly of Glofox until we started using it. Now, 2 months later, we are extremely disappointed. Pros Looks nice on the user side. Unfortunately that's all... Cons They promised great online class features with one click Zoom access etc straight from the app. That was pure lies. Features are old school where you receive the Zoom link in the booking e-mail (that ends up in the junk mail). The customer support was good while setting up, but once that was done all we get are automated replies that does no good what so ever other than frustrate the hell out of me and my crew. Payments are not coming through either and our clients are very frustrated. Reason for choosing ABC Glofox They promised great online class features with one click Zoom access Review Source Response from ABC Fitness February 26, 2021 Hello Lisa, thank you so much for taking the time to send us your feedback. We're so sorry to hear you've had a negative experience. We're constantly working to improve our features and products so we'll make sure to pass this feedback onto the relevant teams. Thank you - The Glofox Team GA Glenn A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "What is Customer Support? " December 15, 2020 4.0 I switched from Mindbody as I believed it was too complicated for a gym and glofox is definitely simpler to use. The downside is that Mindbody customer service was really efficient whereas Gloxfox's almost doesn't exist. It feels like there may be two people part time responding to questions and if they get to you in that week then you've kind of won the lotto for the week. :-( Pros I have found this software easy for our users. It has glitches at our end but the user interface seems to be simple and quite popular with our clients. Cons Customer Support is either terribly slow or sometimes non-existent. For the price we paid for this (over $6,000 for the year) I would expect some customer support but I often have to email 2 or 3 times over a series of days to get any response at all. Initial service was great but then once you're paid up they pretty much ghost you. Reason for choosing ABC Glofox Quick to respond to enquiries and sales on the phone were fast and responsive. Sadly once you have the product that responsiveness disappears. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Simpler to use for us and the user. Review Source Response from ABC Fitness February 26, 2021 Hey Glenn, thanks for the review and for taking the time to give us some feedback. We're constantly striving to offer exceptional customer service. We're sorry to hear you had a delay. We'll be sure to pass on this feedback to the relevant teams. - The Glofox Team Talk to a Capterra advisor for free and get results within 15 minutes.