# Page 6 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is ABC Glofox the right Fitness solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (349) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 126-150 of 349 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PD Paul D. Owner Biotechnology Used the software for: Less than 6 months ### "Avoid!" April 15, 2021 3.0 Absolutely god awful. Pros Nothing. Absolutely nothing. Cons I have avoided leaving this type of review for 3 months because I wanted to see out the transition from my old system and allow for expected teething issues. However, I’ve waited 3 months from a solution to a huge problem I am facing, in reality this system is awful. The bugs, the lack of customer support, the lack of clarity on the system itself, the difficulties migrating customers and payments. (It took 6 weeks and they still pay me on the wrong dates every month) it sent 160 emails to clients when it shouldn’t have, it takes payments from customers banks on the wrong date, it can’t send formatted emails without my business logo being squashed. Overall - absolutely not fit for purpose. The system is glitchy, the calendar takes 24 hours to update which is completely pointless for quick business changes. Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing ABC Glofox Based on the misinformation I was given. Review Source Response from ABC Fitness February 8, 2022 HI Paul, Thank you for your feedback and for continuing using glofox while we have worked towards improving your experience. We are sorry about your early experiences with glofox, but we are determined to continue creating a stronger product for you. Sincerely, Marko Gazic MS Melissa S. Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Boutique Studio - Glofox experience" November 25, 2019 5.0 Glofox are responsive and supportive to my business needs. The staff are excellent and extremely helpful and friendly. With my business recently expanding, I have been been offered very good clear guidance by my Account Manager. Pros Easy for clients to book classes via the studio app. Easy for instructors to register class participants. A pleasant experience using the Glofox dashboard. Cons Unable to message a class via the app if a teacher changes or the class is cancelled. Reason for choosing ABC Glofox They were enthusiastic and price competitive. Review Source Response from ABC Fitness December 2, 2019 Hi Melissa, Thank you for your feedback. We're delighted to hear that you're enjoying using our software to grow your business. We take customer feedback very seriously and will pass the areas for development you've mentioned to our product team. The Glofox Team MY Maryann Y. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So easy!" December 8, 2021 5.0 It's been great. Everyone has been friendly, supportive, and accessible. Once it's setup it really needs almost nothing from me. Pros I love how easy it was to setup from a backend standpoint. Clients also have an easy time using it which is a huge bonus. Cons I \*really\* wish there was an option to allow clients to enter a promo code or discount code at checkout. Alternatives considered [Wodify](https://www.capterra.com/p/159663/Wodify/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Friendliness of \[SENSITIVE CONTENT\] (sales) & Glofox team. Product also seamlessly integrated into website which was a huge deal. Review Source Response from ABC Fitness February 7, 2022 Hey Maryann, Thank you so much for taking the time to leave your feedback! We're so happy to hear that you are pleased with the Glofox team and that you're finding it so easy to use! We look forward to continuing to support you on your business journey. - The Glofox Team AE Alexandra E. Club Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy to have made the switch!" November 9, 2021 5.0 Great overall. Pros Very user-friendly and aesthetically pleasing, with all the features our customers have come to expect. Cons Limited integration with MailChimp. Would prefer more ability to customize the product to my business. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Unsatisfied with limitations of the ZenPlanner system. Review Source Response from ABC Fitness February 7, 2022 Hey Alexandra, Thanks for taking the time to leave a review, it really means a lot. We're so happy to hear that you have been pleased with your experience with Glofox so far! We look forward to continuing to support you and your business. - The Glofox Team IH Isaac H. Head Coach and Owner Sports Used the software for: 6-12 months ### "Great Platform" October 22, 2022 4.0 Pros I work alone, meaning I don't have someone to speak to customers on my behalf or someone to generate leads and convert them. Glofox has helped me have a bird's eye view of my client's and class performance. Cons The mobile app experience could use an upgrade, as well as some of the prompts on the client app that have copy that is misleading e.g. 'this event has passed' when a client tries to book a class too soon before a class. Review Source GK Glenn K. General Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Glofox is a critical part of our daily operations and we couldn't operate without it " May 10, 2017 5.0 Customer convenience is the biggest advantage. They can view, book and cancel without a messages or calls, back & forth ensuring our administration team don't end up spending their time with bookings and customer queries Pros It's extremely user friendly and has been simplified to ensure minimum amount of steps required in all customer aspects from booking classes to purchasing memberships. It allows customers to book in at any time of the day or night & allows us to have full transparency of who's attending each and every class. Cons Amendments to memberships are cumbersome and require alot of manual input. The new dashboard has excellent features however there were some nice parts of the old dashboard that have been lost which were very useful for our daily management information Review Source Response from ABC Fitness May 11, 2017 Hi Glenn, Thanks for sharing your positive feedback! We're working hard to make your day to day run even smoother in the long run. We have a tonne of new features in the pipeline, and we're also working on improvements to some older features that you mentioned. We'll be sure to let you know as soon as they're available - we can't wait for you to test them out! Yours in fitness, The Glofox Team SW Sam W. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Made sure my Business needs came first" May 25, 2019 4.0 Our review is a little different, as the Glofox software itself didn't end up meeting our business' needs based on our need for a dual membership system as we offer both fitness and nutrition coaching as separate products. Our review is more about the willingness of the Glofox team to work with us to try and find a solution...and continued to go out of their way to work with us on a transition to another software when we mutually agreed that it ended up not being the right fit. They didn't have to do that but stayed true to putting our business needs first which was great! Pros Layout was easy to navigate and looked very nice. Cons Functionality didn't end up meeting our needs. We need a dual membership system. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Response from ABC Fitness August 20, 2019 Hi Sam, Thanks for taking the time to share your experience with Glofox. It is unfortunate that we weren't a match for your business but we're delighted to hear that you would recommend us to other businesses that might be a better match for what we offer! Yours in fitness, The Glofox Team KF Karen F. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Glofox for Gym Users" August 16, 2018 4.0 Pros Easy to use Easy to set up classes, courses etc Easy to see all members in one place Communicate to all users Cons would like to see better reports For maybe there be an option to have like a clock in key ring or card for members to use when enter the gym and option to have this on tablet for members to check themselves into class, as a lot of time is wasted on this manually Review Source Response from ABC Fitness August 20, 2019 Hi Karen, Thanks for taking the time to share your positive experience with us. Delighted to hear that you are finding Glofox easy to use! We do try to meet the needs of all of our customers with regular updates to our reports and will be sure to pass it on to our product team. Looking forward to watching your business grow with Glofox! Yours in wellness, The Glofox Team JP Julie P. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Transformational " February 7, 2017 5.0 At the start of using Glofox I was a little apprehensive. There is a fair amount of effort to populate the data. The support I received at the start and ongoing has been exceptional. I feel fully supported by the Glofox team. In particular Stephen, who is absolutely amazing. The feedback we have been getting from our members has been amazing. Our members have completely embraced Glofox, it's intuitive and allows them to be self sufficient and not dependent on the gym for payments and bookings. Our team can spend time building relationships with our members instead of having to worry about paperwork, Par-Qs (all fully integrated), payment details, monthly subscriptions etc. The user experience on the App is great. The back end system for the gym has helped us understand our business and look at opportunities for growth. We can run quick and easy reports, and email all our registered members (over 1000 now!) in one click. It's saved so much time and effort. Glofox is an investment for your current business and future growth. I would strongly recommend Glofox for your gym. Pros The App Cons The web integration Review Source Response from ABC Fitness February 24, 2017 Hi Julie, thanks for the amazing review! We¿re delighted to hear that you¿ve found our support team super helpful. It¿s also great to hear that your members have completely embraced Glofox - I¿m sure they¿re delighted to be able to book and pay straight from their smartphone! Keep up the good work and If you have any questions, we¿re here to help. All the best, Glofox Support. DA Dan A. Owner, Head Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great!!! Friendly and unstressed. Gave me the confidence to follow my true path." August 16, 2017 5.0 Less Stress really. You can focus on your strengths and on your clients. Do not have to worry about transactions or being at two places at once. You get more than what you pay for. It helps you to also grow your business and expand in various ways all while keeping stress levels low. Pros How easy it really is. Structured so well, that all you have to do is fill in the blanks. I was actually surprised on some of the features because I would have never thought I would need certain things. So it added to my business plan and gave me more knowledge. The customer service is really great! I believe that is why I went with Glofox. I understand (like everything) that products will evolve and change. Glofox is aware that there may be things that will change, they know the product is great but not perfect. But they are always searching, learning from their clients, they listen and empower clients to have a forward and back dynamic so that they can make this software great and most importantly help people like me to focus on what I do best. Kudos to the support staff, working with you guys made life easy for me, all of you are sincere and genuine which made it easy for me to express and share my aspirations and philosophy with you guys, making this process very seamless and easy. Thank you and I look forward to continue working with you all. Review Source Response from ABC Fitness September 6, 2017 Hi Dan, Thanks for sharing your experience! We're delighted to hear that Glofox has helped you to follow your true path. Should you have any more feedback, feel free to send it to feedback@glofox.com. It has been a pleasure working with you! Yours in fitness, The Glofox Team BR Bill R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "GloFox Review " July 15, 2020 5.0 Excellent Pros Ease of use and implementation, very smooth Cons Some glitches that may occur periodically, not unlike any digital platform. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Better fit, not a fan of Mindbody as I had experience with it in the past Review Source Response from ABC Fitness July 27, 2020 Hi Bill, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team NO Nick O. Non Executive Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Business Critical" April 5, 2023 5.0 GloFox IMHO has been one of the single biggest things that has made our business scale by over 50% in 4 months. We now have a view and control over our business thanks to GloFox, without spending hours in Excel! Pros The view of members and what membership plan they are on is great, as too are the financial reports Cons Sadly we dont use GloFox to its full potential, but I would like to be able to customise reports and views in the sections I use!It would also be great if the exports were customisable so we could integrate with our other management products. Review Source PG Paul G. Boss Health, Wellness and Fitness Used the software for: Less than 6 months ### "Low quality" July 4, 2023 3.0 Were highly considering moving to a more functional syste Pros Glofox is nice to look at, and simple enough for staff Cons Glofox's functionality and intuition is very low. The system cant even send out an email for a cancelled class's. The only option to notify clientele is if they 1. have the app downloaded & 2 have push notifications turned on...... This blows my mind. How can a booking system not send out a direct message to notify clientele. This is one example of many. Reason for choosing ABC Glofox it appeared simple, yet robust, and visually appealing. The sales people made big promises that thus far have fallen short. Review Source JF James F. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox Review " January 7, 2021 5.0 The team at Glofox has been very good. They answer questions and take time to help you understand what to do. There is also constant new development happening within the program which makes it better each month. Pros The program is easy to use. Navigation and setup works well and simplifies my daily routine for running the business. The App is by far the best feature with this programming. It is easy to use and gives clients very direct access to classes and events that are happening within the facility. Cons The least liked feature is not being able to print contracts and having to sign up parents for accounts so there children can have their accounts active. This is also not a martial arts based software system, however it works well for my studio which also has fitness classes. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox The sales team at Glofox was great. They were not trying to push me into anything. They were patient and listened to what I was looking for in reagrds to how I run my business. Review Source Response from ABC Fitness February 26, 2021 Hey James, thanks so much for leaving a review and we appreciate the feedback. We'll make sure to pass on your suggestions to the relevant teams. Thanks again. - The Glofox Team SG Souad G. Director Health, Wellness and Fitness Used the software for: 2+ years ### "No regrets from me! 🙂" August 24, 2022 5.0 The customer team are always so friendly and happy to help. Pros I like how easy the software is to use. It’s very straight forward and I also like the features Cons Overall happy and don’t have any complaints. Reason for choosing ABC Glofox Price Review Source EB Ella B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So glad we made the switch to Glofox! " July 27, 2023 5.0 Pros For us, the price of the platinum level subscription plus fully branded app was what got us over the line. It is more affordable than other software. It is also much more user friendly for us as a studio, and for our clients. The web integration is also great. Can definitely see why everyone is using glofox! Cons Initially it was extremely hard to get in contact, and get a demo call. But once I received the right contact information, the process was very quick. Review Source DM Dina M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "I can't imagine why this is so highly rated!" March 2, 2017 1.0 I chose this option based on the reviews on this site but I can't imagine how it is so highly rated. I've had nothing but trouble with it--and I'm not a novice with this sort of thing. My very first credit card payment received was charged in Euros rather than dollars. The app and the desktop is glitchy at best and feels more like a beta version than a product ready for the masses. My clients have had terrible luck signing up or canceling their classes--the app consistently tells them the class has already passed even though it may be hours before the class time. My clients have lost confidence in the app and all but one have given up trying so I'm back to never knowing who is coming and having to be at my desk to check them in rather than on the floor overseeing their warm-ups with my assistant. The gym owner side of the app is useless. It crashes with every use--either on opening or when I try to navigate to any of the other pages. Last night, one of my clients purchased a package from the app for which they ended up with FOUR packages charged FOUR times to their credit card. I can't get out of this program fast enough!! Pros I like the idea of it. Their staff is very nice. Cons Nothing works as promised. Review Source Response from ABC Fitness May 24, 2017 Hi Dina Thank you for your review and your very honest feedback. I¿m really sorry about the experience you received as a Glofox customer. At the time you joined us, we had a complication with a server update, which unfortunately negatively impacted some of our clients. However, the successful update has now vastly improved our service speed and reliability for the future. We really wish you could have stuck around to see the improvement thereafter. I would like to assure you that this is not stereotypical of the Glofox experience and I am genuinely sorry that this occurred. Kind regards Anthony Director of Customer Experience HG Hannah G. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "More hassle than its worth " October 17, 2019 1.0 Just rubbish Pros We decided on this software because it had a number of features we thought would work well like book a buddy and it's integrations were really customisable for the site. Cons It actually doesn't live up to what it says it can do. Book a buddy is useless and integrations constantly glitch. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Payment systems Review Source Response from ABC Fitness November 8, 2019 Hi Hannah, Thank you for the review and feedback. I am sorry that you seem to have had such a poor experience with the platform. We are very keen to work with you to rectify these issues. A member of our team will have been in touch with you to organize a time to tackle the outlined issues. Best regards, The Glofox Team OM Ommar M. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Of the 6 options reviewed, Glofox was a CLEAR winner" March 2, 2023 5.0 From start to finish, everything was simple and just clicked with my business. Staff happier with a better software, members happier with more usability and I'm happier with better visibility into my business. Pros Ease of use, setup, migration, support, cost, reporting, functionality and usability from staff and client perspectives Cons Operating hours differ from my country, but not enough to deter selection. Reason for choosing ABC Glofox Ease of use, setup, migration, support, cost, reporting, functionality and usability from staff and client perspectives all better for me and my business Review Source NR Natalia R. Manager Sports Used the software for: 6-12 months ### "I love Glofox and can't live without it anymore. " September 5, 2017 5.0 I have more free time to spend with actual important things instead of spending my life managing my studio. My sales are improving and my students love the Glofox. Pros It's beautiful and save me a lot of time. I don't have enough words to describe how much it changed my life and my mental health. I used to live with Excel sheets and spend a lot of time booking students. Now I have more time free to talk with possible customers and to work on my studio marketing. The app is great and easy to use and there's a lot of great things. I love the push up notifications, the waiting list, the store. Definately a great choice. Cons The app is great but we know how technology works, and yes there's some glitches. The desktop version very ugly what surprises me after their beautiful app. And no admin app, using your own app with your admin account you'll have access to some admin functions, a few. Review Source Response from ABC Fitness September 6, 2017 Hi Natalia, Thanks for sharing a review of Glofox! It's great to hear of the mental clarity you've achieved from the transition from spreadsheets to software. You'll be delighted to hear that we have a new Web Portal design coming very soon - so watch this space! All the best, The Glofox Team KO Katie O. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy customer " February 1, 2024 5.0 Pros Ease of use User friendly Payouts section Cons Can’t make a week off inputted to calander have to just delete or hide calander Review Source stephan B. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Review " November 22, 2023 5.0 Went well, like I said don’t have any experience with the actual product. But looks cool and \[sensitive content hidden\] was awesome Pros Ease of carrying data, payments and booking classes Cons Don’t know yet , still have t set it up and started using it Review Source David T. Managing Partner Sports Used the software for: Less than 6 months ### "very happy!" February 6, 2017 5.0 I recently switched from another well known membership software that is sold as the one of the leading membership and payment processing companies out there. They were expensive, poor technical support, poor customer usability and overall not a great product. I luckily stumbled upon Glofox and our Gym is all round happy and excited to use Glofox. Their support and customer service is second to none, the app is getting great feedback from our clients, our staff find it simple and functionality is great. Gym operations is a lot easier under Glofox now. It was a great business decision switching over to Glofox. Switch over was painless as well with great support along the way. Pros Easy to use, great customer service and support, great design throughout the app Cons none Review Source Response from ABC Fitness February 24, 2017 Hi David, fantastic to hear that you found a software that meets your every need! There are too many complex, inflexible systems on the market today. Our goal really is to take the pain out of fitness business management - it¿s as simple as that! Keep up the great work! All the best, Glofox Support. PN Peggy N. owner/instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Using Glofox as a small Studio" March 31, 2021 4.0 Overall, I like the product. I am hoping that another month from now we will just be coasting a long easily and I won't be fielding questions or problems from the students. Pros I like the separation of Virtual and in studio classes. Students find it easy to sign in. I did find the onboarding proccess stressful and and at times confussing. Cons I wish it was easier to track student payments along side of their class participation. I don't really understand this whole class credit thing. Is a credit a class? I think the credits just confuse people. Review Source Response from ABC Fitness April 8, 2021 Hello Peggy, thanks so much for taking the time to leave us a review. We're happy to hear you like having an option to offer a hybrid of online and onsite classes, we hope this feature makes it easier for you to grow and nurture your client base. We're also grateful for your feedback on our onboarding experience. If there was something in particular that you found confusing, please do reach out and let us know so we can improve our process going forward. If you need additional support, we have a ton of useful content over on our Knowledge Base: https://support.glofox.com/ Thanks again -The Glofox Team AE Andreas E. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Happy with Glofox" September 7, 2022 5.0 Overall glofox has been great. The cusomer service is a great strength they have and I would recommend. Pros Manages the gym booking system and payments with ease. Great customer support. Cons Some trouble shooting at beginning, some glitches in softwere but usually get ironed out. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.