# Page 7 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is ABC Glofox the right Club Management solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (356) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of ABC Glofox ## Showing most helpful reviews Showing 151-175 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Katie O. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy customer " February 1, 2024 5.0 Pros Ease of use User friendly Payouts section Cons Can’t make a week off inputted to calander have to just delete or hide calander Review Source stephan B. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Review " November 22, 2023 5.0 Went well, like I said don’t have any experience with the actual product. But looks cool and \[sensitive content hidden\] was awesome Pros Ease of carrying data, payments and booking classes Cons Don’t know yet , still have t set it up and started using it Review Source David T. Managing Partner Sports Used the software for: Less than 6 months ### "very happy!" February 6, 2017 5.0 I recently switched from another well known membership software that is sold as the one of the leading membership and payment processing companies out there. They were expensive, poor technical support, poor customer usability and overall not a great product. I luckily stumbled upon Glofox and our Gym is all round happy and excited to use Glofox. Their support and customer service is second to none, the app is getting great feedback from our clients, our staff find it simple and functionality is great. Gym operations is a lot easier under Glofox now. It was a great business decision switching over to Glofox. Switch over was painless as well with great support along the way. Pros Easy to use, great customer service and support, great design throughout the app Cons none Review Source Response from ABC Fitness February 24, 2017 Hi David, fantastic to hear that you found a software that meets your every need! There are too many complex, inflexible systems on the market today. Our goal really is to take the pain out of fitness business management - it¿s as simple as that! Keep up the great work! All the best, Glofox Support. PN Peggy N. owner/instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Using Glofox as a small Studio" March 31, 2021 4.0 Overall, I like the product. I am hoping that another month from now we will just be coasting a long easily and I won't be fielding questions or problems from the students. Pros I like the separation of Virtual and in studio classes. Students find it easy to sign in. I did find the onboarding proccess stressful and and at times confussing. Cons I wish it was easier to track student payments along side of their class participation. I don't really understand this whole class credit thing. Is a credit a class? I think the credits just confuse people. Review Source Response from ABC Fitness April 8, 2021 Hello Peggy, thanks so much for taking the time to leave us a review. We're happy to hear you like having an option to offer a hybrid of online and onsite classes, we hope this feature makes it easier for you to grow and nurture your client base. We're also grateful for your feedback on our onboarding experience. If there was something in particular that you found confusing, please do reach out and let us know so we can improve our process going forward. If you need additional support, we have a ton of useful content over on our Knowledge Base: https://support.glofox.com/ Thanks again -The Glofox Team AE Andreas E. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Happy with Glofox" September 7, 2022 5.0 Overall glofox has been great. The cusomer service is a great strength they have and I would recommend. Pros Manages the gym booking system and payments with ease. Great customer support. Cons Some trouble shooting at beginning, some glitches in softwere but usually get ironed out. Review Source NG Nathan G. Consultant Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product & support team " December 17, 2019 4.0 Happy with the new features that have been released over last few months. The support team have improved on quality of feedback and time it takes to resolve issues. Pros Simple to navigate and use as both as consumer & customer. Cons Reporting function on retention of members and cancellations. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Competitive pricing and perfect fit for business growth. Review Source Response from ABC Fitness February 7, 2022 Hey Nathan, Thank you so much for taking the time to leave us your feedback! We're happy to hear that you find Glofox easy to use and that it's helping your business. We look forward to continuing to support you in reaching your business goals. - The Glofox Team NR Nina R. Used the software for: Less than 6 months ### "Don't believe the hype!" March 14, 2017 1.0 This is the worst software and customer service I have ever experienced. I'm about to launch a new yoga business and spent about two weeks setting all my classes up. In this period there were quite a few issues where the software just didn't work properly or I could see bits of code popping up. Once i finally thought everything was ready to go - I emailed around 300 people who had been waiting to book classes and was immediately inundated with emails from customers saying they couldn't book classes or even sign up. There was no urgency at all from customer support to try and fix the problem and they didn't even seem to know what was going on. Not a good first impression when you're starting a new business. They'd also set my account to receive Euros for some reason so I ended up being paid less than I was supposed by the small amount of people who had somehow managed to buy classes. The sales team are very nice and charming (for obvious reasons) but the customer/technical support who you deal with day to day is so bad - they take days to get back to you or just don't reply at all. Managed to get the subscription fee (but not the difference i'm owed from my account being set to Euros) refunded but there was literally no apology for how much they'd inconvenienced me. All I got was a "..sorry it didn't work out for you". I never leave reviews for anything but this was such a bad experience compared to the apparent 5 star ratings they're receiving I felt I had to leave a genuine experience of what Glofox is actually like for business owners. Review Source Response from ABC Fitness May 24, 2017 Hi Nina Thank you for your review and your very honest feedback. I¿m really sorry about the experience you received during the four weeks you were with Glofox in Feb / March 2017. At this time, we had a complication with a server update, which unfortunately negatively impacted some of our clients. However, the successful update has now vastly improved our service speed and reliability for the future. We really wish you could have stuck around to see the improvement thereafter. I would like to assure you that this is not stereotypical of the Glofox experience and I am genuinely sorry that this occurred at such a crucial time for your new business. Kind regards Anthony Director of Customer Experience CC Carla C. Yoga Studio Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "A newer company that has the ability to dominate this industry. " May 2, 2017 5.0 My book keeping was on pen and paper before I implemented Glofox. Therefore, we had a huge honour system as far as client payment. Our revenue has increased by a substantial amount simply by having Glofox remind staff and clients when their next payment is due. In addition, Glofox has literally shaved about 2-hours off of my workday. Saving time and money is enough of a benefit for me! Pros The customer service is beyond what I have ever experienced with any company before. Ever. The software itself looks very clean and professional, moreso than the competition, and that professional image is extremely important to me. Ease of use for my clientele is paramount and they have nailed that. The app that we received is our own branding. It's not a Glofox app, it's a Vernon Yoga app. I like that. And it does more than the industry standard. I like being innovative and Glofox allows me to be ahead of my competition. Cons Glofox doesn't yet have a system designed for families to all be one one Member account (but their competition doesn't either). Also, Glofox doesn't yet have employee management capabilities or loyalty programs, but I believe it's on their to-do list. They are well worth the wait. Review Source Response from ABC Fitness May 11, 2017 Hi Carla, Huge congratulation on making the switch from pen and paper to software! It's great to see your studio saving more time and money than ever before. We appreciate the feedback too - those features are indeed on our roadmap. We'll be sure to update you as soon as they become available! Yours in fitness, The Glofox Team TD Tiffany D. Bootcamp owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox admin review " September 27, 2019 4.0 I’d give it a B+. The support follow up really lacks. Pros It’s simple and user friendly. It has streamlined my calendar and client bookings to have them online. Cons It’s very challenging to follow the revenue reports and be able to know which client purchase is associated with the statement. It would be helpful if it was labeled by client/user name. There are also a few glitches with the software that I’ve mentioned to support but there hasn’t been a resolution. For example, when my clients import their class to their phone calendar the business address shows up, not the class location address. This has caused a lot of confusion with my clients. The timeline from purchase to direct deposit is also not consistent. Some times it takes 2 days, sometimes 5, that makes accounting difficult. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Pricing and simplicity. I have 100 clients, not 1,000. Review Source Response from ABC Fitness October 25, 2019 Hi Tiffany, Thanks for your feedback. We are happy to hear that you're enjoying using Glofox. We take customer feedback very seriously and will be sure to pass it on to our product team. The Glofox Team JT Jeremy T. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "TTS Review" August 11, 2021 4.0 Not a terrible experience, but lots of features not available for where we need to be with our business moving forward Pros Member App is awesome! Love that I have the ability to brand my app. Cons Not as many features as other products in the industry, Review Source Response from ABC Fitness February 7, 2022 Hey Jeremy, Thank you so much for taking the time to leave a review! We're very happy to hear that Glofox is helping your business and that you're enjoying the member app. We look forward to continuing to support you on your business journey. - The Glofox Team JT Jackie T. Personal Assistant Entertainment Used the software for: Less than 6 months ### "Not recommended" February 5, 2019 1.0 Our studio has been using Glofox for the past 3 months. Since day one, we have experienced a lot of technical issues in both the app and the software, from customers who are not able to book in the app, payment issue on courses, unable to use the soft opening promo, erroneously reporting transactions, and other issues that affected not just our operations, but also our reputation as a new business. We trusted Glofox to solve the issues within an acceptable timeframe but we were surprised to know that they do not have Service Level Commitments. Their turnaround time to solve issues could take weeks and months and issues are left unresolved, which is very much unacceptable, especially when you are managing a business. Glofox caters to a lot of serviced based industries and customer service is inevitable, but Glofox has the worst customer service ever! They do not respond to emails, and the majority of the time, the response you will get is, ‘your concern has been passes on to another department for further investigation.’ This further investigation literally takes forever with no response, and you will never hear the status from Glofox unless you make a follow up. We have email evidences that show how incompetent Glofox is as a company. WE DO NOT RECOMMEND Glofox for other businesses. Pros At this point, we are not able to say anything positive about Glofox. Cons Glofox has the worst customer service and they do not attend to their client's needs. Review Source Response from ABC Fitness February 8, 2022 Hi Jackie, Thank you for your feedback, and we apologize for the experience you had while with Glofox. We have listened to feedback from customers like yourself and have invested greatly in improving our support as well as the stability in the product. Sincerely, Marko Gazic TP Tyler P. Sales Support Manager Sports Used the software for: 6-12 months ### "Great Product! Can add a few features" September 27, 2019 5.0 Rocky in the beginning on boarding but have been great since. Pros Syncing payments with bookings has helped us out tremendously Cons Some functionality needs to improve. Access to our stripe account. Holiday blocking features. Editing our custom app Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Reviews were better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Couldn’t sync everything up Review Source Response from ABC Fitness October 25, 2019 Hi Tyler, Thanks for your feedback. We are happy to hear that Glofox has been helping you to grow your business. We take customer feedback very seriously and will be sure to pass it on to our product team. The Glofox Team KB Kendra B. owner Cosmetics Used the software for: 6-12 months ### "Best Partner" November 14, 2022 5.0 Pros I’ve been using this app for almost 1 year. I’m definitely a believer! I am a fitness instructor and have been looking for something to help me manage my classes online. I looked at a few different online booking apps and glofox was the best. I saw the potential for this app and decided to give it a try. I can’t believe how easy it was to use. I was able to create my classes and set up my student Cons ıt's ok completely. I didn't have any bad experience. Review Source MO Margueritte O. Glofox Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly with great support " September 20, 2022 5.0 My overall experience has been very positive, in terms of working with both our members/ staff as weel as the Glofox Support team. Pros Set up and daily use is very easy. Seeing new leads or sign ups is great for me to follow up on. The app (members and pro) makes it very user friendly for both members and staff. Cons To update the photo of a trainer you need to change it in the manage tab as changes in the calender tab don't change staff photos. Once you know this its fine Review Source OK Olivia K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Review" October 27, 2022 5.0 First class Pros Its simple and everyone is so helpful. You have people behind the emails and phones and thats key Cons sometimes i dont know how to use it but thats a simple fix Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox Cillian Murphy was excellent and still is Review Source TO Tara O. Gym Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "great service by \[sensitive content hidden\]" September 29, 2023 5.0 I have just done the sales call & everything was explained so well y \[sensitive content hidden\] , he made sure I understood what was involved & was very friendly Pros Everything I needed was included and more Cons I have not fully seen the system to dislike anything Alternatives considered [LegitFit](https://www.capterra.com/p/190526/LegitFit/)[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Reason for choosing ABC Glofox I use ABC for online clients so for it to be integrated is a big help for me Review Source JI James I. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Glofox Review from E-Motion Fitness Hub " February 9, 2020 5.0 Great for taking member Subscriptions, signing waivers and easy to book classes. Pros User friendly and well presented and it Integrates well with the WIX website. Cons The Courses don't appear on the Calendar of the Staff App. Alternatives considered [Bettermode](https://www.capterra.com/p/178753/Bettermode/)[Wodify](https://www.capterra.com/p/159663/Wodify/)[ClubRight](https://www.capterra.com/p/160550/Club-Right/) Reason for choosing ABC Glofox The others seemed inferior. Review Source Response from ABC Fitness February 14, 2020 Hi James, Thanks for taking the time to leave your feedback. We are happy to hear that Glofox has helped you to grow and manage your business. Thank you for the feedback also on the staff app. We'll be sure to pass this on to the product team! Yours in fitness, The Glofox Team FP Frank P. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Build strong gym foundation " June 15, 2023 5.0 Amazing and smooth. Helped me dominate in the industry. Pros The tool that let me run legitimate business Cons I Haven’t found anything negative so far Reason for choosing ABC Glofox Specific Tools for PT Review Source Chang Z. Co-founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Top tier customer service and support" July 31, 2019 5.0 Not all software are perfect. As we try to stand out amongst the rest, the software might not be able to keep up. However, Glofox has the best customer support I have ever experienced for an online tool. Write in a question, and they will reply within the hour, regardless of the timezones. Glofox does not have all the features that I want. However, they are constantly upgrading their features which I appreciate. Pros Polite, professional and very prompt customer service. Cons Laggy at times especially during peak time. Reason for choosing ABC Glofox Website look, fast scheduling of calls and briefing. Review Source Response from ABC Fitness August 20, 2019 Hi Zhao Hong! Thanks for sharing your positive experience with Glofox! We're delighted to hear that Glofox Customer Support has helped you on your journey! Thank you for the valuable feedback. We try to meet the needs of all of our customers with regular updates and will be sure to pass it on to our product team! Yours in fitness, The Glofox Team FR Felipe R. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Really Good Booking System " January 9, 2023 5.0 Pros The system just works great in It's purpose. Easy to use and fast. Cons Vídeo content area in the user app only let you embed youtube videos. Review Source MS Marty S. Fitness Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox service is superior!" December 5, 2022 4.0 The staff I have worked with has been outstanding. \[SENSITIVE CONTENT\] are wonderful, patient people and really know their product. Pros The mobility of the software and allowing trainers and staff to see the schedule and work from their phones is great. Clients really like the ease of use over the other brand we had. Cons Wish client reminders for upcoming payments due would be included. Being able to report on certain membership types is a little more complex than I would like. Reason for choosing ABC Glofox Service, Review Source JN Jo-Ann N. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "One of the best studio investments I've made! " October 18, 2016 5.0 Glofox is a wonderful system that has helped me in a number of ways to run my studio in an easy, organised fashion. I was hesitant at the start to change my ways, but a year in, it only gets better. Pros It organises members, keeps them in constant contact, promotes the studio, sells products, is highly efficient and easy to use. Not only that, there is a great help service which has been available to answer all sorts of mundane questions from me! At all sorts of hours might I add. I'm not the best on computers so this in itself was super helpful. It didn't take me long at all to get the hang of working the system. It is by far one of the best studio investments I've made to date. Cons None! Review Source Response from ABC Fitness November 8, 2016 Hi Jo Ann, Thanks for a writing a review for us! We appreciate you taking the time. We'll always be here to help no matter what the question, or the time! Keep up the great work. All the best, Timmy Head of Support SH Sarah H. Owner Used the software for: Less than 6 months ### "More WODs, Less Admin! A++" May 26, 2017 5.0 Pros Crossfit is all about community and making our athletes feel welcome. Having to ask athletes for their due payments at every session was completely ruining our vibe. The payments aspect of Glofox not only saves me so much time, but I'm no longer losing money because I want to avoid an awkward conversation. Everything is automated. Athletes book in for their WOD through the app, pay through the app and I can easily track all of these details in my Glofox dashboard. Recurring memberships mean I don't have to do anything - ANYTHING. It's so simple, makes such a huge difference to our revenue each month and gives me back a bit of sanity! Before Glofox my box was run on pen and paper. Not organised and definitely not scalable. If I ever wanted to expand the business I'd need to get my processes together. And that's what I did. When I realized how much money I was actually losing from my pen and paper approach, my decision was made. The support team were superstars getting me up and running! So happy to help. They have an online knowledge base too that has quick how to articles and videos - so helpful! Review Source Response from ABC Fitness September 6, 2017 Hi Sarah, Thanks for taking the time to write a review of Glofox! We're delighted to see you saving more time and money each day. You've been a pleasure to work with and we look forward to a long relationship! All the best, The Glofox Team JP Jacob P. Receration Associate Recreational Facilities and Services Used the software for: Less than 6 months ### "Glofox's software is easy to use and their customer service is second to none." August 24, 2017 5.0 The Glofox app has taken our gym to the next level. We really needed a way to connect with our members in an effective way as well as concentrate our information into an easy to access forum. Glofox has enabled us to do that in a far more cost effective way than having a custom-designed app from a non-specialized software company. Since they focus on gym owners and operators, they offer you solutions that you might not even realize that you have yet and walk with you through each step of the process. I would recommend their services to anyone who wants to grow their client base, have less overhead and automate their administrative and scheduling processes. Pros When we were in the exploratory stage trying to find the right software for our gym, we sought to find a product that was cost effective, user-friendly, adaptable, and came with responsive support. We couldn't be more pleased with the ways that Glofox has delivered on those categories and exceeded our expectations. Cons I'm not sure we have had enough time with it to find any faults for the applications that we'd like to use it for. The only drawbacks I could foresee would have to do with adapting a service within the app to meet a unique need we have as a Recreation Ministry. I'm confident that we would receive support to assist us in meeting that need though. Review Source Response from ABC Fitness September 6, 2017 Hi Jacob, Thanks for sharing your experience! It's been a pleasure working with you and the team at Dawson Recreation Ministry. Yours in fitness, The Glofox Team Ronnie W. Used the software for: 1-2 years ### "The Perfect App!" April 5, 2016 5.0 This app was exactly what I was looking for. Especially for teaching a number of classes in different locations. Now my clients just purchase their membership through our app and book in to class at any location without having to wait to see if there's space. Push notifications are a great feature it's fast and direct. I've never had any issues with the app or the glofox team who have a great customer service team. Simply put ... this app is brilliant. Pros Collecting membership without having a complicated structure in place. Review Source Response from ABC Fitness February 7, 2022 Hey Ronnie, Thank you for leaving a review! We are happy to hear that Glofox is helping your business and that you are enjoying the app. We look forward to continuing to support you on your business journey. - The Glofox Team Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Dance Studio](https://www.capterra.com/dance-studio-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.