# Page 9 | ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ABC Glofox the right Fitness solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136861/Glofox/reviews

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ABC Glofox

4.4 (349)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of ABC Glofox

## Showing most helpful reviews

Showing 201-225 of 349 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CA

Claire A.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "It's made my life easier and my clients love it! "

November 21, 2016

5.0

After doing a whole lot of research I came across Glofox. I have been signed up with them for a year now and to be honest I've not looked back.The software does everything I need and more. Customer support is 100% and that has been consistent throughout the year. They have always been friendly, patience and very helpful, for that alone I would recommend them. I love using the software but what is better is my clients love the app. I was redesigning my website and thought it was a novelty, but actually it has been much more than that. I am very happy with Glofox and would highly recommended them.

Pros

It's easy to use, clients are really impressed with the app. Its cuts down on admin so saves me time. I can now reach everyone with push notifications and clients can be responsible for their own classes which again saves me a number of emails and calls.

Cons

I would use the shop if there was a shipping option. To allow therapists to be able to access their part of the app to adjust their personal schedule.

Review Source

Response from ABC Fitness

February 7, 2022

Hey Claire, Thank you for taking the time to leave us your feedback! We're happy to hear that you and your clients are enjoying the app and that Glofox is helping your business. We look forward to continuing to support you on your business journey. - The Glofox Team

JC

Jennifer C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Customer Service! "

October 9, 2023

5.0

I have had problems around scheduling, double-booking and always being on the clock .

Pros

Customer Service is amazing. The dashboard is very easy to use and pretty intuitive.

Cons

I haven't found anything yet. I am hoping that I can translate it into French.

Reason for choosing ABC Glofox

I heard it was the best in online reviews and seemed to give me what I was looking for.

Review Source

DM

Dan M.  
Founder  
Sports  
Used the software for: 1-2 years

### "Great product! "

August 15, 2022

5.0

Pros

The membership management features, the reports and the automated payment are very usefull

Cons

The price is a bit of a stretch for us, however we feel that it is worthy.

Review Source

KB

Kent B.  
Recreation Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Ease of use & Customer Support"

February 3, 2021

5.0

With the website integration and branded app, we will be able to communicate and engage our members for a better experience.

Pros

We were looking to change our gym management software and after a Zoom call going over their platform, I knew Glofox was just what we needed! The onboarding process has been very easy to go through as we integrate this new software to manage the day-to-day operations. The clean and simple interface makes it super easy to navigate. Glofox has everything we need to be successful from selling memberships to class scheduling and having our own branded app for clients to access. Customer Service has been very helpful during this transition!

Cons

Being that we just switched over to Glofox, I have not come across anything that makes me second guess changing gym management software.

Review Source

Response from ABC Fitness

February 26, 2021

Thanks for leaving a review Kent. We're delighted to have you join us. We really hope you enjoy using our products. -The Glofox Team

JS

Jivana S.  
Pilates Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The Collective Club review "

August 18, 2023

5.0

Very easy to navigate and learn. We are happy with the product so far.

Pros

The straight forward layout - easy interaction

Cons

So far there is nothing to dislike. It has been easy and straight forward to use.

Review Source

VC

Val C.  
Club Manager  
  
Used the software for:

### "Zappy the way forward in digital marketing"

February 19, 2015

5.0

We have been with Zappy now just over seven months and our results have been amazing. Up to date software which is so easy to use. From the development stage to the ongoing support has been amazing and i can't recommend them enough if you ever considered availing of Zappy's services. They know exactly what each customer wants and designed our app to our specific needs. Their customer service is some of the best i have ever come across and i have had them returning my calls late on Saturday afternoons before. I can now reach nearly 700 of our members within seconds thanks to Zappy and our well designed app. Keep up the good work!!

Review Source

Response from ABC Fitness

April 5, 2016

Hi Val, Delighted to hear you're getting on so well with the software and app! It's fantastic to see you reaching your entire member base from the click of a button. We have new features in development for release in 2016 which we know you'll love: DASHBOARD A new Dashboard with weekly and monthly calendar views, enhanced point of sale, quicker loading time, improved ease of use and enhanced reporting configurations. COMMUNITY BUILDING Enhanced push notification filters including the ability to target by class attendance, activity and membership type. Also, the launch of a 'community' feature enabling members and or trainers to message each other via your Glofox App. Workout tracking is also in the pipeline. MANAGEMENT & ACCOUNTING The development of an Admin and Trainer app so that you can manage your business directly from your mobile phone. CHECK IN Via a "Check in Kiosk" or an "In App barcode" or key tag. We'll keep you updated on the launch!

JG

Juan G.  
Supervisor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Gym admin software made easy"

August 2, 2019

5.0

We fell in love with the product through their amazing customer support...the product itself is also quite easy to work with.

Pros

Customer service is by far my absolute favorite feature from the whole GLOFOX experience...we work with Niamh and she is absolutely the best at following up on questions, explaining all the features and offering the best solutions to our specific situation.

Cons

We are still working on issues regarding the proper translations of the software to Spanish

Reason for choosing ABC Glofox

It is by far the most easy to use software and their customer service is out of this world

Review Source

Response from ABC Fitness

August 20, 2019

Hi Juan! Thanks for sharing your positive experience with Glofox. We are delighted to hear that you've had such a positive experience with us and we will be sure to pass this great feedback on to Niamh! Looking forward to seeing your business grow and succeed with Glofox! Yours in fitness, The Glofox Team.

HV

Hoa V.  
Vice President  
Sports  
Used the software for: 1-2 years

### "Glofox Review"

April 30, 2019

5.0

Pros

Easy to learn and to keep track of classes and members.

Cons

So technical problems every now and then like pictures are not uploading

Review Source

Response from ABC Fitness

August 20, 2019

Hi Hoa! Thanks for sharing your positive experience with Glofox! We're delighted to hear that you are finding Glofox easy to use and working for your studio! Thank you for the valuable feedback. We will be sure to pass this on to our product team! Yours in fitness, The Glofox Team

JB

Jon B.  
President  
Hospitality  
Used the software for: Less than 6 months

### "Excellent support and customized app- they overdelivered and with a very tight timeline"

May 26, 2017

5.0

Club membership booking and billing/organization and app

Pros

Turn-key, intuitive to work with, And, the team then customized when I need it for the software to align better with our club terminology. You can have great software and then bad support and the whole thing goes south- glopfox is exactly the opposite. The software platform is great but then add a team that executes under a tight timeline- big win and valuable software/partner! Thanks to the customer service team, thank you design team, and the app team you're the best !!! I highly recommend you to anyone!

Cons

No cons really...enhancements? Maybe develope a Quickbooks interface so all sales can import into Quickbooks. Also, maybe add an auto crop feature for picture imports.

Review Source

Response from ABC Fitness

September 6, 2017

Hi Jon, Thanks for taking the time to share your experience with Glofox! It's great to hear that Glofox exceeded your expectations and that you're finding our support team very helpful. We appreciate your recommendations in terms of enhancements too - We'll be sure to pass these to our development team. Should you have any questions, you know where to find us! All the best, Karen

CM

Chris M.  
Business Development Manager  
  
Used the software for:

### "App and Website for Leisure Facility, "

August 10, 2015

4.0

I have found the App exceptionally easy to administrate and even more importantly it is simple to download and function from our members point of view which is key, we have integrated this into the website now and can drive traffic and sales through these platforms 24/7 which is something that we previously could not offer. Of course we want to keep kicking on from here so we look forward to updates as they happen. With a smooth launch without any technical issues we are delighted with our choice and the service we have received from day one. Chris Melia, Business Development Manager.

Review Source

Response from ABC Fitness

February 4, 2016

Chris, thanks for the great review. We appreciate you taking the time! We're delighted to see the success you've achieved by driving traffic through your website and mobile app! We have some great new features in development for release in 2016: DASHBOARD A new Dashboard with weekly and monthly calendar views, enhanced point of sale, quicker loading time, improved ease of use and enhanced reporting configurations. COMMUNITY BUILDING Enhanced push notification filters including the ability to target by class attendance, activity and membership type. Also, the launch of a 'community' feature enabling members and or trainers to message each other via your Glofox App. Workout tracking is also in the pipeline. MANAGEMENT & ACCOUNTING The development of an Admin and Trainer app so that you can manage your business directly from your mobile phone. CHECK IN Via a "Check in Kiosk" or an "In App barcode" or key tag. We'll keep you updated on the launch!

MH

Murtaza H.  
Founder  
Sports  
Used the software for: Less than 6 months

### "What a scam of a company"

August 26, 2021

1.0

Pros

User interface is better than mind body.

Cons

The software is very buggy and not customizable. So we decided to stop using it. I pinged support on Jul 31st to request cancellation and they assured me our subscription was cancelled. And then like clock work, on our next billing cycle we were charged $1400. I've been trying to call / email their support but they keep saying we've passed on to the right department but nothing happens.

Review Source

Response from ABC Fitness

February 8, 2022

Hi Murtaza, Thank you for your honest feedback, and we are sorry that we could not support your experience with glofox better. Your refund was processed. We take your feedback seriously, and are continually improving the stability of our software. Sincerely, Marko Gazic

TM

Tricia M.  
Owner & trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So easy to use for both myself and my clients , thumbs up "

October 24, 2016

5.0

I'm not very good with technical stuff so didn't think an app would be good for me , might give more stress than it's worth I was wrong , its fool proof ( example ME ) All my clients tell me how good and easy it is to use , is be lost without it now , 90% of my customers use it to book with me and I can see how classes are doing for the week ahead Payments go through very speedy from customers . Can't fault it , wouldn't have a business without it now

Pros

Easy use

Cons

Payments don't reach my bank until the following week but I don't think that's Glofox fault

Review Source

Response from ABC Fitness

November 8, 2016

Hi Tricia, Thanks for the great recommendation! It's fantastic to hear that such a high percentage of your clients are making the most of the app for bookings! Keep up the good work and do let us know if you have any questions. All the best, Timmy, Glofox Support

WT

Wesley T.  
N/A  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "6 weeks later I had to cancel it because it couldn't do what they said it would. "

August 23, 2017

1.0

None. I purchased it based on reviews from this site and talking to the sales person at glofox. I told him the basic functions I needed the software for and he said it would be a good fit. After working 6-7 weeks and customizing the software, we found it wouldn't work for us the day before I was going live. The support staff during U.S.A. based time zones get really sparse in the afternoon and evenings. Its difficult to get help after 2 pm CST.

Pros

It has a very clean look and feel. Once you learn the set up process it's easy to duplicate its basic functions.

Cons

It will not let people enroll online after a course starts. It shows "unavailable" to prospective clients even if there are available spots to fill. It does allow the software administrator to add but not customers who look online. The software does not allow you enroll a student into a class and stay in that class every week until you remove them. You have to drop in or add yourself each week.

Review Source

Response from ABC Fitness

August 25, 2017

Hi Wesley. Thank you for your honest feedback and review. From all of us here at Glofox, we can only hold our hands up, apologise and say that we got this one very wrong. We should have pointed out a lot earlier that our product, at present, is not the right fit for your business and is missing some key features that you need. Our product caters for the Gym and Studio market and is not suited to businesses that require continuos enrolment for kids classes. As a company, we can only learn from this experience and vow to do better next time. We wish you and your business all the best in the future and thanks for being so understanding!

JW

Juliette W.  
Group Marketing Executive  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "GloFox Review"

December 11, 2019

4.0

Good

Pros

Its simplicity, it's easy to follow and you can find things easily.

Cons

You have to pay extra for some add ons which some other companies already include

Review Source

Response from ABC Fitness

December 20, 2019

Hi Juliette, Thanks for your feedback. We are happy to hear that you're enjoying using Glofox. We take customer feedback very seriously and will be sure to pass your comments on to our product team. The Glofox Team

EO

Emma O.  
Yoga Guide & Owner of Yoga with Emma  
  
Used the software for:

### "It's Engaging and Easy to Use"

February 9, 2015

5.0

Since opening my Yoga business 4 years ago, I found keeping my students engaged and keeping on top of my cash-flow was challenging. From working in some yoga studios I was using their online booking systems to check in students and payments. I found other systems cumbersome to do the most simplest task. One studio I hold yoga classes was (and still is) using Glofox and thought this was so much easier to do book, check in and receive payments, all online! I contacted Anthony from Glofox and showed me how easy it is to set up, and share with my clients. Payments are processed by another Irish company called Stripe. This is an additional module to the Glofox suite but it is coupled with the simplicity and seamless completion. This gives me and my clients an Excellent Customer Experience. If I do encounter issues with memberships and sometimes issues with students not able to book a class, support is only an email away or on their website, with a very quick response it is sorted. No delay and supporting the above mentioned, Excellent Customer Experience. I would be happy to recommend Glofox to Freelance Yoga and Pilates teachers as well as existing Yoga studios.

Review Source

Response from ABC Fitness

February 9, 2015

Thanks for the review Emma, we are constantly updating our software with feedback from our clients. We built this with our clients in mind so every piece of feedback gets carefully considered. We look forward to giving you a continued excellent experience with Glofox and the best of luck with your yoga studio. We hope to be a great driving force behind its sure success!!

ADG

Anne Dorthe G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Professionel service from first contact."

March 11, 2021

5.0

I would say that no matter ehich of the teammembers you talk to, they arevdoibg evwrything they can to help. At no point are you left alone.

Pros

A combination of many things. But the app is very user friendly and also the overall view of the business.

Cons

I have not YET used it enough to know what I least like.

Reason for choosing ABC Glofox

The over all features and possibilities did it. Also I feel thatnthey will develop the software faster than my future needs. And thats important. And I like them and trust them and Feel that it was the right choise.

Review Source

Response from ABC Fitness

March 19, 2021

Hello Anne, and welcome to Glofox. Thank you so much for leaving a review. We're happy to hear you find our software easy to use - that's a big differentiator for us, so we're glad it shines through. We hope you find continued success with us as you grow with Glofox. We'll also make sure to pass these comments onto the relevant teams. Thanks again Anne! -The Glofox Team

CR

Carolyn R.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very happy with this product and service."

November 7, 2019

5.0

Apps are the way to go. Very professional and easy to use. Glofox provides detailed accounting reports which makes my job easier. As I am not the most technically inept I use the customer care team quite a bit and I have always found them very diligent and fast to act on my queries. It's great to have so many tools available via Glofox but also have that knowledge that there is a team behind the software to help when needed.

Pros

Very quick to help and and answer questions. Super easy to use. Customers loved having the app.

Cons

Nothing I was very happy with it's continuous development to improve and the team listened to any feedback I gave.

Review Source

KV

Katja V.  
Personal Trainer  
Consumer Services  
Used the software for: Less than 6 months

### "Framework riddled with usability issues and bad UX"

April 5, 2023

1.0

This business is basically a scam

Pros

They have a very convincing sales pitch they can't back up

Cons

We were sold a fulling functioning fitness platform and what we got was a barely functioning poorly put together system with a widget that did not fit our purposes. When we asked for assistance we were fobbed off and when we asked for a refund we were refused.

Review Source

Gary F.  
Managing Director  
  
Used the software for: Less than 6 months

### "Do not be fooled by reviews."

January 17, 2018

1.0

I learned to trust those I know and not be realed in by a salesperson.

Cons

Software, customer care, support, lack of attention to detail from designers, I am a patient person but this app has taken me to the bitter end to build!

Review Source

Response from ABC Fitness

February 8, 2022

Hi Gary, Thank you for your feedback, and we apologize for the lack of support you experienced during your time with Glofox. We value your honesty, and we continue to dedicate resources to improve the service and stability of the product. Sincerely, Marko Gazic

FC

Francisco C.  
CEO  
Sports  
Used the software for: Less than 6 months

### "ElParque wellness center"

September 28, 2021

4.0

Pros

the way i now can manage my gym, the back end is really useful and is not that hard to use

Cons

they never advice me that ill need th DUNS number before i pay fot the branded app

Review Source

Response from ABC Fitness

February 7, 2022

Hey Francisco, Thank you so much for your feedback! We're delighted to hear that Glofox is helping your business. We look forward to continue helping you reach your business goals. - The Glofox Team

MF

Mike F.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Excellent "

March 6, 2023

5.0

Pros

It's integration with trainerize and ease of use

Cons

Could be considered expensive but Desi did me a great deal to start with

Review Source

MI

Mohammed I.  
Owner  
  
Used the software for: 6-12 months

### "Amazing Membership Management System"

September 20, 2018

5.0

Pros

Super easy to use and the app associated makes its great for our members (booking classes, check push notifications from us, and paying for services). Support are awesome, our account manager is the man, always ready to help us through any problems or questions.

Cons

Like any new software system, just takes getting used to, but other than that nothing that bad. Support team are amazing and help you through it all.

Review Source

Response from ABC Fitness

August 20, 2019

Hi Mohammed! Thanks for taking the time to write a review of Glofox. Great to hear that you're enjoying using our software and that you got such great support from the team. We're excited to watch your business grow and succeed with Glofox! Yours in fitness, The Glofox Team

DC

Darin C.  
Owner  
  
Used the software for: 1-2 years

### "The support team have been absolutely brilliant and made the transition so easy."

May 24, 2018

5.0

Pros

The ability to see revenue and also to be able to see what payouts are on the way to my bank. It just helps with managing the business so much better.

Cons

I would like to be able to have a section where the client can view their fitness details and the ability to sell online content.

Review Source

Response from ABC Fitness

February 7, 2022

Hey Darin, Thank you for your time and for leaving us a review! We're happy to hear that Glofox has been able to help manage your business better and easier. We look forward to continuing to support you on your business journey. - The Glofox Team

VR

Verified Reviewer  
Director and Personal Trainer  
  
Used the software for: Less than 6 months

### "Brilliant, helpful, easy "

November 20, 2017

4.0

Pros

I love the fact I have a branded app that is easy to use. It saves me a lot of time. I like the fact you can set up memeberships and credits easily.

Cons

I'd like to be able to process memberships through the app as well as the dashboard. The ability to cancel and add in classes/appointments in the app would be useful too.

Review Source

Response from ABC Fitness

November 21, 2017

Thanks for sharing your Glofox experience! We'll be sure to share your feedback with our product team.

Haitham H.  
EMEA Marketing Director  
Computer Software  
Used the software for: Less than 6 months

### "Highly recommended app for fitness studio management"

April 7, 2016

5.0

Having previously used Zen Planner and strongly considered MindBody, we were pleased with the decision we took to go with Glofox. It does what it says on the tin. Our user experience has significantly shot up. Our launch/migration went relatively smoothly. Definitely worth a serious consideration.

Pros

The customisation is fantastic. It seamlessly integrates with Stripe which is a massive bonus. Most importantly, they have a top customer service team with the attitude to match it.

Cons

It still has a few things to improve on, but then again it's relatively new compared to most of it's competitors on the market... yet still superior.

Review Source

Response from ABC Fitness

February 7, 2022

Hey Haitham, Thank you for your time and for leaving a review! We are happy to hear that you have had a good experience with our customer service team and that Glofox is helping your business. We look forward to continuing to support you on your business journey. - The Glofox Team

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