# ChiroCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChiroCloud the right Chiropractic solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136863/ChiroCloud/reviews

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ChiroCloud

2.7 (7)

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Last updated March 13th, 2026

# Reviews of ChiroCloud

Ease of use

3.3

Customer Service

1.7

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

JT

Jamie T.  
Office Manager  
  
Used the software for: 2+ years

### "Too many hiccups"

October 5, 2017

2.0

Pros

it's a very nice program.

Cons

The billing system is so awful. Glitchy and not user-friendly at all. I constantly have to reconcile accounts by hand because the software doesn't do its job half the time and there are certain blocks in place that make it very difficult to enter large account payments towards multiple dates.

Review Source

LF

Lisa F.  
CA  
  
Used the software for:

### "Great Product!!"

June 19, 2015

5.0

This is a great software at an affordable price. The tech support staff are friendly and prompt and go above and beyond. Chirocloud is easy to use and self-explanatory.

Review Source

EF

Eric F.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amended Review"

March 28, 2017

3.0

Chirocloud used to be a very good product. The customer service staff went above and beyond to accommodate us. Now, there's very little information about this company online anymore. No one will answer our emailed questions, and there is no phone number listed. Reporting and filters leave a lot to be desired. Chirocloud is still easy to use and our collections are and have been good because of it, but the lack of customer interaction, tech support, and online presence makes me nervous. It's almost as if someone had started this great product and then just walked away and let it run itself with a minimum of upkeep when necessary. Not sure what happened here.

Pros

Easy to use, good collections.

Cons

Bad reporting, filtering, and customer service. No online presence.

Review Source

KK

Kristen K.  
IT  
Hospital & Health Care  
Used the software for: 1-2 years

### "Would be good if customer support existed"

June 14, 2016

3.0

convinced my dad, a DC, to purchase ChiroCloud because it was touch friendly, cloud-based, and affordable (relative to other offerings). He had a computer crash not long before we signed up for ChiroCloud, so cloud maintenance sounded great. Very happy with it initially... Now a couple questions/issues have come up and support DOES NOT EXIST. Looking to move away from this (with no known way to extract historical info since its on their server) as soon as possible.

Pros

The user interface is friendly and it works on multiple computers since it's cloud-based.

Cons

A subscription service without customer service is horrible.

Review Source

AS

Alison S.  
  
  
Used the software for:

### "Do NOT Waste Your Money! "

February 19, 2016

1.0

I am so disappointed I spent money on this program. At first sight it seems easy, user friendly and comprehensive but it has so many flaws. If I could give them a 0/5 stars on customer service I would. I have sent numerous emails to customer service, because they don't post their phone number anywhere, and no response. There are so many reasons not to purchase this program. Anybody thinking about purchasing this program please reconsider because I'd hate for anybody else to waste their money on it. Instead of making it easier to keep track of records they make it a huge headache.

Review Source

DM

Dolores M.  
  
  
Used the software for:

### "Don't fall for it"

January 17, 2017

3.0

If you have a problem don't try to contact customer service. We've had the service for about 2 years, they have an email for you to contact customer service for any trouble shooting you have, but can take a month if you get an answer at all from them. If Chrome updates the program can have bugs in which you can 't get worked out.

Review Source

DJ

Dr J.  
Owner  
  
Used the software for:

### "Hate it"

July 30, 2015

2.0

The billing software is horrible. No accounts recievable. It is confusing and the customer service is horrible. Would not respond to us after several attempts. Looking for new software now. Buyer beware.

Review Source

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