# iTouchVision HR Helpdesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iTouchVision HR Helpdesk Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/136870/Customer-Service-Software --- # iTouchVision HR Helpdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iTouchVision HR Helpdesk ## What is iTouchVision HR Helpdesk? Our products, ranging from web-based software to mobile applications have made their mark globally to transform the way work is completed. We have been helping the businesses to manage their employees remotely with a bespoke native MobileWorker app, manage tasks and tickets with service desk, achieve high level of CRM with contact centre software, organise and centralise data with master data management, manage contracts and provide a branded customer self-service platform. ## What is iTouchVision HR Helpdesk used for? [Workforce Management](https://www.capterra.com/workforce-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £19.98 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iTouchVision HR Helpdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.itouchvision.com&name=iTouchVision HR Helpdesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iTouchVision HR Helpdesk 5.0 (1) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price £19.98 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (4,274) Value For Money 0.0 (0) Value For Money 4.7 (3,924) Customer Service 0.0 (0) Customer Service 4.7 (4,026) ## iTouchVision HR Helpdesk alternatives Highest Rated [4.9 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,367)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Contact Management Manage, organize, and store contact information Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Interaction Tracking Track interaction history by documenting conversations for contacts iTouchVision HR Helpdesk 15 features Application programming interface that allows for integration with other systems/databases Manage, organize, and store contact information Store and organize documents in a centralized system Create and send email blasts/campaigns Electronic storage of staff/employee contact information and job status in a centralized repository Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Access the system via a mobile application Generate quotes or estimates for customers View and track pertinent metrics to find patterns and gain insights from data Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage employee time-off, vacation, and sick leave requests Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £19.98 Per User,Per Month ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Management Consulting ### "Extremely helpful and supportive" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 11, 2015 iTouch Vision has provided us with a cheap but very effective way of engaging with our customers through a different media channel. It has also allowed our residents to contact or report issues to the council at their own convenience. The app has been very well received by our residents and we now have over 800 regular users. In addition, elected members have found the app easy to use and it has formed an integral part of the authority’s campaign. iTouchvision have been extremely helpful and supportive throughout the implementation programme and have been a pleasure to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)