---
title: "Wooqer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Wooqer Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more."
source_url: "https://www.capterra.com/p/136872/Wooqer/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Wooqer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wooqer

## What is Wooqer?

Wooqer is your One App for All Ops, helping businesses set expectations, share guidelines, measure compliance, and hold teams accountable. Wooqer helps you create the most consistent experience for customers in-store. Based out of San Jose, California, United States, Wooqer's real-time, mobile-first app and creator tools are purpose-built to empower retail leaders communicate expectations end to end, turn them into processes their teams actually follow, train store staff to execute them, and get the visibility to make faster decisions store by store. Brands like Majid Al Futtaim Lifestyle, Skechers, Nike, Levi's, Americana KFC, and 400 others power their stores using Wooqer. 140,000+ retail stores & restaurants use Wooqer in 80+ countries to share guidelines, set expectations, measure compliance, and build accountability amongst 370,000+ users in 7+ languages, leading to top-line and bottom-line impact.

## What is Wooqer used for?

[Audit](https://www.capterra.com/audit-software/)[Compliance](https://www.capterra.com/compliance-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 69 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Wooqer?[Manage this product listing](https://www.g2.com/products/wooqer/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wooqer

4.4 (69)

VS.

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (69)

Ease Of Use

4.6 (352)

Value For Money

4.3 (62)

Value For Money

4.5 (302)

Customer Service

4.3 (66)

Customer Service

4.5 (293)

## Wooqer alternatives

Highest Rated

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (146)](https://www.capterra.com/p/191777/GoAudits/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136872/Wooqer/alternatives/)

## FAQs about Wooqer

Overview

### Which roles and teams benefit most from Wooqer?

Wooqer is most used by store, area, and regional managers overseeing retail and restaurant operations. Operations and quality teams use it to manage audits, checklists, compliance tasks, and field reporting. Learning and development, project, and IT teams support training, process rollout, content distribution, and operational issue tracking across locations.

Answer based on 69 reviews

Overview

### What company size and industries is Wooqer built for?

Wooqer is for enterprise multi-location retail and frontline-led businesses, with enterprise organizations representing 59% of reviewers and retail accounting for 46%. It also supports QSR, pharmacy, dealerships, and banking, while midsize businesses comprise 22% and small businesses 19%; Apparel & Fashion and Food & Beverages each represent 9%.

Answer based on 69 reviews

Features and Usability

### What are the key features of Wooqer?

Wooqer includes core operations management features for creating SOPs, checklists, audits, and compliance checks across locations. Its configurable workflow and approval process control support task assignment and escalations, while mobile access, staff communication, real-time reporting, and customizable forms help teams collect evidence, share updates, and monitor execution.

Answer based on 33 reviews

Overview

### How well does Wooqer support operations management?

Wooqer gives operations teams centralized visibility into field activity, facilities, stock audits, and standard operating procedures. Retail and multi-location teams can manage work from the office or on site, digitize paper processes, and identify non-compliance. Some users want faster turnaround when support requests or configuration changes need resolution.

Answer based on 14 reviews

Integrations

### Which third-party tools and platforms does Wooqer integrate with?

Wooqer integrates with 4 third-party tools and platforms, including BigQuery for analytics, Facilio for facilities operations, IoT Smart Devices for connected hardware, and Microsoft Azure for cloud infrastructure. These integrations cover data, operations, device connectivity, and enterprise cloud environments.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Wooqer offer?

Wooqer provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for teams learning the platform.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Wooqer offer?

Wooqer provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users report that help can be useful, but response times from technical support may be slow, and resolving issues sometimes requires repeated follow-up and extra explanation, especially when problems are time-sensitive.

Answer based on 6 reviews

Features and Usability

### How does Wooqer handle compliance checks and audits?

Wooqer makes compliance checks easier with digital checklists, audit records, mobile reporting, and evidence photos. Store operators and food safety teams use it to schedule opening, closing, stock, and SOP inspections while monitoring results across locations. It also supports data collection, read receipts, and paperless reporting for clearer compliance tracking.

Answer based on 14 reviews

Features and Usability

### What features does Wooqer offer for business operations?

Wooqer offers configurable checklists, approval rules, assessments, task workflows, Excel exports, photo evidence, and escalations for digital operations. Retail teams value its simple interface and tools for standardizing store SOPs and collecting field data. Some users find certain features hard to discover, want task reassignment, or raise concerns about notification privacy.

Answer based on 14 reviews

## Features

AI summary

Based on 2,611 Retail Management Systems reviews

Capterra data shows that buyers of quality management software rank the following features as their top priorities:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Wooqer supports all three features that reviewers rate most highly: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and stay aligned with regulatory requirements, allowing teams to improve oversight and reduce quality-related risk.

Document Management

4.4 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Quality Control

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Compliance Management

4.1 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Change Management

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Corrective and Preventive Actions (CAPA)

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Task Management

4.1 (15)

33.33% of 15 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Wooqer 206 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audio/Video Messaging: Record and send audio and/or video files by online message or chat
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Change Management: Track and monitor efficient handling of all changes/transitions
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Communications Management: Record and track all relevant internal and external communications
- Competency Management: Catalog, manage, and develop employee skill sets
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corporate/Business: Software specialized for corporate use
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Course Management: Create, organize, and assign courses to users
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Event Calendar: A list of events with their respective dates
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Goal Management: Allows employees to set and manage work or career related goals
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interactive Content: Allow the audience to interact or engage with the content
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Investigation Management: Oversee people and resources to carry out an investigation
- ISO Compliance: Guidelines set by the International Organization for Standardization
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Live Streaming: Live stream to multiple devices simultaneously
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mass Notifications: Send messages to multiple recipients at the same time
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Newsletter Management: Create and update newsletter content to increase engagement
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On Call Scheduling: Track and organize on-call shifts
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Management: Create, manage, and track policies and procedures within an organization
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Planning: Organize and schedule projects
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Quizzes: Brief assessments used to measure knowledge and skills
- Read Receipts: Ability to see if recipient has viewed/opened the message
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screensaver Management: Create/control content and visuals for deployment on multiple screensavers
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.3 (69)

4.3

Based on 69 reviews

## Pricing

Value for money

4.3 (62)

### Starting price

Free trial not available

Value for money

4.3 (62)

4.3

Based on 62 reviews

## Integrations

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Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/)[

Facilio](https://www.capterra.com/p/175300/Facilio/)

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## Support, customer service and training options

Customer Service

4.3 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (66)

4.3

Based on 66 reviews

## User reviews

Overall rating

4.4

Based on 69 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(37)

4(27)

3(4)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

VR

Verified Reviewer

Directore

Used the software for: Less than 1 year

### "Thanks Wooqer Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2023

Satisfied! I can manage my whole operations from my office and am very happy with the product.

Pros

I can manage my whole operations from my office.

Cons

I am very satisfied with the product and the services. And the onboarding process is a bit easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Cofounder

Used the software for: Less than 1 year

### "The Yellow Straw <> Wooqer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 19, 2024

Pros

It has the potential to automate most of the SOPs in an organisation, more than decent UI and easy to use.

Cons

Implementation team needs to be pro-active and ensure SOPs are not just created but implemented, executed & monitored well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Officer

Used the software for: 1-3 years

### "Epitome of Documentation & Processes"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 13, 2019

Its good, improved process management with an aesthetic approach for SOPs implementation.

Pros

Centralized access to different types of Documents and Enter / Edit / Access them from anywhere

Cons

Reports generation is bit complex and it needs more analytical skills to generate reports

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

PMO Associate

Used the software for: Less than 1 year

### "An Insightful Review: Navigating 'Wooqer' Usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 19, 2024

Pros

I liked the 'Dashboard' view of reports that comes with customization.

Cons

If there was an option under 'Assessments', where an user submitting the same should be able to view the questions he/she marked incorrectly along with the result, it would more engaging. That's the reason, I liked this feature the least on Wooqer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Assistant Manager

Used the software for: 3-5 years

### "Baazar Kolkata- Feedbacks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 27, 2022

Pros

The approval hierarchy feature (RA Rules) is the most impactful. It's as simple as WhatsApp for users.

Cons

The most unliked feature is mail notification because it discloses the content creator's Email ID and Phone Number. In addition, it becomes more painful when creating a process URL, and the URL gets distributed outside the organization for data collection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

DM-IT

Used the software for: 3-5 years

### "IT Assets Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2023

Good Application with attractive features.

Pros

One of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs.

Cons

Most useful is a very customize the product for user requirements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Quality analyst

Used the software for: 3-5 years

### "Wooqer reqview"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2022

Its is awsome

Pros

Wooqer is really good platform for me for any special check I can make checklist easily and get this published also this is very helpful to store to maintain our SOP and compliance . Also ggod to manage the data in user database .

Cons

Waiting to fetch the reports, Loading time is very long

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

BUSINESS ANALYST

Used the software for: 3-5 years

### "Maximize Your Productivity with Wooqer: An In-Depth Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2023

Its features and benefits can help businesses save time, increase productivity, and improve their overall performance.

Pros

Wooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors

Cons

customization Required as per organization wise or modify some standard process as per business requirement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Bdm

Used the software for: 3-5 years

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2023

Its nice convenient to use

Pros

Nice product, help us to conduct schedule check on store opening and closing procedures

Cons

Waiting for new task reassignment upgrade.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Asst. MANAGER

Used the software for: Less than 1 year

### "Good platform "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 13, 2023

Pros

Good App for an user to do their work daily And it's make their life easier to do their documentation hassle-free and in an efficient way

Cons

Some times getting lagged, Beeter updates are appreciable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136872/Wooqer/reviews/)

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