# Wooqer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wooqer the right Quality Management solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136872/Wooqer/reviews --- Wooqer 4.4 (69) [View alternatives](https://www.capterra.com/p/136872/Wooqer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wooqer Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews KM Keshav M AM - ITRetail, 10,001+ employeesUsed the software for: 1-2 years. “The platform is effective for managing store communications, data collection, and process automation, especially in a large-scale retail environment like ours at V-Mart.“ November 13, 2024 MZ Mohammed Z Administrative Assistant Luxury Goods & Jewelry, 201 - 500 employeesUsed the software for: Less than 6 months. “Lack of store wise report in the web, When a process or module assigned to users the summary, objective, instructions are not being displayed in the mobiles which is very difficult for the administrators as it needs to be explained via mail or via call, The screen blacks out when attaching images, The VE gallery that was provided the filter is not working.“ September 29, 2022 Rachit T RVMApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Easiest UI and have multiple functionality, SOP creation Audit and learning management is super easy with Wooqer.“ October 18, 2023 US Umang S Team LeadRetail, 201 - 500 employeesUsed the software for: 6-12 months. “Little bit slow and need app upgrade for fast access“ June 11, 2023 AS Anjali S BdmIndustrial Automation, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Nice product, help us to conduct schedule check on store opening and closing procedures“ May 25, 2023 MZ Mohammed Z Administrative Assistant Luxury Goods & Jewelry, 201 - 500 employeesUsed the software for: Less than 6 months. “Really having a hard time to use the app especially the front end users with IOS devices (which 85% of our employees are using).“ September 29, 2022 Shreya L Talent AcquisitionE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months. “I use this app every day understanding tech & keeping track of my task & activity has become simple.“ May 25, 2023 MZ Mohammed Z Administrative Assistant Luxury Goods & Jewelry, 201 - 500 employeesUsed the software for: Less than 6 months. “The application is too much complicated and making our life too hard we are suffering from it from the 2nd week of purchase.“ September 29, 2022 ## Showing most helpful reviews Showing 1-25 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Directore Food & Beverages Used the software for: Less than 6 months ### "Thanks Wooqer Team" November 6, 2023 5.0 Satisfied! I can manage my whole operations from my office and am very happy with the product. Pros I can manage my whole operations from my office. Cons I am very satisfied with the product and the services. And the onboarding process is a bit easier. Review Source PK Piyush K. Cofounder Food & Beverages Used the software for: 6-12 months ### "The Yellow Straw <> Wooqer" November 13, 2024 4.0 Pros It has the potential to automate most of the SOPs in an organisation, more than decent UI and easy to use. Cons Implementation team needs to be pro-active and ensure SOPs are not just created but implemented, executed & monitored well. Review Source Response from Wooqer November 26, 2024 Hi Piyush, Thanks for your feedback and review. We have forwarded your feedback to the respective teams - I am sure they will be happy to dive deep into your feedback, celebrate positives, and act upon areas of improvement. SS Suhail S. IT Officer Retail Used the software for: 1-2 years ### "Epitome of Documentation & Processes" September 12, 2019 3.0 Its good, improved process management with an aesthetic approach for SOPs implementation. Pros Centralized access to different types of Documents and Enter / Edit / Access them from anywhere Cons Reports generation is bit complex and it needs more analytical skills to generate reports Review Source Response from Wooqer September 8, 2020 Dear Suhail, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. SS Sharath S. PMO Associate Management Consulting Used the software for: 6-12 months ### "An Insightful Review: Navigating 'Wooqer' Usage" November 13, 2024 4.0 Pros I liked the 'Dashboard' view of reports that comes with customization. Cons If there was an option under 'Assessments', where an user submitting the same should be able to view the questions he/she marked incorrectly along with the result, it would more engaging. That's the reason, I liked this feature the least on Wooqer. Review Source Response from Wooqer November 26, 2024 Hi Sharath, Thanks for your feedback and review. We are delighted to see your recommendation. We have also forwarded your feedback to the concerned team to get in touch and explore the feature request. DS Dipak S. IT Assistant Manager Apparel & Fashion Used the software for: 2+ years ### "Baazar Kolkata- Feedbacks" September 24, 2022 4.0 Pros The approval hierarchy feature (RA Rules) is the most impactful. It's as simple as WhatsApp for users. Cons The most unliked feature is mail notification because it discloses the content creator's Email ID and Phone Number. In addition, it becomes more painful when creating a process URL, and the URL gets distributed outside the organization for data collection. Review Source RK Rahul K. DM-IT Retail Used the software for: 2+ years ### "IT Assets Management" April 21, 2023 5.0 Good Application with attractive features. Pros One of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs. Cons Most useful is a very customize the product for user requirements. Review Source PK Pooja K. Senior Quality analyst Consumer Services Used the software for: 2+ years ### "Wooqer reqview" October 4, 2022 5.0 Its is awsome Pros Wooqer is really good platform for me for any special check I can make checklist easily and get this published also this is very helpful to store to maintain our SOP and compliance . Also ggod to manage the data in user database . Cons Waiting to fetch the reports, Loading time is very long Review Source VD Vivek D. BUSINESS ANALYST Supermarkets Used the software for: 2+ years ### "Maximize Your Productivity with Wooqer: An In-Depth Review" April 26, 2023 5.0 Its features and benefits can help businesses save time, increase productivity, and improve their overall performance. Pros Wooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors Cons customization Required as per organization wise or modify some standard process as per business requirement Review Source AS Anjali S. Bdm Industrial Automation Used the software for: 2+ years ### "Excellent" May 25, 2023 5.0 Its nice convenient to use Pros Nice product, help us to conduct schedule check on store opening and closing procedures Cons Waiting for new task reassignment upgrade. Reason for choosing Wooqer User friendly enterface, easy to implement Review Source VR Verified Reviewer Asst. MANAGER Civil Engineering Used the software for: Less than 6 months ### "Good platform " June 11, 2023 4.0 Pros Good App for an user to do their work daily And it's make their life easier to do their documentation hassle-free and in an efficient way Cons Some times getting lagged, Beeter updates are appreciable Review Source SY Sunil Y. Inventory Manager Retail Used the software for: 2+ years ### "WOOQER - A business Oriented tool" March 28, 2021 4.0 It helps users to identify and work very fast on the business culture for the set process by organisation. Pros It has a most unique features which helps the Retailers to Run standardised way of working process . It’s intuitive interface and customisation makes compatible for any business. Cons The feature which must be improved is playing of the videos which pop ups every time and can be avoid to face such issues by users. Review Source SS Satish S. Sm Retail Used the software for: 2+ years ### "Excellent n user friendly " September 15, 2019 5.0 Excellent not much of hitch or hassle to use even to new joiner. Pros Easy to use & also to check all reports Cons Very slow sometimes when uploading pictures Review Source Response from Wooqer September 8, 2020 Thank you so much for your kind words, Satish. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you! US Umang S. Team Lead Retail Used the software for: 6-12 months ### "Excellent Platform" June 11, 2023 5.0 It was a wonderful experience and use friendly and easily accessible to use Pros It is the only app which is helping us automate us store.Wooqer is to access report the mobile app has many process ready made to manage and track audit and compliance. Cons Waiting for new update and features.Little bit slow and need app upgrade for fast access Review Source NR Namrata R. Assistant Manager - Communication Retail Used the software for: 1-2 years ### "Wooqer accesibility" August 24, 2019 4.0 Pros it keeps record of all, gives read receipts, Data collection, checklist & Audits are made easy by this tool. Cons On admin rights so many things to be improved. More development is required, it is easy for user but complicated for producer. Admin accessibility available only on web portal Need lighter version of mobile application which is not required high speed internet. Review Source SM Swaraj M. Head: Design and VM Retail Used the software for: Less than 6 months ### "Convenient way to collect store implementation data " April 28, 2023 4.0 It's really great! Very convenient to use and easy to adapt Pros In VE Gallery I can view all the stores on one page Cons I like most of the stuff except that videos can't be viewed in VE Gallery Reason for choosing Wooqer Convenient to set up and use without any IT team's intervention Review Source SS Sandip S. Learning and Development Manager Retail Used the software for: 6-12 months ### "Service Review" November 15, 2023 5.0 Pros Very supportive team. they are always available for help. Cons nothing as such Review Source RP Rakesh P. Store Manager Retail Used the software for: 2+ years ### "Feedback" September 12, 2019 5.0 Pros Easy to use with its user friendly interface. Assigning tasks have never been easy. Taking surveys has been easy Cons Sometimes it stops working where the app has to reinstalled. Review Source CS CHEWANG S. Assistant store manager Retail Used the software for: 1-2 years ### "wooqer" September 12, 2019 5.0 Pros ease of use and user freindly, efficient and accurate Cons takes times in uploading attachments sometimes Review Source Response from Wooqer September 8, 2020 Thank you so much for your kind words, Chewang. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you! VS Vikas S. dssm Information Technology and Services Used the software for: 6-12 months ### "Wooqer review" September 12, 2019 4.0 My requirement is being fulfilled by Wooqer. Pros Multy departmental function. Can create our points & can share it to any one. Cons Not user friendly, many members are not feel is user policy. Review Source Response from Wooqer September 8, 2020 Thank you so much for your kind words, Vikas. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you! TV Titus V. Environment, Health & Safety Executive Food & Beverages Used the software for: 6-12 months ### "Simple and Effective Tool for internal Communications." September 12, 2019 4.0 Very user friendly interface and easy to understand the features of the tool. Pros Easy interface to post content for internal circulation and Mobile User Friendly. Cons Once a content is posted for internal communication, It is impossible/difficult to revoke your post. Therefore, we need to be very careful in posting any content. Review Source NS Naveen S. Retail Sales Monitor & Supervisor Retail Used the software for: 6-12 months ### "Good but slow functioning " September 12, 2019 5.0 Overall been positive only as its been good in terms of gathering all information and learning Pros Matter Content Which been uopdated by the management and ease of things whats been passed on to the staffs Cons Slowness Functionining is bit slow takes time in updating data and retriving Reason for choosing Wooqer NA Review Source Response from Wooqer September 8, 2020 Thank you so much for your kind words, Naveen. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you! AN Anirudh N. City operation manager Retail Used the software for: Less than 6 months ### "Suggestions " September 12, 2019 4.0 Pros It had an ease of switching from one fuction to another . Cons Understanding the app had its cons. Need to make it more ease for people who don't understand technology easily Review Source Response from Wooqer September 8, 2020 Thank you so much for your kind words, Anirudh. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you! YS Yashasvee S. General manager Hospitality Used the software for: Less than 6 months ### "Ease of use" April 28, 2023 4.0 It is good. Pros Well, i have helped teams create process so do not use product as much but feedback from team is good Cons cant add much, my team will be able to better describe Review Source SC Skyler C. People Specialist in Content Creation Food & Beverages Used the software for: 1-2 years ### "I am happy with Wooqer" November 13, 2024 4.0 It was a good experience. There was a lot of communication. Pros It is very user friendly and easy to navigate from a admin perspective Cons The back and forth when issues arise. I have had to constantly repeat myself when describing an issue. Review Source Response from Wooqer November 26, 2024 Hi Skyler, Thanks for your review and feedback. We are always striving to take care of our customers in the best possible manner. The concerned teams are looking into your feedback and will surely act upon it. KM Keshav M. AM - IT Retail Used the software for: 1-2 years ### "A Great Platform for Retail, with Minor Technical Challenges" November 13, 2024 5.0 My overall experience with Wooqer has been positive. The platform is effective for managing store communications, data collection, and process automation, especially in a large-scale retail environment like ours at V-Mart. Pros The user interface is intuitive and easy to navigate, making it simple to create, deploy, and manage various processes across our stores. Cons The response time from the Technical Support Team can be slow when it comes to resolving errors, which can impact our ability to address time-sensitive issues. Review Source Response from Wooqer November 26, 2024 Hi Keshav, Thanks for your feedback and review. We have forwarded your feedback to the respective teams. Team Wooqer is making many changes and improvements to our service and support, and we are sure to exceed expectations. Similar Products Featured ## Related categories [Audit](https://www.capterra.com/audit-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.