# Page 10 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Fusion the right Electronic Medical Records solution for you? Explore 709 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews

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Fusion

4.3 (709)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Fusion

## Showing most helpful reviews

Showing 226-250 of 709 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Christi D.  
Occupational Therapist  
Medical Practice  
Used the software for: 6-12 months

### "HIGHLY RECOMMENDED: QUICK & EASY QUALITY DOCUMENTATION "

February 24, 2025

5.0

I highly recommend Fusion. It is the best EMR that I have used. I have used 3 other EMRs.

Pros

I like the ease of use allowing me to focus on treatment while still providing excellent quality documentation.

Cons

No way to get digital parent signatures on telehealth notes with ease. Right now there are too many steps.

Switched from

[Therabill](https://www.capterra.com/p/109769/TheraBill/)

Company decision. I was not a part of the decision making process

Review Source

MO

Meagan O.  
Physical therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fusion review"

February 19, 2025

5.0

I like that Fusion has easy billing, integrated intake forms and templates for evaluations.

Pros

Easy billing, integrated intakes, custom templates for evaluations

Cons

The cost. I am a sole proprietor and its alot for me

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Fusion

Ease of billing, integrated intakes, customized reports

Review Source

SH

Stephanie H.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great oroduct"

March 2, 2025

4.0

We have been using Fusion for 10 years and have really enjoyed the usability and functions that it affords every member of our staff.

Pros

The ease of use for therapists and admin

Cons

The billing system- difficult to understand often. The fact that the International Phonetic Alphabet cannot be included in our evaluation reports for SLPs. We cannot customize our reminders for patients (no Spanish option).

Alternatives considered

[Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/)

Reason for choosing Fusion

Recommendations from friends, talking to sales rep

Review Source

HA

Hillary A.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Fusion is worth it"

February 13, 2025

4.0

Fusion makes running a private practice much easier. The billing system is great, and it is easy for me to check and see what claims have/have not been paid. All of my therapist enjoy it as well.

Pros

Easy scheduling, easy billing, I love the format of reports and SOAP notes

Cons

My client's parents have a hard time making online payments and always get an "error" message

Switched from

[PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)

Billing features, evaluation report templates

Review Source

MH

Meredith H.  
Speech language pathologist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Game. Changer."

February 14, 2025

5.0

It’s been life changing. Easy, user friendly and made with an actual therapist in mind. I’m up to date and it helps my stress load so so much.

Pros

Fusion has quite frankly changed my paperwork life. It’s fast, accurate and easy. I was always behind before. I leave at 5 with no pendings. It’s easy to use with a student intern and also allows for them to break down notes and evals to think about components well. And…easy for me to correct/amend!

Cons

Please fix the am/pm time in to make it a drop down. That’s pretty much it.

Switched from

[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)

Greenway was horrible and a dinosaur with terrible support and not made for clinicians

Review Source

MR

Molly R.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "User-friendly quick notes!"

February 14, 2025

5.0

I have found it to be helpful in writing notes quickly, and I think having the notes broken down by goal makes treatment easier as well.

Pros

It is very user-friendly and makes writing notes much quicker. I love the pull forward function.

Cons

It was somewhat challenging to learn at first because it's a somewhat unique software. Also, it can be confusing to keep track of all the features and what they do.

Review Source

JC

Jessica C.  
HR  
Medical Practice  
Used the software for: 2+ years

### "Fusion review"

February 13, 2025

4.0

Works for what we need but i feel it could be more practice customizable

Pros

The customizable schedule layout. I like that there are so many preset options.

Cons

the reports and no tracking options for scheduling

Alternatives considered

[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/)

Reason for choosing Fusion

word of mouth. fellow practitioner recommended fusion

Review Source

BK

Bethany K.  
speech-language pathologist  
Education Management  
Used the software for: 1-2 years

### "speech-language pathologist reveiw"

February 13, 2025

4.0

I would describe my experience as mostly positive with a few frustrations.

Pros

Keeping track of my schedule and being able to code type of appointments as well as billing and note writing

Cons

It is difficult to view past notes. You have to exit out of your daily note to view previous notes. Would be nice if you could view all previous notes more easily and quickly from the same screen as your current daily note. I have also notice that some of the speech evaluation report templates are missing sections that I would include (e.g., CAAP-2 is missing a section to describe cluster and multsyllabic word errors) .

Review Source

JB

Janel B.  
OT  
Medical Practice  
Used the software for: 6-12 months

### "Pros and Cons"

February 20, 2025

3.0

Pros

Works as it should most of the time and support staff try to be helpful.

Cons

The way the goals list differently from one form to another. They are in one order on the daily note and different orders on the evaluation forms. Makes it hard to compare info back and forth. some boxes don't expand to let you see what you are typing, so you have to click to a new section to be able to read what you just wrote.

Switched from

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Moved to new practice when moved to new state.

Review Source

LD

Lisa D.  
physical therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "review of fusion"

February 14, 2025

4.0

Overall I am mostly happy with using fusion. I wish it was easier to create and print out letters of medical necessity, which are separate from a daily note.

Pros

I like how easy it is to schedule appointments.

Cons

What I don't like about fusion is I can't create a note if I am also not also billing for something.

Review Source

AB

Andrea B.  
OT  
Medical Practice  
Used the software for: 2+ years

### "Highly recommend Fusion as a clinic owner/OT"

February 19, 2025

5.0

I use Fusion for submitting claims, scheduling, contacting parents

Pros

Ease, the "pull forward" options, the clear scheduling options

Cons

Nothing on the clinical side; we wish the invoices would allow formatting for Excel when we need to download invoices.

Switched from

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

Needed electronic documentation. We love how Fusion stores it all!

Review Source

CD

Courtney D.  
Revenue Cycle Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Decent System"

February 19, 2025

3.0

Pros

User friendly. The interface is bright and visually appealing.

Cons

Missing pertinent features and plug-ins that might be helpful. The reporting leaves something to be desired.

Review Source

CE

Cynthia E.  
Speech language pathology assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Highly recommend Fusion"

February 28, 2025

5.0

Easy to use, learn, and track client visits

Pros

User friendly and easy navigating from the sign on platform.

Cons

Only suggestion is ability to filter and download monthly visits.

Review Source

KM

Katelyn M.  
Speech Language Pathologist  
Medical Practice  
Used the software for: 1-2 years

### "Fusion for small PP"

February 13, 2025

4.0

Fusion has been a great addition to our private speech therapy practice. It keeps documents and patients organized well and is easy to learn. We are satisfied with the overall product.

Pros

Ease of learning the system, user accessibility, insight features are great

Cons

Patient portal needs a more robust system and texting should be interactive

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/)

Reason for choosing Fusion

Price, familiarity, ease of learning and onboarding

Review Source

CK

Carlyn K.  
Occupational Therapy  
Hospital & Health Care  
Used the software for: 2+ years

### "Fusion review"

February 13, 2025

5.0

Positive! I've used fusion for over 5 years now and it's the best EMR I've utilized.

Pros

Fusion is very user friendly! I like the ability to build my schedule on the calendar, as well as make repeating appointments. It is easy to navigate and find what tabs/areas I am looking for.

Cons

Having to delete one session at a time if I am out one day. Wish you had the option to delete sessions within a certain time period.

Review Source

AA

Allison A.  
Speech language pathologist  
Medical Practice  
Used the software for: 2+ years

### "Best EMR system "

February 14, 2025

5.0

Pros

Best emr that I have used. Super user friendly. When you encounter a problem customer support is really easy to contact and works quickly to fix the problem.

Cons

Had issues for a bit with the system going down but seems to have resolved. Haven’t had an issue for awhile.

Review Source

KS

Kaitlin S.  
Occupational Therapist  
Medical Practice  
Used the software for: 2+ years

### "Decent platform "

February 14, 2025

4.0

Overall I’ve felt comfortable using Fusion, there are some headaches with opening documents but overall one of the more user friendly documentation platforms I’ve used.

Pros

Ease of use for daily notes and reminders to complete plan of cares.

Cons

That I cannot have multiple documents open or cannot move the document window to see both goals and plan of care in working on. Not super user friendly when using mobile devices like iPad.

Review Source

NE

Natalie E.  
Speech Language Pathologist  
Medical Practice  
Used the software for: 2+ years

### "Review of Fusion"

February 13, 2025

4.0

I'm very happy with it overall. It's pretty streamlined which is an absolute must in our field.

Pros

It's very organized and dependable. It's rarely crashed on me. I don't think I've ever lost work due to a Fusion issue.

Cons

I'd like it to have the following functions: To be able to insert a fraction into the data box on goals and have it generate a percentage (to save time having to calculate it yourself). A way to send patients a link to see your availability. A way to get to the patient profile without having to close the note or report that you're working on.

Review Source

KH

Katie H.  
Speech Language Pathologist  
Medical Practice  
Used the software for: 6-12 months

### "Fusion Review"

February 19, 2025

5.0

I appreciate the layout of Fusion and how organized it is. Fusion makes it easier to see what needs to be completed/what my schedule is like.

Pros

\-Organized (list of notes/evals, scheduling, color coding, expiration dates) -Reminds you when you have to get progress notes/evaluations completed -Efficient layout for notes/evals

Cons

\-Logs you out every time you sign into a different device (difficult to work on notes and get signatures) -Having to fill out progress note/eval as well as a daily note (due to billing)

Switched from

[Therabill](https://www.capterra.com/p/109769/TheraBill/)

My company switched from Therabill to Fusion

Review Source

LM

Layla M.  
Owner, occupational therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "The best EMR software I’ve tried "

February 13, 2025

5.0

Overall I love it! It’s easy to use and customer service has been great, it saves me a lot of time

Pros

I love the templates for notes and reports that include all of the common assessments, the fact that you can pull forward prior info, the goal bank, appointment reminders, calendar, and the fact that it’s very user friendly

Cons

I wish in the assessment reports I could add a title at the top of the first page and that it would specify male or female instead of M or F. I also wish I could move sections around (the regional center wants the summary at the very end after the goals for example) and I have to add in a section for “recommendations.”

Review Source

KF

Kennedy F.  
Speech Language Pathologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I LOVE Fusion!"

February 13, 2025

4.0

Overall, great experience using Fusion, and I pray we keep using Fusion forever.

Pros

I love that Fusion is EASY to learn how to use and is very user-friendly. It has made the process of note writing, schedules, and report writing seamless.

Cons

I think it speaks a lot of things that I have a hard time thinking of things I don't like about Fusion. I wish that there was an app to keep on my phone to view my schedule with simplicity.

Review Source

AK

Ansley K.  
Speech therapist  
Medical Practice  
Used the software for: 1-2 years

### "Fusion #1 Fan"

February 19, 2025

5.0

I have used Fusion at three different locations, so I am very familiar with it. At first, there was a bit of a learning curve. Now it is my preferred EMR system.

Pros

It is easy to navigate, easy to see goal history, and great for scheduling.

Cons

The side bar is a little crowded. There are a lot of buttons that I never/rarely have to navigate to.

Review Source

HR

Haley R.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fusion increases documentation efficiency "

February 19, 2025

4.0

I prefer it over other EMRs, Fusion is user friendly and continues to develop new features

Pros

Ease of use and friendly interface. Smartphrases are a huge time saver.

Cons

pricing and additional fees for features

Switched from

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

the program was outdated and slow and decreased productivity

Review Source

CG

Ciera G.  
Clinical Manager  
Medical Practice  
Used the software for: 2+ years

### "User friendly with some quirks"

February 17, 2025

3.0

Pros

The ease of the format of the documents within fusion.

Cons

When clicking on a standardized assessment or section, it often brings you to the middle of the section rather than the beginning. The insight reports often date back to a few years ago rather than starting the day of when looking at the reports.

Review Source

AD

Allison D.  
Occuaptional Therapist  
Consumer Services  
Used the software for: 2+ years

### "Fusion Review"

February 14, 2025

5.0

Our clinic enjoys using fusion daily. We love the way the note format is set up and ability to review evaluations easily if needed.

Pros

Ease of use, ability to find notes, evaluations, documents easily, easy billing

Cons

We love fusion at our outpatient therapy clinic. The only complaint is if we have an issue it sometimes takes a week or more to get in touch with someone at fusion to fix the issue.

Review Source

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