# Page 13 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Fusion the right Electronic Medical Records solution for you? Explore 709 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews

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Fusion

4.3 (709)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Fusion

## Showing most helpful reviews

Showing 301-325 of 709 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LL

Lizeth L.  
SLPA  
Medical Practice  
Used the software for: 6-12 months

### "Reporting made easy"

February 19, 2025

4.0

Better than our last system. I liked the ability to structure our reporting and streamline the process.

Pros

I liked the ability to do longer reports such as evals and progress

Cons

I disliked the “pull forward” feature with goals sections bc it sometimes pulled up info we dont need.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

My management made the switch but it was for logistical and financial reasons

Review Source

KF

Kylie F.  
Support Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good system, could use a few updates for ease of use"

February 19, 2025

4.0

Pros

It provided good visual scheduling with different colors

Cons

It is hard to edit meetings or grant time once they have been added. You also can't drag the time boxes (using your mouse to create a meeting slot) to extend the meeting time. You have to select a time, then add the minutes in "Duration."... It would be nice to be able to drag to the exact amount of time you want rather than typing it or having that option in additionn to typing the time amount in. Also if there is a way to streamline Fusion meetings with Google Calendar that would be incredibly helpful

Review Source

SR

Sandi R.  
Occupational Therapist  
Medical Practice  
Used the software for: 2+ years

### "Fusion is easy! Even for us old people 😂"

February 15, 2025

5.0

I love how you can pull up your last note and easy access to the graphs.

Pros

The ease and intuition. I was able to use it with only a short learning curve.

Cons

Nothing. It is literally the easiest system to use and I have been exposed to a number of systems.

Review Source

SM

Shamatha M.  
Office Manager  
Individual & Family Services  
Used the software for: 1-2 years

### "Good Product; more report customization"

February 19, 2025

3.0

Good experience. Would like more flexibility but the functions that work for us are great.

Pros

Ease of scheduling; seeing all schedules; ease of tracking appointments

Cons

When we signed up with Fusion, we were hoping that we would be able to produce timesheets directly from the Fusion appointment data. However, we later discovered this was not possible because of the lack of report.

Review Source

ES

Elissa S.  
Speech Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "We need an app"

February 21, 2025

4.0

It has been good. It was difficult going from a platform that offered a mobile app to one that does not.

Pros

Ease of use and features for billing and office staff. The pull forward button is also great.

Cons

Lack of mobile app and difficulty logging in on an iPad.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

My employer switched our program due to additional features that fusion offered.

Review Source

EN

Emily N.  
Speech-Language Pathologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fusion Feedback"

February 19, 2025

4.0

It is a good experience overall. Sometimes I think their are extra steps to complete things, like entering each portion of an eval. It would also be SUPER helpful to shorten time when writing notes and evals if autocorrect was included for BOTH spelling and grammar.

Pros

Easy to navigate and check schedule easily.

Cons

Does not have autocorrect for both spelling and grammar.

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

New job uses Fusion. Therefore I had to learn how to use it.

Review Source

MK

Mary K.  
SLPA  
Medical Practice  
Used the software for: 2+ years

### "Great for anyone!"

February 24, 2025

5.0

I have a caseload of 25-30 patients per week. I love the ability to streamline my treatment notes by pulling the previous note information.

Pros

The overall organization is great. I love that I can pull information from the previous daily note for a patient.

Cons

The cost for sending invoices to patients and have them pay through Fusion is a little higher than I would like, it's why we haven't started using that feature yet.

Review Source

KC

Kathye C.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Time Saver"

February 19, 2025

5.0

The learning curve is very quick and I appreciate all the updated and notifications.

Pros

I appreciate the how easy it is to schedule appointments and how quick I can check in a client. Also, it is very convenient to have notes and previous records all in one place.

Cons

It takes a bit more time to pull up a record.

Review Source

DE

Dorian E.  
Physical Therapist Assistant  
Medical Practice  
Used the software for: 1-2 years

### "D's review of Fusion"

February 24, 2025

4.0

Overall I like using Fusion. The "pull forward" feature is the best!

Pros

The ease and convenience of use; it was also very easy to learn.

Cons

Scheduling and recurring schedules is a bit complicated

Switched from

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Needed more users and Fusion was a better fit financially and by number of users.

Review Source

BP

Briana P.  
Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Definitely recommend for documentation systems"

February 14, 2025

4.0

I've been using Fusion for 6 years and overall have enjoy the ease of it.

Pros

It is very easy to use and the layout is great.

Cons

There are some things that could be added to make things slightly easier. Maybe a pull over option from a specific note rather than the last note only?

Review Source

MB

Marion B.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "User-friendly "

February 19, 2025

5.0

Overall Fusion has been userfriendly and has worked for my needs. There is room for improvement but there are few issues. My only issues are some things I would like to be able to remove from dashboard.

Pros

I like how easy it is to navigate and that I can send documents from Fusion.

Cons

I dislike that i can't manually remove documents. I wish I could remove reminders easily because often the reminders are for patients that have switched to other therapists.

Review Source

KG

Kenedi G.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "4/5 Stars for Ensora"

April 23, 2025

4.0

It was very difficult to set up, but now I am happy with the features it provides.

Pros

Counting # of visits when tracking authorizations, roll forward on daily notes to make documenting quicker, physician contact log, easy to fax docs to physicians to keep updated.

Cons

Inability to populate and charge no show fees from calendar view, full user charge for admin staff

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

cost and features offered by Fusion/Ensora

Review Source

EM

Elisheva M.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Phenomenal experience using fusion!"

February 25, 2025

5.0

It's super easy to use and although I am not techy, I rarely experience technical difficulty.

Pros

The features are so easy to use throughout the entire software. It is so simple and clear to view my schedule and access important client info.

Cons

Honestly, nothing comes to mind. My experience has been very positive.

Review Source

AB

Ashley B.  
Admin Assistance  
Medical Practice  
Used the software for: 2+ years

### "OT - Review "

February 21, 2025

4.0

Our company likes it, overall we do not have any major issues and will continue to utilize for our place of business.

Pros

The accessibility and ability to get real help from customer service, quickly if needed.

Cons

I would love if the waitlist feature was numbered - we get families calling in all the time asking where they are at one the waitlist and having to count each time is time-consuming and not fun.

Review Source

EH

Emily H.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "SLP Review of Fusion"

February 13, 2025

4.0

Pros

I like that they keep making updates to the software that help us as service providers and make our jobs easier. It's also super easy to do my documentation on Fusion.

Cons

Currently I dislike that when clients schedule on Fusion they can't use the repeating feature (because it does not check to make sure all the dates are available).

Review Source

KL

Kristen L.  
Speech Pathologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy Documentation"

March 25, 2025

5.0

Fusion has been so easy to learn. It is great to have all therapy documents in one place.

Pros

How user friendly it is. It is very easy to navigate. I like that you can send reports through Fusion.

Cons

I don't have any complaints. I think Fusion is great.

Review Source

EA

Ella A.  
Bilingual Clinical Office Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fusion, neat and no headaches!"

March 3, 2025

5.0

Overall it is great! One of my preferred online systems for scheduling and client interface.

Pros

I like that the layout is clear and easy to understand. Editing/adding/cancelling appointments is made easy with no headache. Everything is neat and clean. I like that it has structure to it while also letting us make the changes necessary for our clients and services.

Cons

I wish there was more control around text/email reminders. Having the option to send multiple reminders for an appointment, one at 24hrs, one day of, etc.

Review Source

DL

Danielle L.  
COTA  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall a very user friendly system!"

February 24, 2025

5.0

Overall a very user friendly system! Would highly recommend to any therapist!

Pros

It is very user friendly! Documentation is nicely laid out and easy scheduling!

Cons

If you need to delete a document or something, it can be challenging!

Review Source

AM

Anne M.  
Occupational Therapy Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I appreciate you!"

February 13, 2025

5.0

I have really enjoyed using Fusion. I went from paper documentation to this and have been grateful for the updates.

Pros

I like the comment boxes, and being able to pull over information from previous documentation.

Cons

I wish there were more check boxes for ease of documentation.

Review Source

LT

Lauren T.  
SLP  
Child Day Care Services  
Used the software for: 1-2 years

### "Review - SLP"

February 13, 2025

5.0

LOVE IT. It has been great. It's the best platform out there for clinicians.

Pros

The scheduling platform and daily notes layout.

Cons

No complaints - it is the most user friendly one I have used.

Review Source

SG

Stephanie G.  
Physician assistant  
Mental Health Care  
Used the software for: 1-2 years

### "Fusion is okay"

February 13, 2025

3.0

Overall, it has been a good experience. I wish there were more options that were better suited for medical purposes versus therapy.

Pros

Fusion is much more user friendly than other programs I have used in the past.

Cons

Very tailored for therapy services, more difficult to tailor to needs of medical providers

Switched from

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)

Clinic source was not user friendly at all.

Review Source

AO

Abigail O.  
speech-language pathologist  
Medical Practice  
Used the software for: 1-2 years

### "Fusion EMR Review"

February 14, 2025

4.0

I like using fusion and it is one of the better EMRs I have had to use to document as an SLP.

Pros

The site offers a good visual format and offers an easy way to fax/email documents encrypted to providers/parents of clients.

Cons

Reminders for faxing documentation once signed would be beneficial or the ability to enable notifications for certain documents, but the site is easy to navigate.

Review Source

CB

Chelsea B.  
Student  
Higher Education  
Used the software for: 6-12 months

### "Fusion and Clinical Practice "

February 14, 2025

4.0

I used Fusion for my fieldwork classes in Occupational Therapy school. I very much enjoyed using Fusion, as it better prepared me for using clinical documentation as I will in future practice.

Pros

It made my learning experience feel very real. The set up of Fusion looks just like clinical setting documentation. I like how you created the appointment slots and checked in your client before writing the note, which is accurate to what I will do in practice soon.

Cons

It was a little bit hard to understand at first. There was not much direction on how to use Fusion or how to create the notes.

Review Source

AA

Ayesha A.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Satisfied overall"

February 19, 2025

4.0

overall I am happy as it is easy to use and there are steps that can be found online if I need help

Pros

the simplicity of the note taking system is nice and I like that it auto populates when someone is checked in

Cons

sometimes navigating can be tricky, for example figuring out how to discharge a patient without a session attached, you have to go through several steps

Review Source

JB

Jera B.  
Occupational therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fair-Good compared to other systems"

February 14, 2025

4.0

Pros

Now that i am used to it can easily complete most of my notes and like how organized it is.

Cons

I do not like that it signs me out of my other devices and can only be logged in on one device.

Switched from

[Therabill](https://www.capterra.com/p/109769/TheraBill/)

My company made the switch i am not sure why

Review Source

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