# Page 14 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Fusion the right Electronic Medical Records solution for you? Explore 709 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews

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Fusion

4.3 (709)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Fusion

## Showing most helpful reviews

Showing 326-350 of 709 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HS

Hadassah S.  
Occupational therapist  
Education Management  
Used the software for: 6-12 months

### "Fusion Review"

February 13, 2025

5.0

Pros

It's ease of use, and the customer service.

Cons

Seeing sections such as pending intake forms, verifications, and authorizations on the sidebar, that don't apply to my personal caseload.

Switched from

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)

My employer made the switch for more ease of use and clear accessibility.

Review Source

JN

Jasmine N.  
Speech Language Pathologist  
Consumer Services  
Used the software for: 6-12 months

### "Fusion review- cliniccal SLP and supervising SLP"

February 19, 2025

4.0

Pros

I like the ease of use of the calendar for scheduling (i.e., cancelling and selecting the reason). I like the alerts when a progress report is coming up due and the daily notes section to list all of my treatment notes not yet completed and signed off on.

Cons

I do not enjoy Fusion as a supervising SLP. I have to send each treatment note to my clinician(s) after the client checks in. The graduate student often has to wait for me to send this to them as we have tight, busy schedules as supervisors. Once the graduate student completes the treatment note, they send it back to me for review. If any edits are recommended, I have to send it back to them and it's a constant back and forth until the final product is deemed ready for billing and signature. I don't like that I can't edit the treatment note at the same time that the graduate student has it in the "queue".

Review Source

MM

Mark M.  
Director of Medical Services  
Medical Practice  
Used the software for: 1-2 years

### "Director of Medical Services"

February 14, 2025

5.0

I Highly recommend Fusion, especially if this is your first time using a digital health record.

Pros

It is a easy platform to navigate through. I have used many EMR over the years and many are complicated and you tend to get lost in tabs etc...

Cons

At this point being able to run customized reports is still a struggle but to be honest I have not had time to see the help you all have for creating them.

Review Source

MR

Molly R.  
slp  
Individual & Family Services  
Used the software for: 2+ years

### "Fusion review"

February 13, 2025

5.0

Overall my experience has been great and has helped me stay on top of my billing and documentation.

Pros

Easy to use and able to access as long as you have wifi

Cons

No mobile app/IOS interface to use, this would allow me to take notes while with a client

Review Source

KR

Kristen R.  
occupational therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fusion review "

March 4, 2025

4.0

Pros

Easy to write notes and check patients in when they arrive.

Cons

You cannot calculate attendance easily on fusion for patients. I find it glitches and it has made me lose entire notes or documents that I've had to start over multiple times.

Review Source

LK

Layklin K.  
certified and licensed occupational therapy assistant  
Medical Practice  
Used the software for: 1-2 years

### "Fusion is my favorite documentation system! "

February 25, 2025

5.0

I have used Fusion at 2 jobs so far and in my opinion I am able to document quicker with Fusion due to the simplicity of the lay out.

Pros

I like how Fusion is easy to navigate and simple to use. I like seeing my schedule all at once and having all of the tools/options in eyesight on the left-hand side.

Cons

I do not have a con about Fusion. I have used many systems in my profession and Fusion is my favorite.

Review Source

CF

Colleen F.  
Family Resources Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fusion 2025"

February 20, 2025

3.0

Pros

Being able to schedule recurring appointments

Cons

When you click on a person's name/appointment on your calendar it doesn't go to their profile and if you want the profile you have to hover just right, which sometimes doesn't actually work for me and it takes like 5-6 tries

Review Source

DE

Darian E.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excited about Fusion"

February 19, 2025

5.0

Pros

Billing and scheduling is user friendly.

Cons

Contributors are not able to add goals when they are completing daily notes, evaluations or re-assessments. I typically use this with my students and it would be helpful to have.

Switched from

[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)

Fusion is more user friendly that previously used EMRs.

Review Source

LH

Laura H.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "What a great EMR!!!"

February 20, 2025

5.0

I have loved using Fusion for both my EMR and my billing.

Pros

Fusion is very easy to use and the support is overall good.

Cons

Sometimes, Fusion seems to change things.

Switched from

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)

Clinic source was too hard to use and fusion was better.

Review Source

eM

eric M.  
Speech Pathologist  
Mental Health Care  
Used the software for: 2+ years

### "Speech Therapist observations"

February 18, 2025

5.0

I am a Speech Therapist working in private practice. we use the software at the clinic

Pros

Honestly its really easy to use. It is quick to do documentation for my private practice. it doesnt force you to complete any areas that are not necessary.

Cons

I think the UI could be upgraded to make it a bit more easier on the eyes. It looks dated IMO

Review Source

AE

Amilia E.  
Physical Therapist  
Medical Practice  
Used the software for: 1-2 years

### "Web Pt to Fusion transition was okay"

February 18, 2025

4.0

I was trained with Fusion last year, coming to Medfort Children's Therapy and it has become fluid. I used Web PT prior to fusion.

Pros

Carrying notes forwards The side bar is a quick look at reports I need to finish

Cons

I don't want to write a daily note and an evaluation, the daily note could automatically populate, one process not two different documents.

Review Source

JW

Jordyn W.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy with Fusion"

February 14, 2025

5.0

Pros

From a clinician perspective, I appreciate the ease of the documentation! The template for daily notes and evaluations are great.

Cons

I do wish there was a function to submit a no-show appointment note.

Review Source

AP

Allison P.  
Occupational Therapy Assistant  
Medical Practice  
Used the software for: 6-12 months

### "Best EMR I’ve used"

February 17, 2025

5.0

It is one of the easiest parts of my job and makes documentation that can be sometimes very grueling, pain free.

Pros

I love the clean interface, it isn’t visually crowded at all and it is so user friendly.

Cons

I wish it had an app on the Apple App Store!

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

My job changed and I’ve used other systems namely epic

Review Source

SS

Sophia S.  
Lead Speech therapist  
Medical Practice  
Used the software for: 1-2 years

### "Fusion from a speech therapist point of view "

February 13, 2025

4.0

Fusion has been a good program thus far. It is very easy to navigate, manage patients, contact families, etc.

Pros

Patient portal and telehealth link built in has made the patient-clinician point of contact so much easier

Cons

The way the goal data is tracked. For speech therapists specifically, it is hard to track data in an effective way when it comes to work banks, trials, cueing level, etc.

Review Source

nD

nona D.  
SLP  
Hospital & Health Care  
Used the software for: 2+ years

### "frequent user"

February 19, 2025

4.0

overall my experience using Fusion has been great

Pros

Clinicans use Fusion due to it being easy to use, having frequent updates and ability to pull forward and save language within system

Cons

clinicians would benefit most from Fusion having a mobile app!!

Review Source

EE

Erika E.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Such a positive experience!"

February 19, 2025

5.0

We've loved it. It was a massive learning curve to learn, but it's easily become my favorite EHR.

Pros

I love the readily available customer service. And I love the variety of detailed reports I can run.

Cons

There's a not a better way to track the state insurance (TN). We can't run the insurance through Fusion (the state's fault), but we would like to track it better in fusion.

Review Source

AB

Alicia B.  
Speech Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Fusion Review"

February 20, 2025

4.0

Pros

Works well. Has options to color code. Canceling/ scheduling etc. is intuitive.

Cons

Reminders for reports are almost always too early/ wrong and it is not easy to change when to get paperwork reminders.

Review Source

RC

Rosi C.  
Speech Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "My favorite EMR system "

February 13, 2025

5.0

Very positive! I am more apt to accept a job if they use Fusion

Pros

ease of use. Very functional for therapist

Cons

That it glitches and refreshes sometimes and that sometimes your work doesn't get saved

Review Source

EL

Emmy L.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fusion Review"

March 3, 2025

4.0

I have been using Fusion for two years now and highly recommend it. It makes scheduling and documentation easy !

Pros

It is easy to use and understand as a new practitioner!

Cons

Sometimes Fusion crashes and takes several hours to fix. This can be frustrating as it prevents clients from checking into their scheduled appointment.

Review Source

AD

Adrianna D.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fusion Review"

February 20, 2025

5.0

Overall, I have had a good experience with Fusion! It is easy to learn and navigate.

Pros

It is very user friendly and easy to navigate.

Cons

Sometimes it is hard to get back to weekly schedule vs daily schedule.

Review Source

TS

Taylor S.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fusion Review"

February 20, 2025

5.0

I enjoy using Fusion and think it is very easy to document once you learn how to use it

Pros

That you get notified when patients check in, cancel, etc. at the bottom corner of the screen

Cons

I do not like that when clicking on patient files under their patient profile you cannot just click on the file and have to click on the eye to the right of the file.

Review Source

CH

Cynthia H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Fusion is great for a simple business structure"

February 24, 2025

3.0

It’s okay (see above notes and comments)

Pros

Documentation ease Set up ease Finding clients Uploading Sending out reports

Cons

Billing feature - trying to learn more but it’s complicated Small complications like the automated texts and lots of parents text back that number and there’s nothing we can do about it Reporting is complicated Being charged for onboarding (which was not helpful) Price Wish there is more features to customize

Review Source

MD

Myah D.  
Administraive Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Pleased User "

February 19, 2025

5.0

My experience is definitely on the better side!

Pros

It's probably the easiest system I've worked with and it pretty user friendly

Cons

Wish there was a better way to categorize certain things on there.

Review Source

KM

Kyra M.  
Speech Language Pathology Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fusion Review"

February 25, 2025

5.0

Pros

What I like the most about Fusion is how it is visually satisfying to navigate through, specifically when looking at my and other clinician's schedules. Another feature I like is the side task bar and how it is organized.

Cons

Initially, I had trouble navigating through the client's files because I personally feel like it shouldn't take that many steps to access various documents and files. I think users would have an easier time if there were separate and clear cut links to access what we need from clients files.

Review Source

AH

Angie H.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best I have used "

February 19, 2025

4.0

Overall it is the best EMR software I have used in terms of ease and versatility.

Pros

I love how Fusion is versatile and easy to use.

Cons

It takes time to figure out where to input certain types of information and more free form sections would be helpful. It would also be helpful to generate a discharge note directly from a daily note vs writing 2 notes.

Review Source

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