# Page 16 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Fusion the right Electronic Medical Records solution for you? Explore 709 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews

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Fusion

4.3 (709)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Fusion

## Showing most helpful reviews

Showing 376-400 of 709 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Alexia B.  
Speech Language Therapist Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Alexia Fusion Review"

February 24, 2025

4.0

I use fusion every day for work and it is a great way to stay organized and have everything in one place!

Pros

The reminders and the way notes are structured

Cons

the limited access to other's documents.

Switched from

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

The organization and overall functionality

Review Source

KH

Karalyn H.  
occupational therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User Friendly"

February 19, 2025

4.0

I think fusion is extremely user friendly and easy to train therapists to use. I find that some of the reports are not what I need such as figuring out my true accounts receivable.

Pros

Ease, user friendly, makes note writing more time efficient.

Cons

reports are not always comprehensive, patient portal not user friendly.

Review Source

JS

Jeana S.  
Occupational therapist  
Medical Practice  
Used the software for: 2+ years

### "Fusion review "

February 14, 2025

3.0

It’s okay- I wish it didn’t crash or freeze so much

Pros

It is easy to document notes, easy to use

Cons

It crashes all the time and it’s expensive

Review Source

JK

Julia K.  
SLP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Would recommend"

February 18, 2025

4.0

Overall, Fusion is pretty user friendly and efficient for documentation

Pros

The templates within the system allow for quick documentation

Cons

sometimes it can be confusing to figure out where to go to open a new document such as a progress report, I wish I could click and create one right from the reminders page but this does not seem to be an option

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Cost of the product was the main reason for the switch

Review Source

GK

Gretchen K.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Can’t recommend fusion enough!"

February 13, 2025

5.0

Fusion has been my favorite EMR system for its easy documentation and simplified processing to find all relevant documents information and collaborate with colleagues and families.

Pros

Very easy to use and find relevant information on kiddos and documentation is made very simple!

Cons

No cons - it has been my favorite EMR to use!

Review Source

YC

Yani C.  
Receptionist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to navigate"

February 18, 2025

5.0

Overall I think fusion is a good system to work with.

Pros

I like that everything is easy to navigate.

Cons

I don't like that we started getting charged for text message reminders.

Review Source

JD

Jeremy D.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use!"

February 13, 2025

5.0

Fusion is a very easy system to learn and very user-friendly! I have enjoyed using it and think that it would be a good system for many different therapy settings.

Pros

Fusion was very easily laid out and simple to find the information you needed. The schedule was simple to look at and understand and it was not difficult to make changes. The tabs for different note types made it easy to keep up with what needed submitted and organized based on what you were doing that day.

Cons

Editing the start time of a session after checking someone in or beginning a note was difficult as you had to delete everything and mark them as not checked in before changing times, so you have to be careful to do things in the correct order and not forget something otherwise the work gets much harder.

Review Source

YG

Yasmin G.  
Patient Service Manager  
Individual & Family Services  
Used the software for: 6-12 months

### "Schedule line borders "

February 19, 2025

4.0

Its been great, there are a few things i would change but overall great!

Pros

The schedule is organized and aesthetically pleasing. Its first time user friendly. I love that you can customize the colors.

Cons

The lines in the schedule to separate specialty is too light. I wish we had the option to change that, since he have over 10 therapist 6 being OT and 4 being ST.

Review Source

OM

Olivia M.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fusion Review "

February 14, 2025

4.0

Pros

Very user friendly. I like that you can access it from any server as well and it saves your progress automatically

Cons

I wish there were more shortcuts for verbiage for documentation

Switched from

[WebPT](https://www.capterra.com/p/92920/WebPT/)

I changed jobs and this was the system they used

Review Source

BR

Brianna R.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fusion has made life easier!"

February 13, 2025

5.0

Overall I have had a great experience with Fusion and would recommend it to others who are looking to simplify documentation.

Pros

User-friendly and aesthetically pleasing.

Cons

I like that the templates for evaluations are customizable but some sections for occupational therapy seem to have overlapping categories.

Switched from

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

Looking to find something more user friendly for everyone to use.

Review Source

JS

Jill S.  
Physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Fusion Review "

February 14, 2025

4.0

Very easy to use for a pediatric setting and customizable as well. However, the frequent error pop-ups or internet disconnected pop-ups are annoying.

Pros

Ease of writing reports tailored to the pediatric population is nice

Cons

Internet frequently disconnecting with Fusion

Review Source

MA

Megan A.  
Occupational Therapist  
Medical Practice  
Used the software for: 1-2 years

### "Functional Program"

February 19, 2025

3.0

Appropriate program to use to share in communication between disciplines and patients/caregivers. I would like a feature that allows to input and prep documents.

Pros

Accessibility of the program is nice and to be able to share notes between disciplines.

Cons

Inability to prep notes/documentation to save time

Review Source

SR

Shannon R.  
Speech-Language Pathologist  
Individual & Family Services  
Used the software for: 1-2 years

### "Fusion is Great"

February 13, 2025

5.0

Fusion has been very easy to work with. It helps keep my documentation and authorizations organized.

Pros

I like the organization and the user-friendly interface of the website. I like that I can access it from any device. I like the shortcut features while completing documentation.

Cons

I wish there was a way to be alerted by a new task assigned, maybe in the bottom right corner.

Review Source

MS

Meg S.  
Speech therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Speech Therapist Review"

February 19, 2025

5.0

Really enjoy the ease of use and easy to figure it out with new items.

Pros

Easy to use. Schedule based and love the pull forward option.

Cons

I wish there was a way to copy and paste schedules from week to week. Very redundant to put repeated clients in every week.

Review Source

DB

Devin B.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fusion EMR"

February 14, 2025

4.0

Pros

Convenience, easy to use and document. Easiest EMR I’ve used.

Cons

Time in and time out. I wish it would calculate your total time and units once time is put in.

Review Source

AO

Allan O.  
Occupational therapy.  
Hospital & Health Care  
Used the software for: 1-2 years

### "fusion review"

February 26, 2025

5.0

very easy to use, fast, customisable and reliable.

Pros

easy to navigate, fast and reliable with all features.

Cons

Would like to include notifications on changes to schedules through emails or text messages.

Review Source

EW

Eliana W.  
Speech Language Pathologist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "SLP review of fusion, used for daily note taking, progress notes and evaluation"

February 14, 2025

5.0

My experience using Fusion over the last 1.5 years has been very positive. I think it is a very well organized, user friendly platform for therapists

Pros

overall ease of use, pull forward option for daily note taking and progress notes, auto reminders when progress notes are due

Cons

If you have to change the status of appt, or adjust the start or end time slightly, you have to delete the daily note that has been started.

Review Source

DO

Dan O.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Good platform"

February 15, 2025

4.0

Great. Makes billing easy and i can manage my patients fairly well. Liked this platform better than another.

Pros

Makes managing our clinic pretty straight forward. Support is also pretty good

Cons

Support documentation for some scenarios are missing. Ex. If I've finalized a claim then need to reverse it with the insurance, there isn't the most robust instructions.

Review Source

JB

Janine B.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great PT EMR"

February 24, 2025

5.0

Quick and easy to learn, able to quickly and accurately create evaluations and treatment notes

Pros

Daily notes are simple to write with ability to pull activities forward

Cons

Too many options during check in process

Review Source

HK

Holly K.  
Billing coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good experience"

February 19, 2025

4.0

clean billling software, has many features making it user friendly

Pros

Usually easy to use. The support when you do have a question, issue or problem is very prompt in helping.

Cons

Reports are hard to create. Its hard to tell the timeframe of the information.

Review Source

OH

Olivia H.  
Speech Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use"

February 24, 2025

5.0

Overall, it has been good. Fusion gets the job done in a simple way.

Pros

It is very user friendly. It does not take much technology knowledge to figure it out.

Cons

Fusion is sometimes a little bit harder to use on an IPad than a desktop or laptop.

Review Source

KP

Karina P.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great medical record system"

February 24, 2025

5.0

I think it's great and has potential! It had a bit of a learning curve but became intuitive will minimal time.

Pros

Easy to navigate and easy to teach others how to use. I also enjoy the "pull-forward" option and appreciate I can still edit after pulling the note forward.

Cons

Sometimes when I hover and click on one patient file, it will curate another patient. Especially when I'm writing an appointment note.

Review Source

CF

Chelsea F.  
SLP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fine, Easy to Use"

February 19, 2025

4.0

Overall fine! I wish they had ways for client or parent could fill out information that could auto-populate into reports but overall Fusion is easy to use.

Pros

Different colors to clearly illustrate different appointment types.

Cons

That they don't have a way for families to fill out background information and have it auto-populate into a report (like most other offices using other systems can).

Review Source

KR

Kelly R.  
CEO therapist  
Medical Practice  
Used the software for: Less than 6 months

### "ThriveKids OT review"

February 22, 2025

4.0

Once I got sales to return my emails and setup appointment it was pretty easy with mostly helpful assistance

Pros

It’s user friendly from daily notes to billing and setting up clients

Cons

Maintain a visual visit count on daily notes.

Review Source

AM

Alex M.  
Behavioral technique  
Child Day Care Services  
Used the software for: 1-2 years

### "The Review"

February 21, 2025

5.0

It was great used it for notes and many other things. It had so many options and accessories you could use to help you make work easier!

Pros

It was easy and simple almost anyone can use it!

Cons

Sometimes there would be bugs and it would shut down, but would come back up pretty quickly!

Review Source

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