# Page 29 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Fusion the right Electronic Medical Records solution for you? Explore 708 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews --- Fusion 4.3 (708) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 29 - Reviews of Fusion ## Showing most helpful reviews Showing 701-708 of 708 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VL Vicki L. Office Manager Used the software for: ### "Customer Service is the best I have ever had with Medical Software" January 12, 2016 4.0 Basically an awesome product, quick to respond to issues, and very friendly. Love Kathy & Emily (Derek is ok too, lol). Wish the accounting portion of the software was as efficient as the rest of it, but love the fact that they are constantly "tweeking" it to accomodate needs. Review Source AL Amy L. Administrator/Speech and Language Pathologist. Used the software for: ### "This software was easy to get started on...very user friendly and great customer support!" December 17, 2015 4.0 Fusion is user friendly. The program is laid out nicely and for the most part self-explanatory. As an administrator and therapist, I have had very few issues with the program. When issues do arise, staff is readily available to get back to me to help me out. Review Source MW Marianne W. OTR/L Used the software for: ### "Efficient and excellent EMR" March 11, 2015 5.0 Fusion has greatly made documenting much more efficient and manageable. I absolutely love the to-do list because it helps keep me organized. I also love the graphs that instantly show patient's progress. Fusion has been a great asset to my practice!! Review Source TS Traci S. Director, Behavior Supports Division Used the software for: ### "Amazing Customer Service" January 27, 2016 5.0 As a new user to Fusion, I have had several questions. When I contacted Emily for customer service, I was amazed that SHE answered the phone and was able to help me immediately. I was truly amazed! Thanks Fusion for your great customer service :) Review Source AM Ann M. Office Manager Used the software for: ### "It is very user friendly" December 14, 2015 4.0 Our Company has had a great experience with the software and the customer services at Fusion. There is always changes to everything but Fusion is very good at helping make changes that will suit our needs. Review Source Response from Ensora Health December 14, 2015 Thank you for the great review, Ann! SH Susan H. Office Manager Used the software for: ### "I am currently using 2 different EMR's for 2 different businesses. Fusion is more user friendly." February 5, 2016 5.0 I like that Fusion has billing incorporated in the program and you don't have to use 2 seperate programs. The only con I can think of is that we are in AZ and sometimes we have to wait for a response. Review Source LM Lori M. Owner/Occuaptional Therapist Used the software for: ### "The software is user friendly but the customer support is one of a kind!" February 28, 2016 5.0 With the personal customer support I was able to be fully up and running in 2 weeks. The system is easy to use and I am so happy! This software has helped my business tremendously. Review Source DB Dwayne B. Occupational Therapy Assistant Used the software for: ### "Quick and friendly customer services when I had a Password issue of my own." February 22, 2016 5.0 I have been using this program for 5 months now and it is very user friendly and easy to use. Customer support is great. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.