# Page 7 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Fusion the right Electronic Medical Records solution for you? Explore 708 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews --- Fusion 4.3 (708) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Fusion ## Showing most helpful reviews Showing 151-175 of 708 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Hannah R. Occupational Therapy Assistant Individual & Family Services Used the software for: 2+ years ### "Crashes and Pulling forward" February 18, 2025 4.0 I would give an 8/10. Very user friendly and easy to use. Sometimes crashes and I wish you could pull forward individual goals when writing a daily note vs pulling forward the entire note. Makes it time consuming to go back and delete goals you did not work on that day. Pros I like because it is very user friendly and easy to use. Cons Crashes and pull forward entire note vs specific goals only Review Source KV Katie V. Speech-Language Pathologist Hospital & Health Care Used the software for: 1-2 years ### "Great experience with Fusion" February 14, 2025 5.0 I've really enjoyed it overall. It makes report writing simple and easy. Pros Ease of report writing, quick phrases, preloaded assessments Cons It can sometimes be glitchy and slow. It is frequently 'down' and we have to wait to use it Review Source AB Anjelica B. SLPA Alternative Medicine Used the software for: 6-12 months ### "AB review for Fusion" February 14, 2025 4.0 Good, I would change very small functions to make the experience a little more seamless but over all once learned, Fuson is a good application. Pros How so much data is available in one place. Cons There should be some sort of auto save function. Many times I’ve accidentally backed out of the current note I’m working on and lost all the data. Review Source RS Rachel S. Associate Professor and Clinical Supervisor Higher Education Used the software for: 2+ years ### "Comprehensive and user friendly" February 19, 2025 5.0 My overall experience with has been positive. It is the fourth EMR system I have used and is definitely easy to use. Pros I have been using for several years now and it is easy, clear, and inclusive for most of the things we use it for. Cons I wish there was a biographical section for the eval report and the progress notes. Review Source SD Shoshana D. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Not user friendly but gets the job done" February 14, 2025 4.0 Once I became used to I was able to navigate it. However there are some basic things that we have to build workaround for and things that are not intuitive to learn. It takes us a long time to onboard people because of that. Pros consistency. Aside from a few exceptions, it works constantly and fluidly. Cons Not user friendly. Takes people a long time to learn and figure out. Review Source JM Jillian M. PT Health, Wellness and Fitness Used the software for: 2+ years ### "Hasn't kept up" February 17, 2025 2.0 I think there are much better EMRs on the market these days. Having used for almost 4 years now myself I feel as though we have grown and the system has not properly kept up with our needs. When you ask for more features, you are told it has to get enough "votes" for it to be considered. With a cost higher than competitors like Jane and Simple Practice it's only a matter of time before we switch systems. Pros Simple learning curve for therapists who do not have much experience/are newer to practicing. Cons Too simple; double documentation (i.e. a daily note with every progress, eval, discharge), no minimize button. Review Source MG Marina G. Occupational Therapist Medical Practice Used the software for: 1-2 years ### "Fusion Review from Outpatient OT" March 4, 2025 4.0 I think overall is a great program, allowing clinicians to be as flexible as they would like with documentation. Pros I like most the flexibility of the program. I like that I am able to add/remove as much as I would like. Cons I don't like that when I hover over some of the goals to see the progress that it does not show me the information/data from that date. used to allow me to do this if I clicked on the date when previewing the goal data, however, in the most recent update this was taken away. I also wish I could check in my own patients and see my co-workers schedules. Review Source JL Juliette L. Speech language pathologist Individual & Family Services Used the software for: 2+ years ### "SLP review" February 18, 2025 5.0 My overall experience with has been great! I can access it from the internet which is nice if I need to complete my notes at home. It is easy to log into, see the schedule for the day, week, months, etc. It allows me to see files uploaded from our receptionist and keep important files such as progress reports, IEPs, IFSPs all in one place. Pros It is very straight forward to use. I can see the other therapist's schedules which really helps at our facility so that I can see if I am taking my client back to their parent in the waiting room or to their next therapist (occupational or physical therapist). It is very easy to write notes, see notes/documents uploaded to each client's file, etc. Cons It makes you change your password very frequently. Although this is annoying, I'm sure it is good for HIPAA privacy reasons. Review Source EW Elizabeth W. occupational therapist Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly, even for non tech people " February 15, 2025 4.0 Really positive. is my favorite online scheduling platform. I have used Janeapp, Web PT, and others, and none of them are as user friendly as Fusion. I am not a tech minded person and I actually enjoy using Fusion. Pros It is easy to figure out and has an intuitive set up that is not overwhelming. Cons The progress notes and re-assessments require that you transfer goal progress from daily notes onto those notes, instead of having a way to carry them forward the way you do no daily notes. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) It was too difficult to use and it was visually overwhelming and confusing to figure out all the small boxes to check off to complete documentation. The platform was not intuitive to navigate. Review Source RM Rachel M. Pediatric Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "Ease of Use" March 3, 2025 5.0 I like the adaptability and ease of use with . It feels intuitive and easy to understand and I appreciate that so much information can be stored in one place. I find the interface to be very easy to navigate. Pros I like that the system is easy to use and things are written in language that is understandable and free of jargon. I appreciate that the documentation, scheduling, and billing is all in one spot. Cons I don't like there are separate documents for re-assessments and initial evaluations, as my company does not use them and they seem superfluous. But I'm not sure if it's a feature that can be turned off and we haven't done so yet. Review Source TD Tyler D. Occupational therapist assistant Medical Practice Used the software for: 1-2 years ### "Easy Peasy" February 26, 2025 5.0 Overall I have had enjoyable expiremce with , it’s made a complicated job much easier, and without it I definitely would end up having longer days/time spent on documentation. Pros The accessibility it’s much more convenient than traditional note sites Cons Occasional visual glitches for example sometimes the wrong client pops up and you have to readjust/fix after clicking Review Source KP Kelly P. Speech Therapist Hospital & Health Care Used the software for: 2+ years ### "Complaint with pending daily notes" February 19, 2025 4.0 Pros When documenting evaluations, there is an opportunity to both use a drop down menu for quick and easy documenting, and sections that allow therapist to document using own words. Cons Customer service and "pending" daily notes. I have 6 daily notes from \[sensitive content hidden\] still sitting in my "pending" list that cannot be reclaimed or signed. I have reached out to customer service several times regarding the issue. No one ever reached out to me with progress of issue; I had to initiate contact in order to receive an update. I was then given a response that the issue was not fixed. This particular correspondence occurred at least 4 times, with no resolution. As of \[sensitive content hidden\], I still have x6 daily notes from 2023 that cannot be signed. Review Source MG Morgan G. Executive Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great EMR for ST, PT and OT private practice." February 18, 2025 4.0 We are enjoying it and it has been a great decision to transition to as our EMR. Pros I have enjoyed the accurate reports, insights, ERAs and how accurate they have been making our billing processes much more effective and timley. Cons Does not have all the reports or stats at my fingertips-we can and have reached out to support and had reports created for us based on our specific needs. Alternatives considered [Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing Fusion cost and difficult onboarding. practice perfect was too simple and didn't look nice Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Inaccurate practice analytics related to billing. no way to keep track of accounts receivable. Review Source SS Sue S. Office Manager Medical Practice Used the software for: 6-12 months ### "My Fusion Review" February 13, 2025 5.0 I have used other systems and this is one of the easiest to use. It would be nice to give therapists partial admin without complete control. Pros Easy to use and train new employees on. User friendly Cons More flexibility with the template for the therapists. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reason for choosing Fusion It was built by a therapist who know what was needed for our company Review Source LH LINDA H. Authorizations Coordinator Medical Practice Used the software for: 1-2 years ### "Overall Good Product" February 19, 2025 5.0 I have had a very good experience using this product. Pros I like the ease of uploading documents and writing notes Cons There are a couple things I would like to have: for instance I would like a place to keep track of yearly Plans of Care (POC) necessary for our government agency for disabled people and to be able to filter it out so we can know monthly who needs a new POC for the year. Review Source CK Chase K. Speech language pathologist Hospital & Health Care Used the software for: 1-2 years ### "Scheduling" February 24, 2025 4.0 Pros Scheduling patients on is quick and easy to do and the process of checking patients in or marking them absent, even if it's last minute or needs to be changed, is easy too. Cons Occasionally takes a minute when you hover over the appointment and if you have access to multiple therapist's schedules, it can be easy to accidentally mark the wrong patient. Review Source SA Soul A. Patient Care Coordinator and Scheduler Medical Practice Used the software for: Less than 6 months ### "Great, Can Be Excellent" February 19, 2025 4.0 It’s good overall. I can do my job very well even though I haven’t had any prior experience with E-health platforms Pros I like it’s functionality and that it’s very user friendly. The interface is easy to get used to even as a beginner in Healthcare administration. Cons I don’t think I’ve noted any cons but I do have suggestions: please I would like an option to star/pin messages on , that way I can filter through the most important messages and not just mark it unread all the time. Review Source jH jonathan H. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Fusion Review" February 24, 2025 4.0 Overall, Web EMR provides a smooth and efficient experience for therapy practices looking for an all-in-one solution with strong documentation and billing capabilities. Pros . Cloud-Based Accessibility Access patient records from anywhere with an internet connection. No need for on-premise servers, reducing IT costs. 2. User-Friendly Interface Intuitive design makes it easier for healthcare providers to navigate. Customizable dashboards improve workflow efficiency. Cons no option to modify/add/utilize "add from last" in some areas of docs which is slow Review Source AR Atara R. Occupationl therapist Hospital & Health Care Used the software for: 2+ years ### "Fusion is great" February 20, 2025 4.0 I am happy with overall. It is a great system to be able to manage lots of clients and multiple therapists. I am impressed with the easy and simple way to navigate and use. Pros Reminders, easy to use and fill in daily notes, dot phrases, and alerts that pop up on your screen when cancellations and check ins occur Cons I don't like that you must change the password so frequently, as it makes it difficult to remember. I also would appreciate having birthday notifications/alerts when a child is seen the week of or day of. Maybe you can make a balloon next to their appointment. Review Source AL Ashlynn L. Occupational Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "The absolute best documentation system! " February 18, 2025 5.0 I would recommend to any business owner looking for a simple, user friendly, EMR system. Pros is SO user friendly! It makes appointments, notes, goal tracking, and every part of documentation easy to use. Fusion is easy to navigate and easy to learn. My entire staff loves Fusion! Cons Tracking progress notes that are different frequencies can be challenging. I know has the capabilities to perform this however it hasn't quite worked out for me. Alternatives considered [Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing Fusion was easy to use and felt like an "all in one" option Review Source JP Jill P. Owner - Speech Language Pathologist Health, Wellness and Fitness Used the software for: 2+ years ### "Its Ok. There are things I would change" February 19, 2025 3.0 There are several things I would like to see changed. is very expensive, especially when 4 of our employees are part time. Pros Scheduling the clients and submitting claims is easy. Cons The part time employees have the same rate as full time employees. It cost extra money to send text and forms after already a high price to use with as many therapists we have. Switched from [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) had more options than clinicsource Review Source JW Jamie W. Occupational Therapist Hospital & Health Care Used the software for: 2+ years ### "Quality EMR" February 28, 2025 4.0 Overall quality product that is worth the money if you can take advantage of all the features Pros User friendly, easy to teach new users, billing easy Cons Cost, sometimes hard to get troubleshooting assistance Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing Fusion Ease of use, user friendly, not as clunky Review Source AR Ashley R. Owner Education Management Used the software for: 2+ years ### "Great EMR!!" February 14, 2025 5.0 Pros has an easy to use interface. It is easy to write notes and daily scheduling. Cons If I could add one feature, it would be the ability to charge those the processing fee when using a credit card to pay their invoice. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Fusion The ease of use and billing. I have used before as well Review Source BF Brie F. Executive Director SLP Hospital & Health Care Used the software for: 1-2 years ### "We Love Fusion!" February 24, 2025 5.0 We tried a different EMR and it was much less user friendly than , especially when considering the number of users in our practice. Pros It's ease of use and extremely functional nature. Cons Sometimes pulling reports can be difficult and it can be hard to pull the exact report you need. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) We originally had , then switched to Jane and came back to Fusion. Review Source AL Allie L. Occupational Therapy Assistant Hospital & Health Care Used the software for: 2+ years ### "Fusion Review - from an occupational therapy assistant in the pediatric outpatient setting" February 26, 2025 4.0 is easy to learn, navigate and use! As a therapist who has used hand written daily notes and narrative daily notes for therapy sessions I think Fusion offers efficient and effective ways to document and keep track of patient progress. Pros \- Pull forward feature - Simplicity and organization - Graphs to track client progress - The ability to archive and/or master goals - The ability to contribute/collaborate on documents with therapists Cons \- The inability to choose which individual items to pull forward instead of a whole section - No option for check boxes Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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