# Page 8 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Fusion the right Electronic Medical Records solution for you? Explore 708 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews --- Fusion 4.3 (708) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Fusion ## Showing most helpful reviews Showing 176-200 of 708 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Suzanne S. Speech Pathologist Health, Wellness and Fitness Used the software for: 1-2 years ### "Very useful for an SLP " February 13, 2025 5.0 This system is very user friendly for scheduling, writing reports and uploading and sharing documents. Pros I like that keeps track of my outstanding and completed daily notes. It gives me reminders of dues dates for progress reports and annual re-evaluations. The calendar is easy to use and super helpful in keeping me organized. The clients report that the reminders are an effective tool for keeping everybody on time/ track. Cons When I'm writing an assessment, I often go out to the preview mode so I can see all that I've written. I don't have any major complaints. I like it better than the last system we used. Review Source AH Amanda H. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend for clinical use" February 16, 2025 5.0 Very positive, highly recommend for every clinic Pros I like the overall structure and ease of to help with daily tasks and organization in the workplace. Cons Ease of use on the phone, can’t see multiple users at once on iphone Review Source JD Jenna D. HR Manager Medical Practice Used the software for: 2+ years ### "LP HR Manager Review" February 14, 2025 4.0 Overall, it has been the better EMR software to use. Pros The documentation software is very flexible and manageable as a treating clinician. Cons Lack of integration with our ABA services. Also, it is an expensive service as you pay per therapist on the service. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Jane made things incredibly difficult for all aspects of the clinic. Review Source MM Marissa M. Occuaptional Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "A Great Documentation System" February 14, 2025 4.0 Overall, I genuinely enjoy and think it is the best documentation system I have ever used. Pros I love that is so user-friendly and makes it easy to access documentation for multiple disciplines. Cons One problem I've had is that sometimes a note will randomly get kicked back after I have signed off on it and the data has been deleted. It doesn't happen often, but is odd when it does. Additionally, once I archive or discharge a goal, it still appears on the client's daily note, which makes it difficult to tell what goals are still relevant if multiple therapists are treating the same client. Review Source LP Lori P. Speech Language Pathologist Medical Practice Used the software for: 1-2 years ### "Solid Program" February 14, 2025 4.0 It's a solid program that allows me to easily schedule and document. Pros I like that you're able to schedule patients easily. I also like that there are many pre-made templates available Cons I wish there was a function where you could document telephone encounters and have a better way to highlight 'notes' (important messages) for patients. I wish I had to ability to customize templates a little more Switched from [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Clinic note was a horrible program to use. Review Source AB Amanda B. Speech Language Pathologist Health, Wellness and Fitness Used the software for: 2+ years ### "Great EMR program " February 13, 2025 5.0 Easy to use, regularly updating features based on client feedback, and does not involve extensive training to use. Pros user friendly, easy to use, makes documentation easy, good report templates Cons intake paperwork inefficient forcing us to use a second program Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practice was too tasky, it didn't pull forward information from previous notes, it created more work Review Source KF Katie F. clinical director Medical Practice Used the software for: 6-12 months ### "Fusion Review" February 13, 2025 4.0 I have enjoyed it. The more i use the product the easeir tings become Pros I like how nice the reports look and how well intake forms input into the client portal area. I love the billing side and being able to create invoices and make payments with ease. Cons That the note templates are not customizable. For our clinician working with 2-5 year olds who are autistic we need to use specific areas that just don't need all the drop downs and section you have set. We make ti work but it would be easier if we could customize. Also quickphrases should be able to be added from documents by all roles. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Fusion much easier to use and easier billing side for small company Review Source SW Samantha W. Physical therapist Medical Practice Used the software for: 1-2 years ### "Good for scheduling, but could use some improvements in documentation" February 13, 2025 3.0 Overall, I give an okay as far as user friendly documenting goes. Pros I like the ability to pull forward previously documented information to the next note or progress note. The scheduling features are pretty good overall also. Cons I wish there was more capability to pull forward frequently used phrases. It is also annoying to have to go back into the patient's profile from the scheduling page, and would be nice to have access from the documentation pages (i.e. as I am typing in the patient's note). I also would love if there was a feature that allowed you to bring forward some of the findings/tests and measures from evals/progress notes into the daily note itself. Review Source CW Cathy W. Director Medical Practice Used the software for: 1-2 years ### "It's a good product" February 18, 2025 5.0 Pros communicating with doctors and parents through the portal. Cons Not being able to put in an upcoming authorization and having to wait. Switched from [Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) They were going to service anymore so we had to find something Review Source DAB Dee Anne B. Speech Therapist Medical Practice Used the software for: 1-2 years ### "Fusion review!" February 13, 2025 3.0 It has been a steep learning curve for myself and numerous other staff/clinicians. It's lack of intuitive features. It seems there is a lot of steps to do in order to complete a simple task. Pros The scheduling calendar, the auto reminder for parents, the charting/notes template and the chat feature. Cons 1\. The inability to share reports more than once. 2. The inability to add a table to a report template. 3. The goal criteria does not show up in the final goal/report. You put it in the goal section but it does show up in that way. Switched from [Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/) Needed more efficiency and user friendly features. Review Source KM Keeley M. Lead Clinical Coordinator Mental Health Care Used the software for: 2+ years ### "Easy to use EHR system" February 13, 2025 4.0 Overall, this is pretty great for an EHR system. It is much easier to use than most. Pros The quick use of inputting information for each client and the capability of moving the icons easily on the home page to different appointment slots. Cons The confusion when it comes to moving clients to inactive. When I receive the referral, I automatically put it into the system to keep track of documentation, but when clients decide to not come for some reason or another, it makes it difficult to remove them from the referral or active list when they will not be coming. Review Source JY Jessica Y. Speech Therapist Hospital & Health Care Used the software for: 2+ years ### "Excellent documentation system" February 14, 2025 5.0 Overall, best document program that i have used! Pros We are able to streamline multiple disciplines in our clinic, the automatic documentation reminders are amazing!! Cons The ability to hover over a client appointment and see there information is sensitive and can sometimes show someone else's information. Review Source JW Jana W. COTA Hospital & Health Care Used the software for: Less than 6 months ### "Fusion is user-friendly (mostly)" February 13, 2025 3.0 Overall, it is a decent application. I've used upwards of 20 different platforms across radiology, oncology, therapy and eye care and I'd say that is one of the most user friendly, but lots of steps/places for info to hide. I have put some very brief notes in daily notes to come back later to write my actual note when I have time and it seems that they often disappear which is very frustrating. Pros I like that the schedule is generally easy on the eyes for clinicians. I like that I can have access to other schedules in the clinic. The message feature with other staff and patients in convenient. Cons Scheduling seems cumbersome, lots of steps and lots of places to input info. I wish the documentation had some easy drop down or fill in options to make charting easier. I especially loathe the progress note section. It takes me WAY too long to fill in all of the blanks on a document that I don't have time to complete so I end up doing in on my own personal time. Having an embedded Ai would be great to help with writing notes quickly with the ability to add in extra additional details (like Freed Ai). Review Source AC Alexa C. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "Fusion Review" February 26, 2025 5.0 Using has significantly increased my documentation speed while ensuring I'm including all necessary information. Pros Streamlined documentation process is great! The on demand help feature is also very helpful. Cons The layout of the main calendar view, it would be ideal if you could see your entire day at a glance without scrolling. The "hover" feature is also touchy. Switched from [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) Wanted to update our EMR system, CS was not user friendly. Review Source CM Carly M. Certified Occupational Therapy Assistant Hospital & Health Care Used the software for: 2+ years ### "Fusion review " February 13, 2025 5.0 I've used it at 2 different jobs and it's a great tool! Pros It makes documentation efficient and easy to access. Cons I wish i could see all of my appointments for the week in one screen instead of having to scroll. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) It was very difficult to use. There was no place to add goals that you could pull through each week or graphs to track progress Review Source JH Jacie H. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Speech/OT clinic" February 17, 2025 5.0 It has overall been good, we like it better than simple practice although the price is substantially more. Pros Documentation time is dramatically reduced, Billing is easy to navigate, we can add a student to the schedule free of charge with a student credit. Cons The billing accounts are difficult to understand for our parents. It is hard to make a superbill Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practice does not work well with having two disciplines (OT/ST), and billing was not easy to navigate Review Source MM Megan M. Owner, partner Medical Practice Used the software for: 1-2 years ### "Would recommend for small clinics" February 14, 2025 4.0 Overall, is the best fit for our small clinic and has all of the features that we need to run seamlessly. Pros Intuitive EMR that can do scheduling, billing, telehealth, and more. Cons Lack of billing support unless you pay more $$$ Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Difficult to use for speech therapists. The best feature in WebPT was that they put a small birthday indicator on my calendar if it was the patients birthday. Review Source CF Carolina F. speech language pathologist Medical Practice Used the software for: 6-12 months ### "best transition" February 13, 2025 4.0 Pros it is very user friendly and the onboarding process provides a one to one meeting to ask specific questions for your individual situation Cons so many different parts that i am still finding new things i did not know about! Alternatives considered [Researchmanager – Clinical Research Suite](https://www.capterra.com/p/192454/Research-Manager/) Reason for choosing Fusion billing was seamless and painless for what my company requires Switched from [WebDrive](https://www.capterra.com/p/170697/WebDrive/) for the billing perspective to have everything in one place Review Source RF Robyn F. Speech language pathology assistant Medical Practice Used the software for: 1-2 years ### "Great therapy documentation program" February 18, 2025 5.0 Documentation for speech therapy . I have had a great experience with and tell all of my peers about it. Pros The way i can get around the program without getting kicked out Cons Maybe a note section on calendar. Maybe make the print out portion for larger note area Review Source AG Adilene G. Office Assistant Individual & Family Services Used the software for: 1-2 years ### "Needs some minor scheduling adjustments" February 25, 2025 4.0 It's smooth in terms of scheduling but needs to be a little more specific in the areas mentioned above. Pros Ability to schedule patient appointments Cons Can't see who changed patient appointments on the schedule. won't alert me of patients who's plan of care expires within 6 months. Review Source SP Solange P. SLPA Individual & Family Services Used the software for: Less than 6 months ### "A better way to take session notes. " February 14, 2025 4.0 Overall, it has been very seamless and intuitive to learn. Pros How I can access everything through a patient portal and not have to download all that information. Cons That I have to click on each section each time I want to write my client session notes. Switched from [Therabill](https://www.capterra.com/p/109769/TheraBill/) Our company made the decision. I believe it was to do with finances and information being accurately saved. Review Source CE Carla E. Clinic Coordinator Higher Education Used the software for: 2+ years ### "Fusion--A very user friendly & efficient system!" February 20, 2025 5.0 It was easy to learn, and is easy to use. Pros is very user friendly and efficient. It is easy to collaborate with others regarding scheduling and documentation. Cons Nothing sticks out at this time. is very easy to navigate and use. Review Source MD Madeline D. Speech Therapist Hospital & Health Care Used the software for: 2+ years ### "Fusion makes documentation easier" February 18, 2025 4.0 has been a great tool and made documentation easy. While there are areas of improvement, I think Fusion satisfies my documentation needs. Pros I think the user interface is very easy to navigate, and it is simple to input additional information, assessments, etc. I love the graphs to visualize patient progress. Cons If there are two therapists assigned to the same patient, but only 1 treating therapist, I don't like that I still get notification about monthly progress notes. I wish there were more options for smart-phrases and drop down lists. Review Source LK Laura K. Occupational therapist Hospital & Health Care Used the software for: 1-2 years ### "Fusion experience" February 19, 2025 4.0 Overall, I believe has helped myself and my company be more efficient and better organized with our documentation. It also gives us a HIPAA compliant method of communication. Pros I like that everything is in one place and easy to locate when needed. I also like that I can fax reports to doctors from anywhere I am located. Cons When writing reports, I do not like that the text boxes don't expand (or that I cannot see the whole text at once) so that I can easily see and edit what I typed. I also struggle with the reassessment goals. I have not figured out how to reset the data tracking, other than archiving all the goals each time and starting fresh. Review Source KK Kristina K. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Pediatric PT review of Fusion" February 13, 2025 4.0 Overall it is an easy platform to use Would recommend, would highly recommend if the few changes I suggested were added Pros Like being able to pull forward information from previous documents, seeing every ones schedules at once Cons It would be helpful to have option to put a name into the schedule for whoever made changes to the schedule, i .e. to shows somewhere who scheduled the patient or who moved the visit, being able to add picture of patient would be helpful as well Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.