# Page 9 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Fusion the right Electronic Medical Records solution for you? Explore 708 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews --- Fusion 4.3 (708) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Fusion ## Showing most helpful reviews Showing 201-225 of 708 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Emily S. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "Simplify and Provide" February 18, 2025 3.0 It has been among the easiest EMRs to learn. I have learned about 8 different ones so far, and this one is relatively therapist-friendly. Pros The organization of is very straightforward, I like how the SOAP notes are formatted and the ease of creating appointments. Cons Lack of ability to add "supervision" documentation, lack of noting if a session was cancelled but made up (preset could be "Cancel - re-scheduled) instead of making it completely cancelled. There are also a lot of subsections in the eval documentation. It would be more helpful to be able to choose the topic and supplemental information that we want to include - for example, "Reflex integration" is the topic, and then we click on the specific items we want (i.e., ATNR, STNR, PRN) instead of pulling everything through onto the assessment. It gets messy. Review Source AB Ashley B. Speech Language Pathologist Hospital & Health Care Used the software for: 1-2 years ### "EMR for Private Practice ST" February 20, 2025 4.0 Overall, I’ve had a great experience with . I previously used Fusion at another job.m, but started my practice with another EMR. I quickly realized the other EMR just couldn’t live up to what I had with Fusion so I made the switch. Pros Pediatric assessment templates, billing integration, admin insights, document management. Cons Unable to customize email/text reminders to patients. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The templates and analytics were way less than . Review Source EO Emily O. Owner, Occupational Therapist Hospital & Health Care Used the software for: 6-12 months ### "Not the Right Fit" March 3, 2025 3.0 is better suited for practices with clinic locations and front desk staff. We had difficulty completing tasks on the go and did not find the interface to be particularly user-friendly. Pros is optimal for billing with insurance companies. Cons As a mobile practice, we were unable to access key charting features on the go which made scheduling and charting quite challenging. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Fusion Other private practices in our area had a lot of success with it and we initially thought it would be more mobile-friendly. Review Source CG Carlina G. Clinical Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Good product" February 25, 2025 4.0 My overall experience with has been great. There are a few minor aggravations but nothing substantial. Pros I like the ease of use. Its a very straight forward program that is easy to use and learn. Cons I dislike not being able to pull a running appointment list without having to go through several steps that also makes me take all my providers off. I also dislike that appointments stay on even as a shadow when being canceled. Review Source VR Vanessa R. TherApist Medical Practice Used the software for: 2+ years ### "User friendly pediatric software system. " February 22, 2025 4.0 Mostly positive. Mostly user friendly! There are a couple of recommendations below. Pros The ability to copy forward. The ease of entering data! Cons Goal writing is challenging in some aspects. Writing discharge summaries, especially the goal update. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Changed jobs and went from home health to outpatient Review Source AL Ariela L. Occupational therapist Medical Practice Used the software for: 2+ years ### "Fusion Review" February 19, 2025 4.0 Overall, there is a learning curve and then after that it’s pretty smooth for daily notes. For evals I don’t love it Pros The “pull forward” and the easily accessible HEP library Cons 1\. find the evaluation template slows my report writing down. It does not align with my personal flow. There are many options for where to put informing, but I need to reinvent the wheel for each report. I’d love to be able to pull a whole report template forward 2. The time-in time-out areas. There must be a way to autofill that. Every second counts when you are expected to have notes done by end of work day at the latest Review Source JL Jenna L. Intake Coordinator Facilities Services Used the software for: 2+ years ### "Intake Coordinator" February 18, 2025 5.0 It's the first and only intake program I've used, but I really enjoy it. The schedule is easy to read, adding in new appointments is easy and so it being able to look up the patient by their phone number. Pros It's user friendly and easy to navigate. Cons I don't care for the billing design for our patients. Sometimes their statement is a bit difficult to read on whether or not it's up to date Review Source PM Philusa M. OT director and therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Super user friendly! " February 14, 2025 5.0 Overall, great experience! I’ve had to train other therapists how to use and is super simple. Pros is very user friendly. It is ease to navigate and teach others to use. Cons I wish provided the ability for a user to see who has made changes to a schedule. Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) Easier documentation, billing, and accessibility Review Source AB Annya B. Occupational therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Fusion Review " February 18, 2025 4.0 Good! has been my favorite system I've used in healthcare Pros is easy to use, I like how you are able to customize it. It is user friendly. Cons This is a small thing but it would be nice if there was a way could notify us of of client's birthdays- since we work with children. Additionally, the hover feature does not work great- when I try to hover over a client to click on say their profile, it takes me at least 3 tries each time to get the hover feature to stay up Review Source SH Stephanie H. Speech Language Pathologist Hospital & Health Care Used the software for: 2+ years ### "Great oroduct" March 2, 2025 4.0 We have been using for 10 years and have really enjoyed the usability and functions that it affords every member of our staff. Pros The ease of use for therapists and admin Cons The billing system- difficult to understand often. The fact that the International Phonetic Alphabet cannot be included in our evaluation reports for SLPs. We cannot customize our reminders for patients (no Spanish option). Alternatives considered [Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/) Reason for choosing Fusion Recommendations from friends, talking to sales rep Review Source AF Aliza F. Owner Medical Practice Used the software for: 2+ years ### "owner of Advanced Therapy Solutions " February 18, 2025 3.0 The system is very easy to use. However, the authorization section is very frustrating and has caused us to lose revenue because it does not turn red when the date expires. It is also expensive. Pros I like the reminders text and email reminders it sends clients Cons I least like that the authorization section only turns red when you run out of session but not if the actual date expires Review Source KH Kelly H. Speech Pathologist Medical Practice Used the software for: 2+ years ### "Overall good produce and experience " February 19, 2025 4.0 Overall good experience. Would recommend Pros Lots of things that are integrated, billing, text reminders, payments, etc. Cons Some things are not as intuitive or takes way more clicks than should. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SP was not very compatible for multiple therapists. Very limited amount of reports that can run Review Source MR Molly R. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "User-friendly quick notes!" February 14, 2025 5.0 I have found it to be helpful in writing notes quickly, and I think having the notes broken down by goal makes treatment easier as well. Pros It is very user-friendly and makes writing notes much quicker. I love the pull forward function. Cons It was somewhat challenging to learn at first because it's a somewhat unique software. Also, it can be confusing to keep track of all the features and what they do. Review Source KV Kelby V. Lead Administrator Hospital & Health Care Used the software for: 1-2 years ### "Fusion is easy to navigate, but I dislike the hovering feature." February 14, 2025 4.0 Overall experience is pretty good. It is one of the better EMR systems that I have worked with. Pros I thought it was very easy to learn on and to teach others. Cons I dislike the hovering feature. It causes problems when adding in notes. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) There was a problem with emails and other daily tasks. Review Source JC Jessica C. HR Medical Practice Used the software for: 2+ years ### "Fusion review" February 13, 2025 4.0 Works for what we need but i feel it could be more practice customizable Pros The customizable schedule layout. I like that there are so many preset options. Cons the reports and no tracking options for scheduling Alternatives considered [Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing Fusion word of mouth. fellow practitioner recommended Review Source BK Bethany K. speech-language pathologist Education Management Used the software for: 1-2 years ### "speech-language pathologist reveiw" February 13, 2025 4.0 I would describe my experience as mostly positive with a few frustrations. Pros Keeping track of my schedule and being able to code type of appointments as well as billing and note writing Cons It is difficult to view past notes. You have to exit out of your daily note to view previous notes. Would be nice if you could view all previous notes more easily and quickly from the same screen as your current daily note. I have also notice that some of the speech evaluation report templates are missing sections that I would include (e.g., CAAP-2 is missing a section to describe cluster and multsyllabic word errors) . Review Source TC Tina C. office staff Medical Practice Used the software for: 1-2 years ### "User friendly" February 19, 2025 4.0 I am happy with the user friendly aspect. Pros It is pretty user friendly. Quick response time. Cons I do not like the changes that have been made regarding type of service being indicated. Example you have a speech kid and you have to schedule an NP eval. If you do not have the NP indicated in their profile you have to go back to their profile add the NP to the profile before you can schedule. Review Source KM Katelyn M. Speech Language Pathologist Medical Practice Used the software for: 1-2 years ### "Fusion for small PP" February 13, 2025 4.0 has been a great addition to our private speech therapy practice. It keeps documents and patients organized well and is easy to learn. We are satisfied with the overall product. Pros Ease of learning the system, user accessibility, insight features are great Cons Patient portal needs a more robust system and texting should be interactive Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing Fusion Price, familiarity, ease of learning and onboarding Review Source NE Natalie E. Speech Language Pathologist Medical Practice Used the software for: 2+ years ### "Review of Fusion" February 13, 2025 4.0 I'm very happy with it overall. It's pretty streamlined which is an absolute must in our field. Pros It's very organized and dependable. It's rarely crashed on me. I don't think I've ever lost work due to a issue. Cons I'd like it to have the following functions: To be able to insert a fraction into the data box on goals and have it generate a percentage (to save time having to calculate it yourself). A way to send patients a link to see your availability. A way to get to the patient profile without having to close the note or report that you're working on. Review Source KF Kennedy F. Speech Language Pathologist Health, Wellness and Fitness Used the software for: 2+ years ### "I LOVE Fusion!" February 13, 2025 4.0 Overall, great experience using , and I pray we keep using Fusion forever. Pros I love that is EASY to learn how to use and is very user-friendly. It has made the process of note writing, schedules, and report writing seamless. Cons I think it speaks a lot of things that I have a hard time thinking of things I don't like about . I wish that there was an app to keep on my phone to view my schedule with simplicity. Review Source PM Poonam M. Occupational therapist Mental Health Care Used the software for: 1-2 years ### "Efficiency of fusion " February 26, 2025 5.0 Very effective and efficient pediatric clinic documentation software Pros Carryover notes and goal data for daily clinical notes Cons Nothing in general except certain formatting of standardized assessments while entering their data and scores Review Source BS Brenda S. Biller Medical Practice Used the software for: 2+ years ### "The answer" February 20, 2025 4.0 They have great customer service staff that makes sure your needs are met. Pros Everything is all together Case notes, Billing, all of it. Cons I have to call about everything I need/want changed or added and sometimes it is messed up. Review Source TM Taylor M. Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for start up practices. " February 18, 2025 5.0 Overall we have had a great experience and would Highly recommend. Pros Ease of use and cost effective for a start up physical therapy clinic. Cons Using multiple cases for the same patient has been a hassle for us. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reason for choosing Fusion The cost of a start up was needed to kept low. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) physical therapy notes were not customized very easily on the other one. Review Source LB Lorin B. Occupational Therapist Medical Practice Used the software for: 1-2 years ### "OT- Fusion" March 5, 2025 5.0 My overall experience has been great! I run a small private practice and this has made patient documentation as seamless as possible. Pros The user-friendly platform that it provides, making the note taking and documentation process seamless. Cons The inability to change the evaluation portion of the evaluations. Alternatives considered [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) Reason for choosing Fusion Seemed more user friendly and less work initially Review Source EW Erin W. Program Director Recreational Facilities and Services Used the software for: 6-12 months ### "Great for data. " February 24, 2025 4.0 Pros I like scheduling and mastery tracking for goals. Ease of taking data week to week. Cons It's hard to look at the schedule and know exactly what each appointment is for. We provide several different programs and classes and we have to look by billing code for what's what. Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) We could not do billing, scheduling, and take data all in the same place. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.