--- title: "Freightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Freightview the right Shipment Tracking solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136895/Freightview/reviews/" page_type: "reviews" language: "en" --- Freightview 4.7 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Freightview Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews KM Keeona M Director of LogisticsConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “Overall, Freightview has been a reliable, intuitive tool that streamlines daily freight operations and improves visibility without overcomplicating workflows.“ February 17, 2026 DB David B Warehouse and shipping managerInternet, 11 - 50 employeesUsed the software for: 6-12 months. “The auditing section on the website only shows some freight companies, not all the carriers we work with. Because of this, I have to check different sections and systems to find the correct payment or invoice for each bill.“ February 17, 2026 JF Jonathan F Pricing and Procurement MgrTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “It offers us the ability to save every quote we make with a reference number, which enables further retrieval in the future.“ September 11, 2025 ND Nick D Project ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself.“ February 17, 2026 EM Esnayde M Accounting and OperationsTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Makes getting loads covered instant and we always get the best rate because we are receiving multiple quotes back at once. If i were to create a shipping and routing software I would build it how Freightview is built.“ September 11, 2025 Am Amanda m ProcessorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “It can sometimes be a little slow to load and certain carriers may not always have real-time rates available, requiring occasional manual follow-up.“ February 17, 2026 DB David B Warehouse and shipping managerInternet, 11 - 50 employeesUsed the software for: 6-12 months. “My experience has been generally positive when using the system to connect with our company operations, as customer service is always available and helpful whenever issues come up.“ February 17, 2026 AC Arielle C Customer Service SpecialistRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “System refreshes causing the user to re-enter information that has already been entered and can diminish productivity.“ February 18, 2026 ## Showing most helpful reviews Showing 1-25 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Orlando H. Retail Warehouse & Safety Manager Used the software for: 2+ years ### "My experience over the past few years with Freightview has been outstanding. Great product." December 19, 2017 5.0 Pros The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information. Cons Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day. Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking. Review Source Response from Freightview December 21, 2017 Thank you for the review and feedback Orlando! JK Jay K. Office Administrator Printing Used the software for: 1-2 years ### "Freightivew is Excellent!" September 12, 2025 5.0 Pros It's very easy to use. The auditing process is an added bonus, as our previous system did have that option. It's a great value for what we pay for it. Viewing the shipping options and offers is seamless. Tracking the deliveries is very helpful. Cons When auditing invoices it seems like there are a lot of steps to create the custom filter. Perhaps that could be improved a bit. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) We wanted a system that was more robust, and a better value for our money. Review Source Response from Freightview September 18, 2025 Thank you for the great review, Jay! I have shared your feedback around our auditing filters with the Freightview product team, and if there's ever anything else that comes to mind, please don't hesitate to let us know! DD Danielle D. SALES REPRESENTATIVE Construction Used the software for: 6-12 months ### "Efficient and Easy" February 18, 2026 3.0 Overall, it saves me quite a bit of time. I like the documentation of each shipment and the ability to track easily. Pros I like being able to receive all the quotes at once. I love the tracking feature and the NMFC help being offered. Cons I feel like there should be more communication when the pickup is not going to be made. Sometimes, even when I put the message in the system, I still don't get a reply from that specific company. Review Source MB Morgan B. SHIPPING CLERK Consumer Goods Used the software for: 1-2 years ### "Glad our company switched back " September 11, 2025 5.0 I enjoy it alot as we did switch to mycarrier and I did not like it at all. Our dims were put in wrong so we had to manually put everything in and sometimes things automatically went to the bill to address instead of the ship to address. I make much less mistakes with freightview. Pros I like the ability to store product dimensions in the catalog. It makes processing orders go by smoothly and without error. Cons I dislike that the fedex freight priority's sometimes have the wrong pro number. This delays my processes alot and makes it where I dont like to use it but it is always much better priced. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) My company did, but it was because of an issue with the contract. Review Source RT Rogelio T. Import andExport specialist Food & Beverages Used the software for: 1-2 years ### "Simple, Reliable TMS for Everyday Freight Management" February 17, 2026 5.0 Overall, my experience with Freightview has been very positive. The platform makes it easy to compare rates, book shipments, and track freight in one place, which helps streamline day-to-day operations and saves time. The interface is intuitive and doesn’t require extensive training, so it’s easy to get teams up and running quickly. I’ve found it especially useful for managing LTL shipments and maintaining visibility across multiple carriers. Pros Centralized platform with all my carrier in one place. Takes commination out of my inbox. The platform makes it easy to quote multiple LTL carriers side-by-side, schedule pickups, and track shipments without a steep learning curve. Cons I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards. Review Source ND Nick D. Project Manager Construction Used the software for: 1-2 years ### "Freightview - Can't Recommend Enough" February 17, 2026 5.0 Freightview has been fantastic. Logging on, getting instant quotes, booking, getting the labels and documents together, and finalizing the shipment takes minutes at most, with most of the headache from shopping around for quotes completely removed. I can't recommend this software enough. No more 3PLs bothering you, this neutral TMS platform solves everything. Pros Freightview has allowed us to consolidate all our LTL freight quotes into one, easily viewable page, allowing us to choose what is best for our client, whether that is the best value, the fastest carrier, or something in between. Customer support has been phenomenal, and all my emails and issues get resolved the same day. Invoicing is easy to view, navigate, and notice discrepancies, and enabling email notifications on pickups has allowed me to ensure I ALWAYS know when a carrier has missed the pickup. It's a great, secure platform, with little to no bugs or issues, and is a fantastic way to manage your freight orders. Cons My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself. Review Source KH Kirk H. Manager Building Materials Used the software for: 2+ years ### "My favorite SAAS. " September 29, 2025 5.0 We have been using Freightview for booking our LTL shipments since 2018. We use several SAAS software packages and Freightview offers the best support of any of them. Their Chat support answers questions quickly and correctly. If there is an issue (which was probably 4 times over the past 7 years) it is resolved usually within minutes. The software is easy to use and fast and prevents errors. Our A/P department uses the audit feature. The software forces our LTL carriers to be competitive and if they change their rates we know immediately because every shipment shows us who offers the best rate and the transit time. We have provided feedback with suggestions and though they may not be able to implement everything immediately, they have been responsive and make continual improvements. Pros Easy to use. Their chat support is second to none. We have never had a day where we could not use the software. Saves us a HUGE amount of time. Comparing rates and transit times is instantaneous. Creating BOL and Labels is very fast. Customer Service can see what is booked, the status of shipments so they can tell customers if their shipment is going out that day without checking with shipping. If you have customers that always want to know as soon as the freight is scheduled for pick-up you can set that customer to get an email automatically when you book the freight. For drop shipments, the system will automatically send an email with a link to the BOL and labels to the shipper with just one click. We always know which is the lowest rate and the transit time. Cons There is nothing I do not like about the software. I would like to see an additional feature. The software tells you the price and promised delivery time for each carrier. I would like to see next to that the percentage of how often they deliver on time for that lane. I have provided this suggestion, and I am hoping this is something they can add. I know this is a complicated data analysis and not simple, but for shipments that are time critical, it would be very helpful. We have found that carriers have good lanes and bad lanes so we cannot make a blanket statement that a carrier who is always reliable to one location is always reliable to another location. Review Source TB TIM B. Transportation Planner Food & Beverages Used the software for: 2+ years ### "Great for all your shipping needs" February 17, 2026 4.0 I've been using Freightview for a few years now and have very few complaints. The support has been solid and there are always updates on the horizon. Pros For the price point there is no match. It can help with all shipping modes. The customer support has been huge. I always get help fast and effectively and they are receptive to any potential upgrades or services that would improve the customer experience. Cons There are some company specific upgrades that i would find valuable and a more robust analytics suite would be nice. Review Source Response from Freightview February 18, 2026 Thank you for the great review, Tim! Be on the look out for more enhancements coming to our Analytics tab in 2026, and if anything comes up, please let us know! JP Jonathan P. Sr. Logistics Analyst Consumer Goods Used the software for: Less than 6 months ### "Freightview is one of the top TMS Systems " February 18, 2026 5.0 My overall experience has been fantastic: from the value for the money, to their order management, and customer service. Everything has been up to par so far. They have invoicing as well, but I have yet to use it, as we handle invoicing on my company's end at this time. Pros I appreciate how easy it is to use. I've had only two questions since I began using it, and the customer support team responded within minutes to resolve my issues. I also love the email notifications. Cons I can't say there is a part of Freightview that I do not like. I've had no major issues at the time of this writing. Any minor questions I've had have been answered promptly. I have not asked any questions about the website's security features. I will reach out to their team to get a better understanding. Review Source TW T.A. W. WAREHOUSE DIRECTOR Mining & Metals Used the software for: 2+ years ### "Thanks Freightview" February 17, 2026 5.0 It has made a remarkable difference in the time it takes to schedule trucks. And the analytic tool is very easy to use. You can have thorough spend reports in minutes. Pros All the information we need is in one place...reports and carrier comparisons can be done in seconds. Cons Making changes to your carrier base can sometimes be cumbersome. Getting help from customer service is not always the easiest thing to do Review Source VL Victoria L. Office Assistant and Shipping Logistics Coordinator Chemicals Used the software for: 2+ years ### "Very well please with Freightview" September 11, 2025 5.0 I would give the Freightview TMS platform a 9 out of 10 rating....The platform is very dependable, accurate and easy to use.... Pros Freightview is very user friendly and dependable....The app isn't sluggish and the quotes come in fast and are very accurate....I have never experienced a delay in the shipment being picked up , once it has been scheduled... I also love that I have a wide variety of Carriers that I can choose from and I have the ability to message each one separately if needed.... Cons My only issue is that some Carriers aren't compatible with Freightview...But I have recently learned that the issue is on the Carrier side of things.... Review Source DC David C. Transportation Lead Food Production Used the software for: 2+ years ### "My FreightView of the Product" September 11, 2025 5.0 Wonderful. Great product. Great support staff. Using the application is easy and has many functions that add benefits to our team. Pros I think this is a great product for what we are doing at our company. The API integration with our ERP improves our operational efficiency. My favorite part is the support team. They are always there LOOKING to improve their product in anyway possible. Cons I don't have much to say negative about the product. Anytime I have an issue, the support team is there to either fix or find a way to work around. I would say if there is something to improve on at this time, it would be the ability to quickly adjust zip to zip rates for a carrier. Perhaps being able to copy and paste all of the monotonous details needed to fill out the lane rate and just switch the carrier who is on it. Review Source SM Scott M. Purchasing Coordinator Consumer Goods Used the software for: 2+ years ### "A Valuable Tool For Companies In Need of Fast Paced Shipping Options" September 11, 2025 5.0 It has made the job of quickly building and scheduling shipments much easier. We had a regular customer that we were previously able to book in Freightview implement their own system this week and it has been a massive headache and caused great delays. All of my feedback has been geared towards allowing us to use Freightview again. Pros Setting up a shipment is simple - all of the details needed are clear and up front and there are additional options and requests clearly available. Cons There is some information that carriers use to combat discrepancies that isn't clear or seems to change or be up to some discretion - namely NMFC items and class - the calculator does help with most of that and the freight view team has always offered good customer support when needed. Review Source CP CAROLYN P. LOGISTICS SUPERVISOR Transportation/Trucking/Railroad Used the software for: 2+ years ### "My Freightview thoughts" February 17, 2026 5.0 I think it's a great tool overall. It gives you multiple carrier selections which includes estimated arrival times. Pros I love that I get all the information on one page and I am able to make changes as needed. It is easy to navigate through. Cons I have no issues as of right now. The only issue I can honestly say is when there is an outage for carriers. Review Source CP Courtney P. Purchasing Expediter Logistics and Supply Chain Used the software for: 2+ years ### "Very Pleased" September 11, 2025 5.0 It's been good, works well for our purchasing team and shipping team. Provides easy access to shipment history and costs and options to customize to our needs Pros very easy to use and navigate. and options and layout are convenient and provides plenty of the necessary information we are looking for when it comes to shipments. Cons no option for additional insurance on shipments as needed. AS some of our more expensive shipments we would like more coverage in case of lost or damaged shipment when in transit with each carrier. Review Source Response from Freightview September 18, 2025 Thank you for the great review, Courtney! I've shared your feedback around additional insurance with our product team and look for more options there in the future. If anything else comes to mind, please let us know! CI CHELSEA I. FREIGHT Machinery Used the software for: 1-2 years ### "REVIEW FOR FREIGHTVIEW" February 17, 2026 5.0 ITS BEEN GREAT SMALL ISSUES LIKE THE BOL BUT OTHER THAN THAT ITS AMAZING TO USE AND THE TEAMS GREAT TO HELP WITH PROCESS ISSUES TOO Pros VALUE FOR YOUR MONEY AS WELL AS AN AMAZINGLY SUPPORTIVE CUSTOMER SERVICE TEAM, GREAT SECURITY AS TOO Cons SOMETIMES THE BOL TAKES OVER 20 MINUTES TO PROCESS AND IVE HAD TO CANCEL THE ORDER AND RE DO IT FOR THE BOL Review Source DS Darlene S. FREIGHT COORDINATOR Plastics Used the software for: 2+ years ### "FreightView is Easy" February 18, 2026 5.0 Overall, its very user friendly, makes comparing rates a breeze allowing us to move quicker, got more done. Pros The user-friendly view makes makes it easy to to quikcly assess the carrier options and make time-efficent decisions. Cons I find that sometimes the shipment specs; weight and pallet count doesnt clear out, I have to sometime sign out to clear the data. Review Source AL Angela L. Customer Service Specialist Warehousing Used the software for: 1-2 years ### "Easy to use freight system" September 16, 2025 4.0 Easy to use and great customer service, multiple users are able to access the same shipments from multiple locations so no matter where our materials ship from anyone linked to our account can view it. Pros Easy to look up the best rate and view past shipments, almost all carriers are loaded into the online portal. Cons Some carriers are not always listed even when we have used them before for similar shipments. Prices do not get updated when there is a change in circumstance Review Source Response from Freightview September 22, 2025 Thank you for the excellent review, Angela! If you ever don't see a carrier option of yours that you would expect on a quote, please chat in with us through the "Chat" function in the bottom righthand corner of Freightview or give us a call at 913-353-6188 and we can take a look asap. We should also be updating the rate if a change is made to the quote that is rate impacting. If you have an example where this didn't happen please let us know and we will follow up accordingly! SM Stephanie M. Account rep Paper & Forest Products Used the software for: 1-2 years ### "A little glance at FV" February 18, 2026 5.0 Pros Freightview has a very user friendly interface. This has simplified my work and makes finding freight easy and seamless. Cons Once a load is deleted, it cannot manually populate again and needs to be manually created. This causes our software to not link up. Review Source SS Stephanie S. Operations Manager Package/Freight Delivery Used the software for: 2+ years ### "Love Freightview" September 11, 2025 4.0 Overall we Love Freightview. We have been using it for years and have had lots of our other Franchise locations start using Freightview ! Pros Very easy to use for shipping and tracking your shipment. User friendly and easy to navigate shipping. Get competitive rates from the carriers we use and easy to book shipment. Cons Does not always have the most accurate update information when looking to see if it is delivered or not. Have to go to actual carriers website to get up to date information. Review Source ML Michael L. Logistics Specialist A Government Administration Used the software for: 6-12 months ### "Awesome Platform! " September 11, 2025 4.0 Overall, my experience with Freightview has been positive. The platform makes it much easier to compare rates, book shipments, and keep everything organized in one place. While there are occasional challenges with carrier follow-through, the tool itself saves time and helps streamline the shipping process. WAY better than Portex after making the switch. Pros I really like how Freightview streamlines the quoting process. Instead of emailing or calling around, I can see rates side-by-side in one place and book instantly. It makes managing shipments a lot less stressful. I also like the "live view". Cons At times, carriers bid aggressively but then can’t provide trucks when needed, which makes planning difficult. Also some features could be tweaked. When i'm doing a multiple stop truck, it's hard to get the BOL to work with all the stops or to find the multiple BOLS for the load. Review Source VJ Vincent J. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "One of the best at what it does" September 11, 2025 5.0 Easy to use, does exactly what it says on the tin. I have used other similar platforms and Freightview is the best one. Pros This product is perfect for what it does. It is very easy to use, especially noticeable when training new users in. Seeing the different quotes and ship times makes it simple to choose the best option for every order we ship. The search function also works very well. Cons The only major issue we run into is that Freightview will not always quote correctly for oversized or nonstandard sized pallets, so we often have to double check with the freight company that the amount is correct. Review Source MK Matyas K. Sales Manager Building Materials Used the software for: 2+ years ### "Positive experience with Freightview" February 18, 2026 5.0 Pros Freightview felt easy to use, no bugs, no problems so far. I've been using it for the past few years. Cons I did not find any problems worth to mention. Freightview has been consistent with being reliable, fast and easy to use. Review Source JP Joseph P. EHS Specialist Chemicals Used the software for: 6-12 months ### "Competent system and easy to use" September 11, 2025 5.0 It has been great! It is really easy to adjust mistakes even after posting for quotes. Scheduling has not been any easier. Pros Easy to schedule pickups and deliveries. Addresses are saved and information can be auto-populated for repeat shipments. Cons The messaging system is a bit cumbersome. I don't hear back from some trucking companies, only to find that they have been messaging me through Freightview and I didn't know it. Review Source Response from Freightview September 12, 2025 Thank you for the kind review, Joseph! Whenever a trucking company messages you back, it should send an email message to your inbox and show within Freightview as well. Please let me know if you're only seeing the message in Freightview however and I can take a look accordingly! RG Rodolfo G. Warehouse Manager Wholesale Used the software for: 1-2 years ### "Great Experience " September 11, 2025 5.0 Great , easy access to see freight , great to get quote on freight oh parcel items , give you who have the better freight cost and how long it would take to get there Pros Easy to find the freight from one location to the other, easy to get a quote , when the freight is ready to be pick oh is been pick up . Cons For some reason some time I can print bill of landing and labels, it might not been online , that rare but it has happened. Review Source Response from Freightview September 12, 2025 Thank you for the excellent review Rodolfo! If you ever see an instance where you can't print the BOL or labels, please don't hesitate to reach out to us using the "Chat" feature in the bottom righthand corner of your screen and we can take a look asap. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.