--- title: "Freightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Freightview the right Shipping solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136895/Freightview/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Freightview 4.7 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Freightview Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews KM Keeona M Director of LogisticsConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “Overall, Freightview has been a reliable, intuitive tool that streamlines daily freight operations and improves visibility without overcomplicating workflows.“ February 17, 2026 DB David B Warehouse and shipping managerInternet, 11 - 50 employeesUsed the software for: 6-12 months. “The auditing section on the website only shows some freight companies, not all the carriers we work with. Because of this, I have to check different sections and systems to find the correct payment or invoice for each bill.“ February 17, 2026 JF Jonathan F Pricing and Procurement MgrTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “It offers us the ability to save every quote we make with a reference number, which enables further retrieval in the future.“ September 11, 2025 ND Nick D Project ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself.“ February 17, 2026 EM Esnayde M Accounting and OperationsTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Makes getting loads covered instant and we always get the best rate because we are receiving multiple quotes back at once. If i were to create a shipping and routing software I would build it how Freightview is built.“ September 11, 2025 Am Amanda m ProcessorEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years. “It can sometimes be a little slow to load and certain carriers may not always have real-time rates available, requiring occasional manual follow-up.“ February 17, 2026 DB David B Warehouse and shipping managerInternet, 11 - 50 employeesUsed the software for: 6-12 months. “My experience has been generally positive when using the system to connect with our company operations, as customer service is always available and helpful whenever issues come up.“ February 17, 2026 AC Arielle C Customer Service SpecialistRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “System refreshes causing the user to re-enter information that has already been entered and can diminish productivity.“ February 18, 2026 ## Showing most helpful reviews Showing 1-25 of 743 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shamus O. Operations Used the software for: 3-5 years ### "We use it all day everyday" July 14, 2026 5.0 Overall a 10/10. we are very thankful to have one place to manage all of our freight across multiple carriers Pros We have continued and will continue to use Freightview for all of our freight bookings. The reporting is excellent and very easy to use. Cons We do wish that USPS shipping was available in the ground shipping portion. other than that, we love it Review Source David B. Warehouse and shipping manager Used the software for: Less than 1 year ### "ASE freightview use" March 6, 2026 5.0 My experience has been generally positive when using the system to connect with our company operations, as customer service is always available and helpful whenever issues come up. The brokerage option has also been useful, helping us secure good freight rates. However, the auditing section of the website needs improvement because it only shows some of the freight companies we work with. This means I often have to check different areas and systems to locate the correct invoices and payments for each bill, which slows down the process. Pros I can easily connect with our company system, and the customer service team is always available to help us with any issues. The brokerage option with CH Robinson also provides us with very good rates, which has been a great support for our shipping operations. Cons The auditing section on the website only shows some freight companies, not all the carriers we work with. Because of this, I have to check different sections and systems to find the correct payment or invoice for each bill. Review Source AM Amanda M. Processor Used the software for: 1-3 years ### "Happy with Freightview " March 6, 2026 5.0 My overall experience with Freightview was very positive and impactful in supporting day-to-day logistics operations. The platform provided a clear, centralized way to compare carrier options, rates, and transit times, which significantly improved efficiency and reduced manual work. It helped eliminate the need to juggle multiple carrier portals and emails, saving time and minimizing errors. Pros What I liked most about Freight view was how intuitive and time-saving the platform is. It made comparing carrier rates, transit times, and service levels extremely easy, which helped streamline decision-making in a fast-paced logistics environment. Cons It can sometimes be a little slow to load and certain carriers may not always have real-time rates available, requiring occasional manual follow-up. Review Source RT Rogelio T. Import andExport specialist Used the software for: 1-3 years ### "Simple, Reliable TMS for Everyday Freight Management" March 6, 2026 5.0 Overall, my experience with Freightview has been very positive. The platform makes it easy to compare rates, book shipments, and track freight in one place, which helps streamline day-to-day operations and saves time. The interface is intuitive and doesn’t require extensive training, so it’s easy to get teams up and running quickly. I’ve found it especially useful for managing LTL shipments and maintaining visibility across multiple carriers. Pros Centralized platform with all my carrier in one place. Takes commination out of my inbox. The platform makes it easy to quote multiple LTL carriers side-by-side, schedule pickups, and track shipments without a steep learning curve. Cons I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards. Review Source R Reviewer SHIPPING ASSITANT Used the software for: Less than 1 year ### "LOVE FREIGHTVIEW" February 25, 2026 5.0 I ACTUALLY REALLY LOVE IT BECAUSE IT MAKES IT SO MUCH EASSIER TO CONNECT WITH CARRIERS AND SEE WHICH IS THE BEST RATE Pros HOW IT MAKES IT EASIER TO LOOK FOR QUOTES AND I LOVE HOW EASY IT IS TO MANAGE MY RATES AND SEE EXACTLY WHERE EVERYTHING IS Cons SOME OF THE CARRIERS DO NOT SEND QUOTES FAST ENOUGH AND I WOULD NEED A QUOTE ASAP TO SEND IT OUT BUT THEY DONT RESPOND Review Source R Reviewer Warehouse Used the software for: 1-3 years ### "Warehouse Manager" February 23, 2026 5.0 Saves time on finding freight prices, easy, everyone can learn it fast, fast tech support, tendering freight Pros How easy it is to get rates and just book a shipment. I really enjoy how the rates pop up for each carrier. Cons Occasionally run into issues with BOLs not populating on Freight view even after cancelling and repeating the shipment. Review Source R Reviewer Logistics Used the software for: 3-5 years ### "Easy and Effective" February 23, 2026 5.0 I like it, I enjoy the ease and effectiveness of having all carriers on one page, I enjoy the customer support service because they are very quick to reply back. Pros I really enjoy the ease of having all of my carriers on one page where I can manage multiple quotes and choose the best option for our specific needs. It is quick and effective and really great value. Cons The limited dates when going back on the auditing tab and searching for older loads many invoices are archived. Review Source R Reviewer Logistics Administrator Used the software for: Less than 1 year ### "User Friendly Software Application System!" February 22, 2026 5.0 User friendly Software Application System! They are easier to use and provide the best LTL carrier rate. Pros Value for money because, this software tells me which LTL carrier has the best rate and transit times. Cons There is nothing that I like the least about Freightview. Everything that are on each required information fields were line up perfectly. Review Source Jordan A. Office Manager Used the software for: Less than 1 year ### "Overall a good website" February 22, 2026 5.0 So far it has been a pleasant experience. Everything on 1 website is convenient, and there are no bugs or issues with the website, it's never crashed on me. Pros I like that all of my shipping needs can be met on just 1 single website. Also, the website is easy to navigate and all orders are easily manageable. Cons I can't think of anything that I dislike about Freightview. I've needed to reach out to customer support and they were able to answer all of my questions. Review Source R Reviewer Customer Service Specialist Used the software for: Less than 1 year ### "Easy to Use" February 22, 2026 5.0 I like the dashboard experience and how easy it is to see all necessary information in minimal clicks Pros Easy to use and read the information I need for all aspects of logistics in one place. I like being able to see the updates in real time. Cons System refreshes causing the user to re-enter information that has already been entered and can diminish productivity. Review Source R Reviewer Retail Warehouse & Safety Manager Used the software for: 3-5 years ### "My experience over the past few years with Freightview has been outstanding. Great product." December 20, 2017 5.0 Pros The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information. Cons Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day. Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking. Review Source R Reviewer Office Administrator Used the software for: 1-3 years ### "Freightivew is Excellent!" September 15, 2025 5.0 Pros It's very easy to use. The auditing process is an added bonus, as our previous system did have that option. It's a great value for what we pay for it. Viewing the shipping options and offers is seamless. Tracking the deliveries is very helpful. Cons When auditing invoices it seems like there are a lot of steps to create the custom filter. Perhaps that could be improved a bit. Review Source R Reviewer SALES REPRESENTATIVE Used the software for: Less than 1 year ### "Efficient and Easy" February 20, 2026 3.0 Overall, it saves me quite a bit of time. I like the documentation of each shipment and the ability to track easily. Pros I like being able to receive all the quotes at once. I love the tracking feature and the NMFC help being offered. Cons I feel like there should be more communication when the pickup is not going to be made. Sometimes, even when I put the message in the system, I still don't get a reply from that specific company. Review Source mB morgan B. SHIPPING CLERK Used the software for: 1-3 years ### "Glad our company switched back " September 12, 2025 5.0 I enjoy it alot as we did switch to mycarrier and I did not like it at all. Our dims were put in wrong so we had to manually put everything in and sometimes things automatically went to the bill to address instead of the ship to address. I make much less mistakes with freightview. Pros I like the ability to store product dimensions in the catalog. It makes processing orders go by smoothly and without error. Cons I dislike that the fedex freight priority's sometimes have the wrong pro number. This delays my processes alot and makes it where I dont like to use it but it is always much better priced. Review Source Nick D. Project Manager Used the software for: 1-3 years ### "Freightview - Can't Recommend Enough" February 20, 2026 5.0 Freightview has been fantastic. Logging on, getting instant quotes, booking, getting the labels and documents together, and finalizing the shipment takes minutes at most, with most of the headache from shopping around for quotes completely removed. I can't recommend this software enough. No more 3PLs bothering you, this neutral TMS platform solves everything. Pros Freightview has allowed us to consolidate all our LTL freight quotes into one, easily viewable page, allowing us to choose what is best for our client, whether that is the best value, the fastest carrier, or something in between. Customer support has been phenomenal, and all my emails and issues get resolved the same day. Invoicing is easy to view, navigate, and notice discrepancies, and enabling email notifications on pickups has allowed me to ensure I ALWAYS know when a carrier has missed the pickup. It's a great, secure platform, with little to no bugs or issues, and is a fantastic way to manage your freight orders. Cons My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself. Review Source R Reviewer Transportation Planner Used the software for: 3-5 years ### "Great for all your shipping needs" February 18, 2026 4.0 I've been using Freightview for a few years now and have very few complaints. The support has been solid and there are always updates on the horizon. Pros For the price point there is no match. It can help with all shipping modes. The customer support has been huge. I always get help fast and effectively and they are receptive to any potential upgrades or services that would improve the customer experience. Cons There are some company specific upgrades that i would find valuable and a more robust analytics suite would be nice. Review Source R Reviewer Sr. Logistics Analyst Used the software for: Less than 1 year ### "Freightview is one of the top TMS Systems " February 20, 2026 5.0 My overall experience has been fantastic: from the value for the money, to their order management, and customer service. Everything has been up to par so far. They have invoicing as well, but I have yet to use it, as we handle invoicing on my company's end at this time. Pros I appreciate how easy it is to use. I've had only two questions since I began using it, and the customer support team responded within minutes to resolve my issues. I also love the email notifications. Cons I can't say there is a part of Freightview that I do not like. I've had no major issues at the time of this writing. Any minor questions I've had have been answered promptly. I have not asked any questions about the website's security features. I will reach out to their team to get a better understanding. Review Source TW Troy W. WAREHOUSE DIRECTOR Used the software for: 3-5 years ### "Thanks Freightview" February 20, 2026 5.0 It has made a remarkable difference in the time it takes to schedule trucks. And the analytic tool is very easy to use. You can have thorough spend reports in minutes. Pros All the information we need is in one place...reports and carrier comparisons can be done in seconds. Cons Making changes to your carrier base can sometimes be cumbersome. Getting help from customer service is not always the easiest thing to do Review Source R Reviewer Manager Used the software for: 3-5 years ### "My favorite SAAS. " September 30, 2025 5.0 We have been using Freightview for booking our LTL shipments since 2018. We use several SAAS software packages and Freightview offers the best support of any of them. Their Chat support answers questions quickly and correctly. If there is an issue (which was probably 4 times over the past 7 years) it is resolved usually within minutes. The software is easy to use and fast and prevents errors. Our A/P department uses the audit feature. The software forces our LTL carriers to be competitive and if they change their rates we know immediately because every shipment shows us who offers the best rate and the transit time. We have provided feedback with suggestions and though they may not be able to implement everything immediately, they have been responsive and make continual improvements. Pros Easy to use. Their chat support is second to none. We have never had a day where we could not use the software. Saves us a HUGE amount of time. Comparing rates and transit times is instantaneous. Creating BOL and Labels is very fast. Customer Service can see what is booked, the status of shipments so they can tell customers if their shipment is going out that day without checking with shipping. If you have customers that always want to know as soon as the freight is scheduled for pick-up you can set that customer to get an email automatically when you book the freight. For drop shipments, the system will automatically send an email with a link to the BOL and labels to the shipper with just one click. We always know which is the lowest rate and the transit time. Cons There is nothing I do not like about the software. I would like to see an additional feature. The software tells you the price and promised delivery time for each carrier. I would like to see next to that the percentage of how often they deliver on time for that lane. I have provided this suggestion, and I am hoping this is something they can add. I know this is a complicated data analysis and not simple, but for shipments that are time critical, it would be very helpful. We have found that carriers have good lanes and bad lanes so we cannot make a blanket statement that a carrier who is always reliable to one location is always reliable to another location. Review Source R Reviewer Transportation Lead Used the software for: 3-5 years ### "My FreightView of the Product" September 12, 2025 5.0 Wonderful. Great product. Great support staff. Using the application is easy and has many functions that add benefits to our team. Pros I think this is a great product for what we are doing at our company. The API integration with our ERP improves our operational efficiency. My favorite part is the support team. They are always there LOOKING to improve their product in anyway possible. Cons I don't have much to say negative about the product. Anytime I have an issue, the support team is there to either fix or find a way to work around. I would say if there is something to improve on at this time, it would be the ability to quickly adjust zip to zip rates for a carrier. Perhaps being able to copy and paste all of the monotonous details needed to fill out the lane rate and just switch the carrier who is on it. Review Source R Reviewer Sales Representative Used the software for: 3-5 years ### "Freightview Believer!" September 15, 2025 5.0 It is my go-to tool! I can handle all of my shipping needs promptly, with ease! I cannot recall a time i've had to contact Freightview due to an error/inaccuracy. I wouldn't want to use any other shipping platform Pros I love that the design/layout is very user friendly, as our organization has many moving parts, we use Freightview with ease! I, along with many other sales reps, praise Freightview often. Cons I was skeptical in the beginning, but after 3+ yrs, I am loving Freightview and it's features! I now know my job would be INCREDIBLY difficult without Freightview. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Great software with a great value" September 24, 2025 5.0 Freightview is a valuable shipping software that supports our daily operations. The software continues to evolve in positive ways. Pros Freightview integrates seamlessly into our Starship shipping software & allows us to use multiple carriers. This provides valuable options for us to quote with. Cons Nothing I can think of. Freightview has been only positive experience and my team likes it. Any issues that came up during implementation were addressed right away. Review Source R Reviewer Accounting Specialist Used the software for: 3-5 years ### "Shipments and Shipping" September 15, 2025 5.0 Pros Great value for the money, quotes are accurate, and shipments are picked up on time, day of. We have been using this service for several years now and are extremely happy with the product. Cons I must say the customer support; we typically handle everything online and/or directly with the freight carrier themselves. Review Source R Reviewer Logistics Manager Used the software for: 3-5 years ### "FREIGHTVIEW THE TIME AND MONEY SAVER, THAT WILL CHANGE YOUR SHIPPING LIFE." September 12, 2025 5.0 I'm not sure how many times I can say this, but FreightView SAVES YOU TIME AND MONEY!!!!!!!!! This is the BEST TMS that I have used. Pros Freightview has changed everything for us. In a matter of seconds, I have 20+ valid quotes with freight companies that I have chosen to work with, no bottom feeder carriers that give ridiculously low prices that waste your time looking at. Freightview makes us better by saving us time and almost always guarantee's me the best rate/service. I LOVE FREIGHTVIEW!!!!!!!!!!!!!!!!!!!! Cons My only complaint is that they cut the day off a little early. I need to be able to submit new order until 3PM. Review Source R Reviewer Logistics Coordinator Used the software for: Less than 1 year ### "Playground Shipper in PA" February 20, 2026 4.0 I like using it i wish more carriers would utilize this system. It makes it easy to communicate, get quotes, and book loads. Pros Very easy for Shippers and Carriers to communicate and schedule loads, very secure never asks for information you do not need to provide. Also instantly receive emails when quotes are received back or messages are sent from carriers. Cons Every now and then it will have issues searching, if you type in a zip code or location nothing will come up. This rarely happens though. The customer service was great when messaged and they had it resolved in under 2 hours. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.