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Administrate's award-winning LMS provides learners with a cloud-based, device-compatible experience for maximum training value. Custom learning paths and reporting against business objectives help you demonstrate training ROI. The ability to manage instructor-led, virtual, and blended learning experiences within one platform means resource and budget savings. Integrations with leading business, marketing, and HR platforms and an API allows you to scale your program without sacrificing impact.
Provider
Administrate
Located In
United Kingdom
Foundation
2010
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Videos, In Person, Documentation, Webinars
Support
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
Fortune 500 enterprise organizations delivering internal training to employees and/or providing robust customer education. Training companies marketing large-scale training or education delivery.
Content Source: Administrate Training Management
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Administrate Training Management Reviews
Pros
I really appreciated the transparency of Administrate on the development roadmap as well as a great (and constantly developing) feature set. This was the perfect fit for us.
We are still implementing the use of this CRM and have found it to be user-friendly and very functional. The support to implement the CRM is brilliant and Administrate are always available to help.
The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business.
It is a very user friendly system and my team have picked up the system very quickly. The customer service we have received has been outstanding from my initial enquiry though to ongoing training.
Cons
In my opinion its dated , complicated , ugly and full of bugs.
We did try hard to get it working but abandoned it as it would have been likely to affect bookings.
We discovered that if a delegate changes the course they are booked on to, that we would be charged twice and there was no way around it.
Lack of flexibility to customise, email facilities can be limited, reporting facility limited.
"Using Administrate in a New Zealand Training Environment"
Overall: Without question the customer service and account management is the jewel in the Administrate crown. I have worked with many software providers over the years and the team at ADM bring my personal customer experience to a new level. The team think outside the square, problem solve at a high level and are always transparent in their dealings with me. The fact that we have made such huge progress in the past 10 months is down to the relationship that has been built between our organisation and our Account Team at Adminstrate (Team Highlander).
Pros: Definitely it's ease of use. The software is reasonably intuitive and links information together in a meaningful way. It has changed the way we do business with our customers and we are now able to provide a far superior level of customer service. As the data in the system builds the reports we can build from Administrate are helping us make better business decisions and become proactive rather than reactive.
Cons: Being on the other side of the world and being the first country in the world to see the new day, we do experience challenges around time and date stamping. The ADM team have been working on this within the system.
"Learn at the comfort of your home"
Pros: The ease of use of the software and the general functionality of the software is quite impressive, far from my expectation.
Cons: Sometimes while using my desktop I usually experience system failure, I don't really know if the problem its my part or yours.
"Comprehensive training management"
Overall: Overall, the comprehensive training management, customizability, integrations, and reporting capabilities are some of the features that make Administrate a popular choice for training management.
Pros: Users can also customize the look and feel of their training portal and branding, which helps to create a professional and personalized experience for learners.
Cons: The platform offers a lot of features, which can be overwhelming for some users.
"Cares about customers and continues to evolve"
Overall: Previously we had separate LMS systems for our different external audiences to meet the requirements of the two groups, with Administrate we would able to consolidate into a single platform and save a lot of overhead costs. I think the best part of working with Administrate is their staff. They really do care about us as customers and when we run into bugs they work with us to resolve the issue or find a temporary work around. I've even had their support team reach out proactively about potential issues in our instance. I also enjoy the fact that as they work on new features they invite customers to participate in beta testing, it shows they are really designing and implementing features based on the needs of their customers and not just following industry trends. Seriously, no vendor is perfect but they are one of the best vendors I've ever worked with just in terms of integrity and how they handle mistakes.
Pros: Unlike most LMS products that are aimed at academic or internal corporate students, Administrate caters to businesses who sell training to external audiences. They make it easy to set up separate courses for separate audiences and track everything in one location. If you need to sell training, this really is the best product you'll find to do it.
Cons: Initially (we began using it in 2015) the software was very focused on classroom training and did not have a robust offering for online courses (e-learning). Administrate considers two halves of their software, the Training Management System for booking events and the Learning Management System that is the more traditional student portal for completing e-learning. They continue to grow and evolve the LMS portion, so while it did not initially have all the features we would like, they are making updates at a good pace.
"Training Management done right"
Overall: We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students,
Pros: The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.
Cons: The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.
