# Best Help Scout Alternatives 2026 | Capterra

> Looking for alternatives to Help Scout? Find out how Help Scout stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/136909/Help-Scout/alternatives

---

# Alternatives to Help Scout

[4.6 (226)](https://www.capterra.com/p/136909/Help-Scout/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/136909/Help-Scout/)

Tabset anchor

## Top Help Scout Alternatives

Help Scout

* * *

Starting from:

$55/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.6 (226)](https://www.capterra.com/p/136909/Help-Scout/reviews/)

Ease of Use

4.7

Customer Service

4.6

Features

4.3

Value for Money

4.4

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

Tabset anchor

All Help Scout Alternatives

At a Glance

Top Alternatives for Help Scout

-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)

Tabset anchor

by Freshworks

[4.5 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Track assets, optimize spend, and ensure compliance across the lifecycle with Freshservice’s AI-native IT Asset Management. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

Compare

Tabset anchor

by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by Bitrix

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (517)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by Fin

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

Compare

Tabset anchor

by Freshworks

[4.5 (3418)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by ManageEngine

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Compare

Tabset anchor

by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Compare

Tabset anchor

by Yonyx

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

Compare

Tabset anchor

by Text

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

Compare

Tabset anchor

## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

Tabset anchor

## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Compare

Software Found In

-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Email Management Software](https://www.capterra.com/email-management-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)