Who Uses This Software?

Manufacturers and distributors that send or receive 3 to 100+ LTL shipments per week and work with multiple carriers or brokers.


Average Ratings

420 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Freightview
  • www.freightview.com
  • Founded 2014
  • United States

About Freightview

If you ship LTL freight, you can use Freightview to pull all of your negotiated LTL rates into one place so it's easy to compare your options and pick the best one. Then you can schedule pickups, prepare bills of lading, print shipping labels and track your shipments from pickup to delivery. Our unified address book means you never have to type an address twice. Plus you can visualize all of your shipping data as charts, graphs, reports and spreadsheet download.


Freightview Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Freightview Reviews Recently Reviewed!


Great Value and Ease of Use

Feb 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: ease of use, simplicity, speed, affordability

Cons: lacking support for specific carrier accessorials, no claims management system (a simple database that linked with shipment data as an area to record claims made to carriers would be fantastic), no ability to customize BOL or Label templates, no branded tracking page, closed API (only available for rating), no integration with major e-Commerce providers

Overall: Overall we really do love Freightview. It's affordable and powerfully simple. Pickups are scheduled, BOL's are effortlessly created, it just suits us great. That being said, there are some quirks I would love to see fixed. First off, there needs to be better support for specific carrier accessorials. Some carriers don't recognize or accurately quote accessorials as they should based on the selections available in FV. This causes invoices to be off from the quote displayed on FV. Just for a quick example: There's only one option to select on FV for "Limited Access", however some carriers do not recognize just "Limited Access", my Estes for example, does not recognize that and leaves out the $ fee that is in my pricing. This causes invoices to be off by $. There are other issues similar to this such as FV having two options for notification, "Notify prior to delivery" and "Call for Appointment", well depending on which one you select, a portion of our carriers display an error when quoting because they don't support that accessorial. We book every shipment with "Call for Appointment". However, a handful of my carriers return an error for this. This causes me to have to re-run the rate with the alternate selected to get those carriers to show up. At that point the majority of the other carriers return an error. This doubles the time it would normally take to run a rate. There are other quirks like this that I feel should be fixed. By not selecting the accessorial at all, which has been a proposed workaround, the carriers that do charge for that service do not properly reflect that in the rate. I would like to try to work with someone to solve these bugs. For such a great system it seems this could be fixed. All that being said, again we love Freightview. It's the easiest to use TMS I've come across and one of the most affordable. Oh one more thing, we need the ability to customize label and BOL templates. Also a branded tracking page would be fantastic. Right now all of those things are basically Freightview advertising. For a subscription service I feel I should have the ability to customize my templates, such as in Shipstation (small package) for example.

Recommendations to other buyers: Your support staff is super responsive and I've always appreciated that. There's just the bugs I've mentioned that cause some rating to be off and this is frustrating based on how much we have to use FV. It also makes training new employees on the system difficult as you have to show them all the special little "quirks" about the system. In my opinion it should just work right. I'd love to see these issues resolved and to see the system continue to grow.

Vendor Response

by Freightview on February 10, 2017

Thanks for the great review and feedback Jamie! I've passed along your concerns along to our development team, and hope to have these addressed in the future. Please let us know if anything else comes to mind.

Capterra-loader

Time saving, stream lined, one stop shop for rate quoting.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: All my carriers in one place, all my customers in my address book, amazing data to provide my LTL reps for better rates, uniform BOL across all carriers, Pre-PRO'd shipments so I don't have to trust a driver with a sticker book to stick the right pallet, Being able to run spot and volume quotes in one place, lightning fast response from customer service on the rare occasion of an issue, seeing customer service listen to and apply my feedback, tracking all my shipments in one place, having a landing page for a consignee to be able to watch and track from, using the same landing page for inbound shipments so the shipper can reprint BOL's if needed and print pallet labels in the size that they need. Blogs are always poignant and help to become a better shipper and possible alert me to issues others are encountering or mistakes I've been making that are costing me unnecessarily.

Cons: I'm spoiled and overly reliant on it. Also, with its ease of use, it does potentially make part of my position easier to fill with someone whom has little to no shipping experience.

Overall: All the things i listed in my review. this seems very redundant.

Vendor Response

by Freightview on May 24, 2018

Thank you for the review and all the great feedback Zac!

Freightview has been a big time saver for us and it is very user friendly.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time from going to multiple trucking websites comparing freight rates. Easy to load new trucking companies in the system. All you have to do is enter shipment information into Freightview, ie origin and destination, weight, pallet count, special instructions, etc. and the trucking rates I have loaded into the system pop up. Freightview saves shipping addresses in the system for future use. One click and generates BOL and schedules the pickup. It is also convenient to be able to go back and look at shipments to gather information.

Cons: When completing the BOL, sometimes if you use and already loaded "description" it automatically changes the weight of the shipment based on previous shipments. We really need to look at other features available in Freightview that could help us.

Overall: Time savings and convenience. User friendly, even employees with little freight experience can navigate system and get rates.

Vendor Response

by Freightview on May 30, 2018

Thank you for the great review! Please feel free to email us at support@freightview.com or give us a call at 913-353-6188, and we'd be happy to setup a time to make sure you're taking advantage of all available features!

Capterra-loader

My experience over the past few years with Freightview has been outstanding. Great product.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information.

Cons: Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day.

Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking.

Vendor Response

by Freightview on December 21, 2017

Thank you for the review and feedback Orlando!

Freightview is a great tool for comparing multiple carrier rates at one time

May 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For standard quotes, it is a great way to obtain all of your carrier's rates in one easy to use web app. The feature set is constantly growing - there is always something new coming. The detailed breakdown feature is very helpful for determining the cost breakdown of shipments and the proximity to terminal location makes it easy for me to set proper expectations with my customers as to when shipments will pick up.

Cons: There are certain accessorials that are not covered by the software, so occasionally the rates will be inaccurate. There have been times when incorrect rates have been returned by the carrier through Freightview and the level of assistance when discussing the issue with the carrier was not as in-depth as I would have hoped. Sometimes I feel support wants to close the ticket instead of actually helping with the issue.

Vendor Response

by Freightview on May 30, 2018

Thank you for the review and feedback Chuck! I'll follow up with you directly around the quotes that returned as inaccurate. Let me know if there's anything else we can do!

Freightview is very easy to use and has helped our organization simplify our process and save money.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user-friendly and makes analytics on our shipping very easy. Helps with setting up appointments and limits time having to wait to talk to a customer service rep to set up a pick-up. Keeping very detailed shipping history has also helped with our payables department being able to go back and look at quotes very quickly and easily.

Cons: Could have reasoning as to why certain carrier was not chosen. We have had some instances when the site has crashed which has caused some issues. Shipping Hazmat material can be time-consuming because it still forces you to fill out all of the information. Would be easier if you could check a box that would signify that you are using your own bill of lading and could skip the setting up of information you are not going to use.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review and feedback, Alex!

Excellent Asset For Shipping

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a huge timesaver as we don't have to view each carrier website individually now. It has also allowed us to us local or regional carriers to take advantage of their savings since we don't have to waste our time viewing each website.

Cons: The technology isn't 100% reliable and there is occasional downtime where we are not able to ship our shipments out. This is rare though and seems to be far and few between.

Overall: Prior to using Freightview for our company, we always had to view every carriers website individually which was very time consuming. Now with Freightview, all of our rates are in one place and we don't have to spend the time clicking onto each website to see our rates. It has saved us a lot of time and allowed us to branch our with regional carriers we would not have normally done business with. The only drawback is that there are occasional system hiccups that can disrupt shipping procedures, but the good news is that customer service is top notch and can typically give you a good idea of when things will be back up and running.

Vendor Response

by Freightview on February 09, 2017

Thank you for the kind review Eric!

Freightview has been a tremendous time saver in quoting, booking, tracking and bill review.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software is easy to use, visually appealing and well organized. It allows me to check quotes from many (in my case 12 or more) carriers simultaneously to find my best rate and transit time. Then I can book directly with carrier and instantly create a BOL from the database of information that it saves from my previous entries and provide the BOL to my shipper and the tracking information to my customer effortlessly. All of my shipments are then compiled on one page where I can monitor them easily. When the freight delivers, I can verify the invoice matches my quote and archive the shipment for historical review. Above all the software has saved me countless hours of time and made the shipping process exponentially better. I don't want to leave out that the team at Freightview has been a pleasure to work with.

Cons: There is an occasional hiccup with the site updating the status of a shipment.

Currently there is no ability to edit the product catalog but hopefully this will be addressed in an update.

Vendor Response

by Freightview on December 08, 2017

Thank you for the great review!

Capterra-loader

Excellent Software

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use. Our products are very freight intensive and we have to look at each of our carriers to determine who can provide us with the best rates for each load. FreightView took a very manual and slow process and has sped it up tremendously, saving us lots of money directly from the hauls themselves, but also in time spent booking.

Cons: Integrations with standard API's are lacking. The only area that this software can improve is if they are able to pull in existing orders, etc. from back end ERP systems and perhaps even web stores directly.

Overall: Greatly reduced the time to book shipments. Also, allows us to shop rates between all of our carriers in a single interface that greatly reduces the time to book the best shipments for our particular loads.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review Andrew! This is something we'll be tackling next year, and hope to be able to provide in the very near future. Please let us know if anything else comes to mind!

Very user friendly, fast quoting and many features.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The speed it takes to get all my freight quoting completed. Never need to login to multiple websites for online quoting. I am able to book the load in seconds, print BOL's and shipping labels with pre-assigned PRO #'s fast and easy.

Cons: Several carriers do not support online quoting for certain accessorials. A built in freight class calculator would also help where the suggested class is listed once dims and weight are entered, but allows you to change the class if need be- for instance if you have an FAK with a certain carrier.

Overall: No need to login to 15 different sites to pull freight quotes. Much time is saved since the shipping dept. no longer needs to spend an hour researching the best carrier choice as we now have them all in front of us at once.

Vendor Response

by Freightview on May 30, 2018

Thank you for the great review and feedback Chris!

FREIGHTVIEW TMS - INITIAL REVIEW

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We were looking to move to a more user friendly and less costly TMS. After reviewing and trying several TMS products we made the decision to go forward with Freightview. The team at Freightview made the decision easy. They provided several conference calls to make sure what we were going to get is what we were expecting.

The trial period is a great feature, because the Freightview TMS is easy to get started with - you can be quoting within an hour or so after you enter your initial carrier information.

After we did a demo and testing with several employees, we rolled it out to the rest of our personnel. Everything went very smoothly.

What we like about Freightview:

- easy to set up

- easy to manage

- ability to set individual pricing parameters for prepaid shipments (setting a markup)

- response time is extremely quick - you normally have your quote in under 10 seconds

- multiple carrier set up

- spot quoting available for truckloads and volume moves

- low cost option for a TMS

Our Customer Service team, who provide the freight quotes to our customers, are very happy with the Freightview TMS. It has been a real time saver.

Another use we have is to use the TMS quoted pricing where there are disputes with the carrier. We are able to show them what they quoted versus their invoice.

The customer service team at Freightview is great to work with. The questions we have had are quickly answered and there is always follow up.

The Freightview TMS is a great product. As I mentioned, the trial is very easy to set up, so if you are considering a TMS, I would definitely recommend the Freightview TMS product.

Vendor Response

by Freightview on November 28, 2017

Ed, thank you for the excellent review. Please let us know if you have any questions, or if anything else comes to mind!

Once configured with our frequent carriers, Freightview has been nearly effortless to use.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Printed bill of ladings with the exact NMFC number, description, class, weight and dimensions. Our product characteristics are stored in Freightview for easy recall in future shipments. This prevents disputes with carriers who use laser dimensional scanners and is much easier on our staff when creating BOL's.

I also like the data that is collected. The data dump feature contains all the data for every shipment. This data is invaluable when negotiating rates with carriers. We are able to provide an exact description of our freight and the lanes we ship.

Finally, the ease of access for our various departments. It takes seconds for our Accounting team to reprint a BOL if needed. Our Sales team knows exactly where every shipment is and they only have one place to go for the various shipments with all our carriers. The immediate access to information means our Shipping team is focused on loading trucks and not tracking down answers to questions.

Cons: Freightview is great with LTL but does not have the same level of support for spot quotes and full truck shipments with independent carriers. It's a much more manual process that relies on email. It's clunky.

Overall: Saves time quoting; collects important shipping data for pricing negotiation; provides useful information for different functional groups which improves communication and saves time

Vendor Response

by Freightview on May 23, 2018

Thank you for the great review, David!

Easy and Simple

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and setting up, BOL and Label printing

Cons: I wish it had more analytics built in to the site

Overall: Our business handles about 5 shipments on an average day, so we are by no means choosing a lot of freight, but we have used other software and they always seemed to be more than we needed. We also wouldn't get the same attention as a larger company using the same system. Freightview is perfect for us though. It couldn't be easier to book a shipment and know you're getting a good deal (since there's no 3PL funny business going on). Customer service and account reps treat you with respect and are extremely quick to respond and always helpful. They listen to the customers and implement features based on our feedback. At the end of the day, the time you save booking shipments equals out the monthly fee and you rarely have to worry about it. In the years I've used this service, i think it's gone down twice.. .for about 10 minutes. In the world of freight, a true 99.99% up time is hard to come by.

Recommendations to other buyers: Not really, good job!

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Nick!

Capterra-loader

Great for Quotes and Setting up Shipments

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy that I can get freight quotes from the majority of my freight carriers all in one place. It not only cuts down on the time I spend quoting, but also helps me see a quick snapshot of all the rates to get my customers the best freight rate possible. We recently started using Freightview to schedule shipments and so far it has worked out really great! Being able to see all scheduled shipments, PRO #s and delivery progress is extremely valuable.

Cons: There is not too much that I dislike about the software. One suggestion I have would be to be able to not only generate a BOL, but also a packing list and pallet label.

Overall: Having all of my information in one place.

Vendor Response

by Freightview on May 25, 2018

Thank you for the great review and feedback, Kelly!

Easy to use friendly program

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is quick and easy to use for tracking when you need it the most it is there for the customer's questions to be answered in a very timely manner. It also gives all the details needed about the shipment , the trucking company, the amount, the Pro # and the weight, the exact amount of packages and also where the shipment is going or if it was received, etc. This is the best software to immediately give quick responses to our customers who are continually asking for the tracking information on their orders.

Cons: There really is nothing I can say that I would consider a con to this software. I am very satisfied..

Overall: quick reliability

Vendor Response

by Freightview on May 30, 2018

Thank you for the excellent review Rosemary!

FREIGHTVIEW = 5 STAR SOFTWARE

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'm a Logistics Manager at a tile manufacturer. I have been using Freightview for about 1 1/2 years. I am not the kind of person to give a 5 star review unless I really think the product will stand the test of time. I was a skeptic before and now I wouldn't want to do my job without it.

I have been 5 star impressed with the customer service. They are always there when I need them and fix any issues quickly. I have made suggestions from time to time & by the next update my suggestions have been added. Everything about Freightview has made my job more efficient & easier. I was able to easily train employees that are not familiar with transportation. All the tools I need are in one spot, making it possible to get more work done in a short amount of time. The reporting functions make monthly & year end books a click and done job. I have been able to reduce my yearly freight cost significantly. I can't even place a value on that. Freightview is a 5 star software.

Vendor Response

by Freightview on December 01, 2016

Thank you for the great review and your continued business.

Freightview

Freightview Review from Pierce

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of quoting

BOL generation

Cons: Generic BOLs

Overall: This is an amazing application for anyone that's ever used a 3PL and regretted it. We've used several and the benefits have never added up to what Freightview offers. They use YOUR rates for a small monthly fee. No percentages or markups. Dealing with your local freight rep is always the best route for service, but with a 3PL, you lose that. The ease of quoting and creating a BOL through Freightview is the same or easier than any of the 3PLs I've used, but I keep my local reps and all that they offer. The only thing I would like to see is more of the carrier bills of lading, rather than the generic Freightview BOL.

Recommendations to other buyers: Integration with shipping programs would be great. Creating a program you can install that has a backup system for generating BOLs if the quoting system or internet is down.

Vendor Response

by Freightview on February 10, 2017

Thanks for the glowing review Chris. I've passed along your suggestions to the appropriate teams. Let us know if anything else comes to mind!

Great software and supper easy to use

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Very cost effective

Produces Bills of Ladings, PRO numbers, labels, pickup request numbers, notifies carriers for pickups, track shipments, you can even change Bill of Ladings and cancel pickups

Cons: None

Overall: This service has been one of the most beneficial services we have ever used. As a small business owner it saves us literally hours a day. We can now pull quotes, request pickups, track shipments and keeps our customers happy and informed on their orders. I highly recommend it to anyone that needs to save money and improve productivity. We ship up to 10 shipments a day and we can complete all paperwork within 30 minutes. Their customer service is top notch.

Recommendations to other buyers: None

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review Robert!

This software has boosted the amount of product going out of my warehouse on a daily basis.

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have all of my freight carriers in one piece of software. It has streamlined all of my freight shipping. I like the fact that it saves all of my shipments and makes it easy to search for them.

Cons: Some of the carriers do not have their own individual B.O.Ls and some of them seem to not communicate well with this software. There is times when they change the tracking number on their end because Freightviews does not work or does not generate one properly and im stuck having to call to figure out what has happened.

Overall: The ease of the software is phenomenal. Customer service is always there to help when i need it as well.

Vendor Response

by Freightview on May 24, 2018

Thank you for the great review and feedback Allen! We will be improving upon tracking in the coming future. Stay tuned for updates!

A great time saving tool

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick, Easy, Simple. Requiries little training for new users to do basic rating. It's very easy to add or remove carriers. Freightview support has been very quick to respond when a carrier changes their website.

Cons: I would like to see simplified create pick-up only option. We use in house Bill of Lading and a one touch create pick-up without having to enter any additional information would be helpful.

Overall: Time savings. Freight cost savings.

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review, Dan! We've recorded your feedback for further consideration, and will be sure to keep in touch as new updates are released. Let us know if anything else comes to mind!

Saves me time and money!

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and saves all addresses that I ship to.

Cons: They have glitches sometimes that prevent me from using it

Overall: Working for a smaller company, my role and tasks don't only revolve around booking freight. Because of this, I need any resources available to help me save time. We have been using Freightview religiously for a couple of years now. It is great! It saves me not only time, but money because all of my rates are automatically used so I can see all carriers, rates, and transit times in once easy to use system. I would highly recommend it!

Recommendations to other buyers: Wish we could cancel pickups through the software.

Vendor Response

by Freightview on February 13, 2017

Thank you for the great review Jennifer! If there's anything else that we can do to improve our platform, please let us know.

It has been a great help to our shipping dept.

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to pick the best carrier for the load and to generate paperwork and follow shipments. Able to track shipments and review shipments in the past. Easy to add carriers, users and easy to delete the same.

Cons: Reports could be better. I was shocked to find that my data disappears after 60 days. That is not enough time. I need at least 6 months to clear invoices and archive shipments. We have asked for an additional column on report that allows us to put in the actual cost vs quoted cost, but as yet have not gotten that.

Overall: Easy access to reports, shipments, carriers.

Vendor Response

by Freightview on May 24, 2018

Thank you for the review Darlene! We do have a way for you to access your shipment data for as long as your team has used Freightview, and I will send over information on how to do this accordingly. We are getting ready to release our invoicing feature as well, which should allow us to start tracking actual cost vs. quoted cost in the analytics. We will stay in touch as soon as it's released!

If you ship LTL, you absolutely need this software. It saves you tons of time and dollars.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brings together all of our individual LTL accounts into one easy to use interface. Easily view options for time in transit, cost, options, etc to make a knowledgeable decision quickly. From there, you can quickly book the shipment and then after its all done, the bookkeeper can check the quote against the bill weeks later.

Cons: No cons for current services they offer in the software but a nice add would be shipment damage tracking capabilities

Overall: Time savings, cost savings, ease of tracking, accounting. If you book LTL through multiple carriers, then you need this software ASAP.

Vendor Response

by Freightview on May 30, 2018

Thank you for the review and feedback Martin, I've passed it along accordingly!

Freightview is a great tool to save time, money, and frustration with a minimum of effort.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Freightview instantly reaches multiple carriers simultaneously for rates and bookings from a single simple interface.

Cons: The one drawback I have been able to find with Freightview is the inability to send automated tracking status. It would be great to be able to receive daily emails showing the tracking status of any shipments still en-route.

Overall: Our company has seen significant savings from the ability to quote all of our carriers with a single action instead of the need to call or visit each carriers site. The ability to have the program automatically generate the BOL further adds to the time savings and ease of use.

Vendor Response

by Freightview on May 24, 2018

Thank you for the great review James! We will be improving our tracking functionality in the coming months, and will look to add in-transit reporting in the future as well. We'll keep in touch on release updates around this!

Simply Smart

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm new to the logistics industry and Freightview makes me look like a pro. With their supportive staff and innovative technology, Freightview went over and beyond in providing the must have tool for every logistics team. This software was built beautifully and with the customer in mind. Everything from their user friendly interface, easy integration to their built in tracking, printable BOL and labels, and shipping cost analytics; I couldn't imagine doing my job without them.

Cons: Nothing comes to mind. I've been invited to trial similar software and nothing compares. I'd be happy to write another review in the future, especially since new seasons bring new challenges.

Vendor Response

by Freightview on May 24, 2018

Thank you for the great review Bethany!

This has made my job allot easier getting freight quotes quickly

May 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, just all around easy to use. I like that changes you all have made since I first started using this program.. when you need to send a BOL just a couple of click and it's on the way.

Cons: Hum.....can't think of anything....I guess I don't like that you can't change the color of the screen...I like to have darker colors that don't hurt my tired eyes.

Overall: we ship allot of products everyday and your software make my job, our job easier. I remember trying to get a freight rate before I used you software and it was really time consuming and difficult.

Vendor Response

by Freightview on May 24, 2018

Thank you for the great review and feedback!

Easy to use, but could be a little more flexible

Feb 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, data is readily available, Customer Service is outstanding.

Cons: BOL editing capabilities needs to be more flexible. It would be nice to be able to completely delete a shipment made in error instead of just archiving it.

Overall: It's nice being able to have all my(not a 3pl's ) rates in one place. Easy to use. Could use some more flexibility for creating the BOL. Too often with hazmat shipments you want to keep those items on separate lines from the rest of what is being shipped so that the hazmat info is readily available on the PO. Doing this right now changes the quantity shipped on the total line which then has to be manually altered to reflect the actual piece count of what is being shipped. Tracking information can be incorrect at times not reflecting what the carrier is showing on their websites i.e Freightview tracking shows it delivered whereas the carrier might show that there is a delivery exception. Could use some more analytics, but being able to pull all the information into an Excel file makes this not as big of an issue as information specific reports can be made. Overall it is extremely useful for gathering quotes and recording shipping data.

Recommendations to other buyers: Nice to use for gathering quotes and recording shipping data into one place.

Vendor Response

by Freightview on February 10, 2017

Thank you for the review and feedback Alex! I've passed along your comments around our BOL and analytics to our development team. Please let us know if there's anything else we can do!

Capterra-loader

Flawless | Perfect | Time Saver!!!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to use a pen and paper with "excel" style notebooks to keep track of and book all my freight. With FreightView, that is OUT THE WINDOW and I'm able to book my freight in TWO SIMPLE STEPS!!

Cons: Honestly, very little to say. Every so often the Bill of Lading doesn't load properly... but to be honest, is it my CHROME or is it FreightView? Beautiful thing is... in two clicks of a mouse, it's right back on screen. This software is AWESOME!!!

Overall: TIME!! SO MUCH SAVED TIME!!

Vendor Response

by Freightview on December 19, 2017

Thank you for the excellent review Brian!

Easy website to naviagate

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Multiple of rates at once at your finger tips. Easy website to work with. The shipment reports are great and make it easy to share that information internally with co-workers. Analytics allows us to see how much we are spending with each carrier.

Cons: All information input is not transferred over to carriers BOL. Carriers do not report missed pick ups. Transit times are not always accurate if transferring to a partner carrier. Carriers doesn't list that they give to a partner carrier. Unable to get rates for different volumes going to the same address.

Overall: Saves me a lot of time from reaching out to each carrier individually to get rates and creating manually reports.

Vendor Response

by Freightview on May 30, 2018

Thank you for the review Kimberly! We are unfortuantely limited when it comes to what some of carrier's will allow us to put on their BOL, but I'll be sure we take a closer look at the transit information to make sure we're showing exactly what the carrier's sites are reflecting as well. If there's anything we can do, I'll be sure to let you know!

Great program which is evolving to cover more functions.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, quotes pop up so fast. and you can choose based on the time sensitive service required to the customer.

Cons: need to tweak a few areas for pallets which contain multi po's.

Like to see a report showing the high's and low's for quotes by customers who demand us to use

preferred carriers and then compare to cheaper carriers we could have used.

Overall: quick and accurate quotes.

Vendor Response

by Freightview on December 01, 2017

Thanks for the great review and feedback Rich! Let us know if anything else comes to mind, and we'll be sure to keep in touch around these features.

This software has saved so much time in shipping.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BOL's and pick-ups are scheduled all in one. I like being able to see all of my carriers rates on one screen.

Cons: It doesn't seem like all carriers have assigned pro numbers so you can't track all shipments right from the website.

Overall: It is a very simple software, making it easy to teach new employees how to use it. The time we save with being able to access rates from all carriers on one screen is irreplaceable. Tracking is also nice being that you can click on the shipment and then tracking to give customers and immediate update.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Craig!

This application has extremely been useful because of all its features.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is some many pros with this application. I can't work without it. You can pull quotes from different carriers on one website, schedule shipments, print bol, share bol, track shipments and share tracking information all on one website.

Cons: Don't really have many cons except that it doesn't work with my website. My current website is with the 3DCart. Hopefully one day it will work with it. Also, it doesn't pull rates from worldwide express.

Vendor Response

by Freightview on December 21, 2017

Thank you for the great review Mamoon!

Great Product!

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Cons: need to be able to add brokers.

Overall: We have been using Freightview since the day it was born! We have seen the basic platform grow to great functionality, the team at Freightview are great listeners and great developers, because they have listened to what we the users need, and have delivered! they are constantly adding better tools, etc... We like it, because it is a very efficient way to process our shipments (90 shipments per week) and we get to deal directly with the carrier for rates etc, to stay in control of our costs!

Recommendations to other buyers: no.

Vendor Response

by Freightview on February 10, 2017

Thanks for the great review and being a long-standing customer Jeremy!

Great new scheduling interface software

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To sum it up, the cost is spot on, the software is so easy to navigate, it saves me valuable time and money, and the support team is awesome!

Overall: We used to use a different interface for scheduling our LTL shipments. It was difficult to navigate and didn't provide us with a variety of options and had marginal customer support. Since changing over to Freightview, I can now breeze through the rating process and at the click of a mouse see the status of my shipment. The support team at Freightview is always right there with you and eager to help with any questions or LTL issues with carriers. I don't have problems with scheduling pickups or navigating software anymore. The design team is always looking for more ways to support my needs and have been very responsive to suggestions that improve the software options for me. I would recommend Freightview to everyone who is looking for a solution to their scheduling needs.

Recommendations to other buyers: Keep up the good work!

Vendor Response

by Freightview on July 13, 2016

Thanks for the great review!

Freightview is easy to use, but produces powerful results.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freightview contacts multiple sites to retrieve rates simultaneously saving time and effort on the part of employees. The BOL's created by the site, are simple straight forward preventing carrier and employee errors and confusion.

Cons: The one drawback I have found is that Freightview's automated process does not always recognize when a shipment would be less expensive if quoted as a volume load, or via a different type of carrier. Though, if it did so, it would remove the need for human discretion in the process.

Overall: Cost and labor savings, as well as the ability to handle more shipments with less confusion.

Vendor Response

by Freightview on December 20, 2017

Thank you for the great review and feedback!

Simply Awesome

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Huge time saver when quoting, scheduling, and tracking shipments. No more logging into several carriers and doing the same thing over and over. Now we just do it one time.

Cons: The biggest thing missing for us is not being able to pull delivery receipts. Another con is that there are a few carriers who do not auto-pro. Along with some data not pulling over on BOL's (SAIA for example the customers phone number does not transfer to SAIA's BOL)

Overall: Save a ton of time

Vendor Response

by Freightview on May 22, 2018

Thanks for the review Jason! Unfortunately we're limited on the fields for SAIA's BOL, but you should see delivery receipts on your shipments soon! Please let us know if anything else comes to mind.

Very good program

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick quoting, can schedule pick ups, Total TMS system; Best way to combine all of your carriers and find cheapest/fast lane

Cons: No regular BOLs; No FTL; If you do not have a specific carrier, it will not let you do a BOL. Also ODFL wasn't getting scheduled to be picked up even though it said it was

Vendor Response

by Freightview on November 28, 2017

Jeff, thank you for the kind review and feedback. FTL is now an option within Freightview, and you should see more action on the other feedback shortly. Please let us know if there's ever anything that comes to mind!

Great, glad to have transparency to shipping.

May 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Quick rate quotes and transparency to shipping lanes.

- Great Customer support

- The ability to make a quick informed decision when choosing a preferred carrier

- Strong analytics to support shipping data

Cons: - No ability to create a blank BOL when using a 3rd party carrier

- No link to provide real time tracking

- No ability to run quotes for hot shot or expedited services

- No ability to run quotes for truckload services

Vendor Response

by Freightview on May 31, 2018

Thank you for the great review Adam! I'll give you a call to discuss some of these features and what we have available now. Thanks again for the feedback!

Freight made easy

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, beautiful UI. Always introducing new features or technologies. Company always is seeking improvement.

Cons: Needs blind shipment features, custom (branded) email templates with tracking (PRO & BOL) info.

Overall: I can't tell you how much easier this has made life!! All my carrier accounts in one place... it's like a 3PL built just for me. Not only that, but our rates went down!

Vendor Response

by Freightview on March 20, 2017

Thank you Bruno! I've passed along your feedback team to our development team. Please let us know if anything else comes to mind!

Excellent software for quick rate comparisons

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick rate comparison

Cons: Some assesorials don't link with the carriers. Cannot upload an excel sheet if shipments to get rates quicker

Overall: We have been using freightview since it started. This is a must have in our opinion. The quick and easy rage comparisaion has saved us thousands of dollars each year in freight cost!

Recommendations to other buyers: Have an actual bid for truckloads like eBay has for items

Vendor Response

by Freightview on February 10, 2017

Thanks for the great review Sal! Your feedback has been recorded by our development team. Please let us know if anything else comes to mind!

Makes our lives simple when processing freight!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that we can receive quotes from all carriers at the same time for comparison and those quotes come from our personal accounts. This helps us to maintain personal relationships with each company instead of a third party shipper.

Cons: I can't think of anything I don't like. Sometimes we don't receive quotes from all carriers but when this happens customer service is always quick to fix the issue.

Vendor Response

by Freightview on May 24, 2018

Thank you for the great review, Eric!

Well worth the money, and then some!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. People at Freightview are very helpful and friendly. They made the transition for us very easy. Our carriers don't mind working with Freightview either.

Cons: No real complaints. Would like to see more analytical reports over time.

Overall: I love this service! We went "live" on 10/10/2016, and have not looked back. I am still comparing to where we used to be before going to Freightview, and have documents savings into the hundreds of dollars since going with Freightview. My headaches have gone way down, as well. I don't have to worry about my various LTL carriers, I simply have to tell them that if they are not getting any lanes, they have to sharpen their pencils. The carriers have been doing this, and we are seeing even bigger savings. No complaints at all with Freightview. I only gave them four stars on Features and Functionality so that they would keep adding more, but we are very happy. This is so easy to use. I have three or four people in our shipping department trained now, and I only look at analysis reports. In terms of Value for Money, I'd give them seven or eight stars if possible. Awesome product! Great people there that are very friendly, and very helpful. They made the transition very easy.

Vendor Response

by Freightview on November 30, 2016

Thank you for the review and your continued business!

Freightveiw

Easy, fast, convenient

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, quotes come back super fast, easy to set up. Doesn't pester you to add new carriers or try and up sell them.

Cons: If they decide to add a new feature, they want you to pay additional. IE the spot quotes, went from being able to send a free email to an API on site that's additional money for the feature.

Vendor Response

by Freightview on November 29, 2017

Thanks for the great review Nicholas! Will reach out to discuss spot quoting further. Let us know if anything else comes to mind!

It makes rate shipping all of our freight carriers a breeze

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The time and energy saved by being able to access rates so easily in one place. Before there was really no simple way to do this. Another great feature is being able to quickly see which is carrier has the fastest Lanes to the end destination.

Cons: There really is very little that I would change. But if I had to nitpick, it would be nice for each user to be able to see only their rate history instead of everyone's quote history. This is a very minor and not completely necessary thing but would still be nice since we are a big team of people that use this.

Vendor Response

by Freightview on May 31, 2018

Thank you for the review and feedback Zach! I'll send you information on where to adjust the quote history so it's only yours. Thanks again for the remarks!

great site to work with.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this is a quick easy way to get a quote back to the customer. you have a choice which carrier to use by preference and by pricing and travel time.

Cons: would like to see a way that you can get expediting quotes in the quickest way, instead having to go through the carriers representative.

Overall: the ease to get the quote priced quickly and and put all information in the system to print and email the BOL to yourself or whomever you need to.

Vendor Response

by Freightview on May 30, 2018

Thank you for the great review!

Fantastic TMS for the money. The Freightview team is always looking for ways to improve.

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Frieghtview is a basic easy to use freight management solution that can help may SMB's who have never had a dedicated TMS solution. It is easy to setup and a quick solution to implement. The analytics can also help businesses understand their freight expenses and where it is going. They have a good support team that is US based and willing to help.

Cons: Some of the con's at the current time is that there is no connection to UPS/Fed Ex Parcel which can be found as a standard component of most TMS's. There is also a lack of integration with ERP Systems. Do not let this discourage you as it is a great Saas solution that you can pay month to month for your buisness needs.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Matt!

SAVED US HOURS ON COMPARING QUOTATIONS

Feb 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Said in my review already

Cons: Said in my review already

Overall: WE WERE IN THE BEGINNING AND IT HAS BEEN A WORK IN PROGRESS WITH THE WHOLE FREIGHTQUOTE/FREIGHTVIEW DEAL. BY IN LARGE IT HAS BEEN A GOOD EXPERIENCE WITH A LOT OF DATA TO BE ABLE TO ANALYSE WITH THE REPORTING. I WOULD LIKE VOLUME QUOTES TO BE MORE INSTANT WOULD BE THE ONLY WISH.

Recommendations to other buyers: Said in my review already

Vendor Response

by Freightview on February 10, 2017

Thanks for the great review Vahan! I passed along your feedback concerning volume quotes. Please let us know if there's anything else we can do!

Easy to use, with quick results from multiple carriers.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most is being able to see the rates for multiple carriers at one time. I am able to select which carrier has the fastest transit time at the best cost

Cons: There is nothing at the moment that I don't like. The ease of use for multiple carriers with our companies current rates makes this software excellent to work with.

Overall: Being able to save our company money by see all rates within one quote.

Vendor Response

by Freightview on May 30, 2018

Thank you for the great review Day!

very good overall, we have been using since the beginning to help streamline our Logistics

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, good price, helps organize our tariffs. we have used this since the beginning and it has really helped us out

Cons: LTL companies acessorials are still not always right on the program, freezables, and liftgate and other charges like that don't always show up right

Overall: helps us organize our logistics and streamline a process that would normally take twice as long to do

Vendor Response

by Freightview on December 20, 2017

Thank you for the excellent review, Robert!

You folks are the best!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was asked to make my job simpler, and along came Freightview. It has made my job so much quicker allowing me to do twice as much work in half the time.

Cons: It would be amazing if the entire software could be implemented with salesforce . If the selected carriers could automatically be loaded into the sale it would take off a lot more time.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review Becky!