# Soleran Healthcare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Soleran Healthcare the right Hospital Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136955/eMediTrack/reviews --- Soleran Healthcare 4.7 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Soleran Healthcare Ease of use 4.1 Customer Service 4.5 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AZ Adam Z. Director of Plant Engineering Health, Wellness and Fitness Used the software for: 6-12 months ### "Soleran for hospitals" August 31, 2023 5.0 As with any software change it was difficult initially, but the staff of Soleran responded in an exemplary fashion to help us. I believe that they are passionate about providing a quality product and industry-leading service response. Pros Local service and responsiveness, adaptability of the software. Cons Data and asset management is sometimes difficult, and operation is often slow. But that may not be any fault of Soleran's. Review Source SM Stephen M. Engineering Systems Specialist Hospital & Health Care Used the software for: 1-2 years ### "Compliance Dashboard" January 24, 2022 5.0 I think eMediTrack is the software of the future. I love how the software can give you an realistic view of how your facility is performing. Pros The Compliance Dashboard is easy to use and gives an overview of all of our compliance documentation. Cons Navigating the software can get difficult. There needs to be drop boxes so that the navigator can navigate with ease. Switched from [Performo](https://www.capterra.com/p/131387/Performo/) The system was limited and didn't provide the necessary functionalities that our organization needed. Review Source JB Joseph B. VP Public Safety Hospital & Health Care Used the software for: 2+ years ### "Review" September 1, 2023 4.0 Pros I liked the ability to update questions within the system that we use without having to go to Soleran. Cons Cost and dealing with increased costs for everything. Review Source CN Corey N. Interior and Architectural Designer Hospital & Health Care Used the software for: 2+ years ### "Helped Build and Still Satisfied. " August 30, 2023 5.0 Pros A lot of features that are existing have been suggestions by our team - it is very comforting to know that the user experience is important to Soleran and how they integrate future functions from actual feedback. Cons Sometimes - things just don't make sense with the set up. That is why it is important to have open communication with the support team about what works and what does not. Review Source BS Brian S. Sr. Joint Commission Environment of Care Life Safety Specialist Manager Hospital & Health Care Used the software for: 2+ years ### "Environment Of Care Rounding and Tracer" September 6, 2023 5.0 We have been using Soleran for several years and we love it. I wish they made an out of the box platform. This would make it easier to integrate use for large health systems. Pros The thing I like most about Soleran is that once I am done entering my findings leadership on the unit receives my report. This creates more free time to focus on other tasks. I also have Soleran connected to our work order system and having that feature was a game changer. Cons Not being able to add tours directly from my app. Reason for choosing Soleran Healthcare I think the Soleran customer service is far better then other options. The product is also more intuitive then other products on the market. Review Source TV Tony V. Director of Environmental Health and Safety Hospital & Health Care Used the software for: 2+ years ### "Good Product with Great Customer Support" January 24, 2022 4.0 Pros We have been using eMediTrack for several years now and it is an essential part of our safety program. The tracking of deficiencies and the interface with our workorder system are critical components which have allowed us to expand our rounding program system wide. The ease-of-use is critical as you can conduct multiple rounds in one tiem period and because it is Cloud based, you can go back to your desk, "clean-up" the rounds then complete them. This also allows multiple different people to conduct rounds at different times. Cons The two things that we struggle with is the Report module and the ability to add and duplicate questions. The Report module is clunky and when we need a specialized report we have to rely on the help desk folks to help us with. And they are very helpful! If you need add or duplicate a question or move pictures, the system makes you duplicate all of the questions then go and delete the ones you don't need. You can not just clone a quesitons and drag the pictures over to it. One last point, they have never integrated an autosave feature, so you lose your work if then system shuts down. Review Source KT Katherine T. Safety Officer Hospital & Health Care Used the software for: 2+ years ### "KT Review" January 25, 2022 5.0 Overall, the product is very helpful and I have a positive experience. The Reports feature is what I would like to see improvements in. Pros Product set-up is easy and quick. Product is easy to use and allows us to track deficiencies in different ways. Product automatically sends out emails and work order requests which saves me a lot of time. Support feature is wonderful, they respond quickly to questions and requests. Cons Reporting feature. Difficult to create reports with accurate information. Have to always reach out to support for their assistance. When reviewing deficiencies and wanting to go back to previous page, it does not, it takes you to the tab home page (time consuming). Review Source LB Lynda B. Dispatcher/Admin III Hospital & Health Care Used the software for: 2+ years ### "Give eMediTrack a try, you won't be disappointed..." January 24, 2022 5.0 The support staff has always been helpful and courteous along with their speed in remedying emergency issues quickly is greatly appreciated. They are the best! Pros eMediTrack is user friendly and easy to use. It offers numerous ways to filter information. You can create simple reports which is really nice. And you can make edits to records quickly either individually or a mass edit. It's internet based and is always available! I like the various modules and how the modules interface with each other. Cons Rarely the software runs a bit slow even though it's internet based. Review Source CS Clayton S. SVP Facilities Hospital & Health Care Used the software for: 6-12 months ### "Soleran is a great partner. " September 14, 2023 5.0 We have been satisfied with the experience to date. Pros Soleran is a great partner for my team. Cons I would like to see an out of the box solution with no customization. Review Source KA Kyle A. Construction Safety Coordinator Hospital & Health Care Used the software for: 2+ years ### "Kyle Aptt-BWH" December 14, 2021 5.0 Pros Ease of use and implementation were smooth. Training is very thorough and flexible to cover a number of users across various implementation groups. Upkeep and maintenance is frequent, and assistance is greatly appreciated when needed. Cons Slightly cumbersome to edit large amounts of data at once. Generates multiple automated emails to users. Review Source TV Taylor V. Facility Manager Hospital & Health Care Used the software for: 1-2 years ### "Soleran Review" January 24, 2022 4.0 Very helpful and supportive staff. Pros Ability to add components as we become more comfortable with the software. Cons Documentation used for survey could be better, but new components have come out to improve the system. Alternatives considered [TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Reason for choosing Soleran Healthcare Add-on features, overall design Review Source JB Jennifer B. Business Support Coordinator Hospital & Health Care Used the software for: 6-12 months ### "MU Health Care - Review" January 24, 2022 5.0 I've been a user less than a year and my experience thus far has been positive. Pros I'm new to the system and I find it to be very user friendly. Additionally, every single person I've had the pleasure to meet and work with has been helpful and friendly. Cons There isn't anything that stands out to me that I dislike. Review Source LE Leslie E. Operations Team Project Manager Hospital & Health Care Used the software for: 2+ years ### "Save time, maximize effort!" January 6, 2022 5.0 Pros This software does EXACTLY what I need it to do. I can easily search for what I need or create new items. It's also easy to import/export information. Their customer support is extremely responsive and knowledgeable. Cons It's not as intuitive as some software, so it had bit more of a learning curve. It is, however, very logically structured, so once you learn it, you can maximize it easily. Review Source DB Duane B. Manager Hospital & Health Care Used the software for: 2+ years ### "eMediTrack Review" January 6, 2022 4.0 Great. It is enabled us to track and trend environment of care concerns across all our hospital campuses. Pros Ease of use on mobile devices. Ability to create customized reports that can be send on user-defined schedules. Cons Report creation isn't intuitive and requires an understanding of database structures (minimal). It could be simplified a bit for the average user. Review Source CW Cindy W. EOC & Facilities Quality Specialist Hospital & Health Care Used the software for: 2+ years ### "Easy to use" December 30, 2021 5.0 Able to collect pertinent information. Pros Easy to use, add and delete questions for Environment of Care Rounds. Cons Not easy to filter information at times. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.