Managed Maintenance


5 / 5
2 reviews

Who Uses This Software?

Technology providers, Manufacturers, Distributors, VARs, Resellers, Service Providers or any organization that is struggling to manage their IT Infrastructure.

Average Ratings

2 Reviews

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Managed Maintenance
  • Founded 2005
  • United States

About ONEview

ONEview is a cloud-based SaaS Asset Management Software that allows technology provider organizations to maximize recurring service revenues through an end-to-end automated asset and contract management solution. With ONEview, you can attach more services, sell more maintenance renewals and manage the complete product lifecycle of your customers asset base while gaining a 360 degree view of your customers environment.

ONEview Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

ONEview Reviews

Bringing on ONEview has resulted in increased warranty capture rates, streamlined processes and...

Mar 07, 2016

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We selected ONEview as our asset / contract management and automated contract renewal solution and our business has benefited tremendously as a result. Previously, capturing and harnessing contract data was a very cumbersome and resource intensive process. We needed an application that A) offered powerful data management and integration capabilities, B) provided internal sales and administration teams visibility into service contract lifecycles and C) that automated the service contract renewal process to assist CSG in identifying and capturing available service annuity revenues.

ONEview has helped us to accomplish all of this and much more. We are now able to offer our clients access to CSG's white-labeled ONEview application so they also have the benefit of viewing, managing and communicating on the status of the equipment and associated service contracts ' all within one system. For us, bringing on ONEview has resulted in increased warranty capture rates, streamlined processes and overall improved customer retention. We would definitely recommend ONEview to a provider looking for similar results.

Awesome tool. Easy to use

Oct 03, 2016

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Easy to use ,very helpful, saved us a fortune Easy to find our assest by location saved us time and money