Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
HotelMinder is a software and services comparison platform, a provider of hotel management services and a 100% free knowledge platform for the hospitality industry.
Provider
hotelminder
Located In
Ireland
Foundation
2010
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Documentation, Live Online
Support
Chat, 24/7 (Live rep)
Independent small to medium sized independent / boutique hotels and apartments groups (at least 10 units).
Content Source: hotelminder
Based on other buyer's searches, these are the products that could be a good fit for you.
hotelminder Reviews
"Overall a very positive experience"
Overall: It helped us to streamline our business and saved a lot of work that had to be manually done with the previous system.
Pros: Ease of use and quality of integration. It is a very user friendly system. It is easy to teach new staff to do basic check in and check outs on this system.
Cons: Reporting could be better and could give more detail. Some tasks are not easy to do. One that springs to mind is sending confirmation of a multiple room direct booking. At the moment each room has to be confirmed individually. I contacted support about this and am awaiting a reply.
"The system is very easy to learn."
Overall: This software helps me efficiently manage our bookings for our hotel.
Pros: Quick and easy to access guest details and the overall view of your calendar. Updates are constantly being added.
Cons: Sometimes you have to take a few extra steps to add something or change something to the booking. The system has a lot to offer, but sometimes it's challenging to find the right tutorial to assist you in understanding or learning about it.
"My Goal : One stop shopping for all hotel software and internet automation experience"
Overall: Full automation, personnel and customer satisfaction, good monitoring of activity
Pros: Full functional Integration and 100% cloud for acces from everywhere with no software installation or upgrades. Great interface , easy to learn and to play with , Plenty of useful features , statistics, reporting .
Cons: No french version - I would love an automatic scheduler built in for building automatic daily sending by mail of planning / check in - check out .... in order to prevent internet outage ( not so often )
"A clean and fast website"
Overall: Hotelminder is quick to respond and they know their business. The pricing is good, too. The contact is very personal. I highly recommend the service.
Pros: It is uncluttered and to the point.
Cons: The fact that I cannot easily add pages myself.
Vendor Response
"Hotelminder makes running my hotel Simple,Simple,Simple!"
Overall: Hotelminder makes running my hotel Simple,Simple,Simple! I could not be happier with this service, and the value for money. The website service is superb and saves me a fortune in OTA commissions, while giving me a real professional online appearance.
