--- title: "hotelminder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about hotelminder Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/136988/hotelminder/" page_type: "product" language: "en" --- # hotelminder Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) hotelminder ## What is hotelminder? HotelMinder is a software and services comparison platform, a provider of hotel management services and a 100% free knowledge platform for the hospitality industry. ## What is hotelminder used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hotelminder?[Manage this product listing](https://www.g2.com/products/hotelminder/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hotelminder 5.0 (5) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €1 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.6 (1,623) Value For Money 4.8 (4) Value For Money 4.6 (1,549) Customer Service 4.8 (5) Customer Service 4.7 (1,591) ## hotelminder alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136988/hotelminder/alternatives/) ## FAQs about hotelminder Overview ### What company size and specific industries is hotelminder built for? hotelminder is designed for small to medium-sized independent and boutique hotels, as well as apartment groups with at least 10 units. It fits hospitality businesses that manage multiple rooms or apartments and need software suited to independent properties rather than large hotel chains. Features and Usability ### What are the key features of hotelminder? hotelminder offers project management and revenue management, plus core hotel operations features such as reservations management, front desk management, housekeeping management, and maintenance management. It also includes built-in accounting, CRM, marketing automation, GDS/OTA integration, online booking, point of sale (POS), and multi-property support. Getting Started and Support ### What training and onboarding options does hotelminder offer? hotelminder provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions and webinars offer guided learning remotely, and documentation gives written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does hotelminder offer? hotelminder provides 24/7 Live Rep and Chat support. User experience with support is not described here, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) hotelminder supports **Reservations Management** and **Online Booking**, giving properties the tools to handle guest stays and accept direct reservations online. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These capabilities help hotels keep inventory connected across sales channels, manage day-to-day guest operations, and adjust pricing more effectively, helping businesses improve booking control and daily property oversight. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management Track employee schedules, availability, and performance across projects and tasks For Vacation Rentals Designed for vacation rentals Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests hotelminder 21 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Basic €1.00 Per User,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PH Paul H. Owner/Manager Hospitality ### "Overall a very positive experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 25, 2017 It helped us to streamline our business and saved a lot of work that had to be manually done with the previous system. Pros Ease of use and quality of integration. It is a very user friendly system. It is easy to teach new staff to do basic check in and check outs on this system. Cons Reporting could be better and could give more detail. Some tasks are not easy to do. One that springs to mind is sending confirmation of a multiple room direct booking. At the moment each room has to be confirmed individually. I contacted support about this and am awaiting a reply. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jeanette K. Owner Hospitality ### "The system is very easy to learn." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 This software helps me efficiently manage our bookings for our hotel. Pros Quick and easy to access guest details and the overall view of your calendar. Updates are constantly being added. Cons Sometimes you have to take a few extra steps to add something or change something to the booking. The system has a lot to offer, but sometimes it's challenging to find the right tutorial to assist you in understanding or learning about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB david B. president Hospitality ### "My Goal : One stop shopping for all hotel software and internet automation experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2017 Full automation, personnel and customer satisfaction, good monitoring of activity Pros Full functional Integration and 100% cloud for acces from everywhere with no software installation or upgrades. Great interface , easy to learn and to play with , Plenty of useful features , statistics, reporting . Cons No french version - I would love an automatic scheduler built in for building automatic daily sending by mail of planning / check in - check out .... in order to prevent internet outage ( not so often ) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Robert D. Owner Hospitality ### "A clean and fast website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2016 Hotelminder is quick to respond and they know their business. The pricing is good, too. The contact is very personal. I highly recommend the service. Pros It is uncluttered and to the point. Cons The fact that I cannot easily add pages myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2016 Thank you Robert, it is a pleasure working with you! RC Robin C. Owner ### "Hotelminder makes running my hotel Simple,Simple,Simple!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2016 Hotelminder makes running my hotel Simple,Simple,Simple! I could not be happier with this service, and the value for money. The website service is superb and saves me a fortune in OTA commissions, while giving me a real professional online appearance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.