# hotelminder Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about hotelminder Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/136988/hotelminder

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# 

 hotelminder Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

hotelminder

## What is hotelminder?

HotelMinder is a software and services comparison platform, a provider of hotel management services and a 100% free knowledge platform for the hospitality industry.

## What is hotelminder used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for hotelminder?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hotelminder.com/&name=hotelminder)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### hotelminder

5.0 (5)

VS.

[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

€1

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.6 (1,577)

Value For Money

4.8 (4)

Value For Money

4.6 (1,504)

Customer Service

4.8 (5)

Customer Service

4.7 (1,545)

## hotelminder alternatives

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136988/hotelminder/alternatives/)

## FAQs about hotelminder

Overview

### What company size and specific industries is hotelminder built for?

hotelminder is designed for independent small to medium-sized hotels and boutique properties, as well as apartment groups with at least 10 units. It fits hospitality businesses that need software for lodging operations, especially independent operators rather than large hotel chains or unrelated industries.

Features and Usability

### What are the key features of hotelminder?

hotelminder offers project management and revenue management, along with built-in accounting, CRM, and front desk management. It also includes reservations management, online booking, rate management, housekeeping management, maintenance management, and GDS/OTA integration, plus multi-property support, point of sale (POS), marketing automation, loyalty program, and reviews management.

Getting Started and Support

### What training and onboarding options does hotelminder offer?

hotelminder provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled product guidance, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does hotelminder offer?

hotelminder provides 24/7 Live Rep and Chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to assistance around the clock.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Catering Management

Manage catering operations/processes

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Employee Management

Track employee schedules, availability, and performance across projects and tasks

For Vacation Rentals

Designed for vacation rentals

Front Desk Management

Check guests in and out, issue key cards, schedule wake up calls, or other requests

hotelminder 21 features

Accounting functionality within the system, not requiring integration with third-party tools

Manage catering operations/processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track employee schedules, availability, and performance across projects and tasks

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

One location

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Basic

€1.00

Per User,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PH

Paul H.

Owner/Manager

Hospitality

### "Overall a very positive experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 25, 2017

It helped us to streamline our business and saved a lot of work that had to be manually done with the previous system.

Pros

Ease of use and quality of integration. It is a very user friendly system. It is easy to teach new staff to do basic check in and check outs on this system.

Cons

Reporting could be better and could give more detail. Some tasks are not easy to do. One that springs to mind is sending confirmation of a multiple room direct booking. At the moment each room has to be confirmed individually. I contacted support about this and am awaiting a reply.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jeanette K.

Owner

Hospitality

### "The system is very easy to learn."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2017

This software helps me efficiently manage our bookings for our hotel.

Pros

Quick and easy to access guest details and the overall view of your calendar. Updates are constantly being added.

Cons

Sometimes you have to take a few extra steps to add something or change something to the booking. The system has a lot to offer, but sometimes it's challenging to find the right tutorial to assist you in understanding or learning about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

david B.

president

Hospitality

### "My Goal : One stop shopping for all hotel software and internet automation experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2017

Full automation, personnel and customer satisfaction, good monitoring of activity

Pros

Full functional Integration and 100% cloud for acces from everywhere with no software installation or upgrades. Great interface , easy to learn and to play with , Plenty of useful features , statistics, reporting .

Cons

No french version - I would love an automatic scheduler built in for building automatic daily sending by mail of planning / check in - check out .... in order to prevent internet outage ( not so often )

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Robert D.

Owner

Hospitality

### "A clean and fast website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2016

Hotelminder is quick to respond and they know their business. The pricing is good, too. The contact is very personal. I highly recommend the service.

Pros

It is uncluttered and to the point.

Cons

The fact that I cannot easily add pages myself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 30, 2016

Thank you Robert, it is a pleasure working with you!

RC

Robin C.

Owner

### "Hotelminder makes running my hotel Simple,Simple,Simple!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 23, 2016

Hotelminder makes running my hotel Simple,Simple,Simple! I could not be happier with this service, and the value for money. The website service is superb and saves me a fortune in OTA commissions, while giving me a real professional online appearance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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