# SmartPM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SmartPM the right Construction Scheduling solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137005/SmartPM/reviews

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SmartPM

4.9 (46)

[View alternatives](https://www.capterra.com/p/137005/SmartPM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SmartPM

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

CM

Chris M

Senior Project Controls ManagerConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“SmartPM allows us to visualize the vast amounts of schedule data generated. “

June 5, 2024

JM

Joe M

Director of SchedulingConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months.

“There are a few things that are a bit hard to comprehend due to their complexity.“

July 6, 2022

JC

Jim C

Corporate SchedulerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“My experience with the SmartPM application and the SmartPM support personnel has been outstanding.“

May 30, 2024

TB

Tony B

Project Controls ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The web based, interactive graphics are very powerful and make it easy to identify when and where problems occur and provide the information to drill down in to greater detail.“

August 12, 2022

EF

Erik F

Assistant Vice PresidentReal Estate, 51 - 200 employeesUsed the software for: 6-12 months.

“The easy navigation and function to read P6 files easily.“

March 28, 2024

## Showing most helpful reviews

Showing 1-25 of 46 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tony H.  
Managing Partner  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "Must have software for planning and project control managers"

August 13, 2022

5.0

We are able to provide competitive pricing for our delay analysis contracts due to the fact that we can analyze all project schedules in minutes for quality and also to understand at a high level which activities are driving delay and if the Contractor has been mitigating or accelerating to recover delay

Pros

The dashboards and delay analysis capability is great to be able to see what is driving delays to a project in minutes

Cons

The platform is updated regularly and with the suggestion box on the platform the Smartpm team are always open to ideas to improve the software

Review Source

BR

Ben R.  
Schedule Engineer  
Construction  
Used the software for: Less than 6 months

### "Great Tool"

June 28, 2024

5.0

Pros

This tool runs a number of reports and analysis that can free up the team to use the data rather than dedicating their time to generating the data. These features allow key project reports to be generated quickly after update windows, allowing project teams to quickly review and act on the data.

Cons

The program is still in development, which leaves some important features still 'in the que' for future development. The support team is eager for these suggestions, and happy to try to find ways to overcome any current obstacles.

Review Source

AS

Andreas S.  
Planner  
Construction  
Used the software for: Less than 6 months

### "Great for handling multiple Projects with complete transparency "

December 20, 2023

5.0

\[sensitive content hidden\] is an amazing rep that is capable to answer any questions and comments or knows where to go to find the answers. She is going above and beyond.

Pros

Automatic analysis of so many different KPI's

Cons

It takes a while to get to know how to operate the system

Review Source

RA

Raul A.  
Planner and Scheduling Manager  
Construction  
Used the software for: 2+ years

### "Great support, and consistency."

May 30, 2024

5.0

Overall. it's a great product, clear analysis, fast reporting, easy to customize.

Pros

Fast in responding specific needs. Good leaners of Construction needs

Cons

GRANT Chart. Not very dynamic, need improve on the view.

Review Source

CM

Chris M.  
Senior Project Controls Manager  
Construction  
Used the software for: 1-2 years

### "Performance Management"

June 5, 2024

5.0

Pros

SmartPM allows us to visualize the vast amounts of schedule data generated. We can easily spot schedule issues much earlier that just looking at a Gantt Chart.

Cons

Some of the terminology used is confusing such as "Backdated Activities" "Should Start Should Finish"

Review Source

JZ

Jesús Z.  
Head of Planning and Projects Control  
Construction  
Used the software for: Less than 6 months

### "Planning and Scheduling - Culture change"

May 30, 2024

4.0

As I have been using MS Project for more than 30 years, smartPM opened my eyes for new things and methods to improve my scheduling capabilities, and also showed my better and easier ways to keep them updated. We are in the right direction to have a better control of our Projects that assures the compliance with every Contractual End Date.

Pros

When we started using smartPM, our construction team realized the importance of the scheduling quality to be able to manage and control their projects. They are more interested in maintaining an updated schedule and learn how to control delays.

Cons

Training and follow up meetings are carried out in English, I feel that this has been the major issue for the implementation of smartPM in our company. The process has been slower than what it should.

Review Source

ZS

Zach S.  
Project Controls Manager  
Construction  
Used the software for: 1-2 years

### "So Smart..."

August 8, 2022

5.0

I believes the use of SmartPM has enabled us to better serve our client’s needs and remain economically competitive by allowing Project Controls & Scheduling Projects to dynamically support multiple Projects remotely (thus reducing the need for full-time on-site support). In my mind, this will only become more and more valuable over-time, as the work-from-home and hybrid work models appear to be here to stay.

Pros

SmartPM has allowed me to streamline many scheduling analyses, including quality review, critical path analysis, and feasibility assessments. The number of hours that SmartPM has saved me has allowed me to dig into more robust analyses on the schedule.

Cons

I've absolutely loved the software so far - I've been very impressed by the number of additional functions that have been added in the last two years, including the Should-Start, Should-Finish report. Going forward, I would be interested in having more customizability into the generation of graphics and reports.

Reason for choosing SmartPM

We've added SmartPM to compliment other software applications, including Primavera P6 and Acumen Fuse. W

Review Source

RG

Richard G.  
Regional Scheduler  
Construction  
Used the software for: 1-2 years

### "Great Product for Complex Construction Projects"

July 26, 2022

5.0

This product helps our organization to see how complex projects are really tracking other than if the schedule is hitting its contractual completion dates. This product identifies compression that often results from tweaking logic during the updates to achieve the completion dates. It also identifies past delays whether they are caused by the owner or third party or self-inflicted.

Pros

This product complements P6 where it gives the user the ability to see how the project updates compare to each other on one screen. The graphics are very good with planned vs. actual percent complete graphs. For projects with multiple interim milestones, it is particularly helpful in tracking to each milestone throughout the course of the project.

Cons

Smart PM has so many features, that it can be overwhelming in navigating through all of its features. In Smart PM's defense, they offer great online training sessions to help new and experienced users with the navigation. However, it does require some amount of effort by the users to learn from the online training and to practice what they learn.

Review Source

DP

Denton P.  
Director of Technology & Innovation  
Construction  
Used the software for: 6-12 months

### "SmartPM Review"

August 2, 2022

5.0

Our experience has been phenomenal. The onboarding was great, and the scheduling bootcamp training with \[SENSITIVE CONTENT\] was second to none. The ongoing office hours for our superintendents and continued improvement of the program are fantastic.

Pros

Initially the quality checker was the most appealing aspect; ability for all our superintendents to run their schedule through the quality checker and see instantly where the problem areas are. This process used to take hours clicking through each activity trying to find the problems; now they get a report with one click.

Cons

Our superintendent peer group is having more trouble grasping the finer points of the project analytics and trends; we are working on training them to understand how compression and other factors equate to the reality they are experiencing on the project.

Reason for choosing SmartPM

We determined the scheduling software wasn't our problem, it was the quality of data being put into the schedule and a lack of visibility from other project stake-holders into the truth behind the schedule. SmartPM has solved all those issues for us.

Review Source

BH

Brandon H.  
Vice President - Scheduling  
Construction  
Used the software for: 6-12 months

### "Incredible Schedule Analytics Tool"

March 3, 2023

5.0

Working with the staff at Smart PM has been incredible. They have provided an amazing customer experience. They give us regular attention, are very responsive and seem genuinely interested in our questions and suggestions for improvement. Most notably Tenesha Kittrell-McGhee, \[sensitive content hidden and \[sensitive content hidden\] have been fantastic to work with.

Pros

Smart PM is super easy to learn and very effective when trying to communicate what is going on in the schedule. It is so quick and easy to upload your schedules into the software and within minutes have all of the metrics at your fingertips. The Windows Analysis is a game changer. What used to take me weeks or months on some projects, now takes minutes or hours. I don't want to analyze any project without Smart PM anymore.

Cons

There are a few areas where Smart PM makes assumptions and changes dates in the schedule. I would say this is what I like the least about the program. I would rather the software tell me the assumptions it would like to make, but give me the option if I want it to make the changes so I can keep the data that I import pure. I do understand that Smart PM is working on a solution to this however, so this doesn't discourage me from using the program.

Reason for choosing SmartPM

Smart PM has the best user interface, customization and pre-built metrics that we want.

Review Source

SB

Sean B.  
Managing Director  
Construction  
Used the software for: 2+ years

### "SmartPM is a vital part of our businesss. "

July 11, 2022

5.0

Pros

The ability to complete a day-by-day delay analysis on multiple milestones in a single day is the most useful feature of the product for our company. We also use the schedule quality metrics very often to help our clients improve their schedules.

Cons

I have shared my opinions with SmartPM on areas the product can be improved, and SmartPM has been really receptive and reactivated to my input.

Review Source

TB

Tony B.  
Project Controls Manager  
Construction  
Used the software for: Less than 6 months

### "SmartPM provides additional insight in to what is causing delays on a project"

August 12, 2022

5.0

We are using SmartPM in multiple roles such as analyzing schedule and delays for the Owner and for presenting delays for general contractors. Also using the product to track progress on a program/portfolio set of projects. The dashboard is very useful for this.

Pros

The web based, interactive graphics are very powerful and make it easy to identify when and where problems occur and provide the information to drill down in to greater detail. The company dashboards and project workspace summary pages are very well done. Very impressed with how easy it is to run a schedule quality check and to upload project updates in to the system. The implementation and training support has been excellent and has really speed up our adoption and use of the product.

Cons

The Gannt chart customization features are a bit limited so we are looking forward to upcoming improvements in that area.

Review Source

EA

Emily A.  
Project Engineer  
Construction  
Used the software for: I used a free trial

### "Helpful and Powerful Analysis"

August 8, 2022

4.0

Smart PM is a powerful tool and it is backed by a personable, knowledgeable, and friendly customer support team to help us implement it and learn to use it to its fullest extent.

Pros

My favorite tool from Smart PM is the schedule quality checker. It's very helpful to be able to identify specific activities that are currently associated with a bad scheduling practice. I'm new to using Smart PM but the analytical tools such as schedule compression and half-step delay analysis are very useful when analyzing the schedule update on a weekly basis. I can see Smart PM seamlessly folding in to our weekly schedule update routine to create more accurate and more useful schedules.

Cons

My only general complaint with Smart PM is that there still seem to be some quirks as far as user-friendliness goes. However, I think all of these issues will be fixed in the short term and since we have started to use Smart PM all of our questions/concerns have been addressed quickly by customer support.

Review Source

MV

Matthew V.  
Vice President  
Construction  
Used the software for: 2+ years

### "SmartPM Review"

August 1, 2022

5.0

Pros

I like how easy it is to use and the reports that SmartPM creates. With the reports and feedback from SmartPM, I can go back to our Project teams and work with them to improve the schedule, if needed.

Cons

I don't have any really big cons. The few items that I did have a problem with early on were fixed by the SmartPM team.

Review Source

SM

Sara M.  
Scheduler  
Construction  
Used the software for: 6-12 months

### "SmartPM for the WIN!"

August 8, 2022

5.0

Pros

The ease of the program and the astounding comparisons/forensics it can do is truly amazing. \[SENSITIVE CONTENT\] and is team have worked tirelessly to accommodate the program in the way we need it to work. \[SENSITIVE CONTENT\] has been a true asset in getting our team ready for the use of the program.

Cons

The fact that I cant compare two schedules with the same data date. I understand why, but it unfortunately limits the capacity I can use the program for one particular project.

Review Source

LM

Larry M.  
Pres  
Construction  
Used the software for: 2+ years

### "SmartPM, an amazing tool for schedule analysis"

February 7, 2025

5.0

I used SmartPM to communicate in an easy-to-understand method my client's schedules progress, concerns, and observations. 0

Pros

I had a 2 year experience using SmartPM. I not only got a great tool to work with, but I got a great education on how a P6 schedule can really be used as a tool to manage a project. If I get another similar assignment, I be right back using SmartPM again.

Review Source

KK

Kaitlynn K.  
Scheduling Project Manager  
Construction  
Used the software for: Less than 6 months

### "Highly Recommend"

July 25, 2024

5.0

The SmartPM team made setting up and implementing this platform so easy. \[sensitive content hidden\] are the all-star team. They are very responsive and helpful. If you get them during your trial period, you are in great hands.

Pros

\- SmartPM can take data from the schedule and makes it easier to digest - The graphs and tables allow us to get a better understanding of what is happening and is a great way to start conversations on near critical and critical tasks. - The modeling feature is a game changer. You can create scenarios that you want to look at, and it will show the outcome without changing the actual schedule document.

Cons

\- Would love to see the suggestions get implemented, or a message saying that it was received, and they are working on it or have decided not to move forward with it.

Review Source

Andy M.  
Director of Project Management  
Construction  
Used the software for: Less than 6 months

### "Improving our Scheduling Practices"

June 11, 2024

5.0

Pros

SmartPM isn't just another scheduling software; it's a game-changer. Its intuitive interface makes creating and managing schedules a breeze. Whether you're a novice or a seasoned pro, SmartPM adapts to your expertise level, ensuring a seamless experience from start to finish. One of the standout features of SmartPM is its robust scheduling engine. With advanced algorithms at its core, SmartPM optimizes schedules for maximum efficiency, taking into account various constraints and dependencies. This means fewer delays, better resource utilization, and ultimately, happier stakeholders. But SmartPM doesn't stop there. Its collaborative capabilities are second to none. Team members can easily collaborate in real-time, share updates, and communicate. SmartPM keeps everyone on the same page, every step of the way. As someone who values data-driven decision-making, I appreciate SmartPM's analytics and reporting tools. With customizable dashboards and insightful reports, I can easily track progress, identify bottlenecks, and make informed decisions to keep projects on track. This has improved our overall health of the schedules on every project we currently have.

Cons

We use columns within Microsoft Projects to identify levels, towers, and buildings. Being able to see those within the software would be really helpful.

Review Source

SJ

Seth J.  
Director of Scheduling  
Construction  
Used the software for: 6-12 months

### "Streamlined Project Analytics"

June 7, 2024

5.0

My colleagues at Satterfield & Pontikes and I find SmartPM to be an invaluable tool, enabling us to proactively identify key drivers at earlier stages than previously achievable. Its efficacy as a risk mitigation tool has been substantiated through practical application.

Pros

What I liked most about SmartPM was its ability to streamline project management processes with intuitive features which has empowered efficient decision-making and facilitated successful project outcomes.

Cons

One drawback I encountered with SmartPM pertains to the accuracy of its SPI calculation, particularly when the planned percentage completion reaches 100%. Additionally, the frequent appearance of pop-up notifications, disrupting discussions, detracts from the platform's usability. Lastly, the Gantt chart interface could benefit from refinement to match the user-friendly experience offered by Primavera's Gantt display.

Alternatives considered

[Schedule Validator](https://www.capterra.com/p/10012584/Schedule-Validator/)

Reason for choosing SmartPM

We chose SmartPM over alternative products because of its user-friendly interface, comprehensive features, and cost-effectiveness, providing a practical solution for our needs.

Switched from

[Deltek Acumen](https://www.capterra.com/p/10001903/Deltek-Acumen/)

Acumen Fuse presents significant challenges in its usability, particularly in its initial setup phase, boasting an overwhelming array of buttons, switches, tabs, and menus, averaging around 70 per screen, which complicates navigation and increases the learning curve. Additionally, its installation process imposes a notable burden and expense on users, requiring significant investment of both time and resources. Moreover, its high cost further diminishes its accessibility and value proposition for potential users.

Review Source

JC

Jim C.  
Corporate Scheduler  
Construction  
Used the software for: 6-12 months

### "A Corporate Scheduler's Review"

May 30, 2024

5.0

My experience with the SmartPM application and the SmartPM support personnel has been outstanding.

Pros

The quantity and quality of the analytical data provides a deep insight into the schedule status. It is very useful to be able to export schedule quality and change data to an Excel format. The reporting functions are great and continue to be improved.

Cons

There are times when the analysis of the uploaded schedules takes longer than expected. The application runs through a web browser. Clicking the various links opens additional windows in the browser. After several minutes a user can have a dozen or so windows open. This can become confusing. Perhaps the UI could run in one window with functional back buttons.

Review Source

BJ

Brendan J.  
Project Controls - Scheduling Manager  
Construction  
Used the software for: 1-2 years

### "Great Software for Project Controls and Schedule Analytics Tool"

May 30, 2024

5.0

Great company to work with, wish we had starting using them a long time ago.

Pros

Great people/company to work with, contently reaching out to ensure our success, gather feedback to improve their product and their customer support is very responsive. This tool has greatly improved our schedule quality and help identify potential delays early on so they can be mitigated.

Cons

The project setup process requires the XER file, and you cannot upload two schedules with the same data date, however I believe they are working to resolve both issues.

Review Source

JM

John M.  
Scheduler  
Construction  
Used the software for: 1-2 years

### "SmartPM Elevates Company Schedule Performance & Health"

May 31, 2024

5.0

Our SmartPM experience has been fantastic - integration, support, implementation - everything!

Pros

SmartPM has already provided us with actionable reporting on data we currently had but not effectively digesting. The benefits were almost immediate! With SmartPM our project teams are producing hire quality schedules and the reporting is meaningful in a way that we have never seen.

Cons

The amount of data being reported can be overwhelming. The real effort in a successful rollout may be in deciding what NOT to report.

Review Source

PJ

Paul J.  
Director of Planning and Scheduling  
Construction  
Used the software for: 1-2 years

### "Director of Planning and Scheduling"

June 12, 2024

3.0

Pros

Visibility of actual progress and trending is a great benefit.

Cons

the chart view in the delay analysis is difficult to navigate

Review Source

PS

Paul S.  
Scheduler  
Construction  
Used the software for: Less than 6 months

### "Smart PM Gives Schedulers a Roadmap to Improvement"

March 31, 2024

3.0

Positive. Great people to work with who are striving to improve construction scheduling.

Pros

Identifies key areas to ensure schedules are calculating dates correctly, allows drill down to identify root causes and highlights areas of improvement.

Cons

Some features are in concept for the enterprise client: 1. Allowing for \*.xml format 2. Executive Dashboard On time % using inactive slots. 3. Connections to "Real Time" Database's. vs Imports. 3. Enterprise Pricing.

Alternatives considered

[Oracle Primavera Cloud](https://www.capterra.com/p/145503/Oracle-Primavera/)[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing SmartPM

Felt like the development was further along.

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Lacked the time, expertise and programming ability.

Review Source

FM

Frank M.  
Sr. VP Operations  
Construction  
Used the software for: 1-2 years

### "Super Helpful Schedule Analysis"

August 8, 2022

5.0

Our overall experience has been very satisfactory. SmartPM has transformed the way we manage schedules and schedule updating.

Pros

The best aspect of SmartPM is its ability to report on actual progress and future schedule compression by analyzing data and presenting unbiased results.

Cons

There really isn't a downside to this software. HPM started with the least amount of slots package, but we have doubled our usage since we started.

Review Source

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