--- title: "MatterLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MatterLink Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more." source_url: "https://www.capterra.com/p/137014/MatterLink/" page_type: "product" language: "en" --- # MatterLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MatterLink ## What is MatterLink? BEC MatterLink is a central hub for matter information including related contacts, matter notes and attachments, document management integration, court information, customized data fields, and schedule. MatterLink also includes contact management features. MatterLink is part of the BEC CoreRelate Framework and is the central store of matter information for BEC Assemble-It (for document assembly from MS Word's task pane) and BEC Docket Enterprise (for legal calendar management in MS Outlook.) ## What is MatterLink used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $95 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MatterLink?[Manage this product listing](https://www.g2.com/products/matterlink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MatterLink 3.8 (5) VS. [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price $95 Flat Rate, One Time Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.6 (546) Value For Money 3.3 (3) Value For Money 4.5 (485) Customer Service 3.8 (5) Customer Service 4.7 (530) ## MatterLink alternatives [LEAP](https://www.capterra.com/p/147413/LEAP/) [4.3 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147413/LEAP/) [Neos](https://www.capterra.com/p/58931/neos/) [4.3 (204)](https://www.capterra.com/p/58931/neos/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/58931/neos/) Highest Rated [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/) [4.8 (217)](https://www.capterra.com/p/156217/CASEpeer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156217/CASEpeer/) [8am MyCase](https://www.capterra.com/p/115613/MyCase/) [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/115613/MyCase/) [View all alternatives](https://www.capterra.com/p/137014/MatterLink/alternatives/) ## FAQs about MatterLink Overview ### What company size and specific industries is MatterLink built for? MatterLink is designed for law firms and corporate legal departments that use Microsoft Office. It fits legal teams of varying sizes, from smaller practices to larger enterprise departments, as long as they work in legal services and rely on Microsoft Office for daily document tasks. Features and Usability ### What are the key features of MatterLink? MatterLink offers case management, client management, and docket management for tracking matters and deadlines. Core workflow features include task management, reminders, calendar management, and email management. It also includes case notes, document management, and document automation for organizing matter-related records and generating documents. Getting Started and Support ### What training and onboarding options does MatterLink offer? MatterLink provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover structured presentations, and documentation offers written reference material for self-paced review. ## Features AI summary Based on 1,973 Legal Case Management reviews Capterra data shows that buyers of legal case management software rank the following features as their top priorities: - **Case Management** (**67%** of reviewers rated this feature as critical) - **Document Management** (**55%**) - **Client Management** (**55%**) MatterLink supports all three of the features reviewers value most: **Case Management**, **Document Management**, and **Client Management**. Together, these capabilities help legal teams keep matters organized, maintain control over case documents, and manage client relationships more effectively, allowing teams to improve visibility, reduce manual work, and provide more consistent service. Calendar Management Track and manage schedules and meetings via an integrated calendar Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Case Notes Access and track notes regarding case activities and updates within case files Client Management Manage contact details and communication with clients Docket Management Manage and maintain a detailed record of information and updates associated with each court case Document Automation Automated or logic-based workflows that assist in the creation of electronic documents MatterLink 10 features ### All Features - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Management: Manage contact details and communication with clients - Docket Management: Manage and maintain a detailed record of information and updates associated with each court case - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 3.3 (3) Basic $95.00 Flat Rate,One Time Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent OG Owen G. Member Law Practice ### "High-end and fabulous" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2018 We wanted a powerful ProLaw-like solution that syncs contacts and calendars with Outlook. It does that well. Pros It links EVERYTHING. Clients to people to matters to deadlines to documents, in that order or any other order. Cons It's a commitment, and takes time and planning to implement well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tammy A. Office Manager Law Practice ### "Lots of fantastic, useful features" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 20, 2018 Pros This software is great because it integrates document management as well as everything else needed including clients, contacts, matters and more! Cons It is a little confusing to learn at first but once you have it down you are good to go! Making sure you do all of the training that you have available to you makes a huge difference! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OG Owen G. Member Law Practice ### "Support is impeccable." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2018 We wanted to integrate document management, docketing, billing and document assembly. BEC does it. And it plays nice w/ FormTool, another rad product. Pros BEC is ProLaw but better. It allows us to link matters, clients, contacts, and documents. I've used imanage, and ProLaw, and BEC is the best solution I've seen so far. I love how we enter a new matter in our billing system and BEC automatically grabs the info, links it. Cons Some of the non-techies can have a difficult time at first w/ the SQL-text list views of matters and contacts. It's non-iphone-ish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mary D. President Legal Services ### "BUYER BEWARE--YOUR TIME AND MONEY IS ABOUT TO BE WASTED WITH NO RECOURSE OR SOLUTION OFFERED BY BEC." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 26, 2017 BEC legal toolbar does not work as promised; they promised that it would integrate with our existing Windows 10 pro 64 and office 2016. It does not work without excessive time clicking (6 times) to open each and every document. Cons We were promised it would simplify word styles; after thousands of dollars in time and money spent, there is now an error that requires 6+ clicks to open any documents--imagine the thousands in billable dollars lost daily (all users in firm installed this) by buying their software. BUYER BEWARE--STAY AWAY! THEY WON'T EVEN REFUND THE AMOUNT THEY CHARGED LET ALONE ALL OF THE SALARIES AND BILLABLE TIME SPENT BY STAFF AND ATTORNEYS TO TRY TO USE THEIR SOFTWARE THAT DOES NOT WORK WITH OFFICE 2016. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Amanda L. Director, Projects & Program Development ### "Great product and customizable to your needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 20, 2014 MatterLink allows you to create the environment you need to manage cases according to the type of law you and your group manage. You can create and organize fields to capture information about your matters and your contacts separately allowing for efficient collaboration and fantastic document production. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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