---
title: "MembershipWorks Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MembershipWorks Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/137032/MembershipWorks/"
page_type: "product"
language: "en"
publication_date: "2026-10-15"
---

# 

 MembershipWorks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MembershipWorks

## What is MembershipWorks?

Easily manage your membership group with our web based software which provides solutions for membership management, directory, online payments, donations and events. MembershipWorks is fully responsive and integrates with WordPress, SquareSpace, Weebly, Wix and HTML5 websites. We can work directly with your organization or developer. Our service is backed by free customer service by phone, email and individual screen shares that come with all of our plans.

## What is MembershipWorks used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Club Management](https://www.capterra.com/club-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$39

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MembershipWorks?[Manage this product listing](https://www.g2.com/products/membershipworks/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MembershipWorks

4.8 (38)

VS.

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (38)

Ease Of Use

3.7 (182)

Value For Money

4.8 (35)

Value For Money

4.0 (144)

Customer Service

4.9 (38)

Customer Service

4.3 (168)

## MembershipWorks alternatives

[4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Starting price

$829.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/137032/MembershipWorks/alternatives/)

## FAQs about MembershipWorks

Overview

### Which roles and teams benefit most from MembershipWorks?

MembershipWorks is most used by association leaders, founders, and directors who manage memberships, dues, and organizational oversight. Website managers, web developers, and webmasters maintain member-facing sites and registration flows. Administrative, training, and member engagement teams handle renewals, member records, event sign-ups, and communications.

Answer based on 36 reviews

Overview

### What company size and industries is MembershipWorks built for?

MembershipWorks serves small membership organizations, with 90% of reviewers from small businesses and Non-Profit Organization Management leading at 19%. It is built for chambers of commerce, trade associations, professional and networking groups, societies, non-profits, and website developers, with additional use in online media and recreational services. Its primary use case is membership management.

Answer based on 38 reviews

Features and Usability

### What are the key features of MembershipWorks?

MembershipWorks offers membership management tools like member accounts, member types, renewals, and dues management, plus payment processing and recurring billing. It also includes CRM and contact databases, event management and ticketing, application and registration management, reporting and statistics, and website integration with member and self-service portals.

Pricing

### How much does it cost and what fees or limitations are included?

MembershipWorks offers a free Plug-In plan for up to 50 members/accounts, then starts at $29 per month for 300 people and $49 per month for 600 people. The Fully Hosted Website plan starts at $39 per month for 300 members/accounts and includes WordPress hosting.

Answer based on 6 reviews

Integrations

### Which third-party tools and platforms does MembershipWorks integrate with?

MembershipWorks integrates with Mailchimp, PayPal, Stripe, Xero, and authorize.net. These integrations cover email marketing, payments, and accounting, giving membership organizations a focused set of third-party connections for billing, communications, and financial tracking.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does MembershipWorks offer?

MembershipWorks provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of key features and setup steps.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does MembershipWorks offer, and how do users rate the experience?

MembershipWorks offers email/help desk, a knowledge base, and phone support. Users consistently describe the support team as fast, knowledgeable, friendly, and effective, with timely answers and step-by-step guidance during setup, customization, and technical questions. Some note that the platform’s breadth can take time to learn, but support helps reduce that challenge.

Answer based on 18 reviews

Features and Usability

### Is MembershipWorks easy to use?

MembershipWorks provides an approachable membership management experience, but its broad feature set creates a learning curve. Associations and nonprofits find the member portal intuitive and website integration straightforward, while administrators may need help locating advanced settings, working with HTML, or following video tutorials. Responsive support helps teams resolve setup questions.

Answer based on 12 reviews

Features and Usability

### How user-friendly is the MembershipWorks interface?

MembershipWorks offers a generally clear member-facing interface and flexible setup options, although administrator navigation can take time to learn. Associations value the portal and available customization, while organizations with specialized reporting, forms, multilingual public text, or code-free design needs may find limits. Support can help adapt settings for unique workflows.

Answer based on 10 reviews

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of Membership Management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

MembershipWorks supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups more efficiently, keep member records organized and current, and process dues or fees accurately, allowing teams to manage membership operations with less manual work and better day-to-day consistency.

Registration Management

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Member Database

4.7 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Membership Renewals

4.6 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Electronic Payments

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Dues Management

4.7 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Track and collect membership dues

MembershipWorks 45 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Tracking: Track the attendance of specific individuals or groups
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Fundraising Management: Activities related to raising money for a specific cause
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Member Accounts: Accounts held by members of an organization
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.8 (35)

Free Version

[View pricing plan details](https://www.capterra.com/p/137032/MembershipWorks/pricing/)

Plug-In

$0.00

It includes:

-   Event
-   Forms
-   Member Directory
-   Membership Management
-   One-on-One Support and Training Included

Fully Hosted Website

$39.00

Flat Rate,Per Month

It includes:

-   Carts & Donations
-   Event Calendar
-   Forms
-   Job & Other Boards
-   Member Directory
-   Membership Management
-   Multiple Administrators
-   One-on-One Support and Training Included
-   Wordpress Website Hosting

Value for money

4.8 (35)

4.8

Based on 35 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (38)

4.9

Based on 38 reviews

## User reviews

Overall rating

4.8

Based on 38 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(32)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

DI

Director

Director

Used the software for: Less than 1 year

### "Superb service and great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2026

Good value, a good product, easy to integrate into our website, presents well and the team behind it are top quality - Thank you!

Pros

A very flexible system which has served us well. The customer service support has also been absolutely superb!

Cons

It can be a little complicated to set up, but that's where that amazing customer service is vital. Nothing they can't fix or help with

Carol T.

Owner

Used the software for: 1-3 years

### "Great product, great support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2022

Excellent.

Pros

This software checked all of the boxes that the association had on their wishlist. It works flawlessly with their existing website and the member interface (portal) seemed to be intuitive enough that there wasn't a lot of errors or pushback. The association's goal was to automate as many processes as possible, since there was no regular office staff to answer questions. Product support was among the best I've experienced.

Cons

Nothing that stands out. The association has been using it for over a year.

Lisa D.

President

Used the software for: Less than 1 year

### ""Chick-Fil-A" style support team! These guys are incredible :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

I continue to be impressed with the incredible support team, the features of the program and the ease of use.

Pros

The customer service, hands down. They are incredible! I used to work in tech support for a software company. I've never seen such a responsive team with great personalities and a genuine eagerness to solve an issue. So rare these days. And, not just once. I have probably asked for help a dozen times. Same experience every time! They are worth far more than they are charging for this product.

Cons

Would love to have a spreadsheet view of members to do manual entry :) but honestly, importing and regular data entry in the form was not that bad.

PR

President

President

Used the software for: 3-5 years

### "Overall good platform"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 29, 2022

Overall It is pretty well rounded as a membership platform and the cost is on point with their competitors.

Pros

The incorporation of events and membership for ease of registration and ease of determining rates for members and non members.

Cons

Not a huge fan of wordpress which is used for site management. We have multiple chapters that use it for their chapter information and it's difficult for them to navigate.

CE

CEO

CEO

Used the software for: 3-5 years

### "Long Time User Satisfaction"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2024

Excellent... really really helpful technical team

Pros

As a long time user of MembershipWorks, we regularly look to see if it still fits our needs... The answer is always yes. Renewals etc. need so little admit time, that we can focus on adding value for members and not have to worry about the system. We did have a complicated move of some members from a different instance of the system, but the team in Membershipworks were there for us.

Cons

I thought that this is a negative, but will explain why it ended up a Plus We often think that we want to integrate MW into some of our other systems. We go through conversations about asking for APIs, hooks etc. These are not readily available... and we find another way to do what we want... or reassess the importance that the functionality would add... But, the plus side... by not having people like us dipping in and out of the database, MW can maintain a secure and reliable system... which should be the primary need of all orgs. It is also fun for us to look for workarounds, and finding ways to improve our work, which are almost always simpler than developing a bespoke app or integration.

ED

Executive Director

Executive Director

Used the software for: Less than 1 year

### "Just so easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2020

Moving from our “over complicated” membership software to your streamlined, easy to understand and logical programming has made my job so much easier. It is so easy to find what I am looking for. When I can’t find it, your customer service is unreal and I just wanted to say Thanks.

Pros

it is logical. I can get segments that I want with no complicated entry terms. It is easy to figure out how to get to where I want to go in order to see what I need to see.

Cons

It would be nice if we could integrate a bit of HTML into the profiles. I would also love the option to embed videos.

F&

Founder & CEO

Founder & CEO

Used the software for: 3-5 years

### "Best membership software I've used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2023

AMAZING! I came from Memberpress which was a nightmare. SO glad I switched over!

Pros

This software has literally EVERYTHING I would ever need to run my membership organization. My favorite feature would have to be just how much data it collects for each member. From their event attendance history, to billing, to their directory listing....it's just amazing!

Cons

Sometimes things are hard to find and I've had to reach out to support to figure it out. But they have always been extremely helpful and super quick to respond!

FO

Founder

Founder

Used the software for: 1-3 years

### "Highly recommended - the support is the best ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

I couldn’t recommend MembershipWorks more highly — the service alone makes it worth it! Truly the best support experience I've ever had.

Pros

The customer support at MembershipWorks is THE best I've ever experienced from any company, ever! Every team member — \[sensitive content hidden\] — knows the product inside and out. (That I know all of their names tells you how often I've called :). On the rare occasions I stump them with my questions, they find out and get back to me immediately. \[sensitive content hidden\] was my first contact with the company and also ran my onboarding session. He's super sharp and offers great out-of-the-box thinking and clever solutions, along with a dose of fun. We're usually laughing by the end of our calls. In addition to the support, the program itself is pretty easy to use, very powerful, and offers a lot of customization options which I take full advantage of.

Cons

My company's needs are a bit unique so some of the features don't work how I need them to, particularly when it comes to analysis, reporting and form customization. But between the customization options and the team’s expertise, I’ve been able to make the software work really well for my organization’s unique needs.

NI

Nanny Industry, Consultant, Social Media Manager, Blogger, Writer, Mentor

Nanny Industry, Consultant, Social Media Manager, Blogger, Writer, Mentor

Used the software for: 3-5 years

### "Great CRM for organizations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2018

Pros

An organization I work with needed a CRM for a small membership base - less than 100, but it also needed to do events. MW does that and more! It's been a great addition to the organization. The customer service is top notch! they are quick to respond to emails and will offer to do screen share trainings with you if needed. It has streamlined our membership process significantly and helped streamline our event planning and registration process all-in-one place.

Cons

Would like a few features, and have requested them ... like being able to have outstanding invoices on a board on dashboard vs having to look at each member record to see if paid or running a financial report.

CS

Cyber Security Specialist

Cyber Security Specialist

Used the software for: Less than 1 year

### "Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2023

Very satisfied and have deployed multiple sites since then, with the incredible help of the support staff.

Pros

The customer support, even during the trial period is incredible, the support staff is the reason for my review, excellent.

Cons

The trial license can make it hard to get a client to actually fund a proper license, it is a great trial/proof-of-concept process.

[View all Reviews](https://www.capterra.com/p/137032/MembershipWorks/reviews/)

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