Who Uses This Software?

We serve chambers of commerce, trade associations, professional & networking groups, societies, non-profits and other membership groups. We work directly with groups or with their website developers.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Pricing is monthly the number of members/accounts, from free to $239.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • SourceFound
  • membershipworks.com/
  • Founded 2011
  • United States

About MembershipWorks

Easily manage your membership group with our web based software which provides solutions for membership management, directory, online payments, donations and events. MembershipWorks is fully responsive and integrates with WordPress, SquareSpace, Weebly and HTML5 websites. We can work directly with your organization or developer. Our service is backed by free customer service by phone, email and individual screen shares that come with all of our plans.


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MembershipWorks Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

MembershipWorks Reviews Recently Reviewed!

I love MembershipWorks. I don't know what we would have done without it.

Aug 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has allowed us to do everything we need, and more, for our new organization that had to start operating on a shoestring. It allowed us to easily create a professional website with great functionality. The customer support is quick, responsive, friendly and effective.

Cons: The fact that I have to ask my teenaged kids to help with the html :) There are aspects to the more advanced functionality that would be difficult to impossible for an average computer user.

Overall: Great-looking website, ability to track membership, ability to start a blog, sign-ups for events, addition of donations, ability to link to payment gateway and mailing platform.

Vendor Response

by SourceFound on August 25, 2017

Hi Linda! Thank you for the wonderful review. It has been a pleasure speaking with you and helping you get the donation feature on your website launched. It's great that you were able to work with your kids on this project. It's amazing how much teenagers know about computers now! I look forward to seeing how your organization grows in the future. Please keep me updated on how the new donation feature works for you. Sincerely, Charisse

Charisse was wondeful! Very helpful and kind.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use and the support staff has been wonderful. We are able to use this for our website at a cost that fits our budget.

Cons: I wish there was a way to have an individual payment per member associated with only one account on the Membership Works plug in.

Vendor Response

by SourceFound on August 23, 2017

Hi Tiffany! Thank you for taking the time to write a review! It was a pleasure speaking with you during our training today. I hope that the changes we discussed today will help your organization be more efficient in finding members associated with an organization. We also appreciate the feedback about being able to associate pricing with our contact feature. We will definitely take this suggestion into consideration for future development. Thank you again for your review! I look forward to speaking with you again next week. Sincerely, Charisse

MembershipWorks is perfect for managing our small Chapter's business from year to year.

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: MembershipWorks is packed with features to manage our small not-for-profit professional organization. The biggest advantage comes with the ability to maintain all membership records, sponsor commitments, and organizational materials in one place since Leadership (Board) changes every year. All Chapter business can be handled through the website using MembershipWorks. It is incredibly easy to set-up, manage, and use. What I like most about MembershipWorks is that its features and functionality are geared to associations and professional organizations, particularly 501 C(3) and 501 C(6) corporations. Most of the other membership management software and plugins I first looked into did not even come close to providing the features that MembershipWorks offers. Technical support from MembershipWorks is outstanding! I've called for support a couple of times and always gotten a prompt connection by phone and the issue resolved in minutes. For the money, there is no better membership management software service out there!

Overall: The ability to maintain all Chapter business items in one place so that it can easily be managed when leadership changes, year to year. No more spreadsheets to manage members, no more emails going back and forth with class registrant info - everything is on MemberShipWorks.

Vendor Response

by SourceFound on August 16, 2017

Hi Sue! Thank you for taking the time to share your experience! Your review really touched us, it's wonderful to hear that we were able to address all these pain points for you and your group. We appreciate you choosing MembershipWorks and contacting us whenever you have a question. It has been a pleasure to speak/email with you. Please keep us posted on how the Florida REBI Chapter is doing and anything we can do to help support you. Sincerely, Karen

AMAZING!!! great customer service very hands on

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is user friendly and intuitive. I was not familiar with it, but just by looking around I was able to figure things out. Then when I got stuck I used the live chat. I got a FABulous rep that not only answered my quick questions but then we set up a go to meeting and walked me through the things I needed. I could tell she was engaged, she was pleasant and helpful. I am not much to brag, but not only is the software superb but the customer experience took it to a whole new level!!!. I am incredibly thankful that they are offering the support they do.

Cons: I wish there was a PayPal option at check out-and that there were options on different colors to pick from

Overall: it manages my membership, all my financials and can target prospects that come to an event

Vendor Response

by SourceFound on June 28, 2017

Hi Shanna! Thank you for such a fabulous review! Its been especially fun speaking with you and helping you through the process of getting to know the MembershipWorks software better. It is always inspiring to to have the opportunity to work with women entrepreneurs. I look forward to seeing your organization continue to grow. If you need any assistance please do not hesitate to contact us! Sincerely, Charisse

Responsive support team focuses on ensuring clients have the tools they need for over 3 years!

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The responsive support team has consistently provided a great platform for our organization for over three years. Our members and staff have spoken very highly of the ease of online sign ups and event management. MembershipWorks frequently releases new features that have helped our organization better serve our own members.

Cons: Our 40 year old organization only recently made the transition to electronic payments as well as online member and event management. Consequently, we needed to update several of our work flows in order to coordinate with the MembershipWorks platform. In many cases, however, we saw updates that included features that met our needs after reaching out to the support team.

Vendor Response

by SourceFound on May 10, 2017

Thank you for taking the time to write a review! It has been a pleasure serving and getting to know your organization the past few years. We especially appreciate you taking the time to share your feedback with us and provide feature requests. It has helped us to continually improve MembershipWorks. Sincerely, Kuah

Membership works has been nothing but stellar! We have tried many other options and this is the best

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: MembershipWorks is extremely easy to use. Their customer service department is fabulous and responds very quickly. Their price is very competitive.

Cons: I'm just upset I didn't find them sooner! This product has a lot to offer various types of customer bases.

Overall: It is really easy to use, our members love it and it is very cost effective.

Vendor Response

by SourceFound on May 04, 2017

Hi Jordyn! Its been a pleasure assisting you and your developer. Its was fun playing detective yesterday and helping you with your directory. If you have any questions or need more assistance you are always welcome to contact us! Sincerely, Charisse

Great Solution to our membership & event needs

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: extremely user friendly and amazing customer service and support.

Cons: None that I have found at this point. Wish I had found it sooner!

Overall: Our non-profit is growing and our needs are changing. We were looking for something to take care of all our needs - membership database, renewals and event management/registrations in one place. MembershipWorks has been a great solution. Their customer service is amazing and very quick to respond and offer solutions, how to and even screen share learning opportunities. We're getting ready to roll out our annual conference registrations and can't wait for others to experience the ease of registering through this system. With price points to match any budget, we were able to get a good feel for the features and services with their free plan before committing to a monthly fee. And all our questions answered and support offered while on the free plan.

Highly recommend as solutions for member management and event ticketing and registration.

Recommendations to other buyers: Start with the free plan - up to 50 members and play around in the system. Get a feel for all the features and services, request a screen share then dive in! Don't be afraid to ask questions.

Vendor Response

by SourceFound on March 31, 2017

Hi Kellie! Thank you for taking the time to write such a nice review. We have enjoyed getting to know you and your organization during the trainings. Good luck with your annual conference! Keep us posted on how it goes. Thank you! Sincerely, Charisse

MembershipWorks Works

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Excellent directory plugin. Could be improved by adding requested features.

Support team is great! Quick to respond and always very helpful! Would highly recommend

Vendor Response

by SourceFound on March 29, 2017

Hi Iris! Thank you for taking the time to post a review. We're happy you like the directory and support we provide. I especially appreciate you sharing your feature requests with us. Our development team has discussed them and we hope to be able to add them in the future. We've got a really busy development schedule! I look forward to continuing to serve you and your organization. Sincerely, Karen

Help with setting up an event and ticketing on MembershipWorks

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Its simple and easy to use.

Cons: I would like to see a giant SAVE button so I know I have saved my changes I would also like to be able to drag and drop things.

Overall: Brilliant customer service, showed me via a webinar how to resolve the problem, also taught me other features that I wasn't making the most of. Didn't use jargon and had great customer skills. Fantastic. Thanks for the support

Recommendations to other buyers: It's really good for running a membership and events system.

Vendor Response

by SourceFound on March 22, 2017

Hi Amanda! Thank you so much for the kind review! It has been a pleasure speaking with you and your group! We are so glad that MembershipWorks has been a great solution for managing your members and event registrations. Good luck with your upcoming event! If you need any assistance please do not hesitate to contact us! Sincerely, Charisse

Very Impressed

Mar 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our rep has been excellent helping me get this system setup. She has been patient and informative and will help me anytime I need. Thank you very much!!

Vendor Response

by SourceFound on March 14, 2017

Hi Jim! Thank you for taking the time to write a review! It's been a pleasure assisting you in both of your projects. I look forward to seeing both of the sites completed! As always you are welcome to contact us when you need assistance. We are happy to help! Sincerely, Charisse

The support staff is my HERO!!

Mar 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In the beginning, she walked me through how to use so many of the different functions that were a part of membership works to incorporate in the website I was building. THEN, somehow all of my files went missing through the host of my domain, but she came in and saved the day and recovered all of those files. I spent an hour and a half on the phone with the host company, and emailed her twice and she fixed the problem. She absolutely saved me!

Vendor Response

by SourceFound on March 13, 2017

Hi Bridgette! Thank you so much for the great review! Its been a pleasure assisting you with your new website. I'm always happy to be your hero :) We look forward to continuing to serve your organization┬┐s needs. Keep an eye out for our newsletter where you can find out about new features. Congratulations on the launch of your new website! Sincerely, Charisse