# MembershipWorks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MembershipWorks the right Membership Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137032/MembershipWorks/reviews

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MembershipWorks

4.8 (37)

[View alternatives](https://www.capterra.com/p/137032/MembershipWorks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MembershipWorks

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

JM

Janet M

FounderCivic & Social Organization, Self-employedUsed the software for: 1-2 years.

“In addition to the support, the program itself is pretty easy to use, very powerful, and offers a lot of customization options which I take full advantage of.“

October 21, 2025

DM

Dina M

PresidentManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years.

“We have multiple chapters that use it for their chapter information and it's difficult for them to navigate. “

July 28, 2022

DM

Dina M

PresidentManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years.

“Overall It is pretty well rounded as a membership platform and the cost is on point with their competitors. “

July 28, 2022

SS

Shanon S

DirectorMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“Not only is this a beneficial platform that tracks everything you need, the company's customer service is OUTSTANDING! “

December 21, 2021

ES

Eric S

Internet ManagerTranslation and Localization, 2 - 10 employeesUsed the software for: 1-2 years.

“All at a price which remains accessible for a small association like ours (around 100 members)“

November 12, 2021

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Carol T.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great product, great support."

November 11, 2022

5.0

Excellent.

Pros

This software checked all of the boxes that the association had on their wishlist. It works flawlessly with their existing website and the member interface (portal) seemed to be intuitive enough that there wasn't a lot of errors or pushback. The association's goal was to automate as many processes as possible, since there was no regular office staff to answer questions. Product support was among the best I've experienced.

Cons

Nothing that stands out. The association has been using it for over a year.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing MembershipWorks

Features

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

It was going to be costly to go to the next level (a large jump); interface with WordPress was clunky and looked like it was from the 1990s.

Review Source

Response from SourceFound

November 15, 2022

Thank you for taking the time to share your feedback about MembershipWorks. It really brightens the whole team's day when they know their work is benefiting associations and website designers.

LD

Lisa D.  
President  
Online Media  
Used the software for: Less than 6 months

### ""Chick-Fil-A" style support team! These guys are incredible :)"

March 31, 2025

5.0

I continue to be impressed with the incredible support team, the features of the program and the ease of use.

Pros

The customer service, hands down. They are incredible! I used to work in tech support for a software company. I've never seen such a responsive team with great personalities and a genuine eagerness to solve an issue. So rare these days. And, not just once. I have probably asked for help a dozen times. Same experience every time! They are worth far more than they are charging for this product.

Cons

Would love to have a spreadsheet view of members to do manual entry :) but honestly, importing and regular data entry in the form was not that bad.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing MembershipWorks

Needed a non-plugin and something easy for the client to manage their membership.

Switched from

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Difficult to manage. Switched from Wordpress website to Duda. Needed a non-plugin solution.

Review Source

Response from SourceFound

April 3, 2025

Thank you so much for the fun review. It made the team happy to see their customer service compared to a company who is famous, in part, for their customer service :) I appreciate you taking the time to share your experiences using MembershipWorks. We look forward to continuing to serve you.

DM

Dina M.  
President  
Management Consulting  
Used the software for: 2+ years

### "Overall good platform"

July 28, 2022

3.0

Overall It is pretty well rounded as a membership platform and the cost is on point with their competitors.

Pros

The incorporation of events and membership for ease of registration and ease of determining rates for members and non members.

Cons

Not a huge fan of wordpress which is used for site management. We have multiple chapters that use it for their chapter information and it's difficult for them to navigate.

Review Source

Response from SourceFound

August 1, 2022

Hi Dina! Thank you for taking the time to write this review. I do want to let you know that we integrate with Weebly, SquareSpace, Wix, Without Code, Duda, and most website builders. So if you wish to switch from WordPress to a different website please do not hesitate to contact us for more information. You can make the switch without any disruption to your membership and event system. I appreciate the feedback on navigating multiple chapters. I will be sure to share it with our Development Team. If you have more specific feedback on the challenges you face I'd love to hear it. You can email us at info@membershipworks.com.

NK

Noel K.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Long Time User Satisfaction"

September 27, 2024

5.0

Excellent... really really helpful technical team

Pros

As a long time user of MembershipWorks, we regularly look to see if it still fits our needs... The answer is always yes. Renewals etc. need so little admit time, that we can focus on adding value for members and not have to worry about the system. We did have a complicated move of some members from a different instance of the system, but the team in Membershipworks were there for us.

Cons

I thought that this is a negative, but will explain why it ended up a Plus We often think that we want to integrate MW into some of our other systems. We go through conversations about asking for APIs, hooks etc. These are not readily available... and we find another way to do what we want... or reassess the importance that the functionality would add... But, the plus side... by not having people like us dipping in and out of the database, MW can maintain a secure and reliable system... which should be the primary need of all orgs. It is also fun for us to look for workarounds, and finding ways to improve our work, which are almost always simpler than developing a bespoke app or integration.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing MembershipWorks

Found it the easiest and most complete and offered all the functionality that we needed.

Review Source

Response from SourceFound

October 4, 2024

Hi Noel! Thank you for the wonderful review. We appreciate you choosing MembershipWorks and are glad that you have continued to be satisfied with our service.

RB

Robin B.  
Executive Director  
Civic & Social Organization  
Used the software for: 6-12 months

### "Just so easy"

December 3, 2020

5.0

Moving from our “over complicated” membership software to your streamlined, easy to understand and logical programming has made my job so much easier. It is so easy to find what I am looking for. When I can’t find it, your customer service is unreal and I just wanted to say Thanks.

Pros

it is logical. I can get segments that I want with no complicated entry terms. It is easy to figure out how to get to where I want to go in order to see what I need to see.

Cons

It would be nice if we could integrate a bit of HTML into the profiles. I would also love the option to embed videos.

Alternatives considered

[ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/)

Reason for choosing MembershipWorks

simple integration with word press and the demo was so easy to follow. Oh and of course affordability.

Switched from

[Membee](https://www.capterra.com/p/2661/Membee/)

it was just too complicated. too many options paralyzed me and I kept getting undesired results. The final straw was their reporting on visited pages just wasn't working for a while and I didn't know it until I needed to do a report that I couldn't do because of some glitch.

Review Source

Response from SourceFound

December 8, 2020

Welcome to MembershipWorks! thank you so much for taking time to write a review. I appreciate your suggestions on embedding videos and HTML. I will share them with my development team. If you run into any questions just let us know and we'll be happy to help. Thanks again for all the positive feedback.

BN

Bri N.  
Founder & CEO  
Online Media  
Used the software for: 2+ years

### "Best membership software I've used!"

March 2, 2023

5.0

AMAZING! I came from Memberpress which was a nightmare. SO glad I switched over!

Pros

This software has literally EVERYTHING I would ever need to run my membership organization. My favorite feature would have to be just how much data it collects for each member. From their event attendance history, to billing, to their directory listing....it's just amazing!

Cons

Sometimes things are hard to find and I've had to reach out to support to figure it out. But they have always been extremely helpful and super quick to respond!

Switched from

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

The functionality was horrible. It was such a headache to use!

Review Source

JM

Janet M.  
Founder  
Civic & Social Organization  
Used the software for: 1-2 years

### "Highly recommended - the support is the best ever!"

October 21, 2025

5.0

I couldn’t recommend MembershipWorks more highly — the service alone makes it worth it! Truly the best support experience I've ever had.

Pros

The customer support at MembershipWorks is THE best I've ever experienced from any company, ever! Every team member — \[sensitive content hidden\] — knows the product inside and out. (That I know all of their names tells you how often I've called :). On the rare occasions I stump them with my questions, they find out and get back to me immediately. \[sensitive content hidden\] was my first contact with the company and also ran my onboarding session. He's super sharp and offers great out-of-the-box thinking and clever solutions, along with a dose of fun. We're usually laughing by the end of our calls. In addition to the support, the program itself is pretty easy to use, very powerful, and offers a lot of customization options which I take full advantage of.

Cons

My company's needs are a bit unique so some of the features don't work how I need them to, particularly when it comes to analysis, reporting and form customization. But between the customization options and the team’s expertise, I’ve been able to make the software work really well for my organization’s unique needs.

Review Source

Response from SourceFound

October 28, 2025

Hi Janet! Thank you so much for taking the time to write a review. I know our whole team will be excited to be recognized. I'm glad that you've found the program easy to use and it is meeting your organization's needs. I also appreciate your feedback on the reporting. We'll make sure our customer service agents share more detailed feedback on what you were needing to do with our development team. Sincerely, Karen

Kellie G.  
Nanny Industry, Consultant, Social Media Manager, Blogger, Writer, Mentor  
  
Used the software for: 2+ years

### "Great CRM for organizations "

July 23, 2018

5.0

Pros

An organization I work with needed a CRM for a small membership base - less than 100, but it also needed to do events. MW does that and more! It's been a great addition to the organization. The customer service is top notch! they are quick to respond to emails and will offer to do screen share trainings with you if needed. It has streamlined our membership process significantly and helped streamline our event planning and registration process all-in-one place.

Cons

Would like a few features, and have requested them ... like being able to have outstanding invoices on a board on dashboard vs having to look at each member record to see if paid or running a financial report.

Review Source

Response from SourceFound

July 23, 2018

Hi Kellie! It¿s been a pleasure getting to know you and your organization. I love the enthusiasm you have shown when learning how to use new features. Your feature requests and feedback have helped us improve our products over the years. We¿ll be adding a way to easily see open invoices on the dashboard soon. Thank you for taking the time to write us such a great review. I look forward to talking to you soon. Sincerely, Karen

Gary N.  
Cyber Security Specialist  
Computer & Network Security  
Used the software for: 6-12 months

### "Customer Support"

June 5, 2023

5.0

Very satisfied and have deployed multiple sites since then, with the incredible help of the support staff.

Pros

The customer support, even during the trial period is incredible, the support staff is the reason for my review, excellent.

Cons

The trial license can make it hard to get a client to actually fund a proper license, it is a great trial/proof-of-concept process.

Reason for choosing MembershipWorks

M/W was implemented on a site I was contracted to work on, and I have since deployed it on other sites I manage.

Review Source

Response from SourceFound

June 9, 2023

Hi Gary! Thank you for the wonderful review. We appreciate you taking the time to share your experience. Our customer service team will be very happy to hear that their hard work was helpful to you. Sincerely, Karen

Ignace D.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Customer support is second to none: amazing"

August 27, 2018

5.0

It organizes the students of my school, creates passwords that I need for some restricted squarespace pages, and so on.

Pros

It is straightforward and easy to use. Has the features I need.

Cons

Nothing actually, I would have to make something up haha.

Review Source

Response from SourceFound

August 31, 2018

Hi Ignace! Thank you for taking to time to post a review. It has been a pleasure getting to know you and learning about Sound Education. We look forward to continuing to serve you and your organization. Sincerely, Karen

CV

Cindy V.  
Website Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good Service"

August 25, 2020

5.0

MW is always helpful and courteous. The response time is excellent.

Pros

Integrates several features for ease of use.

Cons

The program could use more customization.

Reason for choosing MembershipWorks

Recommended by another organization. We liked their website.

Review Source

Response from SourceFound

August 31, 2020

Hi Cindy! Thank you for taking the time to provide a review of your experience with MembershipWorks. The team is always excited to get positive feedback. I am eager to learn more about your customization needs. I will contact you outside of this platform to follow-up. We really appreciate you taking the time to prove this review! Sincerely, Karen & The MembershipWorks Team

JG

Jordyn G.  
Member Engagement Manager  
Construction  
Used the software for: Less than 6 months

### "Membership works has been nothing but stellar! We have tried many other options and this is the best"

May 3, 2017

5.0

It is really easy to use, our members love it and it is very cost effective.

Pros

MembershipWorks is extremely easy to use. Their customer service department is fabulous and responds very quickly. Their price is very competitive.

Cons

I'm just upset I didn't find them sooner! This product has a lot to offer various types of customer bases.

Review Source

Response from SourceFound

May 5, 2017

Hi Jordyn! Its been a pleasure assisting you and your developer. Its was fun playing detective yesterday and helping you with your directory. If you have any questions or need more assistance you are always welcome to contact us! Sincerely, Charisse

JB

Jim B.  
  
  
Used the software for:

### "Very Impressed"

March 14, 2017

5.0

Our rep has been excellent helping me get this system setup. She has been patient and informative and will help me anytime I need. Thank you very much!!

Review Source

Response from SourceFound

March 14, 2017

Hi Jim! Thank you for taking the time to write a review! It's been a pleasure assisting you in both of your projects. I look forward to seeing both of the sites completed! As always you are welcome to contact us when you need assistance. We are happy to help! Sincerely, Charisse

EM

Ed M.  
IT Consultant  
Museums and Institutions  
Used the software for: Less than 6 months

### "Fantastic Integrated Membership and Event Ticketing Software Plus Much More"

June 19, 2023

5.0

Pros

I've already described so many excellent features. I will add that Customer Service is some of the best I've experienced in over 50 years of my work career! If not immediately available they respond quickly. They are extremely knowledgeable about the product to immediately answer questions and make suggestions to optimize your usage of their software. This applies every step of the way from the very beginning of setup to using advanced features.

Cons

At first their interface to find where setup functions are located takes some getting used to but I don't think it's any different than learning any other new software. The big difference is that if you get stuck they are easily available to help. So this isn't really a "con" at all :)

Reason for choosing MembershipWorks

I looked at so many other products for Membership and Event Ticketing integration over a four hour search of products and initial assessments. I found many that didn't have good integration between these functions. I found one very capable system that started at $1,000/month (2023 prices). MembershipWorks has similar extensive functionality starting at $35/month (2023 prices). How's that for value?! Amazing!

Review Source

Response from SourceFound

June 22, 2023

Hi Ed! Thank you for taking time to write a review. It's wonderful to hear that you've had a positive experience with MembershipWorks and our customer service team. I appreciate your feedback on the learning curve when getting started. If there is anything we can do to make it easier please don't hesitate to email us. Sincerely, Karen

FV

Frank V.  
Webmaster  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Lots of features but not a great plug-in for a large non-profit organizations."

March 8, 2018

3.0

There are a lot of good features like the ability of having a store and events but it does not really fit our needs. We need reports that you can get with just a click instead of downloading everything into excel and bending that to our needs. One of the main down falls to this plug-in is just searching for a members name. Just today I needed to renew Peter Elliot and 126 matches came up. It pulled every Peter and every Elliot in the database and anyone that has a street address with Peter or Elliot on it. So I just typed in Elliot and 16 members popped up and only ONE named Peter Elliot. Another downfall is the extremely high price for a non-profit organization to come up with. Per year this plug-in is not cost effective. So needless to say we are currently looking for a different membership database that better fits our needs.

Pros

Has lots of useful Features but there are more drawbacks than there are Pros. One good thing I can say is that they always answer an email you send them. (But they give excuses about why certain things cant be done instead of adding it to their features).

Cons

We needed to go with 10K membership level for per month - so EXTREMELY EXPENSIVE for a non-profit to utilize. Does not offer one-click reports. - The interface is NOT user friendly for our specific needs, we are told to download to excel spreadsheet then manipulate the spreadsheet as needed. Overall our organization will be looking for a different membership database soon, cost compared to value is not there.

Review Source

Response from SourceFound

March 11, 2018

Hi Frank, If you search for "Peter Elliott", there would only be one search result/match. However if you searched for "Peter Elliot" (missing the second "t" at the end), there are no exact matches so in that situation our system provides all accounts that partially match "Peter" or "Elliot". We are releasing new features on a constant basis but please understand that we are not a custom or build to suit system, although we do take customer feedback into consideration, we are unable to add features on demand to satisfy every customer. Regarding pricing, our pricing is inline with, or lower than, many of our competitors for all-in-one membership software. Our team is disappointed to receive this review, but we understand our system may not be the perfect fit for you or your organization. We wish your organization the best in your search for a different membership database that better fits your needs. Sincerely, Karen

ES

Eric S.  
Internet Manager  
Translation and Localization  
Used the software for: 1-2 years

### "MembershipWorks works! "

November 12, 2021

4.0

Assuming MemberFindMe is another name for MembershipWorks, we are very satisfied to have selected it to manage our membership base. It offers all the functions and features we need, and some we hadn't thought of, but will definitely explore and make use of. All at a price which remains accessible for a small association like ours (around 100 members)

Pros

It is a feature-rich, well-thought product. The fact that it offers so much also makes it a bit complex to master, but it is worth the effort. I must say that I have never come across such an outstanding support service! MembershipWorks must be commended for it: support staff replies almost instantly to email queries, at almost any time of the day or night (in my time zone anyway)!

Cons

An important feature for us is internationalization. We would very much like it to work using languages other than English also, or at a minimum allowing us to customize all prompts and text in the public interface in other national languages.

Review Source

Response from SourceFound

November 17, 2021

Hi Eric! Thank you for taking the time to write a review. It's wonderful to hear that you've received great customer service. I'll be sure to share your comments with the team. I appreciate your feedback on the need for internationalization and will share it with our development team. Your input on what we're doing well and what you'd like us to work on is much appreciated. Sincerely, Karen

DK

Douglas K.  
Admin, spokaheflyfishers.com  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Great Product for an active mid size club."

February 28, 2023

5.0

Excellent overall feeling about the software and its implementation. Definitely the absolute best customer service support of any software company I have ever worked with.

Pros

Very easy to integrate into supporting our website, as well as normal transactions for our outdoor sports oriented club. Customer Service is outstanding, with excellent and fast support when implementation issues arise or clarifications are necessary.

Cons

Very limited feature adjustment allowed. It is mostly a fixed system with few allowances for creative changes or adjustments in process. No direct access to the member database to perform edits. Only provides database downloads from whatever is in the database at a given time.

Review Source

SK

Shanna K.  
FOUNDER AND CEO  
Professional Training & Coaching  
Used the software for: 1-2 years

### "AMAZING!!! great customer service very hands on"

June 26, 2017

5.0

it manages my membership, all my financials and can target prospects that come to an event

Pros

it is user friendly and intuitive. I was not familiar with it, but just by looking around I was able to figure things out. Then when I got stuck I used the live chat. I got a FABulous rep that not only answered my quick questions but then we set up a go to meeting and walked me through the things I needed. I could tell she was engaged, she was pleasant and helpful. I am not much to brag, but not only is the software superb but the customer experience took it to a whole new level!!!. I am incredibly thankful that they are offering the support they do.

Cons

I wish there was a PayPal option at check out-and that there were options on different colors to pick from

Review Source

Response from SourceFound

June 28, 2017

Hi Shanna! Thank you for such a fabulous review! Its been especially fun speaking with you and helping you through the process of getting to know the MembershipWorks software better. It is always inspiring to to have the opportunity to work with women entrepreneurs. I look forward to seeing your organization continue to grow. If you need any assistance please do not hesitate to contact us! Sincerely, Charisse

BL

Barbara L.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Satisfied customer"

July 29, 2020

4.0

Excellent!

Pros

With the assistance of your customer service representative, \[SENSITIVE CONTENT HIDDEN\], I was able to create events that previously our company web designer did for us. I had so many questions and \[SENSITIVE CONTENT HIDDEN\] was able to walk me through, step by step by email and virtually. She did so much and was ever so pleasant throughout. Without \[SENSITIVE CONTENT HIDDEN\], I don't think I could have done this successfully.

Cons

Some of the tutorials were difficult to follow. I do better with a checklist instead of having to view a video.

Review Source

Response from SourceFound

August 5, 2020

HI Barbara! Thank you for taking the time to write a review about your experience. I've shared it with the agent who conducted your training. She expressed that you were a pleasure to talk to as well. I also appreciate the feedback on the tutorials. A checklist is a great idea and we'll look at including more of those in our help section. Again, thank you for taking the time to share with us. Sincerely, Karen Kuah CEO MembershipWorks

CB

Claudia B.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Thank you for all the support"

June 29, 2023

5.0

Pros

I like how easy MembershipWorks can be included with WIX. How we could personalize things with CSS and HTML and the easy use in general. \[sensitive content hidden\] was a great help and I loved how all our important points could be created. Her instructions were clear and easy and she was always looking for the best outcome. Thank you very much!

Cons

At this point I do not have something I did not like.

Review Source

Response from SourceFound

July 3, 2023

Hi Claudia! Thank you for taking the time to share your feedback and write a review. It's great to hear that you found the integration with your Wix website to be easy. Our customer service team will be happy to hear that they were a great help to you. Sincerely, Karen

SS

Shanon S.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Customer Service is Superior!"

December 21, 2021

5.0

Pros

Not only is this a beneficial platform that tracks everything you need, the company's customer service is OUTSTANDING! I do not think I have ever had a software/platform company who has ever responded to my issues as timely and completely as Membership works! Well Done!

Cons

This isn't really a con but something that is difficult...there are so many options and capabilities, I feel like it'll take me forever to learn all the features!

Review Source

Response from SourceFound

December 27, 2021

Hi Sharon! Thank you so much for taking the time to write a review about your experience with MembershipWorks. I'll definitely make sure to share it with our customer service team so they know their hard work is recognized. Happy New Year! Sincerely, Karen

BC

Bryce C.  
President  
Sports  
Used the software for: 2+ years

### "Responsive support team focuses on ensuring clients have the tools they need for over 3 years!"

May 9, 2017

5.0

Pros

The responsive support team has consistently provided a great platform for our organization for over three years. Our members and staff have spoken very highly of the ease of online sign ups and event management. MembershipWorks frequently releases new features that have helped our organization better serve our own members.

Cons

Our 40 year old organization only recently made the transition to electronic payments as well as online member and event management. Consequently, we needed to update several of our work flows in order to coordinate with the MembershipWorks platform. In many cases, however, we saw updates that included features that met our needs after reaching out to the support team.

Review Source

Response from SourceFound

May 10, 2017

Thank you for taking the time to write a review! It has been a pleasure serving and getting to know your organization the past few years. We especially appreciate you taking the time to share your feedback with us and provide feature requests. It has helped us to continually improve MembershipWorks. Sincerely, Kuah

DAY

Dr AJ Y.  
Founder and Lead Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The Epitome of Excellent Customer Service"

May 10, 2019

5.0

Despite having a really useful Help section, it doesn't matter if it section can't answer every question, because the customer service is second to none! Replies are always timely and helpful, and all the staff really go out of their way to make the system work as smoothly as possible for your organisation. I came to MembershipWorks because a charity I work for in the UK used them. Even before I personally signed up, Executive was really helpful and took the time to Skype with me and make sure that MembershipWorks was the right product for my needs. Since signing up, any technical issues that I have had (most nothing to do with the MembershipWorks system itself) have been quickly resolved - the team have really taken the stress out of setting up my own company. I have since recommended MembershipWorks to another organisation in the UK who have also been delighted with the functionality of the system, and the customer service of the staff. I cannot recommend them highly enough!

Pros

Easy to use, looks professional and useful Help section.

Cons

Occasionally the Help section doesn't answer EVERY question.

Review Source

SB

Sue B.  
Website Manager  
Real Estate  
Used the software for: 2+ years

### "MembershipWorks is perfect for managing our small Chapter's business from year to year."

August 16, 2017

5.0

The ability to maintain all Chapter business items in one place so that it can easily be managed when leadership changes, year to year. No more spreadsheets to manage members, no more emails going back and forth with class registrant info - everything is on MemberShipWorks.

Pros

MembershipWorks is packed with features to manage our small not-for-profit professional organization. The biggest advantage comes with the ability to maintain all membership records, sponsor commitments, and organizational materials in one place since Leadership (Board) changes every year. All Chapter business can be handled through the website using MembershipWorks. It is incredibly easy to set-up, manage, and use. What I like most about MembershipWorks is that its features and functionality are geared to associations and professional organizations, particularly 501 C(3) and 501 C(6) corporations. Most of the other membership management software and plugins I first looked into did not even come close to providing the features that MembershipWorks offers. Technical support from MembershipWorks is outstanding! I've called for support a couple of times and always gotten a prompt connection by phone and the issue resolved in minutes. For the money, there is no better membership management software service out there!

Review Source

Response from SourceFound

August 16, 2017

Hi Sue! Thank you for taking the time to share your experience! Your review really touched us, it's wonderful to hear that we were able to address all these pain points for you and your group. We appreciate you choosing MembershipWorks and contacting us whenever you have a question. It has been a pleasure to speak/email with you. Please keep us posted on how the Florida REBI Chapter is doing and anything we can do to help support you. Sincerely, Karen

LJ

Liz J.  
Communication & Event Coordinator  
Environmental Services  
Used the software for: 2+ years

### "MembershipWorks is great for organziation and managing membership dues and events"

November 12, 2018

5.0

Pros

This system has helped our small non-profit tremendously. It keeps us organized with member communication and billing as well as helps our small team manage dues and events. Our finance team is small so it keep them notified with updates and new capabilities. There are many features we are not even aware of and when we call with a question the MembershipWorks team is always happy to help and clearly explains the solution.

Cons

In the beginning I found it to be a bit difficult to navigate, however it has continued to grow into a user friendly platform with more and more options developing.

Review Source

Response from SourceFound

November 20, 2018

Hi Liz! First of all we want to thank you for choosing MembershipWorks. It has been a pleasure to assist you and your team over the years. We appreciate you taking the time to post a review and share your experiences with the software. It¿s wonderful to hear that we¿ve been able to help your organization. We look forward to talking to you soon. Sincerely, Karen

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