--- title: "Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/137033/Paymo/reviews/" page_type: "reviews" language: "en" --- Paymo 4.7 (686) [View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 29th, 2026 # Reviews of Paymo Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Samuel K OwnerLogistics and Supply Chain, 2 - 10 employeesUsed the software for: Less than 6 months. “Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team.“ August 1, 2024 RK Ryan K Project ManagerHospital & Health Care, Self-employedUsed the software for: More than 2 years. “This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.“ March 28, 2024 AF Andrea F FounderArchitecture & Planning, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature is the ability of granularly keeping track of the profitability of a project at task level.“ November 16, 2024 AR Alejandra R Senior Team LeadE-Learning, 11 - 50 employeesUsed the software for: 1-2 years. “my slack integration with paymo does not work correctly when I integrated paymo with my google calendar, the tasks I already had assigned did not appear only the new task that I got assigned to“ March 15, 2024 AT Adami T OwnerOnline Media, 2 - 10 employeesUsed the software for: More than 2 years. “All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.“ March 11, 2024 VT Vicky T CEOWriting and Editing, Self-employedUsed the software for: 1-2 years. “Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.“ April 2, 2024 Betsy L Independent ContractorMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed.“ March 12, 2024 JJ Joanna J PartnerLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.“ March 20, 2024 ## Showing most helpful reviews Showing 1-25 of 686 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Leticia M. Co-founder and Creative Director Design Used the software for: 2+ years ### "Our main tool to run the business" June 16, 2020 5.0 We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money. Pros The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly. Cons It's lacking a client portal, where they have all information about their project and invoices Alternatives considered [Invoicera](https://www.capterra.com/p/58669/Invoice-Billing-Software/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/) Reason for choosing Paymo The always-visible timer and invoicing with timesheet abilities. Review Source Response from Paymo June 18, 2020 Time tracking FTW, Leticia - thank you :) I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access. This is our #1 priority right now, so stay tuned! Kind regards, Marcel VR Verified Reviewer People and Operations Manager Marketing and Advertising Used the software for: 2+ years ### "I found Paymo and never looked back" April 2, 2024 5.0 I love it! I recommend this to those who are looking for easy to manage and straightforward platform for time, project, and task management and invoicing. Pros I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports). It’s super user-friendly and pretty straightforward. Cons Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there. What I’m doing is filtering but I hope there’s a fixed solution there. Switched from [Toggl Track](https://www.capterra.com/p/247745/Toggl/) It’s just so much simpler with Paymo and easier for me to navigate. Review Source CN Cameron N. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Monopolize you cause you can't export ANYTHING easily" January 8, 2020 2.0 Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices. Pros Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!! Cons Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!! Reason for choosing Paymo Because I am an idiot and made a mistake and now I am paying for it...literally - I am now out lots of money cause they won't refund people!! Switched from [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) Because Zoho was TOO much features/functionality it became overwhelming...then was told lies about all the wonderful things Paymo could do, but it didn't do them int eh way I had explained to the rep...and now I am hunting for yet another system that actually does what it says without being overwhelming!!!! Review Source Response from Paymo January 28, 2020 Hi Cameron, Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something. Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only. However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API. And no, we're no bots, and don't force anyones hand to make a sale. VR Verified Reviewer Web Developer Graphic Design Used the software for: 2+ years ### "Good Service, Good Support, Great Pricing" March 18, 2024 5.0 Easy, Quick to use, remains cost effective Pros Quick Support response, always courteous. Cons Sometimes I can't find what I need and have to ask support Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/) Reason for choosing Paymo Ease of use, Good Support, integrates with my payment gateways Review Source Federico D. Engineer Information Technology and Services Used the software for: Less than 6 months ### "All the features to manage my work, projects and invoicing" March 16, 2020 5.0 First of all, Paymo is easy to begin to use. I need to keep a record of the time and tasks I execute in the projects I work, but also I need to invoice my clients. Some invoice should be sent recurring, so I needed that feature. Also, I found that Paymo have an API to import my current clients and projects. Pros I was using another sowftware but no new features were realeased during years and the support was inexistent. Then I searched for another software to help me to organize my work and tested a lot of options. Paymo was perfect for what I was looking for and the support service was always ready. Also, since I was using the software new features were realeased. Cons It was not easy to understand how the recurring invoices work, so I have to read some help documents. I think that general usability is good, but I think that some features should be made more easy to use. Switched from [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) Some time ago PayPanther focused only in the legal market and converted its offering to PracticePanther. When I needed some support, they told me that, althought I was paying monthly, I was not able to get support because I was using the old version. I don't understand how a SaaS can have an old and a new version. Also, the software was expensive for the use I was doing of the software. Review Source Response from Paymo June 17, 2020 Thank you, Federicoo! Can you write us on our community forum (https://community.paymoapp.com/) about how we can improve recurring invoices and the other features you have in mind? We're always open for feedback :) Olga R. Partner Public Relations and Communications Used the software for: 1-2 years ### "Great app for small business" June 16, 2020 4.0 We have been using Paymo for two years and it has become an essential tool for our business: we control our database of clients, projects, budgets, times and offer a professional image with the invoicing. Also, we use it as basic CRM. We are happy with the customer service and with the best and updates that are added to the app. Pros Paymo is very useful for budget and billing control, time tracking and customer and project management. Cons I would like it to have more advanced functionalities like CRM Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) We were looking for a European software, more affordable and better suited to our needs. Review Source Response from Paymo June 18, 2020 Appreciate the feedback, Olga! Indeed, we have no CRM function per se. What we have instead is a light client databse in the form of the Client module. You can then filter after them in the Clients Table View: https://help.paymoapp.com/en/articles/3064844-clients-table-view Would this help? mahmoud S. ui ux designer Design Used the software for: I used a free trial ### "best projects management app" April 5, 2022 5.0 overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours, Pros I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do Cons I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now Switched from [Trello](https://www.capterra.com/p/211559/Trello/) from Hubstaff is the dashboard are so boring to use from Trello has no time tracking Review Source Lee B. Freelancer Design Used the software for: 1-2 years ### "Great tool for small business " March 22, 2024 5.0 It's been a seamless and easy to use experience with no major hassles. Pros I like that Paymo has everything included without the need to purchase another bit of software. Cons I would have liked contract management included. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) I wanted an independent app not connected to any big business. Review Source Krystian S. Owner Design Used the software for: Less than 6 months ### "Good PM tool" April 10, 2020 5.0 Very good Pros We were looking for a simple tool that will combine simplicity of usage together with a lot of features (PM, Tracking, Reporting, Financial Overview) and fast at the same time. Paymo did it! Cons Nothing, the app is doing a great job. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Paymo Simplicity, number of features Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Lack of general overview, combining projects overview and native features for reporting and time tracking. Review Source Response from Paymo June 17, 2020 Thank you, Krystian! We've added the possibility to copy/paste a time entry inside the Timesheets module. Check it out, as well as our Team Scheduling module (if you haven't already): https://help.paymoapp.com/en/collections/34726-team-scheduling It makes the resource allocation much easier for teams of 10+, displaying workloads, availabilities, and leave days on the same timeline. Cheers, Marcel Luciano Z. ChatBot and Automation developer Information Technology and Services Used the software for: Less than 6 months ### "Project and task management without surprises" June 24, 2022 3.0 overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements Pros Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way Cons Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Nifty](https://www.capterra.com/p/172519/Nifty/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) II am constantly looking for new tools in this category Review Source RH Rachel H. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Paymo review" March 27, 2024 4.0 Pros Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project. Cons Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/) Was very expensive and we weren't using all their features properly so wasn't worth the money for us. Review Source Response from Paymo March 28, 2024 Hi Rachel, Thank you for the feedback, we appreciate it. Please note that by using the Day view in Team scheduling you can set specific time intervals the user should be working on the tasks. DB David B. Creative Director Design Used the software for: 2+ years ### "Tracking time and managing payments with agility" June 16, 2020 5.0 Back in 2009 we started a fledgling web design company called FreshSpark Creative. Paymo was just starting out and seeking customers, help and ideas. We were able to request certain features which were implemented, the foundations of what would become an excellent working relationship. In 2012 I started my second company and we had 5 full time staff using the platform in 2016. As we became VAT registered we were unfortunately forced to use Xero for our billing to comply with UK regs, but that only demonstrated how good Paymo was - Xero is incredibly sluggish, lots of micromanagement and lacks the quality of design which we strive to portray as a business. We modified the set up of our business to help deal with the issues caused by Brexit and I once again use Paymo for all time keeping and billing. Paymo has been a constant in my professional life as a business director, alongside Google Mail and Google Cal. Pros Fast and effective management of time and resources. I love how easy it is to log time, create invoices and complete all my accounting obligations as a UK business owner quickly and stylishly. Cons I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules. Also as I have been using the software for over 10 years, there is a lot of old data which I cannot remove in bulk. Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Paymo They were overkill for what I needed, too large and cumbersome, lots of unnecessary features made my experience time consuming and sluggish, not to mention much more expensive. Review Source Response from Paymo June 17, 2020 Thank you, David! We also have a Google Calendar integration, check it here: https://help.paymoapp.com/en/articles/3545290-google-calendar-integration As for time tracking, you can now copy/paste time records inside the timesheets area - be sure to try it out! Please submit the bulk time entry selection suggestion on our community forum: https://community.paymoapp.com/ Usually, the most upvoted ones get built. Thank you again, Marcel SS Savannah S. President/Chief Architectural Designer Architecture & Planning Used the software for: 1-2 years ### "Best All-around Project Management APP" June 17, 2020 5.0 Before Paymo, our office lived off of legal notepads and envelope folders. It was a nightmare. With Paymo, we can just type in a project name or client and see exactly what's due, needs to be invoiced, etc. A huge problem solver for us is the record keeping aspect. Since we can attach notes and files to projects, we are easily able to identify a change request. It was all to often a client would blame us for making a change to a project they did not request, but now we have proof every step of the way. It's been a life-saver. Pros After testing dozens of other project management programs, we finally found Paymo and have never turned back. Paymo is intuitive; we needed no training and were able to implement it right away with all our employees in the office. The app is web-based so we are able to access our projects and tasks wherever we need to. This was especially helpful during the 2020 Covid Quarantine wherein our whole office had to work from individual homes. Paymo organizes all of our projects with tasks, clients, and billing. They even now have the ability to export invoices directly from paymo to Quickbooks or Xero, so we have all we need and less double working to get invoices sent out. The projects are customizable with task lists, templates, and custom project statuses so it's easy to see where each project currently stands. The time-tracking function is amazing! Many of our projects are billed by time, so that was a must have feature that Paymo does flawlessly. Everyday we enter the office, the first thing that boots up is Paymo and every team member immediately sees their assigned tasks for the day and the following, so there is no wasted time to find assignments. For project managers, the current worked on projects are just a screen away so we know exactly what is being worked on at any given moment no matter where teams are. They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast. Cons The only item we are dissapointed in is the scheduling. Our teams works on fast tasks that sometimes need to be scheduled down the hour of day. There is a scheduling calendar that lets you see all assigned tasks but it requires and extra step to actual "book" the tasks in order to move them around on that calendar and see remaining work hours when needed. This is our number one obstacle BUT we have been informed there is a major updated coming that will fix this and we are very excited! Another very small thing that we don't like about paymo is the notification setting that cant be changed. Paymo is great about in-app notifications, it's helpful to see updates in real-time right at the top of the screen. But the issue is for project managers. If someone other than the project manager creates a task for a team-member, than the project manager will not receive notifications if said task was completed regardless of being assigned as a manager of the project. However, we feel we can work around it temporarily until it can be fixed. So overall, with those two items aside Paymo is the best program out there and much more affordable than many we tested out before. Alternatives considered [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[MeisterTask](https://www.capterra.com/p/139990/MeisterTask/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Paymo Ease of use and implementation. Ability to use with our business style. Price. Export abilities with quickbooks. Customization. Project task visibility. Paymo made making and seeing tasks easy, so nothing gets left behind or forgotten. Contact option. Many other programs could organize projects but wouldn't have clients organization or billing. Paymo has is all, so we only need this one program. Review Source Response from Paymo June 18, 2020 Thank you Savannah for taking the time to review us :) Indeed, I remember we spoke already about the new team scheduling update, which will allow you to schedule bookings at a task level - stay tuned. As for the user rights, these will suffer some changes with the addition of the client portal with in-app access to guest users. Please make sure to also voice this out on our community forum: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/51 Thank you again! Marcel MG Michelle G. freelance book indexer Publishing Used the software for: 2+ years ### "Paymo Invoices " March 26, 2024 5.0 Pros I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved. Cons I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) After a couple of years of freelancing, my client list grew considerably. And Freshbooks charged by the number of clients, which quickly made it expensive. When I switched to Paymo, I found that Paymo offered more features for less. And the price was stable, no matter how many clients I have. Also, I love the option to be able to create internal notes on an invoice. Very handy! Review Source EO Erin O. Field Manager Marketing and Advertising Used the software for: Less than 6 months ### "Get Paid More with Paymo!" September 5, 2024 5.0 Overall a worthy software to help managers get organized and effectively run a successful project. Pros From beginning to end of project management, you have a software that allows you to build your dream as you see fit. Scheduling, Invoicing, time cards, all in one place. Cons Some apps that are more specialized may have additional features your business may need. Investigate first to identify nonnegotiables here, or potentially be disappointed. Review Source DKS Devendra Kumar S. Manager Information Technology and Services Used the software for: 1-2 years ### " "Smoothly Manage Your Business with Paymo Software: A Comprehensive Review"" February 11, 2023 4.0 My overall experience with Paymo software has been very positive. It is an efficient and user-friendly project management tool that helps to streamline processes, keep everything organized, and ensure that all of our team tasks are tracked properly.We are using Paymo to solve the problem of having a lack of visibility into our team's workload and progress. By using Paymo, we can keep our projects on track and ensure deadlines are met. Additionally, we can track the time spent on each task, which helps us to optimize our resources and ensure that our clients are getting the best value for their money. We have also been able to improve communication and collaboration between our team members by using Paym's chat feature. The benefits we have realized include better project management, improved communication and collaboration, and increased efficiency. Pros Pros:1. Paymo Software is easy to use and has a very intuitive user interface.2. It is highly flexible and customizable to fit the needs of any business.3. The software integrates seamlessly with existing business processes, making it easy to implement.4. It offers a wide range of features such as project management, time tracking, invoicing, and more.5. It provides real-time updates and notifications to keep users informed of project progress.6. The reporting and analytics tools help users to gain insights into their projects and teams.7. Paymo Software is secure, reliable, and backed by a strong customer support team. Cons One of the main cons of Paymo Software is its lack of customization options. It does not provide users with the ability to tailor the software to their exact needs, which can be a barrier for those who require a highly specialized solution. Additionally, the user interface can be confusing to navigate and use, making it difficult for some to use the software effectively. Finally, the integration process with existing business processes can be complex and time-consuming, which can be a hindrance for some organizations. Review Source lB lisa B. Principal Museums and Institutions Used the software for: 2+ years ### "Excellent for small companies" March 27, 2023 5.0 Has made a huge difference in streamlining administrative functions and improving productivity. The VERY accessible live-person support makes all the difference Pros Time tracker is most impactful. I can truly keep track of hours on different projects seamlessly. Cons Some of the features were hard for me to understand on my own. BUT the strong and timely customer support helped me find my way. Reason for choosing Paymo I got a rave review from a respected colleague. I didn't shop around. Review Source LL Leonardo L. Architect Architecture & Planning Used the software for: Less than 6 months ### "Simple and beautiful online solution to handle my small design business time tracking needs. " May 29, 2018 5.0 The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software: - Interface is very clean and allows to track much more data that I was able to do before. - As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract. - I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month. - The ability to track time directly out of the windows environment is great. - I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it. - Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work. Pros I have looked at several options for my company and decided on Paymo for the following reasons: - The software has a very clean and intuitive interface - One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results. - Pricing system is fair and scalable. - The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office. - The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed. - I am able to export all of the data in CSV format - You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company. - The software has several features that I have not been able to implement yet. - Customer support has been great, answer is usually within an hour or two directly from the developers. Cons Below is a list of some of the limitations i have encountered using the software. - The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick. - I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software. - The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup. - You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software. Review Source Response from Paymo August 14, 2018 Hi Leonardi, You can use click and drag in Timesheets in the Day and Week view to create new time entries. Data can be imported/exported by using our API. You can also clone time reports, so after you get your desired settings for one report, you can clone it and only change some of the settings. CB Christian B. President Information Technology and Services Used the software for: 2+ years ### "Easy yet powerful project management software" March 27, 2024 5.0 We did a comprehensive review of project planning and management software available on the market for our needs as a small business consultancy and Paymo came up as the most comprehensive feature-set at a very reasonable price. In addition the firm and development team are European, very strong and responsive. Pros Easy to setup and use. We've developed models based on various project types and Paymo made its way into our daily routine. Cons The only feature missing for us as a small business consultancy is the ability to customize a viewing feature of a project plan and progress for various roles outside the delivery team. I'm confident though that the product team will build it. Review Source CB Camiel B. Founding Partner Law Practice Used the software for: 2+ years ### "Paymo helps our law firm track time and bill with ease." April 28, 2023 5.0 Paymo has helped our firm maximize efficiencies within our time tracking and invoicing functions. Pros We love how easy it is to use. Even our most tech-challenged employees learn how to use it quickly. Cons I personally find that Paymo's time reporting takes to many steps. I wish there were an easy way to see how much money has been used while I am entering time in a process. Sometimes I think I am getting close to using all the time for a client's budget and I have to spend 5 minutes to run reports to know if I am right or not. I wish there was a function inside each process that could tell you how much time budget is remaining. Reason for choosing Paymo Initially it was the most affordable solution with flexible user options that we could find. Since then, the price has gone up a bit, but we find the pricing competitive and within our budget. Review Source HUG Heiko Ulrich G. CEO Market Research Used the software for: 2+ years ### "Time tracking kept easy" March 18, 2024 4.0 Pros Easy setup of projects and assigning staff members. Easy to track times on projects for all involved. Easy to track work done and money earned. Cons Setting up own invoice template. Considering German legals about invoicing. Honestly, i did not spent enough time to go through possibilites and even check if it can cover my needs. Reason for choosing Paymo I let some employee made some research, had a short look at it and believed in his choice. I like the app function, even if i do not use it often. Concider a switch to "TimeBuzzer" since it has this fancy buzzer which i personally like. Review Source NK Nils K. CEO Information Technology and Services Used the software for: 2+ years ### "Good product for time tracking and invoicing" March 25, 2024 4.0 Pros Time tracking works well and tracked time as well as tasks can be billed. Invoice creation works, but could be improved. Cons The PDF rendering of invoices (and estimates) could really be improved. Review Source Response from Paymo March 26, 2024 Hi Nils, Thank you for the feedback, we always appreciate it. Regarding PDFs and invoices, please make sure to check our our new 10 invoice and estimate templates, they were greatly improved. SP Sarah P. Graphic Designer, Illustrator, Web Designer Graphic Design Used the software for: 2+ years ### "I love Paymo" March 16, 2023 5.0 Overall, really great and I love the customer service where real people talk to me in a coherent way! Pros It took me a while to find the right invoicing & time tracking app, but now that I've settled on Paymo, I can finally put that part of my business at rest and let it just work for me in the background. I love how easy it is to set up a new client and track the time worked for them. I use the invoicing every month and even have some recurring invoices. It seems that every feature that I want is already covered by Paymo and then some. This product is easy to use and looks professional. I also love that it sends automatic reminders to clients who haven't paid on time, so I don't have to think about it. Cons I do recall that sometimes on my invoices I'd like to see listed what dates I worked on a particular job. I don't think I've been able to get invoices to show that yet, so perhaps that feature doesn't exist or I can't figure out how to turn it on. Reason for choosing Paymo it worked best Review Source RH Robert H. Owner Design Used the software for: 1-2 years ### "Fully Integrated project planning and time tracking" March 25, 2024 5.0 I use this time tracking and project planning tool everyday. It is essential to my business. Pros The set up is simple and all of the tools are readily available in the GUI. I don't use the app, but the online structure is sufficient and more than capable to handle my work load. Cons I have yet to find a downside to this product. It continues to deliver Review Source JZ Jaime Z. Creative Manager Graphic Design Used the software for: 2+ years ### "Jaime Zubiaur" November 18, 2022 5.0 The control of the hours assigned to a project is Paymo's most useful tool. It lets you know quickly if a project is using more resources than expected. Pros Although it has many functions, it is very easy to use and allows you to manage many projects with a global view of them. Cons I don't like the way the invoices are issued. I don't like that the list of tasks appears on the invoices. For a creative studio I think it detracts from the value. That's why we don't invoice using Paymo's tools, and it's a shame because I find the accounting charts very interesting. Reason for choosing Paymo Because of the price (we started with a free account and as we grew we were able to scale up) and because of the hour-counting feature. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.