---
title: "Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/137033/Paymo/reviews/"
page_type: "reviews"
language: "en"
---

Paymo

4.7 (686)

[View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Paymo

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

AF

Andrea F

FounderArchitecture & Planning, 2 - 10 employeesUsed the software for: 1-2 years.

“The best feature is the ability of granularly keeping track of the profitability of a project at task level.“

November 16, 2024

RK

Ryan K

Project ManagerHospital & Health Care, Self-employedUsed the software for: More than 2 years.

“This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.“

March 28, 2024

AT

Adami T

OwnerOnline Media, 2 - 10 employeesUsed the software for: More than 2 years.

“All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.“

March 11, 2024

AR

Alejandra R

Senior Team LeadE-Learning, 11 - 50 employeesUsed the software for: 1-2 years.

“my slack integration with paymo does not work correctly when I integrated paymo with my google calendar, the tasks I already had assigned did not appear only the new task that I got assigned to“

March 15, 2024

Betsy L

Independent ContractorMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed.“

March 12, 2024

VT

Vicky T

CEOWriting and Editing, Self-employedUsed the software for: 1-2 years.

“Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.“

April 2, 2024

MN

Mike N

OwnerMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months.

“We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. “

March 25, 2024

JJ

Joanna J

PartnerLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.“

March 20, 2024

## Showing most helpful reviews

Showing 1-25 of 686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Federico D.  
Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "All the features to manage my work, projects and invoicing"

March 16, 2020

5.0

First of all, Paymo is easy to begin to use. I need to keep a record of the time and tasks I execute in the projects I work, but also I need to invoice my clients. Some invoice should be sent recurring, so I needed that feature. Also, I found that Paymo have an API to import my current clients and projects.

Pros

I was using another sowftware but no new features were realeased during years and the support was inexistent. Then I searched for another software to help me to organize my work and tested a lot of options. Paymo was perfect for what I was looking for and the support service was always ready. Also, since I was using the software new features were realeased.

Cons

It was not easy to understand how the recurring invoices work, so I have to read some help documents. I think that general usability is good, but I think that some features should be made more easy to use.

Switched from

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)

Some time ago PayPanther focused only in the legal market and converted its offering to PracticePanther. When I needed some support, they told me that, althought I was paying monthly, I was not able to get support because I was using the old version. I don't understand how a SaaS can have an old and a new version. Also, the software was expensive for the use I was doing of the software.

Review Source

Response from Paymo

June 17, 2020

Thank you, Federicoo! Can you write us on our community forum (https://community.paymoapp.com/) about how we can improve recurring invoices and the other features you have in mind? We're always open for feedback :)

VR

Verified Reviewer  
People and Operations Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "I found Paymo and never looked back"

April 2, 2024

5.0

I love it! I recommend this to those who are looking for easy to manage and straightforward platform for time, project, and task management and invoicing.

Pros

I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports). It’s super user-friendly and pretty straightforward.

Cons

Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there. What I’m doing is filtering but I hope there’s a fixed solution there.

Switched from

[Toggl](https://www.capterra.com/p/247745/Toggl/)

It’s just so much simpler with Paymo and easier for me to navigate.

Review Source

CN

Cameron N.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Monopolize you cause you can't export ANYTHING easily"

January 8, 2020

2.0

Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.

Pros

Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!

Cons

Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!

Reason for choosing Paymo

Because I am an idiot and made a mistake and now I am paying for it...literally - I am now out lots of money cause they won't refund people!!

Switched from

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)

Because Zoho was TOO much features/functionality it became overwhelming...then was told lies about all the wonderful things Paymo could do, but it didn't do them int eh way I had explained to the rep...and now I am hunting for yet another system that actually does what it says without being overwhelming!!!!

Review Source

Response from Paymo

January 28, 2020

Hi Cameron, Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something. Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only. However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API. And no, we're no bots, and don't force anyones hand to make a sale.

VR

Verified Reviewer  
Web Developer  
Graphic Design  
Used the software for: 2+ years

### "Good Service, Good Support, Great Pricing"

March 18, 2024

5.0

Easy, Quick to use, remains cost effective

Pros

Quick Support response, always courteous.

Cons

Sometimes I can't find what I need and have to ask support

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)

Reason for choosing Paymo

Ease of use, Good Support, integrates with my payment gateways

Review Source

VR

Verified Reviewer  
Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Paymo works!"

March 14, 2024

5.0

Very good. We have used a far more expensive program with far less results.

Pros

The simple nature and uncomplicated user experience means the team are more likely to use it effectively

Cons

Report is good but hope to create dashboards soon

Switched from

[Forecast](https://www.capterra.com/p/138122/Forecast-it/)

Over complicated for what we required and far too expensive for the results we were seeing

Review Source

Olga R.  
Partner  
Public Relations and Communications  
Used the software for: 1-2 years

### "Great app for small business"

June 16, 2020

4.0

We have been using Paymo for two years and it has become an essential tool for our business: we control our database of clients, projects, budgets, times and offer a professional image with the invoicing. Also, we use it as basic CRM. We are happy with the customer service and with the best and updates that are added to the app.

Pros

Paymo is very useful for budget and billing control, time tracking and customer and project management.

Cons

I would like it to have more advanced functionalities like CRM

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

We were looking for a European software, more affordable and better suited to our needs.

Review Source

Response from Paymo

June 18, 2020

Appreciate the feedback, Olga! Indeed, we have no CRM function per se. What we have instead is a light client databse in the form of the Client module. You can then filter after them in the Clients Table View: https://help.paymoapp.com/en/articles/3064844-clients-table-view Would this help?

mahmoud S.  
ui ux designer  
Design  
Used the software for: I used a free trial

### "best projects management app"

April 5, 2022

5.0

overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours,

Pros

I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do

Cons

I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

from Hubstaff is the dashboard are so boring to use from Trello has no time tracking

Review Source

Lee B.  
Freelancer  
Design  
Used the software for: 1-2 years

### "Great tool for small business "

March 22, 2024

5.0

It's been a seamless and easy to use experience with no major hassles.

Pros

I like that Paymo has everything included without the need to purchase another bit of software.

Cons

I would have liked contract management included.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Switched from

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

I wanted an independent app not connected to any big business.

Review Source

Krystian S.  
Owner  
Design  
Used the software for: Less than 6 months

### "Good PM tool"

April 10, 2020

5.0

Very good

Pros

We were looking for a simple tool that will combine simplicity of usage together with a lot of features (PM, Tracking, Reporting, Financial Overview) and fast at the same time. Paymo did it!

Cons

Nothing, the app is doing a great job.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Paymo

Simplicity, number of features

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Lack of general overview, combining projects overview and native features for reporting and time tracking.

Review Source

Response from Paymo

June 17, 2020

Thank you, Krystian! We've added the possibility to copy/paste a time entry inside the Timesheets module. Check it out, as well as our Team Scheduling module (if you haven't already): https://help.paymoapp.com/en/collections/34726-team-scheduling It makes the resource allocation much easier for teams of 10+, displaying workloads, availabilities, and leave days on the same timeline. Cheers, Marcel

Luciano Z.  
ChatBot and Automation developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Project and task management without surprises"

June 24, 2022

3.0

overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements

Pros

Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way

Cons

Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Nifty](https://www.capterra.com/p/172519/Nifty/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

II am constantly looking for new tools in this category

Review Source

MM

Mitch M.  
Owner / Art Director  
Design  
Used the software for: 2+ years

### "Best in the Biz (I think)"

October 31, 2019

5.0

Pros

What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP. I work remotely and have been using Paymo to track clients and send time reports to my office for billing a few years now and it has worked flawlessly. The time tracker is great, the time reports are great. There is, I am sure, a tonne of functionality that I haven't even tapped into but it does everything I need very quickly and cleanly. Navigating is a breeze, editing is a breeze, and exporting reports is a breeze.

Cons

My least favorite thing is that every time Paymo refreshes I have to set up all of my preferences again. I have to switch the view, add in a filter to see the projects the way I want, adjust the Time Report forms back the way I had them set up yesterday. Just switching the view from List to Table should be something I should be able to lock-in as a default view.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reason for choosing Paymo

We chose Paymo mostly for value. It offered the most (at the time - I haven't shopped around in a while) for the least and part of the criteria when we were searching to replace the self-hosted open-source software we were using at the time (I don't remember what it was called - 2014 installed through Softaculous on the cPanel). But also, we chose Paymo because the UI was great. It looked good and was really intuitive to get around the app. It has only gotten better.

Review Source

Response from Paymo

January 14, 2020

Good news, Mitch: time reports will be upgraded and support a more used friendly interface. About the preference issue, can you please write it down on our community forum so it gets more traction from the community? https://community.paymoapp.com/ Thank you!

ST

Sofia T.  
Freelancer  
Telecommunications  
Used the software for: 2+ years

### "Can't live without Paymo"

June 16, 2020

5.0

When I started freelancing in 2018 I lost weeks looking and testing all sorts of software I could find to help me organize my projects and clients, rates, deadlines, tasks, and invoicing. I tested more than a dozen and Paymo had it all. Some minor adjustments to fit some of my projects, but with Paymo I have a software that tracks my work on a daily basis, I can easily understand my workload and plan in advance, I can share work reports with my clients and easily invoice them, I can have as many clients, projects and tasks I want and all I can say is that I couldn't live without it anymore. Having the possibility to track my time on each task helps me understand how much should I charge for future similar projects which is pretty awesome. The only thing that Paymo doesn't do for me is bringing me coffee :D It's very simple to use and I can link time with tasks by having predefined rules or quickly selecting them. Adding whatever needed and setting up deadlines, priorities and status is really quick and intuitive. One of the most complete software I've used and where I can customize as I want to without needing a master degree to have things working like I want :) Great and nice team too that always provided quick support and feedback whenever needed, which is equally important. Love it. Great work guys

Pros

For me, PaymoPlus TimeTracking software is the best feature that Paymo offers. Easy to set up, don't miss any working time and gives me the chance to understand the tasks where I spend most of the time. The time reports are great to understand what is more time consuming from my daily tasks and the fact that I can have several projects and clients makes it so easy to work with. The fact that I can use an automated software to track my tasks made me safe a lot of time. With other similar time tracking apps I tested, I always needed to trigger it manually or take a lot of steps. With PaymoPlus, just start recording it and nothing is missed. It captures all your activity

Cons

There's nothing I like the least, but maybe it would be nice to have more dynamic ways of adding rates or billing options. As a freelancer, I often work at a specific rate per word (for example translations and proofreading), or rate per article, so it would be helpful to have such options of adding different rate settings.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[ActiveCollab](https://www.capterra.com/p/114491/Active-Collab/)[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[Quire](https://www.capterra.com/p/137568/Quire/)[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing Paymo

Has it all, easy to use, I'm a huge fan of PaymoPlus as it tracks all that I do over the day and it's easy and quick to link to customers and tasks. I'm a freelancer so many of the apps available fit more teams than just one person hence offering stuff I really didn't need. Some of the tools I tried were nice but always missed at least one or 2 features I really needed. Many didn't have a live time tracker, and the ones that had some sort of time tracking option was a pain to use. I wanted something that did it for me in the easiest way possible, didn't have invoice options, etc. I also found some of the software was too complicated to use, not user-friendly nor intuitive and the worst, you need to adjust and adapt to the software instead of the other way around, where you can customize and set up all at your own preferences and way of working. Customization is a big plus with Paymo and comparing the number and quality of features it offers, it's a fair price to pay for. I tested a few more than I included but can't remember the names anymore...

Review Source

Response from Paymo

June 18, 2020

Thank you Sofia for your kind feedback :) You can in fact add flat rate tasks, that have an independent value from the task hourly budget. This would work for articles (unfortunately don't have a solution for words now, it's a bit too granular). Did you try them out? You can also write us at support@paymoapp.com so we can further guide you :)

JW

Jason W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Paymo is the easiest project/billing/payment platform I've ever used and their support is fantastic."

February 23, 2023

5.0

I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.

Pros

Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to \[sensitive content hidden\], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.

Cons

I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say \[sensitive content hidden\] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo

Alternatives considered

[TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Bonsai](https://www.capterra.com/p/238825/Bonsai/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing Paymo

It did everything I needed it to and then some, but it was still simple and well thought out. Every feature is a real feature, there's nothing that's been shoehorned in or half-baked. Also, the workflows are really flexible, so I'm not stuck in "their process", I can use my own preferences and workflows.

Review Source

GC

Gareth C.  
Product design Engineer  
Design  
Used the software for: 1-2 years

### "Valuable Addition to Business"

March 14, 2024

5.0

Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes. The time I have saved this year is immeasurable.

Pros

Priced to replace the free versions of the software. Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process. The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker. Archiving completed projects allows quick filtering of only the important things. Time reports allow a quick insight into what is still to be invoiced.

Cons

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Pages](https://www.capterra.com/p/229116/Pages/)[Numbers](https://www.capterra.com/p/170166/Numbers/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Paymo

There were a lot of free versions of what Paymo offers, but having them all in one product is perfect. Odoo is the most recent one I've considered, but it would take a lot for me to move.

Review Source

SG

Stan G.  
Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great but could improve"

March 28, 2024

4.0

It saves me time, especially with invoicing, I use it daily for my work. It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.

Pros

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

Cons

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Reason for choosing Paymo

Easy: The price. I wanted something easy to do invoiced fast and save time. The project management came as a bonus but I don't find it very useful actually. For that I'm still using Coda.io which is more flexible.

Switched from

[Timemator](https://www.capterra.com/p/192615/Timemator/)

For the easy invoicing. A few clicks, and it's ready.

Review Source

SB

Selina B.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Love this PM Tool"

March 28, 2024

5.0

Love Paymo, super easy to use and customizable!

Pros

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Cons

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

Switched from

[Forecast](https://www.capterra.com/p/138122/Forecast-it/)

forecast seats were very pricey from what I heard

Review Source

MV

Matijs V.  
CEO  
Internet  
Used the software for: 2+ years

### "Easy to set up and use"

March 26, 2024

4.0

Paymo is a nice piece of software where we can do exactly the things we need to do. It has a good uptime.

Pros

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

Cons

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.

Switched from

[Unit4 ERP](https://www.capterra.com/p/253568/UNIT4-ERP/)

Unit4 was very hard to use and costs keep on going up.

Review Source

PB

Pérocheau B.  
Mechanical designer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Best app i know for invoicing and and managing your projects for entrepreneurs"

May 5, 2023

5.0

I've been using Paymo for more than 2 years now, and still the best bank for the buck I know for what I need, That is make estimates and invoices, sometimes bill them trough stripes, Managing my projects and also tracking time spent on each tasks and projects.

Pros

Paymo is very flexible, It let me create easily estimates and transform them into invoice once the contract is signed, I also use it to track my time spent on each projects with their neat app, and all of that for a really inexpensive price.

Cons

If I was nitpicking I would say the project management part lack a bit of personalization and is still a bit clunky to use for my taste, and I would love an integration with notion.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Paymo

Ability to make estimatesAbility to manage projects and track timeMore flexibilityCheaper

Review Source

SN

Sylla N.  
Creator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Paymo Review"

November 22, 2024

5.0

Pros

Great for collaborating, I appreciate the time tracking and task management features.

Cons

Hard to learn at first, wish I could customize more.

Review Source

AF

Ahmed F.  
Planning and project control engineer  
Construction  
Used the software for: 1-2 years

### "The best solutions for managing all project activities by all team members"

November 29, 2021

5.0

For me, I see that Paymo has helped increase the productivity of all members of the work team, by reducing the time that was wasted on them in office work, and allocating more time to field work, which has a positive impact on the final result for sure. I also find that Paymo helps companies produce realistic, executable programs, as everyone's participation in the formation of the work program will make all things become clearer to everyone, thus avoiding making mistakes that may cost losses in money and time.

Pros

Paymo is an advanced project management platform, providing modern solutions to enable you to achieve success in project management. Paymo enables users to deal with a group of tasks at the same time, which increases productivity and reduces time and effort, especially that which was done with office work by all members of the work team. As companies and organizations, especially the emerging ones, will benefit through their use of Paymo from following up their projects correctly at all stages, as it will help them create a work program, schedule all tasks and display them in an orderly manner using the Gaunt chart and also prepare quotes and invoices. The ready-made templates that Paymo provides to users, will enable them to use the software in line with their needs, depending on the nature of the projects they are working on. I also like in Paymo that it works as a database for the project, as the sum of the attachments that the work team includes for the tasks they are working on, will be an integrated archive of the project that we can refer to at any time.

Cons

There is nothing undesirable, the application is easy to use, the notification system and also the customization of tasks provided by Paymo work as required.

Review Source

AS

Anne S.  
Founder/Principal Designer  
Design  
Used the software for: 1-2 years

### "I could not run my business without Paymo!"

April 13, 2023

5.0

I felt like I was drowning with random to-do lists and notes all over my office when I started my business. Now I know where to look for everything, and items are much less likely to fall through a crack. I have also had excellent and prompt experiences with customer service. Whenever I have had an issue, they stick with me until the problem has been solved!

Pros

Task creation and time tracking remotely are essential tools I use daily for my business. I appreciate that it integrates with my accounting software and is easy to train others to use. Running a small business is challenging, and Paymo helps me keep on track and organized.

Cons

I do wish I could integrate some tasks into my Google or ICal. Meetings would be great if they could show up there, and I wouldn't have to input the information in two places. I don't want all of my daily tasks, but I would love site visits, out-of-office, or meetings to show up in both areas.

Reason for choosing Paymo

I am currently a very small business. It was essential to keep my costs low. I was happy that the main issues I needed to solve were included in the smaller plan. It is fantastic that as my business scales up over the next few years, I can switch to the more robust program and not have to start this search all over again!

Review Source

JJ

Joanna J.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Paymo is my best friend"

March 20, 2024

5.0

Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority. My firm has been using it for several years and it's great tool.

Pros

It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively.

Cons

That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.

Reason for choosing Paymo

We decided on Paymo beacause it has all the required features an was much cheaper.

Review Source

MB

Michael B.  
Owner, Creative Director  
Design  
Used the software for: 2+ years

### "A good tool that gets the job done. "

March 28, 2024

4.0

Not good, not bad. It does what it’s supposed to do with little fuss. Could be better for the price, but is adequate, and after 10 years of using it, it’s just comfortable.

Pros

Fairly straight forward interface, customer support is helpful, but with some delay.

Cons

Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless.

Review Source

RW

Rebecca W.  
Proposal Writer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Time tracking for grant services. "

March 27, 2024

5.0

Pros

Ease of use for multiple clients and multiple projects and multiple users.

Cons

If you quick create a new project there’s not a way to add a template from that screen.

Review Source

DN

Dejan N.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Almost tailor made for my needs"

March 14, 2024

5.0

Overly positive, I’ve been researching for a tool long and wide and tried 20+ options. This one was the closest to perfection for me.

Pros

The ease of tracking the work, employees time, billables and efforts. Extremely well presented clients timesheets and work with shareable links.

Cons

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options. There is a bit of improvement for task workflows for my liking.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

It’s vastly overall more complete product

Review Source

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