# Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137033/Paymo/reviews --- Paymo 4.7 (686) [View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Paymo Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Samuel K OwnerLogistics and Supply Chain, 2 - 10 employeesUsed the software for: Less than 6 months. “Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team.“ August 1, 2024 RK Ryan K Project ManagerHospital & Health Care, Self-employedUsed the software for: More than 2 years. “This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.“ March 28, 2024 AF Andrea F FounderArchitecture & Planning, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature is the ability of granularly keeping track of the profitability of a project at task level.“ November 16, 2024 AR Alejandra R Senior Team LeadE-Learning, 11 - 50 employeesUsed the software for: 1-2 years. “my slack integration with paymo does not work correctly when I integrated paymo with my google calendar, the tasks I already had assigned did not appear only the new task that I got assigned to“ March 15, 2024 AT Adami T OwnerOnline Media, 2 - 10 employeesUsed the software for: More than 2 years. “All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.“ March 11, 2024 VT Vicky T CEOWriting and Editing, Self-employedUsed the software for: 1-2 years. “Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.“ April 2, 2024 Betsy L Independent ContractorMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed.“ March 12, 2024 JJ Joanna J PartnerLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.“ March 20, 2024 ## Showing most helpful reviews Showing 1-25 of 686 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Neal B. King of All Cosmos Graphic Design Used the software for: 2+ years ### "Paymo has grown, evolved, and expanded alongside of the needs of our business." June 25, 2020 5.0 Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on. Pros Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence'). Cons We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\\\_(ツ)\_/¯ Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reason for choosing Paymo It comes down to 'bread and butter' of time tracking and project management. We've since added Slack and Trello to our ranks, but have never found a better, more cost-effective way of managing our day-to-day operations than Paymo. Review Source Response from Paymo June 25, 2020 Loved the "(9/10 times it's with customer correspondence)" part, Neal :) Besides Gantt Charts, the Business plan also comes with a Team Scheduling module, 100 GB of storage, and priority support. We found this plan to be more appealing to larger teams, that's why we've decided to include it in a separate plan. What specifically do you need from Gantt Charts, the ability to set dependencies or see task deadlines on a calendar? If it's the latter one, then I have some good news: we're going to launch a task calendar view in the near future, so stay tuned! Marianela F. Water Treatment Consultant Chemicals Used the software for: 1-2 years ### "Paymo represents agility in the execution of projects and quality assurance." March 11, 2023 5.0 Paymo is an effective platform, which does not require a learning curve on the part of the people who use it, in addition to the fact that many business rules associated with the execution of projects are already implemented. On the other hand, we have visibility for the prioritization of tasks, the notification to the participants of each activity, and in general, Paymo can grow based on the needs and projects that our organization can handle. Pros Paymo focuses on providing a simple and efficient platform, with the implementation of those functionalities that really generate value, in addition to offering a fairly complete Dashboard for generating reports and useful information for stakeholders. With Paymo we keep our work team focused, in addition to having the mobile APP to be able to record progress directly from where we are, in real time, and notify about progress. People and users can work on more than one project at the same time and each of them knows the tasks they must perform, the times in which they want the activities to be completed, as well as being able to attach support information.With Poymo we can register with the Timer option the work dedicated to each activity and in this way we can give greater visibility to the Project Management. Cons Paymo has demonstrated that it meets the objectives of any project, and they are precisely: being able to offer visibility for the fulfillment of each and every one of the tasks, also guarantees that team members have delivery dates at hand and can report the advances, considering the participation of multiple projects, however, it may be that for more complex projects in which team management, use of tools and acquisition of supplies for execution are required, project managers require other complementary tools such as sheets calculation to manage what we cannot detail from the software itself, however this does not apply to all projects and may or may not be a limitation in many service areas related to traditional activity tracking. Switched from [Instagantt](https://www.capterra.com/p/182910/Instagantt/) We started with a trial with Paymo and it has shown effectiveness and easy adoption. Review Source CN Cameron N. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Monopolize you cause you can't export ANYTHING easily" January 8, 2020 2.0 Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices. Pros Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!! Cons Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!! Reason for choosing Paymo Because I am an idiot and made a mistake and now I am paying for it...literally - I am now out lots of money cause they won't refund people!! Switched from [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) Because Zoho was TOO much features/functionality it became overwhelming...then was told lies about all the wonderful things Paymo could do, but it didn't do them int eh way I had explained to the rep...and now I am hunting for yet another system that actually does what it says without being overwhelming!!!! Review Source Response from Paymo January 28, 2020 Hi Cameron, Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something. Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only. However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API. And no, we're no bots, and don't force anyones hand to make a sale. Tichaona Redemptor R. Chief information officer Information Technology and Services Used the software for: 6-12 months ### "Paymo is designed to meet the needs of small and medium-sized businesses" February 21, 2024 4.0 My overall experience with Paymo is that it is a useful and comprehensive software for managing projects, time tracking, invoicing, and billing. It has many features that can help freelancers and small businesses to plan, execute, and deliver their work efficiently and accurately. Pros Paymo helps you automate your invoicing process by setting up recurring invoices, late payment reminders, and thank you notes. Cons It does not have a native mobile app, only a web app that is not very responsive on small screens. Alternatives considered [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[nTask](https://www.capterra.com/p/172292/nTask/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Toggl Focus](https://www.capterra.com/p/140685/Teamweek/) Reason for choosing Paymo as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation. Switched from [nTask](https://www.capterra.com/p/172292/nTask/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/) as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation Review Source Jelena J. Founder Information Technology and Services Used the software for: 2+ years ### "My time and sanity saver!" July 1, 2020 5.0 I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable. Pros Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just \*right\*. Exactly what I need. And it's getting even better! Cons I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :) Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) I used many other project management tools like Asana, Trello, Basecamp, Teamwork, Zoho Projects - but none of them were enough to cover my freelance business needs. Then I first signed up for the Paymo free trial - and I knew it's the one. The main reason I made the switch is the ability to manage it all under one app. Not under separate project management tool, then a separate time tracking tool and a separate invoicing tool. Instead, Paymo keeps all my business data organized neatly in one place, which makes no room for overlaps or confusions. Review Source Response from Paymo July 10, 2020 Thank you, Jelena <3 Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access. Cheers, Marcel Krystle Chanel K. Owner Marketing and Advertising Used the software for: 6-12 months ### "I finally found the one!" June 26, 2020 5.0 It is important to note that Paymo isn't idle in enhancing its software. Not only that, but new features are thoughtful and integrated seamlessly with the tool. I appreciate this because I have used other software that seem to have their priorities mixed up when releasing enhancements; adding things that don't move the needle ahead of things that do. Pros After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur. Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow. A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use! Other features I love: - Time-tracking/timesheet: Visual representation of where my time goes. I use the in-app timer every day. - Flexible viewing options: I can easily switch between list, table, board, and Gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools). - Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view. There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront. Paymo is definitely worth giving a try! Cons I wish there was a way to invite collaborators/reviewers like there is in Asana. If I want a coaching client to be able to collaborate, there is no way to do this without paying for another user. This is superficial, but, the name! When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market. Alternatives considered [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) I switched from Asana, Teamwork, and Things. I was looking for a tool with a kanban board option that allowed me to view tasks across all of my projects and I needed a cost-effective tool for someone who is currently solo but building a business. Asana was cost-prohibitive in that I could not pay for a single user, but had to pay for 5 minimum. Also, the kanban board option I was looking for was an additional upgrade for Asana and Teamwork, making these options even more expensive. Additionally, user experience was a factor. Asana generally has a good UI but I just like Paymo better. Teamwork has some work to do in this regard. Review Source Response from Paymo June 30, 2020 You sure did your researh, Krystle, thank you for the review :) Actually, we're working on an improved client portal with in-app access to guest users, so they can collaborate with you on the same page. This is our #1 priority atm, so stay tuned! As for our name, this goes back more than 10 years when we started out as a time tracking and billing tool. The purpose was to use the app and GET PAID MORE, hence Paymo :) Hope this helps, thank you again! Betsy L. Independent Contractor Marketing and Advertising Used the software for: 1-2 years ### "Paymo - Efficient and Cost Effective!" March 12, 2024 5.0 Pros I use Paymo mostly for time tracking and invoicing, but also for tracking expenses. Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed. Their Support team is also super responsive and helpful when I've had questions. Cons Nothing! Very happy with this platform. Switched from [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Needed something more intuitive with better functionality. Review Source Jessica D. Game Programmer Computer Software Used the software for: 1-2 years ### "Paymo makes coordinating projects and tasks easy" January 10, 2023 4.0 We have complete control over all of our projects, both active and dormant, which allows us to give our clients nothing but the highest quality results. Pros The Time-Tracking functionality is what ultimately led us to select Paymo. With Paymo, we can easily keep track of our time spent on each client's and each project's work, as well as generate time reports. When necessary, we can send out invoices that can be paid with PayPal, regardless of whether the customer is a registered Paypal user or not. Cons I wish there were more visual formatting options for estimates and invoices. As a designer, I know how crucial it is to pay close attention to detail, and I'd appreciate it if my bills and estimates reflected that. Switched from [Avaza](https://www.capterra.com/p/136096/Avaza/) The design is straightforward and simple to use, in my opinion. It's a breeze to make changes to quotes and submit invoices. Since I work in the creative industry, it's crucial that I spend as little time as possible on mundane administrative activities like making payments, and Paymo has been fantastic at making that happen. Review Source VS Victoria S. Executive Assistant Executive Office Used the software for: 6-12 months ### "We love Paymo!" March 28, 2024 5.0 Pros How efficient and organized it made our office! Cons Nothing! We are very happy with it! Love how user friendly it is! Review Source RK Ryan K. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Streamline Project Management with Paymo" March 28, 2024 4.0 Pros Having used Paymo extensively for managing my freelance projects, I can confidently recommend it to anyone seeking a comprehensive project management solution. Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing. The seamless integration of invoicing streamlines the entire billing process, saving me valuable time. Moreover, the collaboration tools facilitate smooth communication with clients and team members, enhancing productivity. Whether you're a freelancer juggling multiple projects or a small business seeking to streamline operations, Paymo is a reliable choice that has significantly improved my workflow and project outcomes. Cons One common critique of Paymo is its limitation in exporting Gantt charts directly to Excel. This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets. Review Source AT Adami T. Owner Online Media Used the software for: 2+ years ### "Long time user satisfied!" March 11, 2024 4.0 Been trying Wrike, Monday, Asana and more and came back for the overall experience, ease of use and invoices that are integrated within our project planning. Pros All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software. Cons The invoice link system + recuring invoices that is missing. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Paymo Overall integration with multiple modules for our different team members. Review Source Response from Paymo March 18, 2024 Hi Adami, Please contact our support and they will guide you on how to use the recurring invoices and get more details on the how invoice link system works. MN Mike N. Owner Media Production Used the software for: Less than 6 months ### "Love Paymo! Would highly recommend it!" March 25, 2024 5.0 So far we are very happy with Paymo and will continue to use it and recommend it. The team has found it easy to use so far and to implement with everyone. Pros We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product. Cons There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) We wanted to have 1 tool for our time tracking and project management, so Paymo allowed us to do that. Review Source KB Kassidy B. Co-Owner/Head Designer Design Used the software for: Less than 6 months ### "Small business-friendly software!" May 5, 2020 5.0 The ability to automate the majority of our processes, and keep our project management happening in one place, has been very relieving and has boosted our efficiency. Before using Paymo we had separate processes and locations for our project management, invoice creation, estimate creation, etc. and the majority of these were done manually. Paymo is cutting down on time taken up by those manual processes, and we have been able to streamline our project management in a way that is more clear to us and our clients. We are gradually populating the Projects and Clients pages with anything we've done up to this point -- it's a lot of work but it's worth it to us now that we know Paymo is such a great software that has benefitted us as we are moving into our second year as a small business. Pros Paymo helped our small business organize projects and boosted automation functions of our working process really well. We were already used to tracking time under project tasks before trying Paymo, but we were looking for a software that could streamline the full process from the start of a project to the end, while covering the financial aspects as well. The best thing about Paymo is the ability to automate the working process through templates, and to be able to customize at every level. We also really appreciate the Help Center (the attention to detail and clear explanations have been very useful) and customer support. Cons It was pretty time consuming at first to get set up on Paymo and learn how to make it work for us, but this can be true for any new software. A more thorough tutorial or very obvious recommendations to use the Help Center would have helped us at the beginning -- it took a bit of time for me to discover all of the great pages on the Help Center. There are some very specific features that would be useful to us that are not currently options: 1. An option to round-down instead of round-up in increments of time for time reports. 2. More user-friendly and intuitive customizing options for the templates, instead of relying on custom code to really change the appearance. 3. A pay roll feature to track pay days/periods and previous pay for employees, as an extension of time reports or time sheets. 4. The ability to manually edit the "Cost" sections on templates, after they have been automatically filled while adding from a project's tasks or time sheets. 5. Something to consider in the future is adding an entire new feature focused on the financial statements side of accounting. This would be very attractive since it would mean having nearly all of our business management happening in the same place. We are still getting used to Paymo and all of its functions, so may have more feedback in the future! Switched from [Toggl Track](https://www.capterra.com/p/247745/Toggl/) We were looking at all our options and appreciated not only the specific functions of Paymo but also the ability to integrate with softwares we were using already such as Slack, Google, and Creative Cloud. The pricing and subscription options were also more affordable for us! Review Source Response from Paymo June 17, 2020 Appreciate your thoughts, Kassidy! Sorry to hear about the onboarding process, we do offer free sessions on-demand, so please write me at marcel@paymoapp.com to schedule one :) Here's also a quick video tutorial about the new interface: https://www.youtube.com/watch?v=QAwY7m3I\_kw As for the feature requests, it's best to post/uvpote them on our community forum so they get more visibility: https://community.paymoapp.com/ Keep in touch, Marcel JS Jonathan S. Owner, Freelance Designer Graphic Design Used the software for: Less than 6 months ### "Impressed" June 17, 2020 5.0 Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future. Pros The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks. Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too. Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback. Cons The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future. The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated). Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Paymo I felt it was better value for my needs, and offered the integrated Quick-books facilities that were necessary to replace TSheets. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) I found TSheets as a time tracker cumbersome, as it was really built around a larger workforce. It also lacked the project management features that Paymo offered, so had to rely on Trello to cover that. Review Source Response from Paymo June 18, 2020 Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)! Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :) Shortcuts will be more frequent too. Kind regards, Marcel MA Mohammad A. Software Developer Computer Software Used the software for: 2+ years ### "Paymo is your project management partner." March 8, 2023 5.0 One of the best project management and task management applications and I do recommend people to try it as there is a free way to use it at the beginning and if you like it then you can get more features and pay. Pros The time tracking feature in Paymo is really great. The dashboards they have are even greater. Cons There are limitations with the mobile application in functionality compared to my desktop application. Reason for choosing Paymo The dashboard in Paymo gives more information than MS Project. The alerts are really wonderful. Review Source VO Vera O. Designer & Project Manager Marketing and Advertising Used the software for: 2+ years ### "Paymo is fundamental to our day-to-day work at BOOMER" May 18, 2023 5.0 As a Project Manager, working with Paymo is central to our daily work at the agency. Having all the clients and projects organized, being able to assign each team member their tasks and exchange feedback, all on one platform, keeps me and my team much more organized and saves me many, many emails. Pros The creation of Projects and Tasks is easy and intuitive. Having the freedom to define the status of each project and create deadline alerts is also useful to ensure that each team member is on top of each task. One of the most important features is being able to exchange feedback in each task, keeping the conversation organized. The time tracking function is also very important to ensure that we are always on track with the various tasks and that we budget projects correctly. Cons The desktop app has been updated and works better but could still improve. The mobile app is still confusing and hard to work with, specially when, as a Project Manager, I have multiple projects with infinite tasks assigned to me. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Paymo The price was lower and it was simpler, easier to use but with all the features we needed. Review Source SB Selina B. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Love this PM Tool" March 28, 2024 5.0 Love Paymo, super easy to use and customizable! Pros Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice. Cons Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc) Switched from [Forecast](https://www.capterra.com/p/138122/Forecast-it/) forecast seats were very pricey from what I heard Review Source RH Rivkah H. Secretary Education Management Used the software for: Less than 6 months ### "Best Scheduling Optimization Tool " March 28, 2024 5.0 Overall I have had a very positive experience with paymo. Pros I like the ease of use the best, everything is self explanatory and very user friendly Cons I would like to have an option for video calling. Review Source CB Christopher B. CEO Management Consulting Used the software for: 6-12 months ### "A great business management tool" March 15, 2024 4.0 Very good experience working with Paymo almost everyday. Once mastered, the tool is really easy to use and can make admin tasks more efficient Pros For small companies, the tool may be sometimes too complete, but it is free if you use it in the limitations and it enables features you would not have with another the tool, even if you have to pay for a small license Cons Sometimes too complex, but this is also why it is such a good tool. Lack of personnalisation Switched from [Teamleader](https://www.capterra.com/p/153190/Teamleader/) Creation of a new company where I am alone Review Source HM Heather M. Senior Graphic Designer Education Management Used the software for: 2+ years ### "A great way to track your time in the background" February 7, 2023 5.0 Using Paymo has been a great way to track your time in the background, as long as you're thorough for the initial set up. I always make sure to have the app running to track any window, program, and file that I have open. It's even easy to go in after the fact and add unlinked entries to specific projects. I've had to retrain myself on file naming, so that Paymo tracks the correct files for each project, but after developing a naming system I've found my process to be extremely streamlined with Paymo. Pros I love simply having the program open in the background to track my time, so that I can spend my time working on my projects and less on trying to keep track and potentially making errors. This makes it extremely easy for someone who bounces from one project to the next frequently. Cons It has a bit of a learning curve to figure out how to set up your projects initially. There's a fair amount of front end set up to get the program to work as intended, but once you get the hang of it, it becomes extremely helpful. Review Source LL Lauren L. Owner Marketing and Advertising Used the software for: 1-2 years ### "Excellent for SMB Project Management and Time Tracking " March 25, 2024 5.0 I have used Paymo for years and I've recommended it to many people. I am happy with the product. Pros I like that I can manage multiple projects over many clients and keep organised with an easy to view dashboard. I like that everything is integrated from quoting to task creation and time tracking and then invoicing. Cons The invoice creation integrates well with Xero but the invoice numbers don't match which makes it difficult to track. Also, once an invoice has been paid in Xero, it doesn't feed back to Paymo to mark it as paid. Reason for choosing Paymo Overall usability and price as well as having the best selection of features Review Source Response from Paymo March 26, 2024 Hi Lauren. Thank you for the feedback, we appreciate it. The Xero issue sounds like a bug which we will look into fixing, it should mark the invoice as paid automatically. Also although it doesn't have the same invoice name/number, it does have a reference number which is the name/number used in Paymo. Carsten L. Senior IT Engineer and Owner Computer Software Used the software for: 2+ years ### "Paymo is a good controlling platform" March 20, 2024 5.0 Pros We need to track the progress for several, multiple projects for both, time budget and estimated tasks. Cons In the past the invoicing and estimation templates are not the best. I need my CSS knowledge to fit them within a german document template. There must be an updated templating, but i just didn't found the time to test it out. Review Source Response from Paymo March 26, 2024 Hi Carsten, Thank you for the feedback, we appreciate it. Please note that the new 10 invoice templates don't require CSS or HTML knowledge to edit them. We have an article on how it works in our Knowledge base. If you have questions you can also always contact our support team. JJ Joanna J. Partner Law Practice Used the software for: 2+ years ### "Paymo is my best friend" March 20, 2024 5.0 Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority. My firm has been using it for several years and it's great tool. Pros It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively. Cons That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo. Reason for choosing Paymo We decided on Paymo beacause it has all the required features an was much cheaper. Review Source MB Michael B. Owner, Creative Director Design Used the software for: 2+ years ### "A good tool that gets the job done. " March 28, 2024 4.0 Not good, not bad. It does what it’s supposed to do with little fuss. Could be better for the price, but is adequate, and after 10 years of using it, it’s just comfortable. Pros Fairly straight forward interface, customer support is helpful, but with some delay. Cons Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless. Review Source RW Rebecca W. Proposal Writer Non-Profit Organization Management Used the software for: 2+ years ### "Time tracking for grant services. " March 27, 2024 5.0 Pros Ease of use for multiple clients and multiple projects and multiple users. Cons If you quick create a new project there’s not a way to add a template from that screen. Review Source Similar Products Featured ## Related categories [Project Management](https://www.capterra.com/project-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Gantt Chart](https://www.capterra.com/gantt-chart-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.