--- title: "Paymo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paymo Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/137033/Paymo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Paymo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paymo ## What is Paymo? Paymo is an intuitive work management solution for small businesses, remote teams, and freelancers that allows you to manage tasks, track work time, invoice your clients, get paid online, and measure profitability from the same platform. This way, you can keep track of the entire lifetime of a project—from creation until getting paid—without having to use and pay for several apps. ## What is Paymo used for? [Time Tracking](https://www.capterra.com/time-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 687 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Comprehensive project tracking tools Continuous platform enhancements Task management limitations Starting price $9.9 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Billing and Invoicing / 2026 - Professional Services Automation / 2026 - Project Management / 2026 - Resource Management / 2026 - Task Management / 2026 - Time Tracking / 2026 - Gantt Chart / 2025 - Project Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paymo?[Manage this product listing](https://www.g2.com/products/paymo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paymo 4.7 (687) VS. [4.6 (6,132)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.9 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (652) Ease Of Use 4.5 (14,819) Value For Money 4.6 (481) Value For Money 4.3 (10,130) Customer Service 4.7 (517) Customer Service 4.4 (9,866) ## Paymo alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,577)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,778)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [View all alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/) ## FAQs about Paymo Overview ### What problems does Paymo solve? Paymo solves scattered project, task, time, and billing workflows by linking assignments, deadlines, time entries, expenses, budgets, and invoices in one workspace. Freelancers, agencies, consultancies, and small service teams use it to track billable work accurately, monitor project profitability, balance workloads, share client reports, and reduce manual invoicing. Answer based on 497 reviews Overview ### Which roles and teams benefit most from Paymo? Paymo is most used by agency owners, executives, and project managers who oversee client work, budgets, schedules, and team capacity. Creative teams, including designers and creative directors, track tasks and feedback, while developers, architects, consultants, and freelancers manage project time, deadlines, and billable work. Answer based on 596 reviews Overview ### What company size and industries is Paymo built for? Paymo serves independent professionals and teams of up to 20 people, with 91% of reviewers from small businesses and Marketing and Advertising leading at 17%. It also fits Business Consultants, Digital, Creative, and Marketing Agencies, Web Development, Engineering, and Architecture firms, with IT Services at 11% and Design at 10%. Answer based on 687 reviews Features and Usability ### What are the key features of Paymo? Paymo includes online time tracking and timesheet management for recording time by project and task. Core project management features cover task management, task scheduling, task editing, and planning across multiple projects. It also offers invoice creation and online invoicing, helping teams turn tracked hours into client billing records. Answer based on 96 reviews Pricing ### How much does it cost and what fees or limitations are included? Paymo offers a free plan, while paid plans start at $9.90 per user monthly for Solo, followed by Plus at 15.90 and Pro at 23.90. A free trial is available. Free-plan limits include three clients, three expenses, and three templates; reviewers value per-user scaling but report that some features, including Gantt charts, have moved behind higher tiers. Answer based on 128 reviews Integrations ### Which third-party tools and platforms does Paymo integrate with? Paymo integrates with 10 third-party tools, including Slack for notifications, Google Calendar for scheduling, and Xero and QuickBooks Online for accounting and invoicing. Its listed connections also include Google Drive, Adobe Illustrator, Typeform, and Zapier, covering file sharing, design, forms, and workflow automation. Answer based on 56 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paymo? Paymo offers live online sessions, documentation, and video tutorials for team training. Reviewers report that everyday team members and newcomers generally grasp the intuitive interface, dashboards, and task views quickly. Project managers and administrators may need more time for initial project setup, templates, and advanced features; some teams benefit from structured rollout training. Answer based on 16 reviews Getting Started and Support ### What customer support options does Paymo offer, and how do users rate the experience? Paymo offers email/help desk, FAQ/forum, knowledge base, and chat support. Users commonly describe responses as fast, helpful, and clear, with some reporting answers within hours or less. However, a smaller group cites delayed replies, slow error resolution, difficulty reaching support, or responses that do not fully address their questions. Answer based on 110 reviews Security ### How does Paymo handle data security and access control? Paymo uses tiered, configurable user permissions, allowing administrators to control access to projects, tasks, invoices, estimates, expenses, and other account areas. Client portals let clients view project status without exposing other clients’ information. Reviewers flag the lack of two-factor authentication and limited client or guest access to project details. Answer based on 11 reviews ## Who uses Paymo? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive project tracking tools 96% positive reviews out of 80 Most reviewers describe project tracking as highly effective, combining time tracking, task organization, and progress monitoring. Mike N. Owner, 2 - 10 employees. "We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. " Task management limitations 41% negative reviews out of 93 Some users report task management lacks advanced features, flexible filtering, and intuitive handling for complex workflows. Rachael T. Project Manager, 2 - 10 employees. "Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered." Continuous platform enhancements 93% positive reviews out of 73 Most reviewers indicate improvements are frequent, with user feedback shaping updates and increasing productivity over time. Tailored for small businesses 95% positive reviews out of 59 Most reviewers find small business features affordable, easy to use, and essential for freelancers and small teams. ## Features AI summary Based on 23,605 Task Management reviews Capterra data shows that buyers of Task Management software rank the following features as their top priorities: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) Paymo supports all three of the features buyers rate most highly: **Task Scheduling**, **Task Editing**, and **Workflow Management**. Together, these capabilities help teams plan deadlines, update work as priorities change, and manage repeatable processes more efficiently, allowing businesses to keep projects moving with better visibility and control. Task Scheduling 4.5 (77) 54.55% of 77 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Task Editing 4.5 (57) 64.91% of 57 reviewers that rated this feature as important or highly important Edit task information and all related elements Mobile Access 4.2 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.2 (21) 52.38% of 21 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Progress Tracking 4.5 (65) 50.77% of 65 reviewers that rated this feature as important or highly important Track the status and progress of tasks Online Time Tracking 4.7 (140) 83.57% of 140 reviewers that rated this feature as important or highly important With this capability, you can easily monitor time spent on projects from anywhere, using web or mobile apps. Reviewers appreciate its simplicity, real-time tracking, and integration with invoicing, saying it helps manage productivity and billing for both teams and freelancers. Paymo 128 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Automatic Time Capture: Automate recording of time to reduce human error - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dependency Tracking: Track and manage task relationships and dependencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For Small Businesses: Designed for small businesses - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Invoice Creation: This aspect lets you quickly generate, customize, and automate invoices, including importing billable hours and linking with Xero. Reviewers appreciate the professional look, ease of use, and time-saving automation, but some want more template flexibility and faster invoice generation. - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Leave Tracking: Manage and track employee attendance - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Currency: Manage and handle various international currencies - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Multiple Projects: Ability to handle several projects simultaneously - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Tracking: With this capability, you can easily monitor time spent on projects from anywhere, using web or mobile apps. Reviewers appreciate its simplicity, real-time tracking, and integration with invoicing, saying it helps manage productivity and billing for both teams and freelancers. - Payment Processing: Accept, record, and reconcile financial transactions - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Costing: The process of estimating and tracking the expenses incurred for a specific project - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Paymo offers detailed project time tracking, letting you allocate hours to specific projects and tasks. Users think it’s easy to visualize progress, track billable hours, and assess project profitability, with managers valuing notifications as budgets are approached. - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: You can organize, assign, and monitor tasks with ease, using templates and Kanban boards. Some reviewers find it intuitive and efficient for tracking progress, though several mention a desire for more customization, improved subtask handling, and better document management. - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: It gives you a clear overview of time allocation across tasks and projects, supporting team collaboration and transparency. Reviewers indicate it’s easy to log hours, generate detailed reports, and monitor team productivity, especially useful for remote work and payroll. - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Version Control: Track revisions and updates made to files and navigate between different versions - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (533) 4.5 Based on 533 reviews ## Pricing Value for money 4.6 (481) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/137033/Paymo/pricing/) Free $0.00 It includes: - Unlimited Time Tracking - Unlimited Invoices - Projects - Clients (limited to 3) - Tasks (limited to 50) - Task Views - Static Time Reports - Desktop & Mobile Apps - Guest Access Solo $9.90 Per User,Per Month It includes: - Everything in Free Plan - Flat Rate Projects - Retainer Projects - Clients (limited to 3) - Projects (limited to 5) - Task Calendar View - Task Kanban View - Guest Access - In-App Tech Support - 5GB Storage Plus $15.90 Per User,Per Month It includes: - Everything in Solo - Task Spreadsheet View - Meta Kanban Board - Recurring Tasks - Bulk Time Entries - Active Timers - Timesheet Reports - Project Templates - Project Profitability - Proofing & Versioning - Recurring Invoices - Estimates & Expenses - Integrations & API Access - 50GB Storage Pro $23.90 Per User,Per Month It includes: - Everything in Plus Plan - Task Gantt Chart View - Task Dependencies - Portfolio Gantt Chart - Employee Scheduling & Workload - Project Schedule Timeline - Timesheet Approvals - Automatic Ghost Bookings - Employee Leave Management - Priority Support - Online Remote Assistance - 500GB Storage Value for money 4.6 (481) 4.6 Based on 481 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (517) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (517) 4.7 Based on 517 reviews ## User reviews Overall rating 4.7 Based on 687 reviews Filter by rating Counts reflect reviews available in this feed. 5(498) 4(166) 3(21) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Contractor Used the software for: Less than 1 year ### "Simple, Reliable Project Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 5, 2026 My overall experience with Paymo has been positive. It’s easy to use, keeps my projects organized, and makes collaboration much smoother. There are a few areas I’d like to see improved, but overall it’s been a reliable tool for managing my work. Pros Paymo is easy to learn, secure, and offers great value for the price. I especially like the collaboration tools, which help keep my projects organized and make it easy to stay on the same page with my team. Cons My biggest issue with Paymo is that some features can feel a little limited, and it takes some time to get everything set up the way I want. I’d also like to see a few more customization options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Leticia M. Co-founder and Creative Director Used the software for: 3-5 years ### "Our main tool to run the business" 5.0 June 18, 2020 We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money. Pros The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly. Cons It's lacking a client portal, where they have all information about their project and invoices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer People and Operations Manager Used the software for: 3-5 years ### "I found Paymo and never looked back" 5.0 April 18, 2024 I love it! I recommend this to those who are looking for easy to manage and straightforward platform for time, project, and task management and invoicing. Pros I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports). It’s super user-friendly and pretty straightforward. Cons Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there. What I’m doing is filtering but I hope there’s a fixed solution there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Very useful tool, but expect to pay for included features whether you need them or not" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 October 11, 2024 Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us. Pros Very reliable and easy to use time tracking and project management tool. Cons Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Web Developer Used the software for: 3-5 years ### "Good Service, Good Support, Great Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2024 Easy, Quick to use, remains cost effective Pros Quick Support response, always courteous. Cons Sometimes I can't find what I need and have to ask support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Engineer Used the software for: Less than 1 year ### "All the features to manage my work, projects and invoicing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2020 First of all, Paymo is easy to begin to use. I need to keep a record of the time and tasks I execute in the projects I work, but also I need to invoice my clients. Some invoice should be sent recurring, so I needed that feature. Also, I found that Paymo have an API to import my current clients and projects. Pros I was using another sowftware but no new features were realeased during years and the support was inexistent. Then I searched for another software to help me to organize my work and tested a lot of options. Paymo was perfect for what I was looking for and the support service was always ready. Also, since I was using the software new features were realeased. Cons It was not easy to understand how the recurring invoices work, so I have to read some help documents. I think that general usability is good, but I think that some features should be made more easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Olga R. Partner Used the software for: 1-3 years ### "Great app for small business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2020 We have been using Paymo for two years and it has become an essential tool for our business: we control our database of clients, projects, budgets, times and offer a professional image with the invoicing. Also, we use it as basic CRM. We are happy with the customer service and with the best and updates that are added to the app. Pros Paymo is very useful for budget and billing control, time tracking and customer and project management. Cons I would like it to have more advanced functionalities like CRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ui ux designer Used the software for: I used a free trial ### "best projects management app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours, Pros I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do Cons I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Freelancer Used the software for: 1-3 years ### "Great tool for small business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 March 26, 2024 It's been a seamless and easy to use experience with no major hassles. Pros I like that Paymo has everything included without the need to purchase another bit of software. Cons I would have liked contract management included. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Krystian S. Owner Used the software for: Less than 1 year ### "Good PM tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2020 Very good Pros We were looking for a simple tool that will combine simplicity of usage together with a lot of features (PM, Tracking, Reporting, Financial Overview) and fast at the same time. Paymo did it! Cons Nothing, the app is doing a great job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137033/Paymo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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