---
title: "Paymo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Paymo Software - reviews, pricing plans, popular comparisons to other Task Management products and more."
source_url: "https://www.capterra.com/p/137033/Paymo/"
page_type: "product"
language: "en"
---

# 

 Paymo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paymo

## What is Paymo?

Paymo is an intuitive work management solution for small businesses, remote teams, and freelancers that allows you to manage tasks, track work time, invoice your clients, get paid online, and measure profitability from the same platform. This way, you can keep track of the entire lifetime of a project—from creation until getting paid—without having to use and pay for several apps.

## What is Paymo used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 686 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Comprehensive project tracking features

Continuous updates and enhancements

Task management limitations and complexity

Starting price

$9.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Billing and Invoicing / 2026
-   Professional Services Automation / 2026
-   Project Management / 2026
-   Resource Management / 2026
-   Task Management / 2026
-   Time Tracking / 2026
-   Gantt Chart / 2025
-   Project Planning / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Paymo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paymoapp.com&name=Paymo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paymo

4.7 (686)

VS.

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.9

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (651)

Ease Of Use

4.5 (9,254)

Value For Money

4.6 (480)

Value For Money

4.3 (6,926)

Customer Service

4.7 (516)

Customer Service

4.4 (6,220)

## Paymo alternatives

[4.4 (3,033)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,532)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (869)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (544)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

## FAQs about Paymo

Overview

### What problems does Paymo solve?

Paymo helps teams eliminate scattered task ownership, manual time logging, budget guesswork, and disconnected invoicing by combining project tracking, task assignment, background time capture, reporting, and billing in one system. Freelancers, agencies, creative studios, consultants, and small business project managers benefit most when juggling multiple clients, deadlines, and billable hours.

Answer based on 400 reviews

Overview

### Which roles and teams benefit most from Paymo?

Paymo is most used by project managers, agency owners, executives, and creative or technical teams that need structured planning and clear visibility into work. Consultants, designers, and developers use it to manage tasks, track time, coordinate client projects, balance workloads, and monitor budgets, deadlines, and team performance.

Answer based on 595 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Paymo built for?

Paymo is built for small businesses and teams up to 20 people, with 91% of reviewers from small businesses and Marketing and Advertising leading at 17%. It also serves Information Technology and Services at 11% and Design at 10%, fitting agencies, web development firms, architecture firms, and consultancies.

Answer based on 686 reviews

Features and Usability

### What are the key features of Paymo?

Paymo includes core time tracking and timesheet management, plus invoicing with custom templates, recurring invoices, and online payments. Reviewers also focus on project management features like task management, Kanban boards, Gantt charts, and project budgeting. Differentiating features include automatic time capture, expense tracking, and detailed client reports.

Answer based on 211 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Paymo offers a free plan with limits like 3 clients and 3 project templates, while paid plans start at $5.9/user/month for Starter, then Small Office at 10.9 and Business at 16.9. A free trial is available. Reviewers often call it affordable, though some mention extra invoicing charges and rising prices.

Answer based on 128 reviews

Integrations

### Which third-party tools and platforms does Paymo integrate with?

Paymo integrates with 10 third-party tools, including Slack, Trello, Google Calendar, Xero, QuickBooks Online, Gmail, and Freshdesk. Its catalog also includes Google Docs, Google Drive, and automation connectors like Zapier and Make, covering communication, scheduling, accounting, file storage, and workflow automation.

Answer based on 61 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Paymo?

Paymo is generally quick for teams to onboard, with an intuitive interface that many staff and newcomers can use right away. Training is available through live online sessions, videos, and documentation. Admins and project leads may need more time for initial setup, project configuration, and learning less obvious features.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does Paymo offer, and how do users rate the experience?

Paymo offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as fast, helpful, and easy to reach, with replies sometimes arriving within hours or sooner. Some reviewers report occasional delays, vague answers, or difficulty getting complex issues resolved.

Answer based on 110 reviews

Security

### How does Paymo handle data security and access control?

Paymo uses cloud-based hosting, customizable user permissions, Google sign-in, and a secure client portal that lets clients view project status without exposing other clients’ information. Reviewers also note limits: smaller accounts may lack stronger security options, and two-way authentication is missing, which some users consider a notable gap.

Answer based on 11 reviews

## Who uses Paymo?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive project tracking features

96% positive reviews out of 80

Most reviewers indicate project tracking enables accurate time logging, resource allocation, and clear project visibility for teams.

George P.

Web Developer, 1 employee.

"The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently."

Task management limitations and complexity

41% negative reviews out of 93

Some users say task management lacks advanced features, has confusing navigation, and struggles with handling complex workflows.

Rachael T.

Project Manager, 2 - 10 employees.

"Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered."

Continuous updates and enhancements

93% positive reviews out of 73

Most reviewers describe improvements as frequent, with user feedback driving new features and better overall functionality.

Tailored for freelancers and small teams

95% positive reviews out of 59

Most users comment small business support includes affordable pricing, essential features, and easy workflow management for freelancers.

Martin F.

Owner, 1 employee.

"I tested a lot of PM tools, and for my needs, Paymo does tick all the features needed every day as a small business owner."

## Features

AI summary

Based on 23,337 Task Management reviews

Capterra data shows that buyers of task management software rank the following features as their top priorities:

-   **Workflow Management** (**49%** of reviewers rated this feature as critical)
-   **Task Scheduling** (**46%**)
-   **Task Editing** (**44%**)

Paymo supports all three features reviewers value most: **Workflow Management**, **Task Scheduling**, and **Task Editing**. Together, these capabilities help teams organize work steps, assign and adjust timelines, and update tasks as priorities change, allowing teams to keep projects moving and maintain better control over day-to-day execution.

Workflow Management

4.1 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Task Editing

4.5 (57)

64.91% of 57 reviewers that rated this feature as important or highly important

Edit task information and all related elements

Mobile Access

4.2 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Collaboration Tools

4.2 (21)

52.38% of 21 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Task Progress Tracking

4.5 (65)

50.77% of 65 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Online Time Tracking

4.7 (140)

83.57% of 140 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor and record hours worked from anywhere, whether manually or automatically. Reviewers appreciate its simplicity, mobile and desktop access, and integration with invoicing, though some wish for more notifications for non-managers.

Paymo 128 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Automatic Time Capture: Automate recording of time to reduce human error
- Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dependency Tracking: Track and manage task relationships and dependencies
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Tracking: Track and measure time worked for employees
- Estimating: Estimate expected cost based on various factors before a project begins
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- For Small Businesses: Designed for small businesses
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Invoice Creation: You can quickly generate, customize, and send professional invoices, importing tracked time and tasks. Reviewers appreciate the automation, integration with Xero, and recurring invoices, though some mention limited template customization and occasional minor bugs.
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Leave Tracking: Manage and track employee attendance
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Currency: Manage and handle various international currencies
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Multiple Projects: Ability to handle several projects simultaneously
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Online Time Tracking: With this capability, you can easily monitor and record hours worked from anywhere, whether manually or automatically. Reviewers appreciate its simplicity, mobile and desktop access, and integration with invoicing, though some wish for more notifications for non-managers.
- Payment Processing: Accept, record, and reconcile financial transactions
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Costing: The process of estimating and tracking the expenses incurred for a specific project
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Paymo offers detailed tracking for time spent on specific projects, letting you allocate hours, monitor budgets, and assess profitability. Users think it’s easy to use, helps with billing accuracy, and provides clear visualizations of project progress.
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Tasks: Set the frequency of a task's occurrence
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Support: Provide support to your customers and employees remotely over a shared network
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spreadsheet View: UI looks like a spreadsheet
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Sub-Task Management: Split and manage tasks into individual components
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Board View: UI looks like task board
- Task Editing: Edit task information and all related elements
- Task Management: This aspect helps you organize, assign, and monitor tasks across multiple projects. Some reviewers find it intuitive and easy to set up, with templates and Kanban boards, but mention a need for better subtask handling and more customization options.
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Task Tagging: Add labels or tags to tasks
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- Timeline Management: Manage a detailed schedule of a product plan
- Timesheet Management: It gives you a straightforward way to log, review, and report time spent on tasks and projects. Reviewers appreciate the clear overviews, easy collaboration, and helpful reporting, especially for payroll, transparency, and visualizing daily or weekly workloads.
- To-Do List: A digital list of items that need to be completed
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visualization: Graphical representation of data or processes
- Web-based Deployment: SaaS, web-based, online deployment
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (532)

4.5

Based on 532 reviews

## Pricing

Value for money

4.6 (480)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/137033/Paymo/pricing/)

Free

$0.00

It includes:

-   Unlimited Time Tracking
-   Unlimited Invoices
-   Projects
-   Clients (limited to 3)
-   Tasks (limited to 50)
-   Task Views
-   Static Time Reports
-   Desktop & Mobile Apps
-   Guest Access

Solo

$9.90

Per User,Per Month

It includes:

-   Everything in Free Plan
-   Flat Rate Projects
-   Retainer Projects
-   Clients (limited to 3)
-   Projects (limited to 5)
-   Task Calendar View
-   Task Kanban View
-   Guest Access
-   In-App Tech Support
-   5GB Storage

Plus

$15.90

Per User,Per Month

It includes:

-   Everything in Solo
-   Task Spreadsheet View
-   Meta Kanban Board
-   Recurring Tasks
-   Bulk Time Entries
-   Active Timers
-   Timesheet Reports
-   Project Templates
-   Project Profitability
-   Proofing & Versioning
-   Recurring Invoices
-   Estimates & Expenses
-   Integrations & API Access
-   50GB Storage

Pro

$23.90

Per User,Per Month

It includes:

-   Everything in Plus Plan
-   Task Gantt Chart View
-   Task Dependencies
-   Portfolio Gantt Chart
-   Employee Scheduling & Workload
-   Project Schedule Timeline
-   Timesheet Approvals
-   Automatic Ghost Bookings
-   Employee Leave Management
-   Priority Support
-   Online Remote Assistance
-   500GB Storage

Value for money

4.6 (480)

4.6

Based on 480 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (516)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (516)

4.7

Based on 516 reviews

## User reviews

Overall rating

4.7

Based on 686 reviews

Filter by rating

5(497)

4(166)

3(21)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SN

Sylla N.

Creator

Arts and Crafts

### "Paymo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2024

Pros

Great for collaborating, I appreciate the time tracking and task management features.

Cons

Hard to learn at first, wish I could customize more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrea F.

Founder

Architecture & Planning

### "Profitability track with time tracking and project managment"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 16, 2024

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects. The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level. The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens. The lack of subtask feature is a big issue for managing complex projects. Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reasons for choosing Paymo

The ability to understand profitability of projects at task level

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Alex G.

President

Information Technology and Services

### "Very useful tool, but expect to pay for included features whether you need them or not"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 3, 2024

Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us.

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EO

Erin O.

Field Manager

Marketing and Advertising

### "Get Paid More with Paymo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 5, 2024

Overall a worthy software to help managers get organized and effectively run a successful project.

Pros

From beginning to end of project management, you have a software that allows you to build your dream as you see fit. Scheduling, Invoicing, time cards, all in one place.

Cons

Some apps that are more specialized may have additional features your business may need. Investigate first to identify nonnegotiables here, or potentially be disappointed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samuel K.

Owner

Logistics and Supply Chain

### "A Simple, All-in-One Solution for Small Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2024

It’s great for small teams and has a user-friendly design. Although it might not fit larger teams, for small teams, it simplifies project management and helps keep everything organized.

Pros

Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team.

Cons

Paymo is best for small teams, so it might not be as suitable if your team grows beyond 20 people. This makes me wonder what i will use if I hire more employees, but we shall cross the bridge when we reach there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KI

katie I.

CEO

Public Relations and Communications

### "PARTY FOR OUR PLANET"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2024

Pros

Ease of billing and project management!!

Cons

functionality of the platform overall could be better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Roxy Deniz O.

Digital Producer

Computer Software

### "User Friendly Time Tracking Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 23, 2024

Pros

I enjoy the easy to use Paymo platform and appreciate the features for efficient time tracking.

Cons

Paymo is a very effective tool for tracking time and I cannot think of any cons at the moment.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DT

Daksh T.

Software Engineer

Information Technology and Services

### "Amazing product to track times"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2024

Pros

The UI is so much simple and its very easy to log time.

Cons

There is nothing I dislike. Its perfect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GD

Goran D.

Software engineer

Program Development

### "Paymo is friendly time tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2024

Satisfied and haven't used a similar tool since i started using Paymo.

Pros

Tracks time like nothing else, i can export my monthly reports, has a lot of filters all in one tool

Cons

Sometimes seems like a minute overlaps and pushes the task aside even tho one ended an another began next minute (we are talking about 15min rounded time)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VA

Vignesh A.

Data Lead

Computer Software

### "Paymo is the easiest way to record time for invoicing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 7, 2024

Pros

As an end user for Paymo, I cannot stress on how easy it is to log time for tasks and send that for invoicing. It has made me and my team become incredibly efficient in understanding our time, figuring out roadblocks and solving issues faster.

Cons

I did not know that paymo had a desktop app, it gets a bit cumbersome to use the web version.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/137033/Paymo/reviews/)

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