# Page 14 | Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137033/Paymo/reviews

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Paymo

4.7 (686)

[View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Paymo

## Showing most helpful reviews

Showing 326-350 of 686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Craig R.  
Director CRM Services  
Information Technology and Services  
Used the software for: 1-2 years

### "Paymo pays off!"

June 10, 2015

5.0

I've had experience with many methods of tracking project time and been frustrated by complicated apps that still don't provide enough flexibility to be useful. Paymo is easy to use and allows us to switch rapidly between projects without having a mess to clean up at the end of the day, or charging clients for time spent being interrupted.

Pros

Ease of Use, Flexible tracking methods, Quick switching between projects with plug-in apps.

Cons

The only con I can make is that you have to pay a small fee for it, but it's worth it. One great feature would be a multi-project tracking where time for more than one project could be split by percentage after the fact.

Review Source

PI

Popa I.  
Attorney at Law  
Law Practice  
Used the software for: 1-2 years

### "I've been using Paymo for 1 year now. It is of great help - easy to use and very friendly interface."

June 30, 2018

5.0

Fantastic added-value to my business.

Pros

It is one of the most friendly timekeeping software I've ever used. Although I do not use all its functions (e.g. accounting), it has proven to be a "must-have" for my professional activity. I really appreciate customer support - all queries addressed over time have received prompt and useful response. The price is competitive and the budget options provided are highly appreciated. I warmly recommend the software. I also love the option to fill-in time both bulk (e.g., 2 hours) and by hours (12:00 - 14:00). My clients really appreciate this kind of transparecy.

Cons

It would also be of great help if time reports could be exported in Word format (editable). This is not necessary a "con", but an improvement suggestion.

Review Source

Juan Ignacio G.  
SEO Senior Analyst  
  
Used the software for: 2+ years

### "Excellent price for the completeness that is"

November 29, 2017

5.0

Internally in my work we use it to measure how much time we use in each client since many of them ask us to quote for hours, but at the same time it helps us to understand how we divide our time in the office and optimize it.

Pros

It is a very inexpensive tool for the functions it has, since it not only tracks the time but also allows to generate reports, compare metrics, etc. I think one of the highest points is the user-friendly interface that you have, very intuitive and fast access to all its features

Cons

I think it fulfills the function without any problem, it is a reliable tool but above all practical. Perhaps as the only point to consider, it would be good to incorporate a special platform for managing reports and thus have the full spectrum of features.

Review Source

Lorelei F.  
President  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Well Done Paymo on your affordable, simple to use, time tracking software for internal and client projects!"

July 19, 2015

5.0

Pinnacle Communications & Media Inc uses Paymo to track my time when working on multiple projects for multiple clients. It's given me an improved snapshot of how long things take, which will improve my estimating and bottom line. Pinnacle Communications does planning, research, writing, design and implementation for small business, government, and non-profit clients. We outsource some work to designers and web developers, who I coordinate, and often underestimate that time. We recommend Paymo to the designers as well. I also use it to track administration time, which helps me feel productive especially when I have fewer billable hours in a month.I plan on using Paymo to track time towards our own marketing goals.

Pros

\-Desktop tracking and updating app makes it fast easy to add tasks for tracking "on the fly". The browser doesn't need to be open. -Useful to track internal, non-billables too, such as administration, and business marketing. - Customer support is efficient, timely, and friendly. -The dashboard displays my clients and billable reports in a nice clear, coloured interface.

Cons

I haven't tried the invoicing beyond the free trial, perhaps when our invoicing volumes increase.

Review Source

GM

Guy M.  
  
Religious Institutions  
Used the software for:

### "Very creative and fully-featured"

June 9, 2015

4.0

I have been using Paymo since their version 2, when it was free (around 2 years, give or take). I got hooked back then, then fell even more in love with it when Version 3 came out. I found it when looking for a time clock tool. I run a small business that is hourly contract based, so I needed something to allow me to track multiple employees (users), and the time being spent on contracts. Paymo fit that bill very well. The invoicing features are awesome as well. Project Management is not really its design focus, however it does have a pretty robust setup that is more than adequate. You can track clients, projects and tasks with fairly decent organization. Some detailed reporting and a few light dashboard graphs top off a nice package.

Pros

Invoicing (custom templates, recurring invoices), Reports (customizable, very detailed), Time Tracking (detailed time sheets, detailed timer widget, summary graphs, mobile app, best I've seen), Support (support is email based, however is maintained through an in-page chat type format, making it very easy to communicate with support, and they have pretty quick response, usually same or next day.)

Cons

Really not much to say here. These guys are emerging into this market, so every once in a while I encounter a bug or so. Sometimes they are slow to get them fixed. I get the feeling that they are struggling just a little bit to keep up with demand.

Review Source

Claire C.  
CEO  
  
Used the software for:

### "Paymo is helping me set up my small business"

June 9, 2015

5.0

I started a business earlier this year. I could not afford to pay for a time tracking app, but needed one because a lot of the work I do for clients is by the hour. I searched around for a free app, and found Paymo after trying a few others first. The others did not have the functionality I needed, or were too complicated to learn fast, or focused on the wrong things. Paymo was the easiest to start using immediately and had the functionalities I needed. Even the free version of it had what I was looking for. Actually, the app gave me more than I was looking for. The best part of it? It provides all the functionality you need but also doesn't take forever to learn how to use. Soon, I will become a paying client, but I am writing this out of gratitude. I am amazed that Paymo offers a free version and it's definitely the one I will stick with when I can afford to start paying for the upgraded version. I have also experienced excellent support. They are fast to get back to you when you need help, and they are effective. And I am not even a paying client - yet!

Review Source

JE

Jorge E.  
Master  
Legal Services  
Used the software for: 1-2 years

### "Completo, estructurado y facil de usar"

May 7, 2020

5.0

Tenemos una buena experiencia, nos ayuda a mejorar la organización de los proyectos legales, enriqueciendo el software con las integraciones que permite.

Pros

Facilidad de uso, adaptación del idioma, libre elección de menús y funcionalidades, soporte-servicio y costo asequible

Cons

App movil puede involucrar mayores funcionalidades

Reason for choosing Paymo

Esta mas enfocado a la gestión de proyectos, sus funcionalidades son adaptables y precio asequible

Review Source

Response from Paymo

June 17, 2020

Garcias, Jorge! Indeed, the mobile app will include more collaboration features such as task assignment and comments with the next release, stay tuned :)

PM

Paula M.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "So simple to use"

October 15, 2018

4.0

It's fantastic at keeping a track on our team's hours and we can easily see when a project is running close to over budget. The invoicing function is invaluable to us as a small business and is very easy to use and efficient.

Pros

It is incredibly easy to use and intuitive in its layout.

Cons

The report writer doesn't allow you to edit the report on line - you need to edit the entry on the timesheet or re-run the report

Review Source

SG

Sean G.  
Project Administrator  
Renewables & Environment  
Used the software for: 1-2 years

### "Paymo"

July 11, 2019

4.0

Useful for time tracking, has made staff management easier particularly for keeping track of our contract or non-salary hours on a project-by-project basis.

Pros

Useful for tracking hours and billables. Practical API integrations to use for pulling data for further analysis at a project and business level.

Cons

Not the most user friendly interface and lacking depth of features.

Review Source

Response from Paymo

January 15, 2020

Hi Sean, Happy to know that you find the API well-documented, we have an OAuth 2.0 too, although private. Not sure what you mean with lack of feature depth - can you give us some examples at support@paymoapp.com? Thanks, Marcel

JK

Jouni K.  
Account Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy time management"

March 20, 2024

5.0

Pros

Easy usability and tracking of time and projects. Very good reporting capabilities. Widget is helpful.

Cons

Direct billing is not in use in our company.

Review Source

VR

Verified Reviewer  
PHP Developer  
  
Used the software for: Less than 6 months

### "Using Paymo for 2 months and it's fine. There are things that can be improved but overall it's great"

June 18, 2018

4.0

It helped our company to manage time and accounting.

Pros

Tracking time feature is great. Fast task select, one click and it's done. Timesheet are also great feature, easy to manage and see what I've done.

Cons

RWD on my phone doesn't exist. I couldn't use webpage on my phone (Xiaomi Redmi3, Google Chrome) and need to switch to Desktop mode (still, I couldn't use it as I wanted to). Also when I'm adding Task title/description, it saves only after closing window by myself. If I close it via chrome tab, it will disappear (annoying).

Review Source

Response from Paymo

August 14, 2018

Hi, We created dedicated mobile apps (iOS and Android) for mobile use. We're currently working on an improved version of the mobile app.

AB

Amy B.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Tracking Employee Hours"

March 17, 2020

5.0

My experience with Paymo has been positive and trouble free.

Pros

Paymo makes it extremely to track employee clock ins and outs. It also makes it simple to track time involved in various projects that are being worked on.

Cons

There hasn't been anything to stand out that I don't like about this software. Everything works as it should the majority of the time.

Review Source

Response from Paymo

June 17, 2020

Wohooo, kudos Amy

AN

Aamna N.  
Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Paymo Review"

March 13, 2024

4.0

our overall experience with it has been good

Pros

One thing we like about Paymo is that it's easy to use.

Cons

One thing we like least about it is that sometimes we have trouble viewing some of the information

Review Source

Response from Paymo

March 18, 2024

Hi Aamna, Thank you for the review, we appreciate it. Can you please contact our support regarding the issues you're having with viewing the data? Thank you!

HF

Hugo F.  
Agency  
Online Media  
Used the software for: 1-2 years

### "Perfect!"

June 17, 2020

5.0

Planing my project task with very usability and controll my team jpbs perfect well.

Pros

I can know How much coast developer wich project in my agency.

Cons

The price is to much for brazil and I think is need some another price.

Review Source

Response from Paymo

June 18, 2020

Hi Hugo, Thank you for the feedback. Please write us at support@paymoapp.com about your inquiry. Prices are in $USD (even though we're from Europe). Will evaluate if we can add multi-currency in the future. Until then, please post this feature request on our forum: https://community.paymoapp.com/ Obrigado!!

KD

Kira D.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use time tracker"

November 17, 2022

5.0

Pros

I like the ability to click and drag to lengthen/shorten tasks, ability to copy tasks, and general ease of use.

Cons

Sometimes I do have to refresh the page to fix the hours on a task (they stop being draggable or otherwise)

Review Source

NI

Nadia I.  
Damage Prevention Support  
Renewables & Environment  
Used the software for: 1-2 years

### "Paymo for the people"

March 25, 2024

4.0

Pros

It has friendly user interface and maintaining hours based on projects is as easy as click and add

Cons

Independent user functionality for creating personal time reports etc.

Review Source

ED

Emma D.  
Graphic and web designer  
Design  
Used the software for: Less than 6 months

### "Small business time saver "

March 18, 2024

5.0

Pros

The ability to track multiple projects for many clients makes this the perfect tool for a freelancer working on retainer.

Cons

There is a bit of a learning curve to start tracking all your different projects

Alternatives considered

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Review Source

JB

Jason B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Great App for Freelancers to Manage Client Projects"

June 15, 2016

4.0

I was first introduced to Paymo because a client was using it already for their own internal business management logistics. As I became more familiar with its features and functionality, I began using it for my own projects.

Pros

Makes it easy to keep track of multiple projects across multiple clients Quick timesheet reports are very helpful Helpful for breaking down time usage across projects

Cons

Wish the automatic timer had some additional functionality for alerts Some additional customization options on displays would be nice

Review Source

Response from Paymo

July 11, 2016

Hey Jason, thank you for the review, greatly appreciated! I'm glad you like the app, and.. you're right: it's very hard to find the "perfect app", and it's much harder to build the perfect one :)

SC

Samantha C.  
Junior media manager  
Entertainment  
Used the software for: Less than 6 months

### "Paymo review"

March 28, 2024

4.0

Pros

The time sheet and the fact than we can mesure the time on a project.

Cons

If I create someting the rest of my team cannot see it because I'm not the administator.

Review Source

Response from Paymo

April 2, 2024

Hi Samantha, Thank you for the feedback, we appreciate it. Please note that you can be a project manager and assign other users to the projects and tasks that you've created, you don't necessarily need to be an admin. Whenever you run into an issue, please don't hesitate to get in touch with our team,.

Marco D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool to merge time tracking and task management"

February 27, 2020

4.0

Pros

we came from two software: one for time tracking and one for task management. With Paymo we have merged the two things so we can manage better our business.

Cons

there are some little things that can be improved. For e.g. rapid inline task creation like todoist.

Review Source

Response from Paymo

June 17, 2020

Hi Marco, Thank you for your thoughts! We do have in-line task creation, are you talking about speed in particular? If yes, please write us at support@paymoapp.com

SL

Stephanie L.  
senior project designer  
Architecture & Planning  
Used the software for: 6-12 months

### "Timesheet and project admin"

March 16, 2020

5.0

Good. Again, easy to use with minimal training

Pros

Ease of user interface, ability to see time spent on task, seeing how other's are performing on their task

Cons

nothing yet, still too new to the software to really see any issues as I mostly use the software for time management and project schedule.

Switched from

[BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)

Company switched

Review Source

Response from Paymo

June 17, 2020

Thank you, Stephanie :) We've just released a new time tracking feature: the ability to copy-paste a time entry inside the Timesheets area. Be sure to check it out!

MJL

M Juliana L.  
  
  
Used the software for:

### "Great app!"

June 8, 2015

4.0

I've been using Paymo for over 3 years, and I have seen the evolution of this app. They have definitely evolved with the demands of busy professionals, and have got to a point where the apps are not only easy to use, but with a fun interface. I have recommended Paymo to every person I can, and will keep doing so. The only downside is the price, which is way too high.

Pros

The interface is super easy and fun to use, and the unlimited project feature fits my needs perfectly.

Cons

I would like the task templates to be modified. Currently, I can add tasks and save as templates, but I would like to modify the templates and have this reflected on all projects. In addition, I have the paid version which allows me to have unlimited active projects, but I am not very happy with the price. I think the price is extremely high, even with the student discount. I would like to pay no more than 99 cents per month, and that would be somewhat fair. The reasons why I haven't moved to a free app (which there are a bunch out there) is because I already have all my projects here. Paymo used to be free for over 3 years, and then they decided to make everyone pay, even those customers who, in one way or another, helped them evolve and make it better.

Review Source

Jeppe S.  
Mediegrafiker og indehaver  
Graphic Design  
Used the software for: I used a free trial

### "Intuitive and simple - highly recommend"

March 17, 2016

5.0

I've been searching the web for the perfect project management software for my needs and Paymo is spot on. I have my own design agency so I don't need a project management system bloated with features I don't use. Paymo is simple and has everything I need. I can even disable things I don't need. Many project management systems lack som basic "CRM" features like clients/contacts and notes/wiki. Paymo has both. As a small business I don't need all the advanced CRM features, I just need something simple to manage both projects, contacts and important notes. Combine that with a great user experience, simple but powerful features and a customisable interface and you have Paymo.

Pros

\- All the right tools - Clarity - Great overview - Customisable UI (basic) - Easy to use - Desktop and mobile apps - Time tracker - Integrates with Zapier - Basic CRM features - Notes

Cons

\- No kanban boards yet (will be released in 2016 though) - No contact categories (would be lovely to categorize contacts in folders like "client", "suppliers" and "leads") - Dashboard not customisable (will be released later in 2016 though)

Review Source

VR

Verified Reviewer  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Best Management Tool"

April 5, 2022

5.0

Paymo is allowing my company to effectively track projects from beginning to end

Pros

Paymo is the best way to track tasks and streamline the whole project management process for any company.

Cons

There has not been anything I disliked about Paymo, so far. Overall, it has been very user friendly.

Review Source

IP

Isabella P.  
Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "What I like "

November 17, 2022

5.0

It's been good. I'm learning how to use it, and how can I use in a effective way.

Pros

I like the design - it's clean and intuitive. Has several features that make more easier to fulfill a task list.

Cons

Sometimes, I find hard to understand all the features and settings in Paymo.

Review Source

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