# Page 18 | Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137033/Paymo/reviews

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Paymo

4.7 (686)

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Last updated March 13th, 2026

# Page 18 - Reviews of Paymo

## Showing most helpful reviews

Showing 426-450 of 686 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Richard M.  
  
Design  
Used the software for:

### "I depend on this app for my business"

June 8, 2015

5.0

I love this app - I use it to track time for multiple clients, keep track of how much time I'm spending on each, invoicing, and project management when a project is complex or big enough to warrant it. Recommended, even after they went to a mandatory paid account.

Pros

Time tracking unequaled anywhere Reports are easy to configure Invoicing totally integrated (did I send them an invoice? Oh, yeah! It shows right there!) Project management if you need it Operates a little like a client CRM

Cons

Invoices don't always import the report info, but they're easy to configure manually.

Review Source

Lesley O.  
  
Graphic Design  
Used the software for:

### "Invoice every minute with Paymo"

June 9, 2015

5.0

For a very small monthly payment, I have been able to capture so many more minutes that have turned into hours! The benefit to my small business has been phenomenal and I couldn't possibly go back to my old, haphazard time sheets! Being able to create instant client reports has been invaluable too. Just last month a client queried an invoice and I was able to give such a detailed summary of my hours on that account that the matter was settled immediately.

Pros

• Capturing every minute • Precise reporting, with custom time range

Cons

I would very much like to be able to incorporate expenses associated with specific tasks.

Review Source

Joe B.  
  
  
Used the software for: 6-12 months

### "Paymo is excellent to use and is the best I've seen in a long time."

March 13, 2016

5.0

I've used many project management apps and I have found Paymo to be the best. It's easy to learn and even easier to utilize. Which is very important, because if the product cannot be utilized effectively it will actually make you less productive. This is because Paymo is super intuitive. The functionality is just right. Invoicing, milestones, file uploads. Just right.

Pros

\- Invoicing - Milestones - Reporting

Cons

\- Client area - Client discussion

Review Source

SP

Steve P.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Excellent time recording / analysis tool that has always been good, and is still getting better."

September 6, 2017

5.0

Great visibility of where time is being spent, including analysis of time write-offs, job profitability and staff productivity levels.

Pros

Paymo is easy to use in configuration, time recording and reporting. It's a great solution for scheduling and recording staff and subcontractor time.

Cons

Paymo is attempting to make the transition from a time recording utility to a full-blown project management tool. In this regard it has a way to go, so it's sort of caught in the middle at the moment. I've made a couple of attempts to work with the auto-time recorder, but have given up each time (but that's possibly more related to the fragmented nature of my work - your mileage may vary.

Review Source

VR

Verified Reviewer  
Teaching Assistant  
Higher Education  
Used the software for:

### "Exactly what I need."

June 8, 2015

5.0

I use Paymo for tracking my PhD study, my volunteering and my consulting work. It helps me accurately and easily charge for the work I have done, as well as keep my life balanced and my work focussed.

Pros

Great timer function, useful phone app, customisable reports, love the timesheet view to see how I've spent my day/week. Good customer support as well, and the aesthetic is simple and nice.

Cons

Would be great to have a function to move all the time logged under one task to another task, but that is very minor, and only an issue if you're indecisive like me.

Review Source

AN

Adam N.  
Lead Web Designer  
Internet  
Used the software for: 2+ years

### "Paymo Gets My Vote for #1 Small Business Billing App"

December 7, 2016

5.0

Excellent support first off. Next, killer UI. Paymo presents a plethora of essential features while retaining shear simplicity in execution. From my consumer research, Paymo offers more function and value for less than the competitors. I have relied on Paymo to simplify and automate my accounting and invoicing with over a dozen clients for the last 3 years, and never had a single regret about the service in ANY way. Happy to compose a 5-star review for the app which empowers me as an entrepreneur.

Review Source

BZ

Bart Z.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy yet powerfull with awesome UX"

June 28, 2016

5.0

We have tried many different PM tools but Paymo finally helped us to systematize our workflow. The best thing thought is that it also helps to keep your budgets in a good shape an control cashflow. It has great interaction design, awesome support Great tool!

Pros

Biggest advantage for me is budgeting features. Cool UX/interaction Easyness Even lazy team members are using it

Cons

Can't add external stakeholders/clients. You have to pay for every user

Review Source

Response from Paymo

July 11, 2016

Thank you for the review Bart! We're glad that everyone on your team likes the app. In the future we're planning to improve the client portal, which will give clients access to more info (free of charge :)

Dimitri Z.  
Network Architect  
Telecommunications  
Used the software for:

### "easy time tracking with Paymo"

June 9, 2015

5.0

Being a freelancer working for different companies on different ICT projects, it started to get though and very time-consuming to keep track of all my hours in the old-fashioned excel sheet I had created earlier. Then I got referred towards Paymo by another self-employed collegue and I immediately started to see the benefits of using this online service. All of my customers and projects were easily set up and I could start entering my hours. Now at the end of each month I just have to run my custom report and can easily send out my invoices! For me Paymo has proven to be a very reliable solution and a real time-saver for my financial administration!

Review Source

Catalina S.  
  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome App for Busy Entrepreneurs"

July 15, 2015

5.0

After trying over 10 apps, i chose Paymo. Easy to use, covered everything i needed (unlimited clientes, projects, tasks, reports and monitor time both on laptop and ios app) and the pricing is affordable for an independent or start-up. I also found that I could translate invoices and estimates into my local language with no hassle. I highly recommended to those starting solo or small businesses. Trust me, 4.95/mth for unlimited projects is hard to find elsewhere.

Pros

Pricing Excellent customer service Easy customisation and interface Awesome reports

Cons

Rollover time from project to project. I work on different projects for the same client and sometimes they ask to take time budgeted from one to the other and i can do it manually but would love to be able to just transfer that time with a click!

Review Source

MH

Mackenzie H.  
Producer  
Media Production  
Used the software for: Less than 6 months

### "Reviewing Paymo for Creative Agency"

August 29, 2018

5.0

So far so good! The support team has been prompt in getting back to us, and so far everything seems relatively easy to get the hang of, once you dedicate some time to clicking around and screwing up and making it right. There's a few bugs here and there but nothing life-altering. It's not as straight forward as I had hoped, but it is made up with all of the functions and comprehensiveness.

Pros

It is very comprehensive. Allows for project tracking, time sheets, and all sorts of data collection needed all in one place.

Cons

It's a bit tricky to get the hang of, with all of the tabs, charts, buttons and options. There's just SO much, so really's it's like a double edged sword, because that's both 'good' for flexibility, but 'bad' because there's an extended period of trial and error.

Review Source

AP

Anastasia P.  
Director of Product Management  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool to manage projects from start to finish"

March 20, 2020

5.0

There is a very good thing about Paymo for nonprofits organizations - it is a 50% discount

Pros

You always need a software tool to handle your project management tasks to be on time with them and to finish your projects on time. This software allows you to look at your project from bottlenecks side, to indentify them and to overcome them.

Cons

Just little thing. Dashboard is not customizable, it would be great if I could do that according to my own needs and they can be different from one project to another.

Review Source

Response from Paymo

June 17, 2020

Hi Anastasia, Thank you for your review! Please upvote your suggestion on our community forum: https://community.paymoapp.com/t/customisable-panels-in-the-dashboard/186 Usually, the most upvoted feature suggestions get built :) Cheers, Marcel

William N.  
Art Director, Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Very useful. Mobile is a great plus, although the online app works best (see Cons)."

March 27, 2018

4.0

No-hassle time keeping and project management.

Pros

Ease of use, organizes well, clear and useful functions, customizable, and editable data. Convenient email submission feature. Also, plugins for desktop applications (which I have yet to explore, but are a good idea.)

Cons

Some invoicing feature should be added, like a summary of billed time, organized by days instead of items (I've been asked for this by clients and have to edit manually.) Also, mobile functions don't always transfer to the online account (e.g. tasks added via mobile 'might' save, but may not reflect time.)

Review Source

Response from Paymo

August 14, 2018

Hi William, We're currently working on a new mobile app that should fix the "communication" issue.

CR

Claire R.  
Office Manager  
Media Production  
Used the software for: Less than 6 months

### "Cactex Media's Review of Paymo"

May 28, 2019

5.0

We can now keep track of all billable hours by project. During payroll days, our Office Manager no longer has to try and track down time sheets from each team member.

Pros

The ease of use and flexibility of Paymo is what Cactex Media likes most. Each team member can choose how they view the projects, how they track and enter their time, what tasks are still outstanding, etc. Our accounting department likes how we can now report team members's hours by project - which makes it easier for client billing purposes.

Cons

We do wish Paymo would integrate with Quickbooks.

Review Source

Response from Paymo

January 15, 2020

Hi Claire, We integrate with QuickBooks Online since last year, check the step-by-step guide here: https://help.paymoapp.com/en/articles/3196361-quickbooks-online-integration Hope it helps!

VR

Verified Reviewer  
Consultant  
  
Used the software for: Less than 6 months

### "Not very intuitive as a task manager"

May 14, 2018

3.0

Pros

Used this product for a few weeks as part of a trial but we went elsewhere in the end. Has most features you want, just not so easy to find.

Cons

Not very intuitive and most users did not adapt to it. Probably something a team could be taught to use but would require significant onboarding.

Review Source

Mayank W.  
Data Entry Operator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Paymo"

December 5, 2018

4.0

One must try the trial period at least

Pros

As there are already many softwares of this kind but recently i switched on to Paymo. It has made management of projects easy for the us and time tracking system is pretty much accurate

Cons

The pricing could have been little beeter otherwise awesome pick

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Great for time tracking, to price work accordingly."

June 5, 2018

4.0

Pros

As a small business owner, it's important to price your work comparably. Many of us don't actually realize how long it takes to create something, or to finish a freelance job, so we undersell ourselves. Paymo allows me to track my time, and send those timesheets to the client. You can have multiple projects, which is great for me. I also use it for author conventions, to track my assistants so I can pay them within days of the event.

Cons

I do wish they'd bundle invoicing with the main free plan, even if that bumps it up a few dollars a month. There's no reason to have a system meant to bundle 3 products into one if you have to pay extra because some are 'add-ons'.

Review Source

JF

Jason F.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Great program and app"

August 2, 2016

5.0

I've been using this system for the past 6 years. It's the best tracking system I've found. I'm able to accurately time my hours, stop and go, manage projects and manage my team. It really helps my company.

Pros

Timer by task, project management

Cons

Nothing

Review Source

MD

Misty D.  
Quality Improvement Specialist - Project Facilitation  
Hospital & Health Care  
Used the software for: 2+ years

### "null"

March 8, 2018

5.0

Review Source

Andrew N.  
Senior Multimedia Producer  
Graphic Design  
Used the software for: Less than 6 months

### "Ultimate app for freelancers"

August 26, 2018

5.0

Earlier this year I was finding it hard to stay on top of jobs, clients and tasks, often with many of the smaller tasks getting missed. Paymo has allowed me to stay on track and earn a lot more money, faster.

Pros

Very clear project breakdowns. Ability to develop quotes from project templates and task lists, progress dashboard.

Cons

Mobile app is non-existent, however the team have informed me it's coming in the last half of 2018 which will be fantastic. Aside from that, my least liked components are also non existent in other apps online, so really are just a product of personal project management methods such as specific project top level progress indicators.

Review Source

LeShante H.  
  
Executive Office  
Used the software for:

### "Loving Paymo!"

June 9, 2015

5.0

My business, an Executive Virtual Assistant company, has been using Paymo for a few years and have had no issues with them...absolutely love the service they provide! Although we are a pretty small company, they accommodate small and larger groups. If you're looking for a user-friendly time-tracking, invoice generating and project managing application...Paymo's the one for you too!

Pros

Tracks time, Generates invoices, Keeps track of your projects' progress, works well!

Cons

Additional invoices require an upgrade (which means you pay little more)

Review Source

KL

Katherine L.  
UX/UI Designer  
Computer Software  
Used the software for: Less than 6 months

### "Great way to track time"

October 21, 2019

5.0

I recommend Paymo to anyone who needs to keep track of their time; it's useful for agencies and those who work in a consulting capacity.

Pros

Easy to use and quick functionality. You can even customize the color scheme.

Cons

Nothing immediate comes to mind. It may be nice if the software detected when your task is active for more than 24 hours perhaps, and stops it. Sometimes people forget to turn it off over the weekend.

Review Source

Response from Paymo

January 14, 2020

Hey Katherine, We do have idle time detection on our desktop widget and Paymo Plus - download them here: https://www.paymoapp.com/downloads-and-integrations/ I would recommend the desktop widget to start with, PaymoPlus is more for multi-taskers. The web timer will soon undergo a complete revamp, so expect some goodies soon :)

Emmanuel C.  
  
Internet  
Used the software for: I used a free trial

### "Paymo is a great App"

October 26, 2015

5.0

Our company is growing everyday. We are faced with more and more project. PAYMO is THE app when you want to manage your time. I recommend it without fear to all my relatives and professional contacts.

Pros

The support is very excellent. Each time I had a question, I receivend a answer within a couple of hours. If you are looking for a solution to manage your projects and control their costs , Paymo is really the ideal solution. I recommend it without fear to all my relatives and professional contacts.

Cons

what could be improved would be to create a type of project that could be useful as "contract of service" with a certain amount of hours in credit. This would be useful for our company.

Review Source

VR

Verified Reviewer  
Audio Producer  
Media Production  
Used the software for: I used a free trial

### "Paymo"

April 4, 2019

5.0

Pros

This really is all in one project management, the best thing about Paymo is that it is solutoins-based software that is built around common failures of projects. The GANNT chart work-flow is particularly intuitive.

Cons

It's so comprehensive it requires lots of time to learn, and the knowledge-base it rather limited.

Review Source

Response from Paymo

January 15, 2020

Wow, great to know that you find the Gantt Chart intuitive :) We've just updated the knowledge base, take a look at it again: https://help.paymoapp.com/en/ It will also be doubled by video tutorials, they beat text format at any hour. If you still struggle with a few features, write us at support@paymoapp.com to schedule a free, personalized onboarding session :)

DM

David M.  
Designer  
Design  
Used the software for: Less than 6 months

### "A must have for every small company!"

October 3, 2016

5.0

I've worked about 9 years in a company writing down my daily tasks on a sheet of paper. It was a real nightmare. For my own little company I wanted to find an affordable, flexible and reliable solution to track down the time spend on different projects. We believe that being well organised with time is a major key to success. Time is money right? I've compared online apps like Paymo for quite some time and tested quite a few as well. Paymo has really all we need and it keeps improving. In the beginning when things were a little confusing, their support was always super reactive to help me out in less than 24 hours. I highly recommend Paymo.

Pros

\- Paymo comes with a nice desktop widget Paymo Timer (I'm using Paymo on mac) and another app called Paymo Plus which is really awesome. You can monitor absolutely everything you do with your computer and easily organise each task by drag&drop to each different project. - Their subscription plans are really affordable.

Review Source

CW

Christina W.  
Interior Designer  
Design  
Used the software for: Less than 6 months

### "Paymo is great"

March 16, 2020

5.0

Pros

I have worked with a few other project management softwares and it seems to combine the best features of all the products I liked. It is very easy to use and see the progress on each task. It has streamlined some of our processes into one place.

Cons

The one place we found needs improvement is the work allocation side. It seems a little labor intensive rather than a quick snapshot of milestones to not overwhelm employees with deadlines.

Review Source

Response from Paymo

June 17, 2020

Hi Christina, Appreciate the review (and your whole team for contributing to this) Not sure what you mean with the "labor intensive" part. Can you write us at support@paymoapp.com to better understand the situation? Thank you, Marcel

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