# Page 2 | Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137033/Paymo/reviews

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Paymo

4.7 (686)

[View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Paymo

## Showing most helpful reviews

Showing 26-50 of 686 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Andrea F.  
Founder  
Architecture & Planning  
Used the software for: 1-2 years

### "Profitability track with time tracking and project managment"

November 16, 2024

4.0

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects. The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level. The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens. The lack of subtask feature is a big issue for managing complex projects. Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Paymo

The ability to understand profitability of projects at task level

Review Source

AG

Alex G.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Very useful tool, but expect to pay for included features whether you need them or not"

October 3, 2024

3.0

Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us.

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

Review Source

SN

Sylla N.  
Creator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Paymo Review"

November 22, 2024

5.0

Pros

Great for collaborating, I appreciate the time tracking and task management features.

Cons

Hard to learn at first, wish I could customize more.

Review Source

EO

Erin O.  
Field Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Get Paid More with Paymo!"

September 5, 2024

5.0

Overall a worthy software to help managers get organized and effectively run a successful project.

Pros

From beginning to end of project management, you have a software that allows you to build your dream as you see fit. Scheduling, Invoicing, time cards, all in one place.

Cons

Some apps that are more specialized may have additional features your business may need. Investigate first to identify nonnegotiables here, or potentially be disappointed.

Review Source

Samuel K.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "A Simple, All-in-One Solution for Small Teams"

August 1, 2024

5.0

It’s great for small teams and has a user-friendly design. Although it might not fit larger teams, for small teams, it simplifies project management and helps keep everything organized.

Pros

Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team.

Cons

Paymo is best for small teams, so it might not be as suitable if your team grows beyond 20 people. This makes me wonder what i will use if I hire more employees, but we shall cross the bridge when we reach there.

Review Source

RG

Ruth G.  
Senior Administrator  
Design  
Used the software for: 2+ years

### "An inexpensive but highly useful tool"

March 11, 2024

5.0

Very good. We've needed a bit support on a couple of occasions and they have always been quick to resopond and helpful.

Pros

We use it as a simple MIS and it has ticked all the boxes required to the extent that it is something we now depend on.

Cons

On occasion, our invoices can be very long with lots of parts. In some instances, the PDF download function can cause errors at the end of pages. This has involved some manual correction on our part, or, we tend to use the online invoice function instead.

Review Source

RK

Rivky K.  
Consultant  
Program Development  
Used the software for: 6-12 months

### "Paymo user for software management"

March 27, 2024

3.0

Pros

Can communicate with clients easily and tracks time.

Cons

No comprehensive place to see what is going on all your Projects.

Alternatives considered

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)

Review Source

VS

Victoria S.  
Executive Assistant  
Executive Office  
Used the software for: 6-12 months

### "We love Paymo!"

March 28, 2024

5.0

Pros

How efficient and organized it made our office!

Cons

Nothing! We are very happy with it! Love how user friendly it is!

Review Source

AC

Alessandro C.  
Account  
Accounting  
Used the software for: 2+ years

### "How to time tracking correctly your work"

March 29, 2024

5.0

Very good and profitable, an excellent control tool

Pros

I appreciate the ease of creating projects and the possibility of modifying them; management through multiple administrators is a great solution.

Cons

The difficulty in moving a project from "new business" to "standard"; the formulation of reports should also be more immediate with the export of a simplified Excel file to be delivered to end customers where the differentiation is already present in: date\*/activity\*/operator/hours\* spent and general total

Review Source

VT

Vicky T.  
CEO  
Writing and Editing  
Used the software for: 1-2 years

### "Excellent task- and time tracking software for small agencies"

April 2, 2024

5.0

Pros

Task management and time tracking is baked into ONE system so you pay once, not for two different systems. Easy to use like Asana, but packed with more functionality, like Clickup – but much better than either.

Cons

Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Paymo

Can’t remember all options, but we looked at everything we could find. Paymo had all the functionality in one system and was reasonably priced for a small business.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Limited functionality of Asana, bugs and issues with Clockify.

Review Source

GL

Gerald L.  
Director  
Architecture & Planning  
Used the software for: 2+ years

### "Good value for money"

March 18, 2024

4.0

Overall a great app to use. We successfully manage a small team of 9 with the feature set and get good feature development feedback

Pros

Value for money, ease of set-up, timesheet format, project overview dashboard, Feature roadmap & community feedback forum

Cons

Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option

Alternatives considered

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Paymo

Best timesheet handling. Excellent project overview dashboard

Switched from

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)

Very difficult to manage and difficult for staff to use

Review Source

MW

Manuel W.  
WordPress Consultant and Webdesigner  
Design  
Used the software for: 1-2 years

### "Great platform for freelancers & agencies"

March 18, 2024

4.0

Overall very satisified. I wish Paymo would offer more customization and more robust templates, or a clever AI assistant which analyzes my usage and makes suggestions to save me more time.

Pros

I like that Paymo can be used with different setups and requirements. As a freelancer, I can set up my clients, my projects and keep track of all of them. It's a critical app for me.

Cons

The mobile app needs more refinement. As i invite guests over to my project dashboard, I am currently unable to notify them whenever I post a comment. This has been unsresolved for a while so I barely use the app.

Alternatives considered

[SmartSuite](https://www.capterra.com/p/242046/SmartSuite/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Paymo

Paymo had a competitive pricing in comparison.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello is very easy to start out with, but it lacks collaboration features and time tracking. Collaboration is better when in the paid tier but that exceeds Paymo, since you have to pay for a seat for every client.

Review Source

GP

George P.  
Web Developer  
Internet  
Used the software for: 1-2 years

### "Unveiling the Power of Paymo's Project Management Suite"

March 30, 2024

5.0

Pros

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Cons

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Paymo

Paymo is more userfriendly and easy to use.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

I believe Paymo is more userfriendly and easy to use.

Review Source

RH

Rachel H.  
Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Paymo review"

March 27, 2024

4.0

Pros

Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.

Cons

Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.

Switched from

[Forecast](https://www.capterra.com/p/166339/Forecast/)

Was very expensive and we weren't using all their features properly so wasn't worth the money for us.

Review Source

Response from Paymo

March 28, 2024

Hi Rachel, Thank you for the feedback, we appreciate it. Please note that by using the Day view in Team scheduling you can set specific time intervals the user should be working on the tasks.

MN

Mike N.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Love Paymo! Would highly recommend it!"

March 25, 2024

5.0

So far we are very happy with Paymo and will continue to use it and recommend it. The team has found it easy to use so far and to implement with everyone.

Pros

We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product.

Cons

There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits.

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)

We wanted to have 1 tool for our time tracking and project management, so Paymo allowed us to do that.

Review Source

RA

Riin A.  
owner  
Information Technology and Services  
Used the software for: 2+ years

### "Project management, social media management, estimate management - all with Paymo!"

March 27, 2024

5.0

My main job is creating websites for my customers. I use Paymo to track projects, send offers etc. I also have an e-commerce site, and I use Paymo for marketing activities planning - like what end when to post and when to send e-mails.

Pros

Easy to set up, easy to continue using. a favorite feature is that I can make my project templates, offer templates etc. Customizable templates save me lot of time and makes my small company look professional. I like sync possibilities with Google calendar.

Cons

I would like to have labeling system fro task.

Reason for choosing Paymo

I have tested all task management systems. Paymo stuck with me from the first moment. Now I have used it since 2015 (yes, checked it :))

Review Source

Response from Paymo

March 28, 2024

Hi Riin, Thank you for the feedback, we appreciate it! Regarding labeling, wouldn't the kanban board view work? If you have questions, please don't hesitate to get in touch with us through the in-app chat.

VR

Verified Reviewer  
Web editor  
Writing and Editing  
Used the software for: 6-12 months

### "J'adore Paymo !"

August 23, 2023

4.0

J'ai exploré de nombreux logiciels de gestion de temps, mais Paymo m'a vraiment impressionnée. Sa simplicité d'utilisation pour le suivi du temps et des dépenses, ainsi que son interface personnalisable, en font un choix idéal pour les individus et les petites entreprises. On y retrouve divers autres outils sympathiques. Cependant, certaines fonctionnalités comme l'invitation de collaborateurs et le suivi du kilométrage manquent. Globalement, c'est un outil prometteur pour la gestion de projet.

Pros

Paymo est simple à utiliser, il faut le reconnaître, surtout pour le suivi de temps et de dépense. Son interface simple et personnalisable m'a vraiment séduit. Le logiciel permet un suivi du temps avec une option de minuterie en ligne et visualisation de la répartition du temps, ce qui est assez pratique. Vous pouvez mettre en place des traqueurs de temps pour plusieurs projets et tous les suivre depuis un dashbord et ça c'est cool !

Cons

Il faut avouer qu'en entendant Paymo on ne pense pas à un tracker de temps mais plutot à un outil de paiement en ligne ce qui est assez bizarre lorsqu'on en parle à une personne qui ne le connaît pas. Parfois, on peut se perdre dans les configurations pour les tiers et surtout au niveau des rapports. Aussi, quelques outils complémentaires pourraient rendre le logiciel plus complet.

Switched from

[Calamari](https://www.capterra.com/p/141217/Calamari/)[Combo](https://www.capterra.com/p/193701/Combo/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Quelqu'un m'a recommandé Paymo

Review Source

VO

Vera O.  
Designer & Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Paymo is fundamental to our day-to-day work at BOOMER"

May 18, 2023

5.0

As a Project Manager, working with Paymo is central to our daily work at the agency. Having all the clients and projects organized, being able to assign each team member their tasks and exchange feedback, all on one platform, keeps me and my team much more organized and saves me many, many emails.

Pros

The creation of Projects and Tasks is easy and intuitive. Having the freedom to define the status of each project and create deadline alerts is also useful to ensure that each team member is on top of each task. One of the most important features is being able to exchange feedback in each task, keeping the conversation organized. The time tracking function is also very important to ensure that we are always on track with the various tasks and that we budget projects correctly.

Cons

The desktop app has been updated and works better but could still improve. The mobile app is still confusing and hard to work with, specially when, as a Project Manager, I have multiple projects with infinite tasks assigned to me.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Paymo

The price was lower and it was simpler, easier to use but with all the features we needed.

Review Source

SS

Savannah S.  
President/Chief Architectural Designer  
Architecture & Planning  
Used the software for: 1-2 years

### "Best All-around Project Management APP"

June 17, 2020

5.0

Before Paymo, our office lived off of legal notepads and envelope folders. It was a nightmare. With Paymo, we can just type in a project name or client and see exactly what's due, needs to be invoiced, etc. A huge problem solver for us is the record keeping aspect. Since we can attach notes and files to projects, we are easily able to identify a change request. It was all to often a client would blame us for making a change to a project they did not request, but now we have proof every step of the way. It's been a life-saver.

Pros

After testing dozens of other project management programs, we finally found Paymo and have never turned back. Paymo is intuitive; we needed no training and were able to implement it right away with all our employees in the office. The app is web-based so we are able to access our projects and tasks wherever we need to. This was especially helpful during the 2020 Covid Quarantine wherein our whole office had to work from individual homes. Paymo organizes all of our projects with tasks, clients, and billing. They even now have the ability to export invoices directly from paymo to Quickbooks or Xero, so we have all we need and less double working to get invoices sent out. The projects are customizable with task lists, templates, and custom project statuses so it's easy to see where each project currently stands. The time-tracking function is amazing! Many of our projects are billed by time, so that was a must have feature that Paymo does flawlessly. Everyday we enter the office, the first thing that boots up is Paymo and every team member immediately sees their assigned tasks for the day and the following, so there is no wasted time to find assignments. For project managers, the current worked on projects are just a screen away so we know exactly what is being worked on at any given moment no matter where teams are. They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast.

Cons

The only item we are dissapointed in is the scheduling. Our teams works on fast tasks that sometimes need to be scheduled down the hour of day. There is a scheduling calendar that lets you see all assigned tasks but it requires and extra step to actual "book" the tasks in order to move them around on that calendar and see remaining work hours when needed. This is our number one obstacle BUT we have been informed there is a major updated coming that will fix this and we are very excited! Another very small thing that we don't like about paymo is the notification setting that cant be changed. Paymo is great about in-app notifications, it's helpful to see updates in real-time right at the top of the screen. But the issue is for project managers. If someone other than the project manager creates a task for a team-member, than the project manager will not receive notifications if said task was completed regardless of being assigned as a manager of the project. However, we feel we can work around it temporarily until it can be fixed. So overall, with those two items aside Paymo is the best program out there and much more affordable than many we tested out before.

Alternatives considered

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[MeisterTask](https://www.capterra.com/p/139990/MeisterTask/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)

Reason for choosing Paymo

Ease of use and implementation. Ability to use with our business style. Price. Export abilities with quickbooks. Customization. Project task visibility. Paymo made making and seeing tasks easy, so nothing gets left behind or forgotten. Contact option. Many other programs could organize projects but wouldn't have clients organization or billing. Paymo has is all, so we only need this one program.

Review Source

Response from Paymo

June 18, 2020

Thank you Savannah for taking the time to review us :) Indeed, I remember we spoke already about the new team scheduling update, which will allow you to schedule bookings at a task level - stay tuned. As for the user rights, these will suffer some changes with the addition of the client portal with in-app access to guest users. Please make sure to also voice this out on our community forum: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/51 Thank you again! Marcel

MG

Michelle G.  
freelance book indexer  
Publishing  
Used the software for: 2+ years

### "Paymo Invoices "

March 26, 2024

5.0

Pros

I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.

Cons

I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

After a couple of years of freelancing, my client list grew considerably. And Freshbooks charged by the number of clients, which quickly made it expensive. When I switched to Paymo, I found that Paymo offered more features for less. And the price was stable, no matter how many clients I have. Also, I love the option to be able to create internal notes on an invoice. Very handy!

Review Source

JS

Jonathan S.  
Owner, Freelance Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Impressed"

June 17, 2020

5.0

Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.

Pros

The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks. Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too. Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.

Cons

The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future. The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Paymo

I felt it was better value for my needs, and offered the integrated Quick-books facilities that were necessary to replace TSheets.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

I found TSheets as a time tracker cumbersome, as it was really built around a larger workforce. It also lacked the project management features that Paymo offered, so had to rely on Trello to cover that.

Review Source

Response from Paymo

June 18, 2020

Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)! Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :) Shortcuts will be more frequent too. Kind regards, Marcel

DB

David B.  
Creative Director  
Design  
Used the software for: 2+ years

### "Tracking time and managing payments with agility"

June 16, 2020

5.0

Back in 2009 we started a fledgling web design company called FreshSpark Creative. Paymo was just starting out and seeking customers, help and ideas. We were able to request certain features which were implemented, the foundations of what would become an excellent working relationship. In 2012 I started my second company and we had 5 full time staff using the platform in 2016. As we became VAT registered we were unfortunately forced to use Xero for our billing to comply with UK regs, but that only demonstrated how good Paymo was - Xero is incredibly sluggish, lots of micromanagement and lacks the quality of design which we strive to portray as a business. We modified the set up of our business to help deal with the issues caused by Brexit and I once again use Paymo for all time keeping and billing. Paymo has been a constant in my professional life as a business director, alongside Google Mail and Google Cal.

Pros

Fast and effective management of time and resources. I love how easy it is to log time, create invoices and complete all my accounting obligations as a UK business owner quickly and stylishly.

Cons

I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules. Also as I have been using the software for over 10 years, there is a lot of old data which I cannot remove in bulk.

Alternatives considered

[Kantata](https://www.capterra.com/p/110832/kantata/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Paymo

They were overkill for what I needed, too large and cumbersome, lots of unnecessary features made my experience time consuming and sluggish, not to mention much more expensive.

Review Source

Response from Paymo

June 17, 2020

Thank you, David! We also have a Google Calendar integration, check it here: https://help.paymoapp.com/en/articles/3545290-google-calendar-integration As for time tracking, you can now copy/paste time records inside the timesheets area - be sure to try it out! Please submit the bulk time entry selection suggestion on our community forum: https://community.paymoapp.com/ Usually, the most upvoted ones get built. Thank you again, Marcel

lB

lisa B.  
Principal  
Museums and Institutions  
Used the software for: 2+ years

### "Excellent for small companies"

March 27, 2023

5.0

Has made a huge difference in streamlining administrative functions and improving productivity. The VERY accessible live-person support makes all the difference

Pros

Time tracker is most impactful. I can truly keep track of hours on different projects seamlessly.

Cons

Some of the features were hard for me to understand on my own. BUT the strong and timely customer support helped me find my way.

Reason for choosing Paymo

I got a rave review from a respected colleague. I didn't shop around.

Review Source

MA

Mohammad A.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Paymo is your project management partner."

March 8, 2023

5.0

One of the best project management and task management applications and I do recommend people to try it as there is a free way to use it at the beginning and if you like it then you can get more features and pay.

Pros

The time tracking feature in Paymo is really great. The dashboards they have are even greater.

Cons

There are limitations with the mobile application in functionality compared to my desktop application.

Reason for choosing Paymo

The dashboard in Paymo gives more information than MS Project. The alerts are really wonderful.

Review Source

LL

Leonardo L.  
Architect  
Architecture & Planning  
Used the software for: Less than 6 months

### "Simple and beautiful online solution to handle my small design business time tracking needs. "

May 29, 2018

5.0

The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software: - Interface is very clean and allows to track much more data that I was able to do before. - As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract. - I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month. - The ability to track time directly out of the windows environment is great. - I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it. - Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work.

Pros

I have looked at several options for my company and decided on Paymo for the following reasons: - The software has a very clean and intuitive interface - One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results. - Pricing system is fair and scalable. - The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office. - The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed. - I am able to export all of the data in CSV format - You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company. - The software has several features that I have not been able to implement yet. - Customer support has been great, answer is usually within an hour or two directly from the developers.

Cons

Below is a list of some of the limitations i have encountered using the software. - The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick. - I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software. - The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup. - You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

Review Source

Response from Paymo

August 14, 2018

Hi Leonardi, You can use click and drag in Timesheets in the Day and Week view to create new time entries. Data can be imported/exported by using our API. You can also clone time reports, so after you get your desired settings for one report, you can clone it and only change some of the settings.

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