# Page 5 | Paymo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Paymo the right Task Management solution for you? Explore 686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137033/Paymo/reviews

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Paymo

4.7 (686)

[View alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Paymo

## Showing most helpful reviews

Showing 101-125 of 686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Stephen R.  
Business manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Scale up with Paymo"

March 27, 2024

5.0

Wonderful. Highly recommended and can vouch from consistent use that it’s worth it

Pros

An excellent resource for companies wishing to scale up and manage efficiency and quality. Remove the stress and focus on what you do best

Cons

The project management can get in the way of itself and isn’t as intuitive as it can be switching between time, projects, clients and invoices but it’s improving every month

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing Paymo

Price, ease of use and quality over other products

Review Source

AA

Amy A.  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use"

March 11, 2024

5.0

Pros

Paymo is intuitive and easy to use. It's a simple and effective way for our business to track time spent on projects.

Cons

It'd be great if there were some 'explainer'/training videos to help users to understand and access additional functionalities.

Review Source

Response from Paymo

March 18, 2024

Hi Amy, Thank you for the feedback, we appreciate it. We do have a Paymo Knowledge base with help articles and videos, it's something we're constantly working on improving.

MK

Monique K.  
marketer  
Writing and Editing  
Used the software for: 2+ years

### "Paymo is the best solution to track your time and create invoices"

March 25, 2024

5.0

I have used paymo since 2021 and I have no complaints. I'll be sticking with it for the long term.

Pros

Paymo is super intuitive and easy to use. It is inexpensive and it has so many features. It makes things easy when tracking your time and importing it into an invoice. I like that you can track in real time and do manual time inputs.

Cons

About a year ago it was super glitchy, but it has improved a ton since then.

Review Source

SK

Stephen K.  
Senior researcher  
Education Management  
Used the software for: 1-2 years

### "Flexible and scalable project management solution "

April 7, 2024

5.0

Pros

I like the flexibility and how scalable the tool is which makes it possible to handle multiple projects.

Cons

So far there are no significant issues with the tool and we are satisfied with the results.

Review Source

YR

Yocheved R.  
Secretary  
Education Management  
Used the software for: 6-12 months

### "Paymo Review"

April 2, 2024

5.0

It's serves us well, and helps keep our support calls easy to track.

Pros

No space limit on writing my comments to the company.

Cons

The fact that it's online and not directly on my server.

Review Source

Aaron D.  
Owner  
Internet  
Used the software for: 2+ years

### "Paymo is great for time tracking and more!"

May 22, 2018

5.0

Paymo makes tracking time a breeze with great management features and role capabilities. Absolutely love the granular control on the reports and ability to manage users, projects, tasks and more. Support has always been super helpful - only contacted them twice in the last 4 years though...so that should say something. Shop approved!

Pros

We've been using Paymo in our web development shop now for years. We love the time tracking widget and always have it up on our desktops or phone to track the time we spend bouncing from project to project. Forgot to turn off the timer? No problem - can easily fix it and be on your way. Setting up projects, tasks, user management - all a breeze. The Paymo team keeps coming out with new features and what used to be just a time tracking tool is now becoming a full on project management tool. We're actually looking to expand how we use Paymo very soon...

Cons

For how we're using it right now, we don't use all the project management features and have found that PaymoWidget 4.0.19 actually works better for what we need presently. As we move our org forward though, we'll be adopting their newest widget.

Review Source

RR

Ruben R.  
Head of Design  
Computer Software  
Used the software for: 1-2 years

### "A toolbox for the small business "

March 28, 2024

4.0

Pros

Paymo has every crucial tool any small agency could need for kick-starting business. Its simplicity makes it easy to learn and implement, and when you compare it with more specific tools, it saves you a lot of time

Cons

As every other one-size-fits-all solution, Paymo doesn't excel on any of the tasks it covers. Of course managing projects thru an specific task management will be ultimately better, same as with invoicing, but it would require dedicated manpower taking care of those as well. Paymo compromises specificity for ease to use and maintain, so you'll have to adapt processes to Paymo and not the other way around.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Clockify](https://www.capterra.com/p/169607/Clockify/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Paymo

Paymo does what these other three tools do separately, easier and at a lower cost.

Review Source

FC

Fernando C.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Useful for timetracking"

March 15, 2024

3.0

Pros

the ease of time tracking and creating reports

Cons

I don't need many functions and I can't block the timesheets, I risk that the employees change the hours after I have done the reports. Paymo is not integrated with asana, we use Asana for task management and instagantt for gantt, and we have to copy task from asana to paymo. Asana is easier to use for managing tasks

Reason for choosing Paymo

Initially for the price, but the price increased in time!

Review Source

Response from Paymo

March 18, 2024

Thank you for the review Fernando, we appreciate it. An approval and lock option for timesheets is something that we plan to add. We don't integrate with Asana because we have our own task management features: kanban, gantt, My tasks, My day, Teams tasks etc.

OE

Oliver E.  
Creative Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Very good time tracking app"

March 27, 2024

5.0

Overall, I find Paymo Track to be very good at tracking time, and do not find that a lot of AI time trackers work as well.

Pros

I really like the Paymo Track time management tool which can sync with my desktop apps. The small widget allows me to track time while also having other work on the screen at the same time. Being able to have a way of tracking time which isn't on another browser tab is invaluable to me.

Cons

I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use. I often have to switch tasks quite regularly due to the nature of my work so this makes it a bit harder sometimes for me to allocate my time to the appropriate client.

Review Source

EC

Ethan C.  
Owner / Designer  
Design  
Used the software for: 2+ years

### "Great product that's ALWAYS improving. The BEST!"

November 2, 2023

5.0

I have tried soooo many task/project management tools (seriously, like 25+....) and Paymo is, by far, the best and easiest to use. I use it every single day and can't imagine running my freelance business without it.

Pros

Paymo makes my day-to-day life easier by keeping all of my time-tracking and task/project management in order and in one (easy to navigate) spot.

Cons

While every now and then I run into an issue in the app, their customer support is TOP NOTCH and they are always improving and updating things to better the user experience.

Reason for choosing Paymo

Ease of use, price, UI/UX, design, features, etc

Review Source

DM

David M.  
Principal Consultant - Director  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Paymo - A short review for a short period of use."

March 14, 2024

4.0

So far has been good ... I think though as an option you should send a link with training etc..

Pros

So far it is a lot easier to use and less convoluted, I need to do some online training and would love to get my hands on training material so we can give it to our staff.

Cons

Haven't used it enough to be able to give a fair assessment.

Reason for choosing Paymo

My \[sensitive content hidden\] chose this over what we were using - Productive.

Review Source

VR

Verified Reviewer  
Team Lead  
E-Learning  
Used the software for: Less than 6 months

### "Good for basic time-tracking and task management."

March 15, 2024

4.0

Overall it's been easy to learn and use from a management point of view, and allows for an organized task management view.

Pros

The interface is simple enough to be able to track time appropriately, and while it may take a little bit of time to get used to it, it feels intuitive enough. Creating and assigning tasks is also quite easy to do, and the possibility of different visualization formats enhances the overall experience, for example, some people on the team felt more comfortable with Gantt, others with the calendar, and it works in a way everyone can easily understand.

Cons

I've been using it a few months, and have already experienced a couple times when the app was down, which has a big impact in the company, since our work is hourly-billed. These issues resolved quickly, but it has happened more regularly than I would like. Another thing is that the integration with Slack is a bit shallow, only notifying about tasks but not detailing and not allowing the user to manipulate Paymo from Slack.

Review Source

VR

Verified Reviewer  
Team Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Efficient and User-Friendly Project Management Tool for Small Businesses"

March 12, 2023

4.0

Our small business has been using Paymo for over a year now, and we have found it to be an excellent project management tool. It has helped us to stay on track with our projects and has significantly increased our team's productivity.

Pros

One of the things we love about Paymo is how easy it is to use. It was straightforward to set up, and the user interface is intuitive, which makes it easy for anyone to start using it right away. It has saved us a lot of time that we would have otherwise spent on training.

Cons

One thing we found challenging about Paymo is its limited integration options with other software. It would be great if it could integrate with more third-party tools that we use regularly.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Review Source

AH

Anrich H.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Generic Paymo User"

March 12, 2024

5.0

Pros

Quick and easy to use for time logging. Specifically the ability to start and stop a timer is helpful because at the end of a day I can't remember how long I spent on what work...

Cons

Nothing actually. I more dislike the way the company is using it since we are required to write essays describing what we did for every time entry

Switched from

[Harvest](https://www.capterra.com/p/75598/Harvest/)

Changed companies, so the new company uses Paymo

Review Source

Namit J.  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Great Product "

March 25, 2024

5.0

Great Product for long term projects , Easy to manage and review weekly reports

Pros

Easy to use and to onboard new team members.

Cons

Time tracking as it's not very constant based on if person is not on screen

Review Source

Miguel joseph K.  
QHSE  
Civil Engineering  
Used the software for: 6-12 months

### "Planification des projets et tâches "

February 3, 2023

5.0

Une application qui m'aide dans le service dans la planification des tâches à réaliser

Pros

Paymo est un programme complet de facturation et de tenue de registres, flexible et simple à utiliser. Avantages : Il est basé sur le Web, donc je peux y accéder n'importe où. Les tableaux et graphiques sont parfaits pour les personnes visuelles. Les instructions

Cons

L'application présente des fonctionnalités avantageuses. Le petit soucis c'est le codage des couleurs pour les différents tâches sont un peu complexe a l'utilisation

Review Source

GD

Guillermo D.  
CEO  
Program Development  
Used the software for: 2+ years

### "Rentabilidad"

May 17, 2023

4.0

La verdad que llevo con Paymo desde 2008, muchos años... y siempre digo que si no mides la rentabilidad de los proyectos estás muerto, de qué nos sirve vender y hacer muchos proyectos los cuales perdemos horas o mejor dicho dinero... es alucinante ver como las horas pasan y si no haces nada por controlarlo o revisarlo tu negocio te aseguro que va durar poco.

Pros

La versión desktop es una herramienta muy rápida, con buscares muy potentes y la UX muy bien trabajada. Y para la ficha del proyecto hay muchas opciones para su gestión, así como la API.

Cons

El APP es algo que es muy complejo de usar, no por lo que puede hacer sino por su usabilidad. También el Dashboard es muy básico y sencillo que aporta muy poco.

Review Source

JS

Jessica S.  
Operations Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "For the price point, it’s worth it. "

March 20, 2024

3.0

Pros

We love how easy and straightforward it can be. It’s simple to set up and easy for the team to use. It’s very basic and covers just what we need.

Cons

We don’t love that the custom service is hard to get a hold of. Theres been some features that we ideally would like tweaked and they aren’t open to suggestions.

Review Source

Response from Paymo

March 26, 2024

Hi Jessica, Thank you for the feedback, we always appreciate it. We're open to user ideas, that's why we have a community forum where users can post and vote for their ideas. Unfortunately, we have to think carefully which new features would impact the majority of the userbase and also how complex and long it would take to implement.

QY

Quintus Y.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Efficient Software for Project Management"

March 27, 2024

4.0

Pros

The interface of paymo is user-friendly and easy to operate. It allows you to monitor your budget time of the project specifically. On top of that, you can review your work efficiency with full time sheet record.

Cons

Sometime the website is abit lag. For example, the project/task is selected wrongly due to lag/delay problem on website. However, I am not sure if this due to script issue or office network issue.

Review Source

Response from Paymo

March 29, 2024

Hi Quintus, Thank you for the feedback, we appreciate it. If you're still having issues with the app, please try a differ network, for example a mobile hotspot and see if it still behaves the same. Also you can reach our support team to help you figure out why it's behaving like this.

JL

Joni L.  
Executive Production  
Media Production  
Used the software for: 2+ years

### "Good for basic things, not easy to customize for specific use"

March 20, 2024

4.0

I would like them to implement features suggested outside of the forums

Pros

Easy of use, price and easy to set up. Very good for tracking time usage.

Cons

Lack of customization. Expenses lack tax categories etc, doesnt fit all countries

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Paymo

Cheaper and more features that suited us

Review Source

JF

Jo F.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "The easiest time tracking software"

May 16, 2023

5.0

I have used Paymo since the early days of my business (2014) and whilst I have seen many other time tracking tools being suggested by other business owners, I've always been perfectly satisfied with the efficiency of Paymo.

Pros

Paymo is super easy to use, and setting up new clients, projects and tasks is very simple.

Cons

I probably don't take advantage of all of the features of Paymo, so there's no cons for me as I only use the time tracking and reporting features.

Alternatives considered

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Paymo

Ease of use

Review Source

VR

Verified Reviewer  
Web project manager  
Internet  
Used the software for: 2+ years

### "Powerful tool"

March 13, 2024

4.0

Very powerful tool and the custom support is very reactive

Pros

Time and project management Tasks and sub tasks are very useful

Cons

Timesheet by 15mn/30mn We are working with 20mn/40mn I our Internal process

Review Source

JC

John C.  
Publishing Director  
Publishing  
Used the software for: 2+ years

### "Indispensable time management tool"

April 28, 2023

5.0

At Vertebrate Publishing we've used Paymo for years to manage our book projects and to specifically manage and track our time as this is our primary production cost. We couldn't run our business without it and the bank of data we can access from archived projects is invaluable when we come to assess the viability of new book projects.

Pros

The ability to manage and track time is essential – it's very powerful.

Cons

Not possible to change hourly rates and retain archive rates for jobs. Project management interface could be slightly more user friendly. Minor points though!

Review Source

MU

Mikko U.  
CTO  
Information Services  
Used the software for: 1-2 years

### "Basic time tracker. Ok quality."

March 25, 2024

4.0

Pros

Basic use is very easy. I like that service has mobile app mac app that I use daily.

Cons

The mac app should support more than just time tracking. You should at least be able to see the card information. Sometimes if multiple people are put on the same card it is annoying if the card is in process if you are not yourself active on that card. Also all the cards that you are tagged in, do not show up to your own task list.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

This product was easier to use and had more functionalities.

Review Source

RP

Renaldy P.  
Front end developer  
Computer Software  
Used the software for: 2+ years

### "Good tracking and project management"

March 27, 2024

5.0

Pros

I like paymo Time tracking because it can detect any software opened during time tracking

Cons

Sometime when i open task it dont want open

Review Source

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