# Paymo Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Paymo Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Paymo Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/137033/Paymo

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# 

 Paymo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 12, 2025

Written byShubham Gupta

Shubham Gupta

Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof...

[See bio & all articles](https://www.capterra.com/resources/author/sgupta/)

Edited byParul Sharma

Parul Sharma

Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri...

[See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/)

Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/)

Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers.

Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paymo

Paymo Overview:

### Key takeaways

Insights from verified Capterra reviews

Paymo helps small businesses manage time, tasks, and billing across projects. It’s popular with creative, IT, and service teams that track time daily and invoice clients regularly. Reviewers highlight its time tracking and invoicing tools, but note limitations in task delegation and collaboration. Advanced tools, such as portfolio Gantt charts and ghost bookings support complex planning.

### Our verdict

Paymo suits teams that bill hourly and need visibility into time spent across clients and projects. Its strength lies in linking time tracking to invoicing and reporting. Buyers should weigh its limited task collaboration depth and customization tools. For SMBs prioritizing billing accuracy and workload planning, the trade-offs are often worth it.

Top alternative

Featured

Overall rating

Based on 686 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Comprehensive project tracking features

Continuous product improvements

Task management limitations

Starting price

$5.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Paymo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paymoapp.com&name=Paymo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paymo

4.7 (686)

VS.

[4.5 (534)](https://www.capterra.com/p/5782/Replicon-TimeBill/reviews/)

Starting Price

$5.9

Per User, Per Month

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (651)

Ease Of Use

4.4 (9,234)

Value For Money

4.6 (480)

Value For Money

4.4 (6,904)

Customer Service

4.7 (516)

Customer Service

4.7 (6,203)

## Paymo alternatives

Paymo may not suit every team, especially if your priorities include deeper collaboration tools, more flexible task delegation, or a simplified interface for managing multi-stage projects. Explore other tools that align better with your specific needs.

Highest Rated

[4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (15,312)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/137033/Paymo/alternatives/)

## Who uses Paymo?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive project tracking features

96% positive reviews out of 80

Most users report project tracking in Paymo streamlines time management, task monitoring, and resource allocation.

George P

Web Developer, 1 employee.

"The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently."

Task management limitations

41% negative reviews out of 93

Some reviewers find task management lacks advanced features, has confusing navigation, and limited customization options.

Rachael T

Project Manager, 2 - 10 employees.

"Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered."

Continuous product improvements

93% positive reviews out of 73

Most users comment Paymo regularly updates features, listens to feedback, and enhances productivity and usability.

lisa B

Principal, 1 employee.

"Has made a huge difference in streamlining administrative functions and improving productivity."

Tailored for small businesses

95% positive reviews out of 59

Most reviewers indicate Paymo suits freelancers and small businesses with essential tools and affordable pricing.

Martin F

Owner, 1 employee.

"I tested a lot of PM tools, and for my needs, Paymo does tick all the features needed every day as a small business owner."

## Paymo's interface

Paymo’s interface is clean and functional, with users highlighting its intuitive layout and smooth navigation across devices. However, some mention friction with task filtering, notification logic, and occasional downtime that disrupts workflows.

2+

Shubham Gupta

Reviewers say Paymo’s layout makes it easy to manage tasks and track time without switching tabs, but filtering and search tools can slow down task retrieval. Teams working across multiple projects may need to build custom views to stay organized.

Ease of Use

4.6 (651)

4.6

Based on 651 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Shubham Gupta

Paymo’s top-rated features work together to simplify time tracking, billing, and task updates across multiple projects. Reviewers say this combination helps teams stay organized, reduce manual work, and maintain visibility into client activity and project progress.

Features

4.5 (532)

4.5

Based on 532 reviews

The Paymo features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years.

Online time tracking

4.3 (140)

140 reviewers rated this feature

Tracks hours manually or with timers across devices. Reviewers highlight inactivity detection, real-time monitoring, and detailed reporting. Integration with invoicing and mobile/desktop convenience are frequently mentioned.

Project time tracking

4.1 (101)

101 reviewers rated this feature

Enables time tracking per project for billing, efficiency analysis, and resource allocation. Reviewers value budget alerts, profitability insights, and clear visual reporting. Integration with invoicing adds further utility.

Task editing

4.1 (57)

57 reviewers rated this feature

Supports quick updates, file attachments, and priority changes. Reviewers mention ease of use on the go, helpful comment flow, and simplicity in collaboration. Some request code markup and image previews.

Multiple projects

4.0 (80)

80 reviewers rated this feature

Helps manage several clients and projects simultaneously. Reviewers say it improves task switching and keeps work organized. Filtering and search could be better, but it’s seen as essential for agencies and freelancers.

Invoice creation

4.0 (70)

70 reviewers rated this feature

Speeds up invoice generation with auto-populated time and task data. Reviewers mention customization, Xero integration, and recurring invoice automation. Some note minor bugs and template limitations.

Invoice history

4.0 (41)

41 reviewers rated this feature

Tracks issued, paid, and unpaid invoices over time. Reviewers value visibility into payment status and syncing with QuickBooks. Some prefer external invoicing tools but find this feature useful for client records.

Task Gantt chart view

0 reviewers rated this feature

Displays task timelines and dependencies in a visual format. Teams can adjust durations, link tasks, and monitor progress with clarity. This helps manage deadlines and identify bottlenecks early in the project lifecycle.

Portfolio Gantt chart

0 reviewers rated this feature

Visualizes timelines across multiple projects in a single view. Managers can track dependencies, adjust schedules, and monitor progress without switching tabs. This helps teams stay aligned and avoid overlapping deadlines.

Employee scheduling and workload

0 reviewers rated this feature

Allocates tasks based on availability and workload. Managers can balance assignments, prevent overbooking, and view capacity in real time. This feature supports better planning and reduces burnout risk.

Project schedule timeline

0 reviewers rated this feature

Offers a high-level view of project phases and milestones. Teams can track progress, adjust timelines, and ensure alignment across departments. It’s useful for long-term planning and cross-functional coordination.

Automatic ghost bookings

0 reviewers rated this feature

Temporarily reserves time slots for unassigned work. This helps teams forecast resource needs and avoid last-minute scheduling conflicts. Managers can convert ghost bookings into real assignments once priorities are confirmed.

Employee leave management

0 reviewers rated this feature

Tracks time off, vacation, and sick days. Managers can view leave calendars, approve requests, and adjust workloads accordingly. This ensures coverage and avoids scheduling gaps during absences.

Full task view

0 reviewers rated this feature

Each task now has its own dedicated URL and layout, consolidating all task details in one place. This improves visibility and makes it easier to collaborate and track progress.

Active timers

0 reviewers rated this feature

Allows teams to track multiple running timers in parallel. Managers can monitor who’s working on what in real time, improving accountability and reducing time tracking errors.

Meta Kanban board

0 reviewers rated this feature

Displays all tasks across all projects in a unified board view. This helps teams manage cross-project workflows and prioritize work more effectively.

Desktop widget skinning

0 reviewers rated this feature

Users can now customize the appearance of their desktop widget with high-contrast or personalized color themes, improving accessibility and user comfort.

All key features (138)

An @mention is a way to tag or notify a specific person about a message/post

0% of 0 reviewers...

Define levels of authorization for access to specific files or systems

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

0% of 0 reviewers...

Allows teams to track multiple running timers in parallel. Managers can monitor who’s working on what in real time, improving accountability and reducing time tracking errors.

0 reviewers rated this feature

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

33.33% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

57.14% of 7 reviewers that rated this feature as important or highly important

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

71.43% of 14 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

0% of 0 reviewers...

Manage the process of evaluating documents or requests submitted for approval

0% of 0 reviewers...

Assign issues and tasks based on availability or required skills

0.00% of 2 reviewers that rated this feature as important or highly important

Temporarily reserves time slots for unassigned work. This helps teams forecast resource needs and avoid last-minute scheduling conflicts. Managers can convert ghost bookings into real assignments once priorities are confirmed.

0 reviewers rated this feature

Automate recording of time to reduce human error

0% of 0 reviewers...

A way to visually represent data via blocks the length of which correlates with the values they represent

0% of 0 reviewers...

Track billable hours and/or non-billable expenses for work performed

0.00% of 1 reviewers that rated this feature as important or highly important

Track the list of items required to be billed/invoiced to clients

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

57.69% of 26 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

25.00% of 4 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

37.50% of 8 reviewers that rated this feature as important or highly important

Monitor service demand and performance to plan for adequate resources that meet business needs

0% of 0 reviewers...

Private online space that lets businesses securely share documents and provide information access to clients

16.67% of 6 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

52.38% of 21 reviewers that rated this feature as important or highly important

A way to visually represent data where different categories of items are marked with different colors

0% of 0 reviewers...

Leave comments and notes on documents for others to view

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

0.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

0.00% of 2 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

44.44% of 9 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

0% of 0 reviewers...

Add customized logos and colors to align with company branding

0% of 0 reviewers...

Invoices that can be tailored according to company's branding, payment terms and personalized information

0% of 0 reviewers...

Alter the layout and content of reports

0% of 0 reviewers...

Pre-designed layouts that can be customized to match preferences and requirements

100.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage task relationships and dependencies

0% of 0 reviewers...

Users can now customize the appearance of their desktop widget with high-contrast or personalized color themes, improving accessibility and user comfort.

0 reviewers rated this feature

Store, manage, and track all electronic documents in a centralized location

28.57% of 7 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

0% of 0 reviewers...

Assemble applications and processes by dragging over and arranging pre-built components

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

0% of 0 reviewers...

Monitor and track what your employees are doing

66.67% of 3 reviewers that rated this feature as important or highly important

Tracks time off, vacation, and sick days. Managers can view leave calendars, approve requests, and adjust workloads accordingly. This ensures coverage and avoids scheduling gaps during absences.

0 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

0% of 0 reviewers...

Allocates tasks based on availability and workload. Managers can balance assignments, prevent overbooking, and view capacity in real time. This feature supports better planning and reduces burnout risk.

0 reviewers rated this feature

Track and measure time worked for employees

50.00% of 2 reviewers that rated this feature as important or highly important

Estimate expected cost based on various factors before a project begins

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

50.00% of 2 reviewers that rated this feature as important or highly important

Create, save, and store files

0.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

0.00% of 2 reviewers that rated this feature as important or highly important

Move files across different systems or networks

0% of 0 reviewers...

Designed for small businesses

100.00% of 1 reviewers that rated this feature as important or highly important

Each task now has its own dedicated URL and layout, consolidating all task details in one place. This improves visibility and makes it easier to collaborate and track progress.

0 reviewers rated this feature

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

0.00% of 2 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

0% of 0 reviewers...

Business model that charges based on the amount of time spent on an hourly basis

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

0% of 0 reviewers...

Speeds up invoice generation with auto-populated time and task data. Reviewers mention customization, Xero integration, and recurring invoice automation. Some note minor bugs and template limitations.

70 reviewers rated this feature

Tracks issued, paid, and unpaid invoices over time. Reviewers value visibility into payment status and syncing with QuickBooks. Some prefer external invoicing tools but find this feature useful for client records.

41 reviewers rated this feature

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

100.00% of 2 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

88.24% of 34 reviewers that rated this feature as important or highly important

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track employee attendance

0% of 0 reviewers...

See past and upcoming campaigns and communications in a calendar view

0% of 0 reviewers...

Displays all tasks across all projects in a unified board view. This helps teams manage cross-project workflows and prioritize work more effectively.

0 reviewers rated this feature

Monitor task progress and planned accomplishments to better manage project status

33.33% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

54.55% of 11 reviewers that rated this feature as important or highly important

Access the system via a mobile application

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

50.00% of 2 reviewers that rated this feature as important or highly important

Different tiers of pricing and billing for different employees and situations

0% of 0 reviewers...

Helps manage several clients and projects simultaneously. Reviewers say it improves task switching and keeps work organized. Filtering and search could be better, but it’s seen as essential for agencies and freelancers.

80 reviewers rated this feature

Create, send, and view electronic invoices

78.00% of 50 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

0% of 0 reviewers...

Tracks hours manually or with timers across devices. Reviewers highlight inactivity detection, real-time monitoring, and detailed reporting. Integration with invoicing and mobile/desktop convenience are frequently mentioned.

140 reviewers rated this feature

Accept, record, and reconcile financial transactions

50.00% of 2 reviewers that rated this feature as important or highly important

Level of completion within a task

66.67% of 3 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0% of 0 reviewers...

Visualizes timelines across multiple projects in a single view. Managers can track dependencies, adjust schedules, and monitor progress without switching tabs. This helps teams stay aligned and avoid overlapping deadlines.

0 reviewers rated this feature

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

0.00% of 1 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

50.00% of 16 reviewers that rated this feature as important or highly important

Tools to facilitate the production of information and promote efficiency

0% of 0 reviewers...

Reporting on how each user, task or process has advanced since its initiation

50.00% of 8 reviewers that rated this feature as important or highly important

Business model that bills clients an amount based on the project/task/job performed

0% of 0 reviewers...

The process of estimating and tracking the expenses incurred for a specific project

0% of 0 reviewers...

Plan and coordinate all the resources, costs and time needed to execute assignments

50.00% of 14 reviewers that rated this feature as important or highly important

Organize and schedule projects

48.00% of 25 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

69.33% of 75 reviewers that rated this feature as important or highly important

Offers a high-level view of project phases and milestones. Teams can track progress, adjust timelines, and ensure alignment across departments. It’s useful for long-term planning and cross-functional coordination.

0 reviewers rated this feature

Identifying critical tasks that make up a project and assigning start and end dates for each

0% of 0 reviewers...

Pre-designed project plans that can be customized

0.00% of 1 reviewers that rated this feature as important or highly important

Enables time tracking per project for billing, efficiency analysis, and resource allocation. Reviewers value budget alerts, profitability insights, and clear visual reporting. Integration with invoicing adds further utility.

101 reviewers rated this feature

Monitor the progress of projects from start to finish

71.43% of 14 reviewers that rated this feature as important or highly important

Create, manage, or update project workflows.

0% of 0 reviewers...

Receive data and information in real time

40.00% of 5 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Active reporting of data and metrics

0% of 0 reviewers...

Receive system updates as soon as any changes are made

50.00% of 2 reviewers that rated this feature as important or highly important

Set the frequency of a task's occurrence

100.00% of 1 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

0.00% of 1 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

50.00% of 4 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

66.67% of 3 reviewers that rated this feature as important or highly important

Provide support to your customers and employees remotely over a shared network

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

75.00% of 12 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

62.07% of 29 reviewers that rated this feature as important or highly important

Assign available resources (human and/or non-human) to various projects and tasks

0% of 0 reviewers...

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

100.00% of 3 reviewers that rated this feature as important or highly important

Allocate and manage resources, such as employees, equipment, facilities, and other assets

100.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

0% of 0 reviewers...

Allow users to access multiple services after entering their login credentials once

0% of 0 reviewers...

UI looks like a spreadsheet

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

0.00% of 1 reviewers that rated this feature as important or highly important

Split and manage tasks into individual components

0% of 0 reviewers...

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

UI looks like task board

0% of 0 reviewers...

Supports quick updates, file attachments, and priority changes. Reviewers mention ease of use on the go, helpful comment flow, and simplicity in collaboration. Some request code markup and image previews.

57 reviewers rated this feature

Displays task timelines and dependencies in a visual format. Teams can adjust durations, link tasks, and monitor progress with clarity. This helps manage deadlines and identify bottlenecks early in the project lifecycle.

0 reviewers rated this feature

This aspect helps you organize, assign, and track tasks across multiple projects. Some reviewers find it intuitive, easy to set up, and useful for monitoring progress, though several mention a desire for more customization and improved subtask handling.

62.77% of 137 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

50.77% of 65 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

54.55% of 77 reviewers that rated this feature as important or highly important

Add labels or tags to tasks

50.00% of 2 reviewers that rated this feature as important or highly important

Allow multiple team members to edit and work on the same document

0% of 0 reviewers...

Sample files or documents that could be customized as needed or used as is

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

50.00% of 2 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

56.58% of 76 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

75.00% of 12 reviewers that rated this feature as important or highly important

Track time worked per client

0% of 0 reviewers...

Track time worked per project

0% of 0 reviewers...

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

100.00% of 1 reviewers that rated this feature as important or highly important

Manage a detailed schedule of a product plan

0% of 0 reviewers...

Paymo offers detailed timesheet management, letting you log time, generate reports, and monitor team workloads. Reviewers indicate it’s easy to use, supports collaboration, and helps visualize time allocation, making payroll, invoicing, and transparency more manageable.

70.97% of 93 reviewers that rated this feature as important or highly important

A digital list of items that need to be completed

0% of 0 reviewers...

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

0% of 0 reviewers...

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

0% of 0 reviewers...

Request, track, and manage time off requests and vacation time

0% of 0 reviewers...

Track revisions and updates made to files and navigate between different versions

100.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data or processes

0% of 0 reviewers...

SaaS, web-based, online deployment

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

61.11% of 18 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Shubham Gupta

Paymo’s top-rated features work together to simplify time tracking, billing, and task updates across multiple projects. Reviewers say this combination helps teams stay organized, reduce manual work, and maintain visibility into client activity and project progress.

Features

4.5 (532)

4.5

Based on 532 reviews

## Pricing

Value for money

4.6 (480)

Paymo’s entry plan starts at $9.9 per user per month, or $5.9 billed annually, well below the average SMB budget of $20 to $40 per user per month for project management software. Pricing scales by user count, with no seat minimums listed. You can also try the tool’s free version or the 14-day free trial.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/137033/Paymo/pricing/)

Free

$0.00

It includes:

-   Unlimited Time Tracking
-   Unlimited Invoices
-   Projects
-   Clients (limited to 3)
-   Tasks (limited to 50)
-   Task Views
-   Static Time Reports
-   Desktop & Mobile Apps
-   Guest Access

Starter

$5.90

Per User,Per Month

It includes:

-   Everything in Free Plan
-   Clients (limited to 6)
-   Tasks (limited to 300)
-   Project Templates
-   Unlimited Estimates & Expenses
-   Integrations
-   In-App Tech Support
-   25GB Storage

Small Office

$10.90

Per User,Per Month

It includes:

-   Everything in Starter Plan
-   Unlimited Clients
-   Unlimited Tasks
-   Recurring Tasks
-   Meta Kanban Board
-   Live Time Reports
-   Active Timers
-   Proofing & Versioning
-   50GB Storage

Business

$16.90

Per User,Per Month

It includes:

-   Everything in Small Office Plan
-   Free Onboarding & Training
-   Employee Scheduling & Workload
-   Employee Leave Management
-   Gantt Charts
-   Portfolio Gantt Chart
-   Priority Support
-   Online Remote Assistance
-   500GB Storage

Value for money

4.6 (480)

4.6

Based on 480 reviews

## Integrations

Paymo connects with a range of scheduling, communication, and accounting tools. These integrations, offered through a mix of native and third-party links, support workflow automation and help unify task tracking, invoicing, and calendar management.

Popular integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Shubham Gupta

Senior Content Analyst

Integrating Paymo with scheduling, messaging, and accounting tools helps teams reduce manual entry, context switching and keep them aligned with multiple clients and deadlines.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (516)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (516)

4.7

Based on 516 reviews

## User reviews

Overall rating

4.7

Based on 686 reviews

Filter by rating

5(497)

4(166)

3(21)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SN

Sylla N.

Creator

Arts and Crafts

### "Paymo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2024

Pros

Great for collaborating, I appreciate the time tracking and task management features.

Cons

Hard to learn at first, wish I could customize more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrea F.

Founder

Architecture & Planning

### "Profitability track with time tracking and project managment"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 16, 2024

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects. The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level. The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens. The lack of subtask feature is a big issue for managing complex projects. Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reasons for choosing Paymo

The ability to understand profitability of projects at task level

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Alex G.

President

Information Technology and Services

### "Very useful tool, but expect to pay for included features whether you need them or not"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 3, 2024

Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us.

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EO

Erin O.

Field Manager

Marketing and Advertising

### "Get Paid More with Paymo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 5, 2024

Overall a worthy software to help managers get organized and effectively run a successful project.

Pros

From beginning to end of project management, you have a software that allows you to build your dream as you see fit. Scheduling, Invoicing, time cards, all in one place.

Cons

Some apps that are more specialized may have additional features your business may need. Investigate first to identify nonnegotiables here, or potentially be disappointed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samuel K.

Owner

Logistics and Supply Chain

### "A Simple, All-in-One Solution for Small Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2024

It’s great for small teams and has a user-friendly design. Although it might not fit larger teams, for small teams, it simplifies project management and helps keep everything organized.

Pros

Paymo is user-friendly, so I easily manage tasks, track time, and handle billing without needing to learn complex features for my small team.

Cons

Paymo is best for small teams, so it might not be as suitable if your team grows beyond 20 people. This makes me wonder what i will use if I hire more employees, but we shall cross the bridge when we reach there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KI

katie i.

CEO

Public Relations and Communications

### "PARTY FOR OUR PLANET"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2024

Pros

Ease of billing and project management!!

Cons

functionality of the platform overall could be better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Roxy Deniz O.

Digital Producer

Computer Software

### "User Friendly Time Tracking Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 23, 2024

Pros

I enjoy the easy to use Paymo platform and appreciate the features for efficient time tracking.

Cons

Paymo is a very effective tool for tracking time and I cannot think of any cons at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Daksh T.

Software Engineer

Information Technology and Services

### "Amazing product to track times"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2024

Pros

The UI is so much simple and its very easy to log time.

Cons

There is nothing I dislike. Its perfect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GD

Goran D.

Software engineer

Program Development

### "Paymo is friendly time tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2024

Satisfied and haven't used a similar tool since i started using Paymo.

Pros

Tracks time like nothing else, i can export my monthly reports, has a lot of filters all in one tool

Cons

Sometimes seems like a minute overlaps and pushes the task aside even tho one ended an another began next minute (we are talking about 15min rounded time)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VA

Vignesh A.

Data Lead

Computer Software

### "Paymo is the easiest way to record time for invoicing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 7, 2024

Pros

As an end user for Paymo, I cannot stress on how easy it is to log time for tasks and send that for invoicing. It has made me and my team become incredibly efficient in understanding our time, figuring out roadblocks and solving issues faster.

Cons

I did not know that paymo had a desktop app, it gets a bit cumbersome to use the web version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/137033/Paymo/reviews/)

## FAQs

Yes. Paymo offers a Free plan with unlimited users, time tracking, and invoices. However, it limits users to 5 clients and 10 projects. This plan is best suited for individuals or small teams with basic project tracking needs.

Paymo supports a mix of native and third-party integrations, including tools for messaging, accounting, scheduling, and automation. These include Slack, Google Calendar, QuickBooks Online, and Zapier.

Yes. Paymo offers automatic time tracking via its desktop app, which records activity and generates timesheets. Users can also manually log time or use timers across devices.

Yes. Gantt charts are available in the Business plan. Users can visualize task dependencies, adjust timelines, and manage project phases using both task-level and portfolio-level Gantt views.

Yes. Paymo includes leave management tools in its Business plan. Managers can track vacation, sick days, and other time off, helping teams plan around availability.

Yes. Paymo includes invoicing features across all plans. Users can generate invoices from timesheets, customize templates, and sync with accounting tools like QuickBooks Online.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Paymo’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

### [Top 10 Project Management Software With AI-Enabled Features](https://www.capterra.com/resources/top-ai-project-management-software/)

Published July 22, 2025 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [Avoid PM Software Failure: Use a Risk Assessment Matrix Before You Commit](https://www.capterra.com/resources/risk-assessment-matrix/)

Published August 1, 2025 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [Project Management: Your Go-To Guide From Basics to Mastery](https://www.capterra.com/resources/project-management/)

Published September 5, 2023 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/)

### [Optimize Your Project Management Software Selection by Learning From Buyers With Experience](https://www.capterra.com/resources/project-management-software-buyer-insight/)

Published September 4, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [Choosing Project Management Software? Start With This Requirements Checklist](https://www.capterra.com/resources/project-management-software-requirements-checklist/)

Published April 2, 2026 by

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