--- title: "Adashi FirstResponse MDT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Adashi FirstResponse MDT Software - reviews, pricing plans, popular comparisons to other Fire Department products and more." source_url: "https://www.capterra.com/p/137034/First-Response/" page_type: "product" language: "en" --- # Adashi FirstResponse MDT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Adashi FirstResponse MDT ## What is Adashi FirstResponse MDT? Adashi Systems is a leading provider of technology solutions for 1,500+ public safety agencies worldwide. Adashis full suite of products offers solutions for scheduling, notification, response, incident command, and situational awareness. Our products are specifically designed for Fire, EMS, and Law Enforcement personnel. Together, Adashis products provide an end-to-end solution to help public safety agencies during every stage of the incident management process. ## What is Adashi FirstResponse MDT used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/)[EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1450 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adashi FirstResponse MDT?[Manage this product listing](https://www.g2.com/products/adashi-firstresponse-mdt/claim_requests/new?auto=true) ## Adashi FirstResponse MDT Overview Updated August 2026 AI summary Adashi FirstResponse MDT supports small and midsize organizations in managing incidents and coordinating response activities across EMS, fire department, and law enforcement operations. The platform offers cloud and on-premise deployment, providing features such as alerts, notifications, scheduling, and incident management, along with access controls, activity tracking, and reporting tools to facilitate oversight and operational coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adashi FirstResponse MDT 4.8 (5) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $1450 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.4 (17) Value For Money 4.6 (5) Value For Money 4.2 (13) Customer Service 5.0 (5) Customer Service 4.4 (14) ## Adashi FirstResponse MDT alternatives [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars Highest Rated [4.9 (214)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Adashi FirstResponse MDT Overview ### What company size and specific industries is Adashi FirstResponse MDT built for? Adashi FirstResponse MDT is designed for public safety organizations of all sizes, especially fire departments, law enforcement agencies, EMS providers, emergency management centers, and other public safety staff. It fits agencies and departments that support emergency response, field operations, and coordination across the public safety sector. Features and Usability ### What are the key features of Adashi FirstResponse MDT? Adashi FirstResponse MDT includes incident management, dispatch management, and incident mapping for coordinating response activities. It also offers routing and scheduling, plus alerts/notifications for status updates. Common features include access controls/permissions, activity tracking, field reporting, and reporting & statistics for operational records and analysis. Getting Started and Support ### What training and onboarding options does Adashi FirstResponse MDT offer? Adashi FirstResponse MDT provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Adashi FirstResponse MDT offer? Adashi FirstResponse MDT offers 24/7 live rep support. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed support option indicates always-available human assistance, but user experience details are not available in the catalog data. ## Features AI summary Based on 166 Fire Department reviews Capterra reviewers highlight these as the features buyers care about most when choosing fire department software: - **Records Management** (**50%** of reviewers rated this feature as critical) - **Incident Management** (**57%**) - **Reporting & Statistics** (**47%**) Adashi FirstResponse MDT includes **Incident Management** and **Reporting & Statistics**, giving fire departments a way to track active events and review operational data over time. However, it does not include **Records Management**. Instead, it offers **Scheduling** (**42%**), which can help departments coordinate staffing and shift coverage more effectively. Together, these features help businesses improve response visibility, monitor performance, and keep daily operations organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dispatch Management Manage sending personnel and resources to a site as needed Field Reporting Formal report compiled by onsite personnel Incident Management Manage and track all disruptions and incidents Adashi FirstResponse MDT 10 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Dispatch Management: Manage sending personnel and resources to a site as needed - Field Reporting: Formal report compiled by onsite personnel - Incident Management: Manage and track all disruptions and incidents - Incident Mapping: Track and visualize the location of incidents - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Trial Basic $1,450 Flat Rate,One Time Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent David J. EMS Operations Supervisor Public Safety ### "Great Software with Excellant Service/Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2019 The best software experience to date!! Pros When compared to others, the user interface was more user friendly, worked with current CAD, and integrated with our SMS software to put the pre-fire plans on every apparatus. Cons Not available for iPAD but am told they are working on that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Michael T. Compliance Officer Public Safety ### "Excellent Software Solutions for Reasonable Prices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2019 Our overall experience has been excellent. The customer service is second to none. The technical support is fast, effective and efficient. Other companies should take note, Adashi knows how to support their products and customers! Pros The ability to customize the solutions to our needs as well as the dependability of the software. Cons We are very pleased with the software products from Adashi. Upgrades performed on the solutions have quickly addressed any issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK PAUL K. Assistant Chief Government Administration ### "Scheduling system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 25, 2019 Great people to work with Pros Very customized scheduling and time keeping software. Cons Time for setup and deployment, some featured promised that cannot be delivered yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Ryan P. Lieutenant/Fire inspector Public Safety ### "Great product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 The reps has been great. Kudos to the reps and his team! Pros The customer support from the reps is 2nd to none. Program works as it should too. Cons Required custom work to make the program work with our CAD and FH Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Database Manager Government Administration ### "Mobile response" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2019 GREAT. Everyone I have talked to was so nice. Better then that, everyone I talked to was extremely knowledgeable about there software. Pros All in information from Firehouse it provides is great. Cons Had to get an integration for a two way communication with Spillman Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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