SupportYard

SupportYard


Who Uses This Software?

SupportYard targets small and medium size enterprises who wants to improve their customer support. It's suitable for e-commerce, consultancy/design agencies and many others.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • SupportYard
  • supportyard.com
  • Founded 2015
  • Serbia

About SupportYard

SupportYard is a web application that converts all inbound email requests into simple tickets and their replies and keeps them organized in one place. It is suitable for support, sales and any other team or organization that has at least one inbound email and employee who is responding to them.


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SupportYard Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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