# Page 2 | Exelysis Contact Center Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of Exelysis Contact Center Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Exelysis Contact Center Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/137080/Exelysis-Contact-Center

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Page 2 - Exelysis Contact Center Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Exelysis Contact Center

## User reviews

NP

Nick P.

CTO

### "We use Exelysis to our organization for Customer Care for the last 2 years and we are very satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 14, 2015

Exelysis was a big surprise for us. The decision to procced with Exelysis was difficult due to lack of brand awareness but the feature list, flexibility, price and knowhow of the Exelysis consulting team won the impressions. We use Exelysis for more than 2 years with almost zero down time and great and instant support from the Exelysis team itself when we need them. One of the pros of Exelysis is the ability to interact with all its components using well documented APIs which are provided for free with the solution. We manage to fully integrate our custom made CRM with full feature functionality within one week including embedded call handling, agent management, outbound campaign management, groups, skills, statistics etc. One of the cons is that the current version of Exelysis does not support Web Chat, WebRTC and Email.

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